PAGE 5 NIKO FITI LAYS SMILES ON MACHAKOS & KITUI .

Niko Fiti PictorialNIKO FITI LIGHTS UPLIVES OF PWDS INBARINGO & NAKURUThe second phase of the Niko Fiti Na Kenya ReCSR initiative made its way down to Baringoand Nakuru Counties respectively. The Baringodistribution took place on the 28th Of November2019 at the Marigat Sub County Hospital whereover 700 PWDS received various devices that rangefrom special seats, polio boots, crutches, amongstother items ranging from wheel chairs, white canesand other assorted orthopedic items.The initiative made its final distribution of theyear at the Nakuru Level 5 hospital in NakuruCounty. The CSR initiative has impacted thelives of over 1500 persons living with disabilityin 4 counties namely Machakos, Kitui, Baringo &Nakuru. The beneficiaries across the 4 countiesreceived devices such as special seats, polio boots,crutches, tricycles, wheel chairs, white canes andother assorted orthopedic items bringing the totalnumber of beneficiaries to 6,800 since inceptionin 2011.As the world inched closer to the World DisabilityDay that was on the 3rd of December 2019 KenyaRe Ag. Corporate Affairs Manager Mrs. Sylvia Karimiurged the beneficiaries to champion the Niko Fitimessage. “As we inch closer to the world disabilityday which will be on the 3rd of December 2019 Iurge the beneficiaries present here today; to bethe Niko Fiti champions as you return to yourhomes. We have heard stories of many otherpersons living with disability being locked in theirhomes and such. I urge you all to be our brandambassadors and champion the message of abilitybeyond disability. Encourage more people to comeand register with APDK so they can all be put onthe national database and be able to receive theappropriate help from initiatives such as Niko Fiti.”By Andrew OngichaFiti initiative strives to provide PWDs with assistiveand mobility devices so as to ensure more PWDsare empowered and are not excluded when itcomes to equal opportunities across the board.The Niko Fiti programme is Kenya Re’s flagshipCSR project that aims to uplift and empower thoseliving with disability in order to better themselvesto contribute to the economic and social wellbeing of not only their families but the nation asa whole. Started in 2011, it has so far touched thelives of over 6,800 people since its inception.Kenya Re Ag. Corporate Affairs Manager Sylvia Karimi (L),Kenya Re Beneficiary Richard Cherutich (C) & APDK Ag.CEO Benson Kiptum give a thumbs up after a successfuldistribution at the Marigat Sub County Hospital inBaringo County on the 28th of November 2019.Niko Fiti brand ambassador, Hamo the Professor, engagesthe MD in a jig during the caravan flag-off for the 2019 NikoFiti na Kenya Re campaign at the Reinsurance Plaza –Nairobi drive-way on 14th November 2019.Niko Fiti Na Kenya Re beneficiary, Mr. Richard Cherutichreceived a tricycle during the 2019 Niko Fitidistribution held at the Marigat Sub County Hospital inBaringo County on the 28th of November 2019.Mr. Patrick Amonde of Administration department andMs. Pamela Mikhala of Human Resources departmentissue branded merchandize to beneficiaries during thesecond phase of the 2019 Niko Fiti campaign at MarigatSub-County Hospital.According to research from the World Bank abouta billion people, or 15% of the world’s population,experience some form of disability and disabilityprevalence is higher for developing countries.One-fifth of the estimated global total, or between110 million and 190 million people, experiencesignificant disability.The research also states that Persons WithDisability are more likely to experience adversesocioeconomic outcomes than persons withoutdisability, such as less education, poorer healthoutcomes, lower levels of employment, and higherpoverty rates. It is for these reasons that the Niko6RENews The Official Magazine of Kenya Reinsurance Corporation LtdAPDK Ag. CEO Mr. Benson Kiptum gives his remarks duringthe Niko Fiti Na Kenya Re distribution held at the Kitui Level4 Hospital in Kitui County on 15th November 2019.Ms. Jackline Karimi, Ag. Assistant Manager, Marketingdistributes branded merchandize to Niko Fitibeneficiaries during the first phase of the 2019 Niko Fiticampaign at Machakos Level 5 Hospital.RENews The Official Magazine of Kenya Reinsurance Corporation Ltd7

Niko Fiti PictorialKENYA RE LISTEDSIXTH IN GENDEREQUALITYNiko Fiti Brand Ambassador Prof. Hamo interacts withNjoroge Kingori, a Niko Fiti beneficiary during the finaldistribution of the 2019 Niko Fiti Na Kenya Re CSR initiativeat the Nakuru Level 5 hospital on 29th November 2019 inNakuru County.APDK National Chairman Mr. Fred Owako gives his remarksduring the final distribution of the 2019 Niko Fiti Na KenyaRe CSR initiative at the Nakuru Level 5 hospital on 29thNovember 2019 in Nakuru County.Machakos level 5 hospital doctor and care givers strap abeneficiary into his new special seat provided by KenyaRe through the Niko Fiti na Kenya Re CSR initiative. Thedistribution was held at the Machakos Level 5 Hospitalin Machakos County on 14th of November 2019.8RENews The Official Magazine of Kenya Reinsurance Corporation LtdThe Corporation emerged a SUPER SIXTH in aspecial Gender Equality in the Work Place Reportevaluating 60 listed companies that was launchedon 13th November 2019 at the Serena Hotel, Nairobi.The Corporation further emerged second in itscategory as majority-government owned companyafter Kenya Airways PLC.acknowledging where there are problems, is thefirst step towards taking action to close the globalgender gap. For the Special Report, Equileap usedits proprietary Gender Equality Scorecard of319 criteria (including gender balance across theworkforce, the gender pay gap, paid parental leaveand anti-sexual harassment policies).The report was launched by the Chief AdministrativeSecretary of the Ministry of Public Service, Youthand Gender Affairs, Rachel Shebesh.This recognition goes a long way in showing theCorporation’s commitment towards adherenceto its Gender mainstreaming policy that ensuresconsistent integration of Gender concerns intothe designs, implementations, monitoring andevaluation of policies, plans, programs, activitiesand projects at all levels of the Corporation. TheCorporation was represented at the launch by theManager, Human Resources – Ms. Sally Waigumoand Ag. Manager, Corporate Affairs - Mrs. SylviaKarimi.The evaluation was conducted by Equileap throughthe Nairobi Securities Exchange (NSE) and NewFaces New Voices to assess all listed companiesin Kenya on gender equality in the workplace.The evaluation used the Equileap scorecard,a comprehensive methodology for evaluatinggender equality in the workplace. The scorecardhas 19 criteria, including gender balance acrossthe workforce, the gender pay gap, paid paternalleave and anti-sexual harassment policies. Themethodology has been used to evaluate over 3,000companies globally each year.Hildah Mumbwua, a beneficiary of the Niko Fiti CSRinitiative gives a thumbs up after receiving awheelchair during the 2019 distribution held at theMachakos Level 5 Hospital in Machakos County on14th Of November 2019.Some of the beneficiaries pose for a photo after receivingmobility and assistive devices courtesy of the 2019 NikoFiti campaign at the Machakos Level 5 Hospital. At theback, are various representatives from variousorganizations and government institutions as well as Ag.Manager, Corporate Affairs, Mrs. Sylvia Karimi whorepresented the Managing Director as the chief guest.By Sylvia KarimiAdditionally,thereportcaptured data on the number ofCorporate Social Responsibility(CSR) programmes that benefitor empower women either inthe companies themselvesor in the wider communityas well as publicly availableinformation such as thecompanies’ annual reports, CSRreports and websites. With theNSE’s support, companies wereinformed of the research andinvited to submit their mostrecent published information.Unlike any other equalityresearch, Equileap uses theworld’s first in-depth crosssector ranking system to assessand monitor thousands ofcompanies across the globe.The Equileap methodologyskewstowardscompaniesthat are more transparentand make their data publiclyavailable. Equileap believesthattransparency,andRENews The Official Magazine of Kenya Reinsurance Corporation Ltd9

Tree Planting PictorialKENYA RE HANDS OVERLENANA SCHOOL & MOIGIRLS’ ISINYA EDUCATIONINTEGRATION PROJECTThe Corporation, through the Managing Director,commissioned and handed over the Niko Fiti naKenya Re Education Integration projects to LenanaBoys and Moi Girls Isinya on Tuesday 10th andWednesday 11th December respectively.Both school principals were present during thehandover ceremonies and they acknowledged andappreciated the efforts put in by the Corporationto ensure the schools were disability friendly.The projects came about following an approval fromthe Ministry of Education for education integrationthrough accessibility and integration of studentswith disability to national schools in the country.The ministry approved Lenana Boys and Moi Girls’Isinya as the first beneficiaries of the initiative.Among the interventions that the Niko Fiti naKenya Re accomplished at Lenana School includedthe following: Refurbishment of the students’ cubicles andwashrooms and conversion of the same todisability friendly. Addition of ramps to facilitate easemovement especially on wheel chairs.of In the same effort, the following was undertakenat Moi Girls High School Isinya: Refurbishments of the dormitory washroomsand common areas and conversion to disabilityfriendly state. Construction of ramps. Placement of murram paths to ease access tovarious points within the school.Kenya Re MD Mr. Jadiah Mwarania plants a treeduring the handover of PWD student educationintegration project at Moi Girls Isinya where5,000 tree seedlings were planted on 11thDecember 2019. In the presence of the School’sPrincipal Jane Aino (r) and Kenya RE Staff.By Andrew Ongichaschools.Speaking during the handover ceremonies, theManaging Director remarked, “It is our desire as aCorporation to see an increase in the enrollment ofstudents with disability in national schools as theyears goes by and we hope that this partnershipswill propel us further. We are glad to be part ofthis momentous partnership and most of all we areproud to be providing support to those deservingin our society.’’KENYA RE PLANTS5000 TREESEEDLINGS AT MOIGIRLS’ ISINYAKenya Re MD Mr. Jadiah Mwarania (r) duringthe handover of PWD student educationintegration project at Lenana School on 10thDecember 2019. Looking are the school’sChairman Dr. Samuel Ndegwa (c) andPrincipal Mr. William Kemei (l).The Corporation planted 5,000 tree seedlings atthe Moi Girl’s Isinya on Wednesday 11th December2019.The activity was headed by the Managing Directorand the Moi Girls Isinya school principal. TheCorporation will also put in place an irrigationdrip system to help sustain the tree seedlings tomaturity level.So far, the Kenya Re tree planting program hasseen the Corporation plant a total of 16,000 treessince 2013. Kenya Re encourages schools andother institutions to make the most out of theirgrounds by planting trees as it helps to createwoodland habitat, increase biodiversity, conservethe environment and most importantly provide anexcellent learning resource.Kenya Re staff participate in the annualcorporate tree planting day held at Moi Girls’Isinya where 5,000 tree seedlings wereplanted on 11th December 2019.The modifications will go a long way in creatinga safer, decent and comfortable environment forstudents with disability within the two identified10RENews The Official Magazine of Kenya Reinsurance Corporation LtdRENews The Official Magazine of Kenya Reinsurance Corporation Ltd11

Golf PictorialKENYA RE ZAMBIA2019 GOLFTOURNAMENTBy Amy LimbaniA golfer picks a club from her golf kit at the posh,luxurious Lusaka Golf Club course during theCorporation's sponsored golf tournament held atLusaka Golf Club.It was a sunny Thursday morning when the firstgroup of four golfers teed off at the Lusaka Golf Clubfor the 3rd Kenya Reinsurance Golf Tournament inZambia. The conditions were perfect for capturingon camera the action on the greens. The expectedturnout was 120 participants and by lunchtime itwas evident that we would exceed our plans. Wehad a total of 144 players by the end of the day!An amazing turnout and a clear vote of confidencefrom the local market. This year the polo shirts werered and so were the men’s caps but the ladies hadstylish, blue sun hats with a broad circumference.The prize giving ceremony was preceded bywelcome remarks by the Acting Corporate AffairsManager, Mrs. Sylvia Karimi as well as a few wordsfrom the club captain. The Managing Director Mr.Jadiah Mwarania gave an overview of the businessperformance for the Zambian subsidiary andKenya Reinsurance as a whole. He used the recordbreaking achievement of Eliud Kipchoge runninga full marathon under two hours as a reference12RENews The Official Magazine of Kenya Reinsurance Corporation LtdThe beautiful dinner set-up that followed theCorporation's sponsored golf tournament at theLusaka Golf Club.point on how we should look for limitationsand seek to smash them. The Kenya Re. ZambiaBoard Chairperson Mr. Patrick Wanjelani also hada few moments to thank all the players for theirparticipation and expressed the company’s wish togrow the insurance industry and business as well.The Chairperson of the Kenya Re. Corporationparent company Mr. Eric Gumbo was amongst theBoard Members who played golf on the day. Hewas also the first to hand out a prize to someof the winners. Mr. Maina Mukoma a member ofboth the local and parent company Boards, alsoparticipated in the tournament as well as assistedin distributing the prizes to some winners. Mrs.Kapumpe C. Kaunda, also a member of the Kenya Re.Zambia Board, was involved in the distribution ofprizes as well as Mr. Seleman Tembo the ManagingDirector of the Southern African subsidiary.Please refer to the photos for some further insightinto the day.Director, Maina Mukoma (left) and Group ManagingDirector, Mr. Jadiah Mwarania (right) chat before teeingoff at the Corporation's corporate golf tournament atLusaka Golf Club.From left: Amy Limbani (Zambia office), Sally Waigumo(Manager, Human Resources) and Sodala Ngayako(Zambia Office) pose for a photo during theCorporation’s Zambia corporate golf tournament.RENews The Official Magazine of Kenya Reinsurance Corporation Ltd13

Golf PictorialMARKET COCKTAILIN ZAMBIAA lady golfer tees off during the Corporation's sponsoredgolf tournament at the Lusaka Golf Club.Lady golfers are all smiles at the Lusaka Golf Clubduring the Corporation's Zambia corporate golftournament.An exciting year of growth for Kenya Re. Zambia wasmarked by an impressive turn out for the annualKenya Re. Market Cocktail in Zambia. The 2019event was privileged to have the newly appointedRegistrar of the Pensions and Insurance Authority(PIA) Mr. Christopher Mapani give the key notespeech. The insurance market representatives wereparticularly attentive to his speech because thiswas his first public engagement as PIA Registrar.The Registrar recognized the challenges theindustry has encountered in the past such as lowmarket penetration and the lack of domesticationof insurance business. He also made reference tothe Insurance Act which is pending amendmentand said our market was in need of unlocking itspotential and this challenge to increase insuranceuptake and localize reinsurance was a challengefor all market participants.The Group Managing Director Mr. Jadiah Mwaraniafocused his speech on thanking the governmentof the Republic of Zambia and the regulatoryauthorities for fostering an environment whichis helpful to business development. He alsohighlighted the areas which are a threat to thegrowth of the industry across African marketssuch as risk based supervision, capital and ratingrequirements and ownership structures. He referredto the role of emerging compliance requirementssuch as IFRS 9 and IFRS 17 accounting standards.All those threats need to be effectively managedfor the insurance industry to survive and thrive.He thanked the Zambian market for the continuedsupport of the Kenya Re Corporation.The elegant set-up that hosted the Corporation's Zambiacorporate golf tournament dinner at the Lusaka Golf Club.14RENews The Official Magazine of Kenya Reinsurance Corporation LtdKenya Re Director Erick Gumbo (left) with his fellowgolfers in his four-ball, pose for a photo before teeingoff at the Corporation's Zambia corporate golftournament.By Amy LimbaniThe event had over 70 people in attendance. Thespeech of the new PIA Registrar was particularlypopular and widely covered in the local mediasuch as the Radio Phoenix news broadcast,Diamond Television news and the Zambia DailyMail newspaper.The theme of the 2019 event was ‘Tales overcocktails’ and the networking opportunitieswere plentiful with almost all insurers from thegeneral and life sectors represented. In additionthe regulator, PIA, The Insurers Association ofZambia (IAZ), local reinsurance brokers and otherreinsurers were present. The 2019 external auditorsfor Kenya Re. Zambia, Ernst and Young also had arepresentative. All guests were actively exchanginglively conversations and ideas.The Kenya Re. Zambia Limited 2019 MarketCocktail was hailed as a success and we thank allcooperating partners for their support.The Board Chairman Mr. Patrick Wanjelani spokeabout the role of the Zambia subsidiary instrengthening ties with key stakeholders withinthe region. He also remarked on the subsidiary’sbusiness growth and how the insurance industry ishelping the local economy diversify. The ManagingDirector of Kenya Re. Zambia, Mr. Seleman Temboin his welcome remarks underlined the role ofKenya Re in contributing to innovative solutionsfor the industry and company growth. He thankedthe Kenya Re. Zambia team for their efforts andprofessionalism in working towards the strategicaims of the company and bade everyone presentan enjoyable evening.RENews The Official Magazine of Kenya Reinsurance Corporation Ltd15

Cocktail PictorialKenya Reinsurance Group Managing Director Mr. JadiahMwarania.Cocktail PictorialCentre to right: Insurers Association of Zambia MD Dr.Nkaka Mwashika with Kenya Re. Zambia Manager Mr.Mumut Sialo.Madison Life MD Mrs. Agness Chakonta.Kenya Re Zambia Regional Manager, Mr. SelemanTembo.Zambia Pensions and Insurance Authority Registrar, Mr.Christopher Mapani, makes his remarks as the chief guestat the Corporation's market cocktail.Kenya Re. Zambia Board Chairperson Mr. PatrickWanjelani.16RENews The Official Magazine of Kenya Reinsurance Corporation LtdLeft to right: Mr. Paul Nkhoma MD Hollard Insurance(President of Insurers Association of Zambia) with Mrs.Kapumpe C. Kaunda.Manager, Human Resources - Sally Waigumo shares alight moment with Kenya Re Director –Eric Gumbo at theZambia market cocktail.Madison General - Mr. Nkole Kasese.Zambia Office Manager, Mr. Mumut Ole Sialo (centre)and Zambia Office Senior Accountant, Mr. FrancisKunda engage a guest in a discussion during theZambia Market cocktail event.Hollard Life MD Mrs. Barbara Mwandila.Left to right: Betty Muyambo - Hollard Insurance,Kondwani Phiri – Emeritus Reinsurance and Ntindah K.Kajoba – Hollard Insurance.RENews The Official Magazine of Kenya Reinsurance Corporation Ltd17

AN ENLIGHTENINGCOMPLAINTS HANDLINGSENSITIZATIONComplaints handling truly is an essential componentof customer service and business success. Not onlyis it meant to gather valuable customer insight butalso helps companies progress to improvementsthat lead to reduced costs, increased profitabilityand increased customer satisfaction.The CAJ deals with maladministration in the publicsector, “such as unreasonable delay, administrativeinjustice, discourtesy or misconduct, incompetenceor ineptitude, misbehavior in public administration,improper or prejudicial conduct, manifest injustice,abuse of power, unlawful, oppressive, unfairtreatment or unresponsive official conduct andfailure to adhere to the constitutional principlesthat all sovereign authority of the state is drawnfrom the people. In performing this function, theCommission provides oversight across the entirepublic sector, acting as a check on processes,systems and procedures.” The CAJ handlescomplaints by any citizen and institution.In 2014, according to an annual report done byCAJ, the Commission handled a total of 86,905complaints with 79,693 new cases, which was fourtimes as much as the year before. The Commissionattributed this to increased awareness of theCommission’s existence and a growing appreciation.The annual reports cites in anecdotal reference anumber of specific cases which were solved to thesatisfaction of the complainants.By Act of Parliament according to the ConstitutionArticle 59 (4). The CAJ takes part of theresponsibilities of the former KENYA NATIONALHUMAN RIGHTS AND EQUALITY COMMISSION.A TEAM BUILDINGLIKE NO OTHER!By Sylvia Karimihas complained about to the ombudsman in factare considered to be criminal offences by law.It is with this huge importance that Complaintshandling has been enshrined and embedded asa Performance Contracting (PC) deliverable forall Sta

This year’s Niko Fiti Na Kenya Re CSR initiative was flagged off on the 14th of November, 2019 at the Reinsurance Plaza in Nairobi. The Niko Fiti campaign is the Corporation’s flagship CSR initiative that focuses on empowering persons living with disability. The initiative set out to m