ProQuest: Ebook Central Accessibility Conformance Report
ProQuest: Ebook CentralAccessibility Conformance ReportVPAT Version 2.3 (Revised) – April 2019Name of Product/Version: Proquest Ebook Central / December 19, 2019 ReleaseProduct Description: End-to-end Ebook experience that offers a modern, user-centered design and spans the breadth ofpatrons’ research needs, from discovery to retrieval and sharing.Report Date: Jan 2 2020Contact information: email.technicalsupport@proquest.comNotes: ProQuest is committed to providing an experience that is fully accessible to everyone. We make everyeffort to ensure that all pages comply with web accessibility guidelines. Due to the scale and complexnature of ProQuest Platform content and services, this is an ongoing effort. We appreciate yourfeedback.Evaluation Methods Used: Sample list. Add or remove items as appropriate: Color Contrast Analyzer provided by WebAIM Deque aXe accessibility testing tool High Contrast Chrome extension Keyboard-access manual testing and assessment WAVE (Web Accessibility Evaluation tool) provided by WebAIM JAWS with Windows VoiceOver with Mac Web Developer Browser Extension‘Voluntary Product Accessibility Template’ and ‘VPAT’ are registered service marks of the Information Technology Industry Council (ITI)Page 1 of 45
ProQuest: product name Accessibility Conformance Report, month name year Applicable Standards/GuidelinesThis report covers the degree of conformance for the following accessibility standard/guidelines:Standard/GuidelineIncluded In ReportWeb Content Accessibility Guidelines 2.0Level A (Yes)Level AA (Yes)Level AAA (No)Level A (Yes)Level AA (Yes)Level AAA (Yes)Web Content Accessibility Guidelines 2.1Revised Section 508 standards published January 18, 2017 and corrected January 22,2018EN 301 549 Accessibility requirements suitable for public procurement of ICTproducts and services in Europe, - V2.1.2 (2018-08)(Yes)(No)TermsThe terms used in the Conformance Level information are defined as follows: Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets withequivalent facilitation.Partially Supports: Some functionality of the product does not meet the criterion.Does Not Support: The majority of product functionality does not meet the criterion.Not Applicable: The criterion is not relevant to the product.Page 2 of 45
ProQuest: product name Accessibility Conformance Report, month name year WCAG 2.1 ReportTables 1 and 2 also document conformance with: EN 301 549: Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4 and 11.8.2 ofChapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – DocumentationRevised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic SupportDocumentation.Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, andaccessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.Page 3 of 45
ProQuest: product name Accessibility Conformance Report, month name year Table 1: Success Criteria, Level ANotes:CriteriaConformance LevelRemarks and ExplanationsProduct is designed to support alternative access tonon-text content wherever possible.All images used to represent functionality or actionshave associated text labels (or alt /title text if a textlabel is not appropriate).1.1.1 Non-text Content (Level A)Also applies to:EN 301 549 Criteria 9.1.1.1 (Web) 10.1.1.1 (Non-web document) 11.1.1.1.1 (Open Functionality Software) 11.1.1.1.2 (Closed Functionality Software) 11.8.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)We cannot guarantee that all images in the contenthave been given alt text. Some eBooks are onlyavailable as scanned PDFs (unreadable to screenreaders).SupportsTime based Media, Test, Sensory are not used in theproduct.Decorative images have blank alt text, so they will beignored by assistive technology.Controls: Text labels identify all form fields. Label / idsand other accessible code necessary for screen readersare associated with all form elements.Standard was evaluated using manual keyboard checksand code inspection using Chrome and IE DeveloperTools.CAPTCHA is not used in this product.Page 4 of 45
ProQuest: product name Accessibility Conformance Report, month name year Criteria1.2.1 Audio-only and Video-only (Prerecorded) (Level A)Also applies to:EN 301 549 Criteria 9.1.2.1 (Web) 10.1.2.1 (Non-web document) 11.1.2.1.1 (Open Functionality Software) 11.1.2.1.2.1 and 11.1.2.1.2.2 (Closed Software) 11.8.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)1.2.2 Captions (Prerecorded) (Level A)Also applies to:EN 301 549 Criteria 9.1.2.2 (Web) 10.1.2.2 (Non-web document) 11.1.2.2 (Open Functionality Software) 11.1.2.2 (Closed Software) 11.8.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Conformance LevelRemarks and ExplanationsNot ApplicableThe product does not offer audio and video content.Not ApplicableThe product does not offer audio and video content.Page 5 of 45
ProQuest: product name Accessibility Conformance Report, month name year Criteria1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)Also applies to:EN 301 549 Criteria 9.1.2.3 (Web) 10.1.2.3 (Non-web document) 11.1.2.3.1 (Open Functionality Software) 11.1.2.3.2 (Closed Software) 11.8.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Conformance LevelNot ApplicableRemarks and ExplanationsThe product does not offer audio and video content.The site employs the following to support this:1.3.1 Info and Relationships (Level A)Also applies to:EN 301 549 Criteria 9.1.3.1 (Web) 10.1.3.1 (Non-web document) 11.1.3.1.1 (Open Functionality Software) 11.1.3.1.2 (Closed Software) 11.8.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs) Supports with Exceptionslabels/ids with form elementsmarkup for lists & headingsCSS to control the visual presentation of textCorrect use of semantic markup (bold, italics,etc.)We cannot guarantee that all eBooks meet thiscriterion. Some eBooks are only available as scannedPDFs (unreadable to screen readers).We continue to work with publishers to have providedcontent meet this criterion.Standard was evaluated using manual keyboard checksand code inspection using Chrome and IE DeveloperTools.Page 6 of 45
ProQuest: product name Accessibility Conformance Report, month name year Criteria1.3.2 Meaningful Sequence (Level A)Also applies to:EN 301 549 Criteria 9.1.3.2 (Web) 10.1.3.2 (Non-web document) 11.1.3.2.1 (Open Functionality Software) 11.1.3.2.2 (Closed Software) 11.8.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)1.3.3 Sensory Characteristics (Level A)Also applies to:EN 301 549 Criteria 9.1.3.3 (Web) 10.1.3.3 (Non-web document) 11.1.3.3 (Open Functionality Software) 11.1.3.3 (Closed Software) 11.8.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Conformance LevelRemarks and ExplanationsContent is ordered in a meaningful sequence, evenwhen page styling is turned off.Supports with ExceptionsWe cannot guarantee that all eBooks meet thiscriterion. Some Ebooks are only available as scannedPDFs (unreadable to screen readers).We continue to work with publishers to have providedcontent meet this criterion.SupportsPage 7 of 45Instructions provided do not rely solely on sensorycharacteristics of components such as shape, size, visuallocation, orientation, or sound. Typically, descriptivetext and labels are used.
ProQuest: product name Accessibility Conformance Report, month name year Criteria1.4.1 Use of Color (Level A)Also applies to:EN 301 549 Criteria 9.1.4.1 (Web) 10.1.4.1 (Non-web document) 11.1.4.1 (Open Functionality Software) 11.1.4.1 (Closed Software) 11.8.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)1.4.2 Audio Control (Level A)Also applies to:EN 301 549 Criteria 9.1.4.2 (Web) 10.1.4.2 (Non-web document) 11.1.4.2 (Open Functionality Software) 11.1.4.2 (Closed Software) 11.8.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Conformance LevelRemarks and ExplanationsColor is used to enhance usability by drawing attentionto certain areas of the screen.SupportsColor is never the only means of conveying information,indicating an action, prompting a response, ordistinguishing a visual element.For example, the product logo is identifiable as such toassistive technologies.Not ApplicablePage 8 of 45The product does not offer audio content or native textto speech functionality.
ProQuest: product name Accessibility Conformance Report, month name year Criteria2.1.1 Keyboard (Level A)Also applies to:EN 301 549 Criteria 9.2.1.1 (Web) 10.2.1.1 (Non-web document) 11.2.1.1.1 (Open Functionality Software) 11.2.1.1.2 (Closed Software) 11.8.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)2.1.2 No Keyboard Trap (Level A)Also applies to:EN 301 549 Criteria 9.2.1.2 (Web) 10.2.1.2 (Non-web document) 11.2.1.2 (Open Functionality Software) 11.2.1.2 (Closed Software) 11.8.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Conformance LevelRemarks and ExplanationsThe product is designed for keyboard access. Productfunctionality is available and executable from akeyboard.SupportsProduct functions are available and executable from akeyboard when using Accessibility Mode.User can access Accessibility Mode through a hiddenjump-link that exists as a primary element on everypage.SupportsPage 9 of 45Focus can be moved to and away from componentsusing only a keyboard throughout entire webapplication.
ProQuest: product name Accessibility Conformance Report, month name year Criteria2.1.4 Character Key Shortcuts (Level A 2.1 only)Also applies to:EN 301 549 Criteria 9.2.1.4 (Web) 10.2.1.4 (Non-web document) 11.2.1.4.1 (Open Functionality Software) 11.2.1.4.2 (Closed Software) 11.8.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)Revised Section 508 – Does not apply2.2.1 Timing Adjustable (Level A)Also applies to:EN 301 549 Criteria 9.2.2.1 (Web) 10.2.2.1 (Non-web document) 11.2.2.1 (Open Functionality Software) 11.2.2.1 (Closed Software) 11.8.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Conformance LevelNot ApplicableSupportsRemarks and ExplanationsThere are no shortcut keys in application.The product times out user sessions after 30 minutes bydefault, but the extended timeout period 6 hours longerfor users in Accessibility Mode. Downloaded eBooks donot expire at all or only expire after a minimum of 24hrs.User can access Accessibility Mode through a hiddenjump-link that exists as a primary element on everypage.Page 10 of 45
ProQuest: product name Accessibility Conformance Report, month name year Criteria2.2.2 Pause, Stop, Hide (Level A)Also applies to:EN 301 549 Criteria 9.2.2.2 (Web) 10.2.2.2 (Non-web document) 11.2.2.2 (Open Functionality Software) 11.2.2.2 (Closed Software) 11.8.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)2.3.1 Three Flashes or Below Threshold (Level A)Also applies to:EN 301 549 Criteria 9.2.3.1 (Web) 10.2.3.1 (Non-web document) 11.2.3.1 (Open Functionality Software) 11.2.3.1(Closed Software) 11.8.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Conformance LevelNot ApplicableNot ApplicablePage 11 of 45Remarks and ExplanationsThere is no moving, blinking, scrolling, or auto-updatingcontent on the site.The product does not use flashing or blinking elementsin the user interface.
ProQuest: product name Accessibility Conformance Report, month name year CriteriaConformance Level2.4.1 Bypass Blocks (Level A)Also applies to:EN 301 549 Criteria 9.2.4.1 (Web) 10.2.4.1 (Non-web document) – Does not apply 11.2.4.1 (Open Functionality Software) – Does not apply 11.2.4.1 (Closed Software) – Does not applySupports 11.8.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)Revised Section 508 501 (Web)(Software) – Does not apply to non-web software 504.2 (Authoring Tool) 602.3 (Support Docs) – Does not apply to non-web docs2.4.2 Page Titled (Level A)Also applies to:EN 301 549 Criteria 9.2.4.2 (Web) 10.2.4.2 (Non-web document) 11.2.4.2 (Open Functionality Software) - Does not apply 11.2.4.2 (Closed Software) – Does not applySupports with Exceptions 11.8.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Page 12 of 45Remarks and ExplanationsThe first element on every page is a “Skip to maincontent” link which allows users to skip all repetitivenavigation.Blocks of content are grouped under headings or usingstructural elements.The product pages have an identifier of ‘Ebook Central’for all page titles.We intend to add descriptive page titles for every pageby the Dec 1 2020.
ProQuest: product name Accessibility Conformance Report, month name year Criteria2.4.3 Focus Order (Level A)Also applies to:EN 301 549 Criteria 9.2.4.3 (Web) 10.2.4.3 (Non-web document) 11.2.4.3 (Open Functionality Software) 11.2.4.3 (Closed Software) 11.8.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)2.4.4 Link Purpose (In Context) (Level A)Also applies to:EN 301 549 Criteria 9.2.4.4 (Web) 10.2.4.4 (Non-web document) 11.2.4.4 (Open Functionality Software) 11.2.4.4 (Closed Software 11.8.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Conformance LevelRemarks and ExplanationsPage elements and functionality are placed in an orderthat follows the sequences and relationships in thecontent.SupportsStandard was evaluated using manual visual andkeyboard checks.SupportsPage 13 of 45Meaningful link text has been used throughout theProQuest platform. Where link text could be consideredambiguous, we have provided title attribute text withadditional information.
ProQuest: product name Accessibility Conformance Report, month name year Criteria2.5.1 Pointer Gestures (Level A 2.1 only)Also applies to:EN 301 549 Criteria 9.2.5.1 (Web) 10.2.5.1 (Non-web document) 11.2.5.1 (Open Functionality Software) 11.2.5.1 (Closed Software) 11.8.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)Revised Section 508 – Does not apply2.5.2 Pointer Cancellation (Level A 2.1 only)Also applies to:EN 301 549 Criteria 9.2.5.2 (Web) 10.2.5.2 (Non-web document) 11.2.5.2 (Open Functionality Software) 11.2.5.2 (Closed Software) 11.8.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)Revised Section 508 – Does not apply2.5.3 Label in Name (Level A 2.1 only)Also applies to:EN 301 549 Criteria 9.2.5.3 (Web) 10.2.5.3 (Non-web document) 11.2.5.3 (Open Functionality Software) 11.2.5.3 (Closed Software) 11.8.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)Revised Section 508 – Does not applyConformance LevelRemarks and ExplanationsThe applications has very limited gesture functionalityincluding support swipe left and swipe right on touchscreen devices.SupportsAlternative buttons are provided to accomplish thistask.This was confirmed using manual checks.Not ApplicableThe application does not contain this functionality.SupportsThe text displayed in the label matches the accessiblename.This was confirmed through accessibility testing withJAWS in Windows and VoiceOver in Mac.Page 14 of 45
ProQuest: product name Accessibility Conformance Report, month name year Criteria2.5.4 Motion Actuation (Level A 2.1 only)Also applies to:EN 301 549 Criteria 9.2.5.4 (Web) 10.2.5.4 (Non-web document) 11.2.5.4 (Open Functionality Software) 11.2.5.4 (Closed Software 11.8.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)Revised Section 508 – Does not apply3.1.1 Language of Page (Level A)Also applies to:EN 301 549 Criteria 9.3.1.1 (Web) 10.3.1.1 (Non-web document) 11.3.1.1.1 (Open Functionality Software) 11.3.1.1.2 (Closed Software) 11.8.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Conformance LevelRemarks and ExplanationsNot ApplicableProduct does not contain input through gesturing withthe device.SupportsThe language of each page has been specified in theHTML.Page 15 of 45
ProQuest: product name Accessibility Conformance Report, month name year Criteria3.2.1 On Focus (Level A)Also applies to:EN 301 549 Criteria 9.3.2.1 (Web) 10.3.2.1 (Non-web document) 11.3.2.1 (Open Functionality Software) 11.3.2.1 (Closed Software) 11.8.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)3.2.2 On Input (Level A)Also applies to:EN 301 549 Criteria 9.3.2.2 (Web) 10.3.2.2 (Non-web document) 11.3.2.2 (Open Functionality Software) 11.3.2.2 (Closed Software) 11.8.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Conformance LevelSupportsRemarks and ExplanationsContext is not changed on focus alone.Standard was evaluated using manual visual checks.Context is not changed automatically – appropriatecontrols are provided.SupportsPage 16 of 45Standard was evaluated using manual visual checks.
ProQuest: product name Accessibility Conformance Report, month name year Criteria3.3.1 Error Identification (Level A)Also applies to:EN 301 549 Criteria 9.3.3.1 (Web) 10.3.3.1 (Non-web document) 11.3.3.1.1 (Open Functionality Software) 11.3.3.1.2 (Closed Software) 11.8.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)3.3.2 Labels or Instructions (Level A)Also applies to:EN 301 549 Criteria 9.3.3.2 (Web) 10.3.3.2 (Non-web document) 11.3.3.2 (Open Functionality Software) 11.3.3.2 (Closed Software) 11.8.2 (Authoring Tool) 12.1.2 (Product Docs) 12.2.4 (Support Docs)Revised Section 508 501 (Web)(Software) 504.2 (Authoring Tool) 602.3 (Support Docs)Conformance LevelRemarks and ExplanationsError messages are provided on all forms within theProQuest Platform.SupportsStandard was evaluated using JAWS with IE andVoiceOver with Safari.Input fields are clearly labeled, and explanatory text isprovided to assist the user where necessary.SupportsPage 17 of 45Standard was evaluated usi
and code inspection using Chrome and IE Developer Tools. CAPTCHA is not used in this product. ProQuest: Accessibility Conformance Report, Page 5 of 45 Criteria Conformance Level Remarks and Explanations 1.2.1 Audio-only and Video-only (Prerecorded) (Level A)
Tools used to test accessibility include: JAWS screen reader NVDA (NonVisual Desktop Access) screen reader VoiceOver screen reader Keyboard-access manual testing and assessment Color Contrast Analyzer provided by WebAIM WAVE (Web Accessibility Evaluation tool) provided by WebAIM Chrome Developer Tools
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1. Ebook Central Chapter Download 1.1 Ebook Central Chapter Download Notes: Welcome to an overview of EBook Central Chapter Download! EBook Central makes it easy to download exactly what you need to your laptop, IOS or Android device in just a few steps!
Use the browser of your mobile device to login to the Ebook Central site via HKPL website and sign in with your Ebook Central account. Search for the documents and select the option to download an entire e-book. Follow the prompt and select Adobe Digital Editions to
accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements. Page 4 of 34 Table 1: Success Criteria, Level A Notes: Criteria Conformance Level Remarks and Explanations 1.1.1 Non-text Content (Level A) Also applies to: EN 301 549 Criteria 9.1
Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements. Table 1: Success Criteria, Level A Notes: Criteria
Conformance to the listed accessibility standards has been evaluated using a combination of static analysis tools and manual testing with assistive technologies. The following operating system, browsers, toolsets, and screen readers are used for evaluation: Windows 10, JAWS/Chrome, NVDA/Firefox, manual accessibility testing, and keyboard
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