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Annual Review2017THIS ONEQualifying theWorkforceAll CRO cards issuedsince March 2015(85,000 in total) expireSEP2017www.cscs.uk.comUK NARIC begins mappingoverseas qualifications against UKNational Occupational StandardsNOV2017CLC reinforcebacking forthe CSCS logoNOV2017

THIS ONEQualifying theWorkforceChairman’s IntroductionI am pleased to report that 2017 was another productiveyear for CSCS. A year that takes the industry closer to a fullyqualified workforce.Mick Clapham, Chairman“These planned changesare fully in line with theindustry’s desire for afully trained and qualifiedworkforce.”02The Board have ensured the strategic directionof the scheme remains firmly focused on theachievement of nationally recognisedconstruction related qualifications.provides a consistent means of recognising thatan individual has achieved a recognised standardand holds the necessary qualifications for theiroccupation.A significant step towards achieving this goalwas the Board’s decision to withdraw theConstruction Related Occupation (CRO) card, acard that didn’t require the applicant to achievea qualification.We now have 35 Partner Card Schemes coveringthe breadth of the UK construction industry.They have all signed agreements with CSCSwhich permits them to display the CSCS logoon the basis of committing to the CLCrequirements. This will ensure that all workers,supervisors and managers operating on UKconstruction sites have achieved a nationallyrecognised, construction related qualification.CSCS stopped issuing CRO cards at the end ofMarch 2017 and now thousands of workers inthe industry have achieved or are workingtowards a recognised qualification to get askilled CSCS card.The changes made to date are fully in line withthe industry’s desire for a fully trained andqualified workforce and are another steptowards meeting the requirements of theConstruction Leadership Council (CLC). In 2015the CLC announced that industry should specifyand promote card schemes carrying the CSCSlogo with no equivalents accepted andestablished a number of requirements for usingthe logo. This is good news for the industry as itFurther details on the work carried out by theexecutive team to meet the requirements of theCLC can be found on page five of this review.As I approach the end of my term as ChairmanI would like to take this opportunity to thank myfellow Board members, the CSCS executive teamand the CSCS committees for their continuedcommitment and hard work. It is their collectivevision and determination to qualify theworkforce that is leading to improved standardsand safety on UK construction sites.The Construction Skills Certification Scheme - Annual Review

THIS ONEQualifying theWorkforceGovernanceCSCS is owned by the construction industry for the construction industry.CSCS is a not for profit organisation which isregistered as a company limited by guaranteeand, therefore, has no shareholders.CSCS is owned by 3 employer organisationsand 2 unions representing the breadth of theconstruction industry.CSCS is managed by CSCS Limited whose 7non-executive Directors are nominated fromthe following owner organisations: Civil Engineering Contractors Association(CECA) Federation of Master Builders (FMB) GMB Union Build UK UNITE the UnionAlso represented on the Board, but notnominated by the owner organisations, are2 independent non-executive Directorsnominated by: The Construction Clients Group (CCG) The Construction Industry Council (CIC)The Chairman provides leadership to the Boardand is appointed by the Board members.CSCS Board Director responsibilities include: Management of the scheme, providingleadership and setting CSCS’s strategicaims and policies Ensuring the necessary resources areavailable to meet CSCS’s objectives andreview performance Participation in a number of keycommittees which ensure appropriategovernance of the scheme.The CSCS Board also works with other cardschemes and organisations not representedon the CSCS Board to share ideas that helpdrive the scheme forward to meet the widerneeds of industry.CSCS has a Chief Executive and a small directlyemployed team based in London responsiblefor running the scheme.“. representing the breadthof the construction industry”www.cscs.uk.com03

THIS ONEBoard Directors04Qualifying theWorkforceMick Clapham Independent ChairmanMick joined the Board as Chairman in 2011. Hespent 18 years in Parliament as MP for BarnsleyWest and Penistone. For 15 years Mick was Chairof the All-Party Parliamentary Occupational Safetyand Health Group. Mick was also Deputy-Chair ofthe All-Party Parliamentary Construction Group.Suzannah Nichol: Build UKSuzannah joined the Board in 2008. Build UKprovides a strong collective voice for thecontracting supply chain in construction. Itbrings together 27 of the industry’s largestmain contractors and 40 leading tradeassociations representing over 11,500specialist contractors.Kevin Bennett: Civil Engineering ContractorsAssociation (CECA)Kevin joined the Board in 2010. CECA membersdeliver, upgrade and maintain the country’sinfrastructure. Its members carry out around75% of all civil engineering activity acrossthe UK.Ian Dickerson: Build UKIan joined the Board in 2010. Build UKprovides a strong collective voice for thecontracting supply chain in construction. Itbrings together 27 of the industry’s largestmain contractors and 40 leading tradeassociations representing over 11,500specialist contractors.David Barnes: Federation of Master Builders(FMB)David joined the Board in 2015. The FMBrepresents the interests of small and mediumsized building firms across the UK. The FMBis the largest trade association in the buildingindustry representing over 9,000 companies.Jerry Swain: Unite the UnionJerry joined the Board in 2017 following themerger of Unite and UCATT. Unite has around50,000 members in building, constructionand allied trades.Phil Whitehurst: GMB Union (GMB)Phil joined the Board in 2012. GMB is a generaltrade union with over 630,000 members, ofwhich many work in the construction sector.John Allott: Unite the UnionJohn joined the Board in 2010. Unite hasaround 50,000 members in building,construction and allied trades.Gren Tipper: Construction ClientsGroup (CCG)Gren joined the Board in 2006. The CCG worksto improve value for money and best practiceon construction projects. Its members includegovernment and organisations across a widerange of sectors.David WatsonConstruction Industry Council (CIC)David joined the Board in 2010. CICrepresents professional bodies, researchorganisations and specialist businessassociations. Its members include 500,000individual professionals and 25,000 firms ofconstruction consultants.The Construction Skills Certification Scheme - Annual Review

THIS ONEHighlights and AccomplishmentsQualifying theWorkforceOur progress in 2017 firmly places the achievement of nationally recognised constructionrelated qualifications at the heart of everything we do.The withdrawal of the Construction RelatedOccupation (CRO) card, the ending of 100%carded workforce policies and tacklingfraudulent applications from overseas are justsome of the many highlights from 2017.Progressing the One Industry LogoIn 2015 the Construction Leadership Council(CLC) announced (via the Industrial Strategy:Construction 2025) that industry shouldspecify and promote card schemes carryingthe CSCS logo with no equivalents accepted.In order to qualify for the CSCS logo all cardschemes (including CSCS) must develop plansby 2020 to meet the CLC’s requirementsincluding: Agreeing appropriate qualifications foreach occupation Setting a minimum standard for skilledoccupations at NVQ level 2 Introducing smart technology by 2020.In 2017 five additional schemes took up thechallenge of meeting the CLC’s requirementsbringing the total number of card schemesdisplaying the CSCS logo to 35.Independent audits carried out throughthe year have allowed us to ensure that allPartner Card Schemes certify appropriatequalifications for each occupation, withminimum standards for skilled occupationsset at NVQ Level 2 (or an approvedequivalent). CSCS will continue to work withall schemes to ensure they remain on courseto meet the CLC’s requirements by 2020.Enhanced support for the logo marks theend of 100% cardedIn November 2017, following the success ofthe One Industry Logo action and its adoptionacross the industry, the CLC announcedfurther enhancements to the originalrequirements.The updated requirements mark the end of100% carded workforce policies adopted bymany in the industry. The CLC have nowconfirmed that not everyone needs a card togain access to site and cards will only beissued to those working in constructionrelated occupations.We welcome this update from the CLC. Itreflects industry practice in that cards are onlyrequired for those undertaking constructionwork. The rigid enforcement of a 100%carded workforce results in legitimate,non-construction related, workers often beingrefused entry to site as they do not hold acard. This indicates a misunderstanding of thepurpose behind card schemes carrying theCSCS logo and undermines the constructionindustry’s desire for a fully qualified,as opposed to carded, workforce.CRO Card WithdrawalThe removal of the CRO category in the CSCSscheme affected many card holders and wasthe most significant change to the schemesince the introduction of the green LabourerCard in 2014.Withdrawal of the CRO card was firstannounced in October 2015. We then worked“CSCS will continue to workwith all schemes to ensurethey remain on course tomeet the CLC’s requirementsby 2020.closely with our many stakeholders in theindustry to ensure all those affected weresignposted to an appropriate alternative.The card was originally introduced for a widerange of occupations without recognisedqualifications and as such did not supportindustry’s desire for a fully qualifiedworkforce.Having announced the card’s withdrawal in2015, CSCS stopped issuing the card at theend of March 2017, with all CRO cards issuedsince October 2015 (85,000) expiring at theend of September 2017.In many cases CRO card holders are nowrequired to register for existing or newlydeveloped qualifications. In others, cardholders are being asked to move to one ofCSCS’s Partner Card Schemes that are moreappropriate for their occupation. For some,where their occupation is not consideredto be construction related or no suitablequalifications exists, a CSCS card will no longerbe issued. www.cscs.uk.com05

THIS ONEQualifying theWorkforceHighlights and Accomplishments (cont.)Ensuring existing CRO cardholders take thenecessary steps to obtain the appropriatequalifications has been a key feature of2017 and there have been numerousdevelopments in this area. The CSCS teamhave worked closely with many industrysectors to ensure nationally recognisedconstruction related qualifications are inplace. CRO cardholders working in thesesectors can now register for industryapproved qualifications and begin the processof working towards a skilled CSCS card.The withdrawal of the CRO card was widelysupported within the industry as it is seen asa vital step towards achieving a fully qualifiedworkforce.Working with our partnersCloser co-operation with our many PartnerCard Schemes was another key focus in 2017.The first Partner Card Forum took place inOctober marking the first opportunity for allCSCS logoed schemes to meet and discussprogress towards achieving the ConstructionLeadership Council’s requirements. Othertopics covered on the day included tacklingcard fraud and the introduction of SmartCardtechnology.Discussions on fraud and smart technologyrevealed many areas in which CSCS and the06Partner Card Schemes can co-operate and thisis something we will investigate in more detailin 2018.verified before UK NARIC can issue astatement confirming the authenticity of thequalification.It is hoped the Partner Card Forum will formthe basis of close co-operation between thecard schemes with Forums to be held on aregular basis.In December another layer of scrutiny wasintroduced whereby overseas constructionworkers will have the technical content oftheir overseas qualifications mapped (by CITB)against the relevant UK National OccupationalStandard for that occupation.Tackling fraudulent applications fromoverseasCard fraud remains a key issue for allschemes. We continue to work with our manystakeholders to tackle this issue, including theincreased use of smart technology.An area of particular focus in 2017 relatedto fraudulent documentation submitted byoverseas applicants in order to obtainCSCS cards.Anyone applying for a CSCS card using anoverseas qualification is required to contactUK NARIC to have their qualificationcompared to a UK equivalent. Many of thesecertificates have proved to be fraudulent andas part of our wider strategy for combattingfraud we have been working with UK NARIC tointroduce a new verification process.In October 2017 UK NARIC introduced a newapplication process that means all overseaapplicants must now have their qualificationThese are positive steps that provide theindustry with a robust level of assurance,similar to that already in place for UK basedcard applications. The mapping of overseasqualifications against the appropriate UKNational Occupational Standard ensuresoverseas workers are appropriately qualified,resulting in improved standards and safety onUK construction sites.“The withdrawal of the CROcard was widely supportedwithin the industry as it isseen as a vital step towardsachieving a fully qualifiedworkforce.”The Construction Skills Certification Scheme - Annual Review

THIS ONEQualifying theWorkforceOne Industry LogoCSCS and our Partner Card Schemes continue to make progress towards enacting theConstruction Leadership Council’s recommendations by 2020.1297%have agreed on aqualification for alloccupations72%59%%9750%%7245969%%%97have agreed aminimum standardof NVQ level 250%%725991%%699750%%591%%979%359%have easily %%6991%have recognised equivalents% without anfor occupationsNVQ level 25969%91%669%7291%%have a transition process tobring existing%cardholders tothe minimum standard699197%59%%50%issue appropriate cards foroccupations with CompetentPerson Schemes872%50%have a transition process tointroduce Smart Technology69%91%have ensured additionalscheme rules do not compromisethese requirements72%50%www.cscs.uk.com07

THIS ONE15Qualifying theWorkforceWhere have the CRO occupations gone?15272occupationsnow havequalificationsi6815Occupations have beentransferred to appropriatePartner Card SchemesOccupations have beenremoved from the schemeas non-construction related1815ioccupations need to provide uswith more informationoccupations havebeen transferred tothe Labourer card15151518occupations havequalificationswhich requireenhancementi08The Construction Skills Certification Scheme - Annual Review1

THIS ONEQualifying theWorkforcePriorities for 2018Our priorities for 2018 continue the drive towards qualifying the workforce.Withdrawal of the Visitor cardThe Visitor card was originally introduced forstaff and workers who were not site basedbut visited on a regular basis. Following theclosure of CRO it will be the only card issuedwithout the requirement for the applicant tohold a recognised qualification.On this basis the CSCS Board have agreed towithdraw the Site Visitor Card following theclosure of CRO.Timing on the closure of the Visitor cardwill be announced in 2018 and furtherannouncements will be made throughoutthe year.Industry accreditationFollowing the withdrawal of the Visitor cardthe next step towards a fully qualifiedworkforce is perhaps the most challenging.Industry Accreditation (IA), also known asGrandfather Rights, allowed workers to obtainCSCS cards on the strength of an employers’recommendation rather than the achievementof a recognised qualification.CSCS closed IA to new applicants in 2010 butthose already holding a card are currentlyable to renew on the same basis. To meet therequirements of the Construction LeadershipCouncil (CLC) we will develop plans to move allIA cardholders to a recognised qualification.How we achieve this within the necessarytimescales will require extensive industryconsultation prior to implementation. In themeantime, existing IA card holders cancontinue to renew their cards in accordancewith the scheme rules.The withdrawal of IA will be the final steptowards achieving the CLC’s requirement ofensuring nationally recognised qualificationsare in place for all occupations.Electronic card checksThe promotion of Smart technology andelectronic card checks remain key prioritiesfor 2018. The use of technology is graduallyincreasing across the industry but there is stillplenty of work to be done before industry fullyadopts electronic card checks.Checking cards electronically is the onlyguaranteed way to eradicate card fraud. Thisis one of the reasons why the CLC requirescards schemes carrying the CSCS logo to adoptSmart technology by 2020.We will be working with Build UK and CECAto hold a National SmartCard Audit in theautumn. The aim of the national audit is toencourage the use of electronic card checksby highlighting the ease and efficiency of thetechnology, and to gain a clearer picture as tohow widely the technology is used across UKconstruction sites.United in the fight against fraudThe pressure to achieve a qualification inorder to obtain a CSCS card is attractingunwanted attention from fraudsters seekingfinancial gain.“The promotion of Smarttechnology and electroniccard checks remain keypriorities for 2018.”Historically these fraudsters have focused onthe production of fake cards, or as highlightedby the BBC Newsnight investigation broadcastin 2015, cheating the CITB Health, Safetyand Environment test. As part of our effortsto tackle this activity we have been workingclosely with our key stakeholders to promotethe use of electronic card checks.As we restrict the capacity of these fraudstersto operate they are turning to other meansin which to obtain a card. Recently we havenoted an increase in the production of highquality fake certificates, ostensibly issuedby a recognised Awarding Body, which if notproperly checked could lead to a legitimateCSCS card.In 2018 we will be working with the AwardingBodies and our Partner Card Schemes tointroduce online validation of constructioncertificates, a move that will counter theactivities of the fraudsters and furthersafeguard standards and safety onconstruction sites.www.cscs.uk.com09

THIS ONECEO closing statementQualifying theWorkforceI’m pleased to report that significant progress has been madetowards the industry’s goal of a fully qualified workforce.The highlight of 2017 was undoubtedly thewithdrawal of the Construction RelatedOccupation (CRO) card, held by many workerswithout appropriate qualifications. This was themost significant change to the scheme sincethe introduction of the green Labourer Card in2014. Ensuring existing CRO card holders takethe necessary steps to obtain the appropriatequalifications has been a key priority for theCSCS team in 2017.Graham Wren, Chief Executive“I firmly believe that closercollaboration with ourpartners is leading to betteroutcomes for the wholeindustry.”The next step towards ensuring that CSCScardholders have a construction related,nationally recognised qualification is thewithdrawal of the Site Visitor card. This is thelast remaining card that does not require theapplicant to hold an appropriate qualificationor be working towards one. All of our plannedchanges to the scheme are set out earlier inthis review.Other highlights include the progress madeby many of our Partner Card Schemes on therequirements of the Construction LeadershipCouncil (CLC). At the beginning of 2015 theCLC announced (via its Industrial Strategy:Construction 2025) that industry should specifyand promote card schemes carrying the CSCSlogo with no equivalents accepted. This was asignificant development as it places theachievement of nationally recognisedconstruction related qualifications at the heartof the industry.In order to display the CSCS logo all cardschemes, including CSCS, are required tomeet a number of requirements set out bythe CLC. These include agreeing appropriatequalifications for each occupation and settinga minimum standard for skilled occupations atNVQ Level 2.The graphic on page 7 of this review reveals theprogress made by all 35 card schemes. Each hascommitted to achieving full compliance with theCLC requirements by 2020.effectively ending the 100% carded workforcepolicies adopted by many in the industry. Wewill continue to promote this and many of themessages contained in this review to thewider industry.The CLC requirements effectively commit theindustry to upskill the workforce and improvestandards on UK construction sites. Followingpublication of the CLC requirements in 2015CSCS have established agreements with 35 cardschemes operating across the UK constructionindustry. These agreements allow use of theCSCS logo on the understanding that the PartnerCard Schemes commit to the requirements ofthe CLC by 2020. This will be a key milestonewith all schemes operating to the same criteriawhereby every card issued will be on the basisof the applicant having achieved a UK nationallyrecognised construction related qualification, orbe working towards one.I firmly believe that closer collaboration withour partners is leading to better outcomes forthe whole industry. This is why I was particularlypleased when, at this years’ Partner Card Forum,the partners agreed to work together to tacklecard fraud. CSCS takes the issue of card fraudextremely seriously but it is something wecannot tackle alone. Working with our partnersto share intelligence and promote the use ofelectronic card checks to tackle card fraud willbe a key focus for the CSCS executive teamin 2018.My thanks are extended to the CSCS Boardwhose strong support and guidance has helpedCSCS to deliver the changes highlighted in thisannual review.I would also like to thank the CSCS executiveteam, the CITB staff who operate the call centresat Bircham Newton and Glasgow, together withthe wider industry for their continued supportin promoting a fully trained and qualifiedworkforce.In late 2017 the CLC updated their requirements.A key revision confirmed that non-constructionworkers should not be issued with a card,10The Construction Skills Certification Scheme - Annual Review

THIS ONEQualifying theWorkforce2017 in Numbers 2,189,116 165,388 65,305 Cards bearingCSCS logoCSCS2017CSCSCalls to the CSCSCards issuedthis year 20172017CSCSCS2017contact centre369,043 CSCS 835,1252017NewsletterssentCSCS2017CSCSCSCSEmail enquiriesreceivedCSCSVisits to thewebsite14,215,155CSCS

Construction SkillsCertification SchemeContact UsCall our Contact Centre0344 994 4777Send us an emailcustomerservice@cscs.co.ukVisit our websitewww.cscs.uk.comWrite to usCSCS, PO Box 114, Bircham Newton, King’s Lynn, PE31 6XDKeep up to date with what’s going on@cscsSign up to our newsletter atwww.cscs.uk.comNational Smartcard Auditheld across Build UK andCECA member sitesFEB2017CSCS stops issuing theConstruction RelatedOccupation cardMAR2017UK NARIC introducequalification verification forall overseas applicantsAUG2017December 2017

Construction Industry Council (CIC) David joined the Board in 2010. CIC represents professional bodies, research organisations and specialist business associations. Its members include 500,000 individual professionals and 25,000 firms of construction consultants. David Barnes: Federation

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