SonicWall GMS 9

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SonicWall GMS 9.1Getting Started Guide

1ContentsPart 1. Introducing GMSIntroduction to GMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Part 2. Installing GMSBefore You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Installation Quick Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Record Configuration Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Installing the GMS OVA File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Setting Up the Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Configuring the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Performing Basic Tasks and Manual Host Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Power the Virtual Appliance On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Configure Host Settings on the Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Configure Host Settings on the Appliance Management Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Viewing the Settings Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Editing The Virtual Machine Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Setting the Install Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Single Server Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Distributed Deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Registering GMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33GMS Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Adding Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Basic Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Advanced Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Part 3. Using GMSUsing the GMS Management Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Centralized Management and Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Distributed Intelligent Platform Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Navigating the GMS Management Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Console View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Understanding GMS Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54HOME View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56HOME View (Flow Based) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56HOME View (Syslog Based) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58SonicWall Global Management System 9.1 Getting Started GuideContents2

HOME View (Management Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60MANAGE View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Current Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63Security Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Logs and Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64REPORTS View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65REPORTS View (Flow Based) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65REPORTS View (Syslog Based) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67ANALYTICS View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68Sessions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69Flows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70NOTIFICATIONS View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71SonicWall Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74SonicWall Global Management System 9.1 Getting Started GuideContents3

Part 1Introducing GMS Introduction to GMSSonicWall Global Management System 9.1 Getting Started GuideIntroducing GMS4

1Introduction to GMSSonicWall Global Management System (GMS) is a Web‐based application that can configure and managethousands of SonicWall firewall appliances and NetMonitor non‐SonicWall appliances from a central location.SonicWall GMS is: easy to install easy to configure easy to license easy to add devices to easy to monitor and manage your GMS instances using Intelligent Platform Monitor (IPM)GMS can be used as a Management Console in an Enterprise network containing a single SonicWall appliance,and it can also be used as a Remote Management System for managing multiple unit deployments for Enterpriseand Service Provider networks consisting of hundreds and thousands of firewalls, Email Security appliances, andSecure Mobile Access (SMA) appliances. This dramatically lowers the cost of managing a secure distributednetwork. GMS does this by enabling administrators to monitor the status of and apply configurations to allmanaged SonicWall appliances, groups of SonicWall appliances, or individual SonicWall appliances. GMS alsoprovides centralized management of scheduling and pushing firmware updates to multiple appliances and toapply configuration backups of appliances at regular intervals.GMS provides monitoring features that enable you to view the current status of SonicWall appliances andnon‐SonicWall appliances, pending tasks, and log messages. It also provides graphical reporting of firewall, SMA,and Email Security (ES) appliance and network activities for the SonicWall appliances. A wide range ofinformative real‐time and historical reports can be generated to provide insight into usage trends and securityevents.Network administrators can also configure multiple site VPNs for SonicWall appliances. From the GMS userinterface, you can add VPN licenses to SonicWall appliances, configure VPN settings, and enable or disableremote‐client access for each network.SonicWall Global Management System 9.1 Getting Started GuideIntroduction to GMS5

Part 2Installing GMS Before You Begin Installing the GMS OVA File Setting Up the Network Configuration Configuring the System Setting the Install Mode Registering GMS Adding DevicesSonicWall Global Management System 9.1 Getting Started GuideInstalling GMS6

1Before You BeginReview these sections for information before installing your SonicWall GMS Virtual Appliance: System Requirements Installation Quick StartSystem RequirementsThe SonicWall GMS Virtual Appliance comes with a base license to manage either 5, 10, or 25 nodes. You canpurchase additional licenses on MySonicWall. For more information on licensing additional nodes, ntact‐support/licensing‐assistance.To determine the hardware requirements for your deployment, use the Capacity Planning Tool ent‐system.System RequirementMinimum RequirementsSonicWall GMS Virtual Appliance ESXi 6.5 A CPU greater than quad core level 16 GB RAM (more is recommended for increased performance) 250 or 950 GB available disk space (depending on number of devices) thick provisioningNOTE: GMS is not supported as a VMware virtual machine running in acloud service, such as Amazon Web Services EC2.Hard Drive Java Java 8.0 plug‐inBrowser Google Chrome 42.0 and higher (recommended browser fordashboard real‐time graphics display) Mozilla Firefox 37.0 and higher Microsoft Edge 41 or higher Microsoft Internet Explorer 10.0 and higherNOTE: Internet Explorer version 10.0 in Metro interfaces of Windows 8 iscurrently not supported.Spindle Speed: 10,000 RPM or higherCache: 64 MB or higherTransfer rate: 600 MBs or higherAverage Latency: 4 microseconds or lowerNOTE: When using Internet Explorer, turn off Compatibility Mode whenaccessing the GMS management interface.NOTE: Internet Explorer is not supported for Angular‐based flow reports.Network access to the Internet either: an IP address automatically assigned through DHCP a static IP addressSonicWall Appliance and Firmware SonicOS 6.2 and higherSonicWall Global Management System 9.1 Getting Started GuideBefore You Begin7

NOTE: SonicWall GMS provides monitoring support for non‐SonicWall TCP/IP‐ and SNMP‐enabled devicesand applications. See the documentation that came with your device for more information.Installation Quick StartInstalling GMS requires only these major steps:123456Installing theGMS OVA FileSetting Up theNetworkConfigurationConfiguring theSystemSetting theInstall ModeRegistering GMSAdding DevicesUse theeasy‐to‐usewizard toconfigure GMSusing the defaultsettings.Set the mode tobe used by GMSto monitor yourdevices:Flow‐based,Syslog‐based, noreporting.Install GMSIf needed,virtual appliance customize theon your system. configuration forGMS to operatein your networkenvironment.(Console Only)Register GMSusing its serialnumber andyourMySonicWallaccount.Add the devicesyou want tomonitor andmaintain usingGMS using eitherBasic orAdvanced Mode.Record Configuration InformationIf you will be installing GMS using a static IP address, record the following configuration information from yoursystem for your reference before proceeding with your installation. You might not be prompted for this if youare installing using a DHCP‐generated IP address.Information NeededDescriptionYour Configuration InformationSMTP Server AddressThe IP address or host name of your SimpleMail Transfer Protocol (SMTP) server. Forexample, mail.emailprovider.com.HTTPS Web Server PortThe number of your secure (SSL) Webserver port if customized. The default portis 443.GMS Administrator Email 1The email address of a GMS administratorwho receives email notifications fromGMS.GMS Administrator Email 2The email address of an additional GMSadministrator who receives emailnotifications from GMS. This field isoptional.Sender Email AddressThe email address from which the emailnotifications are sent by GMS.SonicWall Global Management System 9.1 Getting Started GuideBefore You Begin8

2Installing the GMS OVA FileBefore installing the SonicWall Global Management System, please read Before You Begin for the systemrequirements and other useful information.To install GMS:1 Select the ESXi server on which you want to deploy the virtual machine that will run GMS.2 Choose the .ova file you want to install in the location where it is stored and click Next.SonicWall Global Management System 9.1 Getting Started GuideInstalling the GMS OVA File9

3 Change the name of the virtual machine and select the datastore.4 Select the ESXi resource to be used and click Next.SonicWall Global Management System 9.1 Getting Started GuideInstalling the GMS OVA File10

5 The .ova file you chose will be validated. When the validation has been completed and is successful,click Next.6 Verify the template details for your installation and click Next.SonicWall Global Management System 9.1 Getting Started GuideInstalling the GMS OVA File11

7 Agree to the license agreement by clicking Next.8 Choose the datastore, virtual disk format, and virtual machine storage policy to be used and click Next.These will be checked for compatibility with SonicWall GMS.SonicWall Global Management System 9.1 Getting Started GuideInstalling the GMS OVA File12

9 Select the network interface to be assigned to the virtual machine. You can use the IP allocation settingsdefault values unless your local network configuration requires custom settings.10 Click Finish to complete the installation of GMS from the .ova file. A progress bar displays showing thestatus of the installation completion.11 Select the instance of the virtual machine and power it on.The installation of your GMS is now completed. Next, you will need to configure the network settings for yourGMS. See Setting Up the Network Configuration for more information.SonicWall Global Management System 9.1 Getting Started GuideInstalling the GMS OVA File13

3Setting Up the Network ConfigurationAfter installing GMS, you will need to configure its network settings.To set up the network configuration for GMS:1 Launch the remote console.2 If your network configuration has a DHCP server, an IP address will be automatically assigned to thevirtual machineNOTE: If a DHCP server is not present, you will need to use the command‐line interface to manuallyassign an IP address to the virtual machine.SonicWall Global Management System 9.1 Getting Started GuideSetting Up the Network Configuration14

3 Open a web browser and enter the IP address of the GMS installation in this format: https:// IPaddress .4 Log in the GMS console using the default administration account: Username: admin Password: passwordSonicWall Global Management System 9.1 Getting Started GuideSetting Up the Network Configuration15

4Configuring the SystemThis section guides you through the configuration of the IP address, gateway address, preferred time setting,and the domain for your GMS installation.To configure the GMS system:1 If you are not already logged in to GMS, log in using the default administration account.The first page of the System Configuration Tool displays.2 Click Next to proceed with the configuration.3 When configuring with DHCP, you can update the values for the host Name, Domain, and the DNS serversto those required for your network environment. The Host IP address/Subnet mask and the DefaultSonicWall Global Management System 9.1 Getting Started GuideConfiguring the System16

gateway are automatically populated by the DHCP server. You can opt to select the “Static” radio buttonto configure a static Host IP address / Subnet mask and the Default gateway address. Click Next.4 If necessary, update the Time, Date, and TimeZone for your GMS installation and click Next.5 Verify the settings provided by your system. If you need to change any of the configuration settings thatyou entered on previous pages, click Back.SonicWall Global Management System 9.1 Getting Started GuideConfiguring the System17

If no changes are required, you can click Cancel to continue with setting up GMS withoutrestarting the virtual machine. If you need to change any settings from their default values, click Apply to accept yourconfiguration settings. If you need to change any of the configuration settings that you entered onprevious pages, click Back.The virtual machine might reboot after you apply your configuration settings. If it does, you willneed to enter your username and password again in order to continue.NOTE: If the DHCP server has been configured correctly, the values for the DNS‐related fields are filled inautomatically.Performing Basic Tasks and Manual HostConfigurationThis section describes how to manually power on and configure basic settings on the GMS Virtual Appliance,including virtual hardware settings and networking settings when no DHCP server is available.The following tasks are required to configure your GMS Virtual Appliance before registering it:1 Power the Virtual Appliance On on page 182 Configure Host Settings on the Console on page 193 Configure Host Settings on the Appliance Management Interface on page 20This chapter also contains information on: Viewing the Settings Summary on page 21 Editing The Virtual Machine Settings on page 22Power the Virtual Appliance OnThere are multiple ways to power the GMS Virtual Appliance on (or off).To power the virtual appliance on (or off), complete one of the following steps:SonicWall Global Management System 9.1 Getting Started GuideConfiguring the System18

Right‐click the SGMS Virtual Appliance in the left pane and navigate to Power Power On (or Power Power Off) in the right‐click menu. Select the GMS Virtual Appliance in the l

SonicWall Global Management System 9.1 Getting Started Guide Introduction to GMS 1 5 Introduction to GMS SonicWall Global Management System (GMS) is a Web‐based application that can configure and manage thousands of SonicWall firewall appliances and NetMonitor non‐SonicWall appliances from a central location.

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