Tariff Brochure For Transaction Services

Tariff Brochure forTransaction ServicesING Bank A.Ş. TurkeyING is one of the largest providers of financial products in Europe. ING offers Clientsfinancial products in payment services, loans, mortgages and investments. In additionING acts as an intermediary in insurances and pensions.This Tariff Brochure for Transaction Services is effective as of 1 January 2020 andapplicable to the transaction services offered by ING Bank A.Ş. Turkey (referred to as“ING Bank”). Rates offered in this brochure are subject to change. All fees shown in thisbrochure are exempt from BITT unless expressly stated otherwise. Exchange rates canbe found via your local ING Office.AO0203TREN017 Tariff Brochure for Transaction Services January 2020Effective as of 1 January 2020

TariffsAccountsCurrent account(in local or foreign currency)OpeningTRYMaintenanceTRYInternational Account ServiceTRYClosingTRY0.00 per account6.00 per month, per account Fee converted for FCY285.00 per month, per account For non-residents0.00 per accountSavings and depositsLiquidity management productsTRY-Subject to separate agreementAccount, Balance and Transaction ReportingElectronic reportingEnd of dayTRY12.00 month, per accountEnd of day to third bankTRY30.00 month, per accountIntradayTRY16.00 month, per accountIntraday to third bankTRY50.00 month, per accountFee converted for FCYUp to 5 daily messages. TRY 10.00 for eachadditional message. Fee converted for FCYUp to 5 daily messages. TRY 10.00 for eachadditional message. Fee converted for FCYPaper account statementsPaper statementTRY- per monthMonthly. Postal fee appliesBilling, Invoices and Fee ReportBilling invoiceE-invoicingTRY25.00 per month, per userRange 1 100 trxTRYRange 2 100 and 500 trxTRY0.80 per e-invoiceRange 3 500 and 2,500 trxTRY0.70 per e-invoiceRange 4 2,500 and 5,000 trxTRY0.60 per e-invoiceRange 5 5,000 and 7,500 trxTRY0.50 per e-invoiceRange 6 7,500 and 10,000 trxTRY0.40 per e-invoiceRange 7 10,000 and 15,000 trxTRY0.35 per e-invoiceRange 8 15,000 and 25,000 trxTRY0.25 per e-invoiceRange 9 25,000 trxTRY0.15 per e-invoiceTRY- per monthArchive fee 0.05 TRY per invoice per year100.00 fixed feeFee reportingElectronic reporting of feesSubject to negotiationCredit transfersReal Time credit transferDomestic Real TimeTRY5.00 per transactionEuro Real TimeTRY30.00 per transactionStandardTRY5.00 per transactionING In-houseTRY0.00 per transactionBatch salaryTRY0.00 per batchIncomingTRY0.00 per transactionStandardTRY30.00 per transactionING In-houseTRY30.00 per transactionIncomingTRY0.00 per transactionDomestic credit transferOnly when all accounts are held with INGBank TurkeyInternational credit transferAO0203TREN017 Tariff Brochure for Transaction Services January 20202

Additional services and feesRevocationTRY0.00 per occurrenceRejectTRY0.00 per occurrenceReturnTRY50.00 per occurrenceManual repairTRY0.00 per occurrenceAutomatic repairTRY0.00 per occurrenceModificationTRY0.00 per occurrenceStanding order set-upTRY38.00 per occurrenceExecution date onlyOther ServicesAudit letterTRY0.00 per itemProof of paymentTRY38.00 per itemMT101 set-upTRYMT101 subscriptionTRYMT101 from third bankTRY0.00 per transactionMediating intra-company loans%0.50 per loan agreementMin. TRY 500, max. TRY 2,000Set-upTRY0.00 per occurenceIntraday and End of DayMaintenanceTRY0.00 per monthTransactionTRY0.00 per transactionTransfers within ING TurkeyTRY5.00 per transactionTranfers to third banks380.00 per occurrenceCredit and/or debitRemote Initiation Services60.00 per month, per accountCash ManagementDomestic Cash BalancingCardsCorporate cardSubscriptionTRY119.00 per yearLimit set-upTRYPurchasesTRY0.00 per transactionCash advance via counter%4.00 per transactionPlus TRY 8.00 and 1.84% interestCash advance via ATM%4.00 per transactionING ATM. Plus TRY 8.00 and 1.84% interest%4.00 per transaction%4.00 per transactionThird bank ATM. Plus TRY 10.00 and 1.84%interestAbroad. Plus USD 5.00 and 1.84% interestSubscriptionTRY0.00 per yearPurchasesTRY0.00 per transactionOnline card acquiring(for debit and/or credit card acquiring)Set-up 200.00 per occurencePlus VATMaintenance 150.00 per yearPlus VATTransaction%Point of sales card acquiring(for debit and/or credit card acquiring)Set-upTRYMaintenanceTRY25.00 per monthFixed POSTRY50.00 per monthMobile POSInactive POSTRY30.00 per monthTransaction%1.57 per transactionTRY0.00 per occurrence10.00 per monthCorporate debit card1.57 per transactionFlexible rate based upon market conditions0.00 per occurenceAdditional services and feesException handlingAO0203TREN017 Tariff Brochure for Transaction Services January 2020Incl. refusals, disputes and charge backs3

CashDeposits via counterLocal currencyTRY0.00 per transactionCoins and notesForeign currencyTRY0.00 per transactionNotes onlyTRY10.00 per transactionNotes only. Max. TRY 20,000 per dayLocal currencyTRY30.00 per transactionCoins and notesForeign currencyTRY30.00 per transactionNotes onlyLocal currencyTRY0.00 per transactionCoins and notesForeign currencyTRY0.00 per transactionNotes onlyLocal currencyTRY30.00 per transactionNotes onlyForeign currencyTRY30.00 per transactionCoins and notesDeposits via ATMLocal currencyDeposits via CITWithdrawals via counterWithdrawals via CITChequesCheque disbursement(bank and commercial cheques)Domestic chequeTRYCheque collection(commercial cheques)Incoming domestic chequeTRY5.00 per transactionTRY25.00 per transactionIncoming international cheque0.00 per transaction%0.50 per transactionIn local currencyIn foreign currencyMin. TRY 45.00 and plus third bank chargesAdditional services and feesCheque bookTRYStop chequeTRY25.00 for 10 pages1.00 per occurrenceUnpaid chequeTRY0.00 per occurrenceAO0203TREN017 Tariff Brochure for Transaction Services January 2020Plus TRY 3.80 tax per page4

ConditionsBusiness DaysInformation regarding the national public and bankingholidays, the execution of Payment Services and TARGETclosing days can be found on:http://www.tbb.org.tr/dosyalar eng/doc/holidays.pdfDebit and Credit interest ratesIf, for any reason, any of the clients’ Accounts kept with INGshows a negative (debit) balance or, in the event of anoverdraft arrangement between ING and the client, the debitbalance of the relevant Account exceeds the permitted limitapproved for the client, default interest shall be accrued onthe amount of such debit balance or of such excess, as thecase may be. Interest paid on credit balances on CurrentAccounts are at ING’s discretion and are available uponrequest.Compensated value dateIn case the Client requests a Payment Order with same dayvalue (SDVA codeword), ING will make sure that the debitvalue date will correspond with the date on which the PSP ofthe Beneficiary is credited. Compensated value date ischargeable according to this Tariff Brochure for PaymentServices.RevocationThe Client is able to revoke a Payment Transaction by sendinga notification via MT199 SWIFT message, e-mail and fax incase the beneficiary’s account is not credited yet .AO0203TREN017 Tariff Brochure for Transaction Services January 2020Payment Orders in writing The execution time of outgoing Payment Orders can beextended by ING by one Business Day if Payment Ordersare initiated by the Account Holder in paper form. It is not possible to include an instruction regarding theExecution Date in a written non-recurring Payment Order The set-up, amendment or cancellation of Standing Ordersin paper form have to be received by ING at least tenBusiness Days before the Execution Date. In case of a current account in a Foreign Currency, it is notpossible to submit the following Payment Orders in paperform: Batch payments and Standing Orders.BITT (Banking and Insurance Transaction Tax)Income generated by bankers is subject to BITT. The generalcurrent rate of BITT is 5%.Privacy StatementThe privacy statement applicable between the ING and itsClients is available online: http://www.ingwb.com/privacy.Cut-off timesING improves its delivery and process times on a regularbasis. The most actual Cut-off times can be found plaint ProcedureThe complaint procedure applicable between the ING and itsClients is available online: https://ingpcm.com/en/complaintsprocedures.5

Want to know moreabout ING?Visit www.ingwb.com orcontact your local ING OfficeClient ServicesBusiness Hours 09:00 – 18:00Business DaysMonday to FridayContact details ING Bank A.Ş.Reşitpaşa Mah. Eski Büyükdere Cad.No.834467 Sarıyer, IstanbulTurkeySWIFT BICINGBTRISCustomer Service DeskTelephoneFax 90 212 335 15 21 90 212 335 16 79 90 212 366 45 15ING Bank A.Ş. Turkey, Eski Büyükdere Caddesi, Reşitpaşa Mah.No 8, Sarıyer, 34398 Istanbul, registered under No. 269682 VAT No. 876.00.42.243 at the Istanbul Chamber of Commerce,and authorised and regulated in Turkey by the Turkish BankingRegulation and Supervision Agency (BRSA) at Atatürk BulvarıNo:191 06680 Kavaklıdere, AnkaraAO0203TREN017 Tariff Brochure for Transaction Services January 2020E-mail Address cs.tr@ingbank.com.tr

a notification via MT199 SWIFT message, e-mail and fax in case the beneficiary’s account is not credited yet . Payment Orders in writing The execution time of outgoing Payment Orders can