Setting Up An Aladdin Connect Device With Amazon Alexa

Setting up an Aladdin Connect Device with Amazon AlexaThe process to connect Amazon Alexa to the garage door for all users is to first set up the skill,then link accounts, then add devices. This document starts are the beginning of the AmazonAlexa app with account set up. (pp. 3-7)There are three different starting points for users trying to get Amazon Alexa smart home skillspaired with Aladdin Connect devices1. New users, accounts not previously linked – the user has an Amazon account and/or anAladdin Connect account, but they have never been linked. In this case, users need todo the following steps.a. Find and add a new Amazon Skill (pp. 8-10)b. Link accounts (pp. 11)c. Device discovery (pp. 16-17)d. Device set up (pp. 19-22)e. Device grouping (pp. 23-26)f. Device settings (pp. 27-30)2. Existing custom skill user – An Aladdin Connect user has already connected their AladdinConnect account and device to the Amazon Aladdin Connect custom skill. In this case,users need to do the following steps.a. Find and add a new Amazon Skill (pp. 12-13)b. Link accounts (pp. 14-15)c. Device discovery (pp. 16-17)d. Device set up (pp. 19-22)e. Device grouping (pp. 23-26)f. Device settings (pp. 27-30)3. Existing smart home skill user, adding a new device – the user has already all the smarthome skill and linked their Amazon account with their Aladdin Connect account and isusing one device, but needs to add another device. In this case, users need to do thefollowing steps.a. Add new device (pp. 18)b. Device set up (pp. 19-22)c. Device grouping (pp. 23-26)d. Device settings (pp. 27-30)Page 1

Frequently Asked QuestionsQ. I want to disable the PIN required to open my door using Alexa.A. While the Aladdin Connect custom skill allowed users to disable the PIN, Amazon’s policy isthat all products that provide access to the home MUST require the user to give a PIN coQ. After asking “Alexa, open/close my garage,” Alexa says, “Door not responding” but the doormoving.A. Alexa will issue the command to your device and will wait for 60 sec before deciding that thedoor was not responsive. Depending on the network connective strength sometimes thedevice does not respond with an updated status in time. If the user is in a remote locationfrom the door and hears “Door not responding,” they can ask for the door status by saying,“Alexa, is my garage door open/close?” or “Alexa, what is the status of my garage door?”They can also check the Aladdin Mobile app to check that your door is the desired state.Q. I have unique garage door names but when I ask “Alexa, open/close my garage,” I get “Sorry,I cannot open/close multiple doors at once.”A. This can happen when Alexa maps devices multiple times or has difficulty identifying devicesuniquely due to faulty internal mappings. Delete all the device under the account. AddDevices by going to Device and then click on the “ ” in the top right corner. In the nextscreen select Add Device and choose other from the bottom of the scrolling list. Once thedevice is added, the user should see all their devices and should be able to operate them.Q. I have tried deleting existing devices and added them back but I Alexa still says. “I don’t knowany device with name 'your device name.'“A. If the process of deleting and re-adding devices didn’t work then the user can try to re-linkthe skill. Delete all the existing devices. Go to “Skill and Games” and select “Your Skill”Choose “Enabled” tab. Click “Aladdin Connect Smart Home” and disable the skill. Once youhave disabled the skill you can select to “Enable to Use” again.Page 2

Amazon Alexa Sign-InSetup – NameWhen you first open the Amazon Alexa app,the user has to either create an account orsign in to an existing Amazon account.Once the user signs in there is a verificationscreen. If the user already had an AmazonAccount, the are asked to verify that theyare the person that set up the accountinitially or someone else.Page 3

Setup – Enter / Confirm NameSet up - PermissionsAfter the user selects their name orsomeone else, they are asked to enter theirfirst and last name and then press continue.The user can then either allow or skip givingAmazon permission to get contactinformation from their mobile phone andsend notifications through Alexa.Page 4

Setup – Phone NumberBottom Tray Icon EducationIf the user wants to allow people to callthem via voice, they must enter their phonenumber and press continue otherwise pressskip.After setup is complete the app educatesusers on the function of the icons on thebottom tray. The user can swipe hit next tosee what each icon does.Page 5

Bottom Tray Icon EducationBottom Tray Icon EducationAs the user scrolls through or hits next, abrief explanation of the function of theicons is provided.As the user scrolls through or hits next, abrief explanation of the function of theicons is provided.Page 6

Recent Request EducationHome ScreenAfter going through all of the bottom trayicons, the user is also shown how to view ahistory of recent Alexa requests and thenthe user presses done.The home screen is then displayed,providing whether and a prompt to set thelocation.Page 7

Main Menu via Swipe to RightSkills and Games – Discover TabWhen the user is in the home screen, theycan also access a menu by touching the leftedge of the screen and swiping to the right.In the skills and games screen, there arethree tabs along the top of the screen,discover, categories, and your skills. Theinitial page lands on the discover tab. Userscan scroll down to review popular skills andenable them or hit the search magnifyinglens in the upper right.Page 8

Skills and Games - SearchSkills and Games - SearchWhen the user selects the searchmagnifying lens the are taken to a searchscreen.When the user enters Aladdin Connect orOHD Anywhere, the OHD and Aladdin skillsappear. The user selects the skill from thelist.Page 9

Skill and Games - EnablementOnce the user selects Aladdin Connect, theyare taken to the Aladdin Connect skill andasked to enable the skill.Page 10

Linking AccountsLinking AccountsWhen the user selects Enable to Use theyare taken to the Aladdin Connect loginpage.The user enters their Aladdin Connect emailand password and selects log in. If they donot remember their password, they canselect done in the upper left side of thescreen, which will take them back to theprevious page.Page 11

Skills and Games – Your SkillsSkills and Games – Your SkillsIf the user has already set up the AladdinConnect custom skill, they can simply clickon the your-skills tab. The updated boxshould be a number greater than zero,indicating that the Aladdin Connect smarthome skill is ready to be updated.After clicking on the updated box, the useris shown the skills with updates that areavailable. The user then selects the AladdinConnect Smart Home.Page 12

Skills and Games – Enabling Smart HomeThe Aladdin Connect Smart Home skillscreen is shown and the user selects enableto use.Page 13

Linking AccountsLinking AccountsThe user is taken to the Aladdin Connectlogin screen.The user enters their email and password inthe Aladdin Connect login screen and hitsLogin.Page 14

Linking AccountsWhen the account has been successfullylinked the following screen is show. Theaccounts are linked, but accounts may havemultiple devices, so the devices must nowbe added. The user selects Done in theupper left corner of the screen.Page 15

Device DiscoveryDevice DiscoveryOnce the accounts are linked devices arediscovered. The user begins by selectingdiscover device.After the user selects discover device, thefollowing screen is show as Alexa completesthe discovery process.Page 16

Device DiscoveryOnce the discover process is completed, thefollowing screen is shown. In this case twodevices were discovered. Each device mustbe set up.Page 17

Add a New DeviceAdd a New DeviceIf a user already has complete set up of askill and device and wants to add anotherdevice, the can click on the devices icon onthe bottom tray, which brings them to thisscreen.By selecting add device, the discoveryprocess is started just like on pages 16-17.Page 18

Device SetupDevice SetupThe user then selects what device theywant to set up from the list.Once the device is selected a check markappears and the user clicks on the set-updevice button at the bottom of the screen.Page 19

Device SetupDevice SetupBecause this device can give the user accessto the home, Amazon requires that a userset up a PIN code if they want to use voicecommands to open the garage door.The user types in the PIN code.Page 20

Device Set upDevice Setup VerificationAnd then re-types in the PIN code to verifythe code was typed correctly.The device is nearly set up, but before theset up is complete, Amazon requires theuser to enter their passcode as a securitymeasure.Page 21

Device Setup VerificationDevice Setup Verification CompleteOnce the password is entered, the userclicks on the Sign-In button.If the user enters the correct password theset up is complete and the user is ready foradditional set up if needed.Page 22

Device Setup - GroupingDevice Setup - GroupingAmazon allows you to group products andrefer to the group when giving voicecommands. For example, when someonesays turn off all the lights in the garage,garage is a group. Setting up a group isoptional.The user can select from an existing groupof common groups. The listing of groups isdetermined by Amazon.Page 23

Device Setup - GroupingDevice Setup - GroupingWhen the user selects the group, a checkmark appears and then the user presses theadd-to-group button.And then the following screen is shownindicated that the device is now part of agroup.Page 24

Device Discovery - CompleteDevice Discovery - CompleteOnce the group is set up or skipped, thedevice is ready to use.The user can go back and set up a second orthird device, getting the same screen wheneach device is completely setup.Page 25

Device Setup - CompleteWhen all devices that were discovered havebeen set up, the following screen isdisplayed.Page 26

DevicesDevices – All DevicesAfter the initial set up, if the user wants tochange any of the settings, they can click onthe devices icon in the lower right side ofthe screen and then click on all devices.A list of devices is shown. The user canthen select the device to get to the settingsscreen.Page 27

Devices - SettingsDevices - SettingsIn the settings screen, the user can changethe name of the door, change if they wishto allow someone to open the door with avoice command (this always requires a PIN),or whether any voice interface with thedevice is allowed.If the user enables open by voice, they willbe asked to confirm their selection.Page 28

Devices - SettingsDevices - SettingsThen the user will be asked to create a PINcode.And confirm the PIN code.Page 29

Devices - SettingsOnce the PIN code match, the open byvoice capability is enabled.Page 30

1. New users, accounts not previously linked – the user has an Amazon account and/or an Aladdin Connect account, but they have never been linked. In this case, users need to do the following steps. a. Find and add a new Amazon Skill (pp. 8-10) b. Link accounts (pp. 11) c. Device discovery (pp. 16-17) d. Device set up (pp. 19-22) e.