Professional Consulting Services PSAP Consolidation And .
1.1.1.1.1.1.1.1.1Professional Consulting ServicesPSAP Consolidation and Shared ServicesReportAllegany, Schuyler and Steuben Counties, New YorkJanuary 9, 2012This Document was prepared with funds provided by the New York State Department of State underthe Local Government Efficiency Grant Program.
Allegany, Schuyler, and Steuben CountiesProfessional Consulting ServicesPSAP Consolidation and Shared Services ReportTable of Contents1.2.3.EXECUTIVE SUMMARY . 41.1Elements of Consolidation . 41.2Functional Consolidation . 51.3Shared Services Consolidation . 61.4Summary . 7OVERVIEW . 82.1Background and Process . 82.2Key Findings . 82.3Existing PSAP Findings . 10CONSOLIDATED PSAP MODEL - OVERVIEW . 123.1Governance . 123.2Organization . 133.3Management and Operational Staff . 143.4Location . 143.5Required Infrastructure . 153.6Land Mobile Radio and Connectivity . 163.7PSAP Operations . 173.8Staffing . 193.9Staffing Budget . 243.10Contractual - Equipment, Maintenance, and Services Budget . 243.11Initial Costs . 253.12Migration Budget . 253.13Budget Analysis . 263.14Cost Apportionment . 273.15Existing Data . 283.16Cost and Savings Analysis . 293.17Schuyler Replacement Labor . 293.18Unidentified Cost . 303.19Backup PSAP . 303.20Transition Methodology . 313.21Functional Consolidation Summary . 33Blue Wing Services, Inc.2Regional PSAP Study, NY
Allegany, Schuyler, and Steuben CountiesProfessional Consulting ServicesPSAP Consolidation and Shared Services Report4.5.NON-CONSOLIDATED - SHARED SERVICES OPTIONS . 344.1Overview . 344.2Networking / Connectivity. 354.3Resource Sharing . 364.4911 Systems . 404.5CAD/RMS/GIS . 464.6Tiburon verses Stand alone CAD Analysis . 524.7Mobile Data . 534.8Long Term Evolution (LTE) . 544.9Land Mobile Radio - LMR . 584.10Logging Systems. 624.11Technical Summary . 64NON-CONSOLIDATED SHARED SERVICES COST ANALYSIS . 675.1Initial Onetime Costs . 675.2Reoccurring Shared Services Costs . 685.3Shared Services Summary . 69Blue Wing Services, Inc.3Regional PSAP Study, NY
Allegany, Schuyler, and Steuben CountiesProfessional Consulting ServicesPSAP Consolidation and Shared Services Report1. Executive SummaryThis study examines public safety answering point (PSAP) consolidation from two perspectives: Functional Consolidation Shared Services ConsolidationAt the request of the client, both aspects of consolidation were analyzed. Functional consolidate is the physical relocation of PSAP operations to a single facility. The shared services consolidation examines what services and technologies could be shared by the participating counties while keeping their individual PSAP operations.1.1Elements of ConsolidationThe consolidation of communications services has been a part of the evolution of publicsafety communications. The technology of public safety communications has evolved.The cost of delivering services has increased, and the role of public safety has changed.As a result, the concept of consolidating public safety answering points, communicationsdispatch centers and communications systems has garnered increased interest.To successfully consolidate a PSAP and communications system is much more thansimply relocating existing dispatch systems into a new location. It is much more than thesharing of technology systems. The successful consolidation begins with governanceand addressing the potential operational impacts from the dispatch and responder aspects to the public.The complexity of a consolidation must take into account the cost of initial investment toinitiate the consolidation, the differing operational and technology requirements of thepartners, the expectations and opinions of responders and dissimilar land mobile radiosystems.The goals of consolidation include seeking cost savings, improving the sharing of information, and the opportunity to improve technology systems for the delivery of law enforcement, fire and EMS services. Focusing on a single goal is likely to result in failure.Indeed experience demonstrates if cost savings are the sole objective, success will beelusive.In this analysis Blue Wing has reviewed two consolidation options. The first is an analysisof functionally consolidating the PSAPs of Allegany, Schuyler, and Steuben Counties.The second option is for the counties to share technology systems within their existingPSAPs.Blue Wing Services, Inc.4Regional PSAP Study, NY
Allegany, Schuyler, and Steuben CountiesProfessional Consulting ServicesPSAP Consolidation and Shared Services ReportGiven the diverse operational needs of the responders in the counties, the technology requirements are not equal. The cost to procure and maintain systems will be significant.This could be offset because Steuben has already procured computer aided dispatch(CAD) and E-911 telephone systems, which are an integral part of a consolidated center.The cost sharing arrangement between the counties would dictate the recurring operatingcosts of CAD. Nevertheless other costs would be incurred.The opportunity to improve the sharing of information is enhanced with consolidation.Clearly improving information sharing provides a benefit to the public. The question forpublic safety officials is whether there is a need to improve information sharing betweenthe counties and what the benefit is for the cost.There are numerous technology and cost impacts to providing public safety communications. Next generation (NG) 911 is still in the development phase but will be deployedwithin the next several years. While costs of NG911 to an individual county have yet tobe identified, it is anticipated that the costs of equipment, networking and maintenanceare more than current costs. Planners need to consider the future of public safety communications. Within that context, what is the best public safety communications configuration for the public and responders?Short term goals should be the clarification of needs, requirements, and expectations; developing a governance model; and a phased approach to improve PSAP-to-PSAP communications and radio interoperability.1.2Functional ConsolidationA functional consolidation is when the partner PSAP is located in a common facility. Forthis study, the Steuben County PSAP was used as a model because it already containsmuch of the infrastructure necessary. Counties would continue to use their existing landmobile radio (LMR) systems. The organizational structure could be either that SteubenCounty provides PSAP services to the partners for a fee or an independent consolidatedPSAP authority could be established. Both alternatives have strengths and weaknesses.Governance – for either model there would need to be a clearly articulated governancedocument. The governance would articulate tasks, responsibilities, and services provided. An executive committee and operational committee would be necessary.Currently there are 56 full time equivalent (FTE) communications employees in the threecounties. The consolidated model estimates that 53 FTEs would be needed.Blue Wing Services, Inc.5Regional PSAP Study, NY
Allegany, Schuyler, and Steuben CountiesProfessional Consulting ServicesPSAP Consolidation and Shared Services ReportCurrently 4,031,892 is spent on communications services within the counties. The consolidated model estimates that the annual cost increase of 470.608. The cost increaseis from higher salaries. This number does not include other elements from additional costto create positions to do work that is currently done by local dispatchers to the reoccurringnetworking cost of radio and backup dispatch capabilities. Saving could be realized withreduced staffing.The Allegany and Steuben PSAPs are dedicated to public safety communications. TheSchuyler County PSAP staff also attends to the Sheriff’s service window and comprisessworn jailers. Schuyler County would need consideration of those positions. The estimated cost to hire five full time staff for 24 x 7 coverage is estimated to cost 325,500.The functional consolidation explores the possibility of some or all of the counties developing a single region-wide PSAP. The shared services model explores the possibilities ofsome or all of the counties sharing resources but maintaining their PSAPs.Blue Wing has provided three models for apportioning the cost to each county. Thesemodels are based on E-911 calls, population, and assessment. As seen in the analysiseach model has advantages and disadvantages.1.3Shared Services ConsolidationA shared services consolidation is when the partners share certain technical platformssuch as CAD or E-911 telephone systems. A shared services consolidation is dependenton connectivity between the partner PSAPs. The Chemung-Schuyler-Steuben and IONfiber networks would facilitate the shared services consolidation.Potential partners need to consider what the best shared systems are and what featuresand functions those systems need to support. One county may need more capacity thananother. Individual county needs must be clearly identified early in the process. Findingpartners with like needs appears to be an important element to consider.While this shared services model was based on Allegany-Schuyler-Steuben, the conceptscould be applied to other potential partner counties.Blue Wing has identified possible shared services technologies. An overview of the complexity and capabilities of each technology is provided. To provide cost and savings estimates will require the development of a conceptual design along with each agency’sneeds and requirements.Possible shared services include:Blue Wing Services, Inc.6Regional PSAP Study, NY
Allegany, Schuyler, and Steuben CountiesProfessional Consulting ServicesPSAP Consolidation and Shared Services Report 1.4CADE-911Land mobile radioMobile data radioRecordersSummaryBoth functional consolidation and shared services can offer individual counties greatercapabilities and functionality. The fundamental question is what capabilities and functionality is needed by the individual counties and at what cost.Neither the functional consolidation nor shared services model offer immediate cost savings. This can be attributed to Allegany and Schuyler Counties modest current PSAP operations expenditures. In both models, there are large initial costs.While significant cost savings are not foreseeable it is Blue Wing’s experience that consolidations can result in improved exchange of information and the efficient use of publicsafety resources.Future discussions should use the information provided in this report as a foundation. Asgoals and system specifics are developed, operational, technical, and cost models can befurther refined.Blue Wing Services, Inc.7Regional PSAP Study, NY
Allegany, Schuyler, and Steuben CountiesProfessional Consulting ServicesPSAP Consolidation and Shared Services Report2. OverviewAllegany, Schuyler, and Steuben Counties in New York State are seeking ways to reducecosts and improve public safety services within their counties.Recognizing that there may be inefficiencies in maintaining multiple emergency dispatchcenters, the three counties commissioned this study to determine the feasibility of establishing a centralized dispatch operation or shared services that could handle service callsfrom multiple municipalities and agencies.2.1Background and ProcessThere are currently three PSAPs operated by the counties. Although this configurationhas worked well, with the development of shared computing capabilities and improvedregional connectivity, the concept of exploring either a regional communications center orshared services has gathered greater interest.In 2010, the counties, with Steuben County as the project sponsor, submitted an application for funding through the New York State Shared Municipal Services Incentive Programto study the feasibility of consolidated dispatch. The effort was successful and throughfunds obtained, counties engaged Blue Wing Services to conduct this consolidation dispatch feasibility and implementation study. The study not only examines the functionalconsolidation of PSAPs but also looks at the operational and technical opportunitiesavailable by sharing resources.Because there is no single model for a consolidated dispatch center, the counties directedBlue Wing to thoroughly investigate the opportunities and base consolidation recommendations on meeting local requirements. This was done within a “best practices” framework. Blue Wing conducted site visits and gathered information in an effort to obtain inputs from the participating agencies.2.2Key FindingsA number of call answering and central dispatch service models were researched andexplored. Through the community process, a consensus emerged for creation of both afunctionally consolidated center and shared services models. The functional consolidation explores the possibility of some or all of the counties developing a single regionwidePSAP. The shared services model explores the possibilities of some or all of the countiessharing resources but maintaining their PSAPs.The functional consolidation option considers the following:Blue Wing Services, Inc.8Regional PSAP Study, NY
Allegany, Schuyler, and Steuben CountiesProfessional Consulting ServicesPSAP Consolidation and Shared Services Report Mission statementImpact on the publicImpact on respondersGovernancePolicy developmentTechnologiesCost sharing of technology productsImproved sharing of incident informationStaffingStaffing costsUse of existing legacy land mobile radio (LMR) systemsTraining and standardsBackup configurationsRedundancyInitial startup costsReoccurring operational costsCost sharingThe shared services model explored these issues: Mission statement Impact on the public Impact on responders Governance Policy development Technologies Cost sharing of technology products Improved sharing of incident information Use of existing legacy land LMR systems Training and standards Initial startup costs Reoccurring operational costs Cost sharingBoth models examine the impact on staffing and operations. Both models examine technical applications including using fiber connectivity. A comparison of current costs andprojected costs is also analyzed. These models provide a high-level framework for additional study.Blue Wing Services, Inc.9Regional PSAP Study, NY
Allegany, Schuyler, and Steuben CountiesProfessional Consulting ServicesPSAP Consolidation and Shared Services Report2.3Existing PSAP g after hoursphone for select departmentsPlant/CML Vesta55
A functional consolidation is when the partner PSAP is located in a common facility. For this study, the Steuben County PSAP was used as a model because it already contains . Currently 4,031,892 is spent on communications services within the counties. The con-solidated model estimates tha
Oct 05, 2016 · The purpose of this PSAP Staffing Needs Analysis Best Practice is to focus on staff training levels, independent of approved staffing (personnel) numbers for each PSAP. The outcome of these analyses should be insight towards the critical training necessary to develop the operational and technical skill
911 Trunk List CPE Programmed Transfer List (two or three digit star codes) Use of Trunk Voice Logger (will also need to be migrated when migrating 911 trunks) 2.2. PSAP READINESS AND CIRCUIT DESIGN With information obtained from the Survey, the CenturyLink Team will begin the PSAP Readiness and Circuit Design phase.
n Stress-Strain in Consolidation n 1-D Consolidation Test . การทดสอบแบบ Oedometer (Consolidation) D e fo r m at i on Time (Log scale) Initial consolidation Primary consolidation �ัวคายน้ํา Secondary consolidation.
Database Consolidation Workbench Plan -Gives consolidation advice by identifying candidate databases for the designated consolidation platform using AWR data Migrate -Implements consolidation plan by migrating databases to new consolidation platform using EM's provisioning features Validate
CONSOLIDATION TEST 1.Objective Consolidation test is used to determine the rate and magnitude of soil consolidation when the soil is restrained laterally and loaded axially. The Consolidation test is also referred to as Standard Oedometer test or One-dimensional compression test. This test is carried out on saturated soil specimens,
Pérsio L. A. Barros1 and Paulo R. O. Pinto1 Oedometer Consolidation Test Analysis by Nonlinear Regression ABSTRACT:A numerical method based on least squares nonlinear regression for the evaluation of the consolidation parameters of soils from consolidation tests is presented.A model which includes the initial compression, the primary consolidation, and the secondary compression is used
Final survey, new cadastral map 9. Enter new state into the land registry Process of Land Consolidation in Czech Republic - Prague Land Consolidation Workshop, 7 Mars 2005. 1. Determination of a region . Prague Land Consolidation Workshop, 7 Mars 2005. Generel of networksGenerel of networks Process of Land Consolidation in Czech Republic .
Playing Guitar: A Beginner’s Guide Page 7 Practicing Here are a few notes about how to approach practicing with the best frame of mind. First, don’t hurt yourself, especially when you’re just starting.
