Roles & Responsibilities
ROLES AND RESPONSIBILITIESAOHC EMR Implementation ToolkitRoles &ResponsibilitiesA guide to human resource planning andharnessing appropriate skills for your EMRimplementationAOHC EMR Implementation Toolkit Roles and Responsibilities – Version 1.01
ROLES AND RESPONSIBILITIESAOHC EMR Implementation ToolkitContents1.02.03.04.05.0Overview .3Why assign roles and responsibilities?.3What roles and skills will be needed? .3What are the activities we will be engaging in? .4Primary Project Roles .6For questions or comments, please contact:AOHC EMR ProjectAssociation of Ontario Health Centresemr@aohc.orgAOHC EMR Implementation Toolkit Roles and Responsibilities – Version 1.02
ROLES AND RESPONSIBILITIESAOHC EMR Implementation Toolkit1.0 OverviewThis Guide contains information about the different roles andresponsibilities you will need to consider in planning the transition toyour new EMR. It explains why the assignment of specific roles andresponsibilities is important, what roles and skills are needed, and whoshould participate in the planning.Within the context of the EMR project, roles and responsibilitiesassignment is about planning human resources and harnessing theappropriate skills for the upcoming implementation and adoption of thenew EMR. Role assignment is a critical component of overall projectplanning, and is usually completed by the project manager inconsultation with the relevant stakeholders such as clinical champions,providers, clinical support and members of the AOHC EMR Project Team.The ultimate aim isto ensure that theright person, withthe right skills, isaddressing the rightsets of activities inpreparing for andachieving asuccessful EMRimplementationRoles and responsibilities should be assigned early, according to thenature and scope of the project, and the gaps identified in your Businessand Technical Needs and Data Analyses.2.0 Why assign roles and responsibilities?A well thought-out plan on the required human resources and skills willhelp ensure your project success. Sharing the list of assigned roles andresponsibilities will let everyone involved in the project know who willdo what. Questions or concerns related to the project will be properlychannelled to the appropriate person(s). This will ensure individualaccountability and positively affect project management andcommunications within your organizations.3.0 What roles and skills will be needed?Below is a summary of the activities that will be required, and a list ofthe key roles and their responsibilities. We have also provided some ofthe required skills for each role to assist you in assigning the rightpeople to the right roles. Depending on the size and structure of yourcentre, you may wish to have the same person fill multiple roles.Use the Skills Matrix to drill down to the specific set of skills required foreach identified role.AOHC EMR Implementation Toolkit Roles and Responsibilities – Version 1.03
ROLES AND RESPONSIBILITIESAOHC EMR Implementation ToolkitUse the Roles and Responsibility tool to document who is assigned toeach task, and share the information with the project team. Print thecompleted tool, or save it with your other project documentation.TOOLS & TEMPLATESRoles & Responsibilities Assignment ToolSkills MatrixIt is important to remember that assigning new responsibilities mayshift existing roles, at least temporarily. You may wish to develop aninitial assignment plan for broader discussion with your team andconsider whether you will need to backfill some key positions.Before you begin, you should review the findings of the needs analysesto ensure that you have a good understanding of the identified gaps andwhat is needed for the project.Your organization’s decision-maker should review and sign-off orapprove the final plan.4.0 What are the activities we will be engaging in?Project ManagementThese are the tasks involved with making sure that all of the activitiesnecessary for a successful implementation are properly planned,managed and executed in a timely manner.TOOLS & TEMPLATESProject Management BasicsCommunicationsIt is important to start communicating early and often with all of yourstakeholders: clinicians, other staff, clients, board members, etc. Acommunications plan will help you keep track of what needs to beshared, and with whom.TOOLS & TEMPLATESCommunicating with StakeholdersCommunications Planning TemplateTransition ManagementCritical work that focuses on the people side of change; this ensures thatall participants are supported throughout the transition.TOOLS & TEMPLATESTransition GuideAOHC EMR Implementation Toolkit Roles and Responsibilities – Version 1.04
ROLES AND RESPONSIBILITIESAOHC EMR Implementation ToolkitWorkflow ImpactYour organization will need to assess the business processes that may beaffected by the new EMR, and make changes as required.TOOLS & TEMPLATESWorkflow Integration GuideData MigrationYou may need to review and ‘cleanse’ the data in your current CMSbefore using it to populate the new solution. Validating the migrateddata in the new EMR will be a key activity.TOOLS & TEMPLATESData Preparation GuideData Migration GuideTrainingAttending training sessions, or committing to use the eLearning toolsprovided, will ensure that everyone using the new EMR starts off on theright foot. Each centre will also identify a super user to receive in depthtraining and become in-house experts and trainers in EMR use.TOOLS & TEMPLATESTraining Plan TemplateFinance and AgreementsThe cost share for each centre's EMR Maintenance and Support andother IMS Program services is determined annually using anapportioning factor calculated by a subset of the centre's annual budget.This activity is tied to a Participation Agreement and the EMR ServicesAgreement and would anticipate involvement by individuals responsiblefor the preparation of budgets, financial related agreements andpayments.TOOLS & TEMPLATESIMS Program Services Apportioning GuideIMS Apportioning TemplateAOHC EMR Implementation Toolkit Roles and Responsibilities – Version 1.05
ROLES AND RESPONSIBILITIESAOHC EMR Implementation Toolkit5.0 Primary Project RolesIt is important tonote that while anindividual can playmore than one role,there should be atleast oneindividual assignedto each of theserolesExecutive Project Sponsor Has the authority and enthusiasm to lead the organizationthrough change Has ultimate responsibility for change implementation andensures that sufficient human and financial resources areallocated to the change Is a “role model” for change and takes an active interest inensuring and sustaining ongoing progress Ensures the speedy resolution of issues escalated by theProject ManagerA good sponsor understands and supports the need to change, anddisplays a strong personal commitment to change. As necessary, thesponsor will engage staff and other stakeholders to confirm theorganization's support for change.Project Manager Acts as the primary liaison for all teams associated withthe project Manages overall implementation activities Works with the AOHC Project Team to develop andmanage project plansAOHC EMR Implementation Toolkit Roles and Responsibilities – Version 1.06
ROLES AND RESPONSIBILITIESAOHC EMR Implementation Toolkit Manages and resolves risks and issues in conjunction withthe AOHC Project Team and/or Executive Project Sponsor Coordinates change management activities to ensure staffare supported in successfully using the new EMR in theirdaily work Supports knowledge sharing and adoptionCharacteristics of a good project manager include attention to detail,good organization, and an ability to lead and inspire others.Clinical Champions Are clinicians who will be EMR users, promotingmeaningful use and best practices Are the enthusiasts and early adopters of change – they areconvinced about the value of the change and they want theorganization and its people to succeed with the change Act as Ambassadors and advocates of eHealth and the useof the Electronic Medical Records in general Can answer simple questions, address concerns, andparticipate in key meetings around the implementation ofthe new EMRA good champion is a respected leader in the center, department ororganization, and can comfortably and credibly speak with peopleabout the impact of change. Champions can wear multiple hats asneeded to act as a driver, motivator, enabler and tutor.Super user Is knowledgeable about the clinical workflows andprocesses in place in the centre Has the interest and capacity to undergo advancedtraining, including 'train the trainer' May also be a Clinical Champion Willing to act as a trainer for new staff and/or to provide‘refresher’ training to existing staffAn effective super user can relay knowledge of the EMR capabilitiesto new users, and coach others on how to maximize their use of thesolution.AOHC EMR Implementation Toolkit Roles and Responsibilities – Version 1.07
This Guide contains information about the different roles and responsibilities you will need to consider in planning the transition to your new EMR. It explains why the assignment of specific roles and responsibilities is important, what roles and skills are needed, and who should parti
ROLES AND RESPONSIBILITIES PROCEDURES V1.0 1. PURPOSE The purpose of this document is to ensure that the EPA roles are defined with specific responsibilities for each role and for people who have been assigned to the listed roles. The roles and responsibilities
Leverage the power of the RACI model - not easy but worthwhile Fit roles into your organization, not your organization into the roles Combine roles whenever possible, particularly at the lifecycle stage Think about deleggg y, gating some local authority, as long as there is a single process Invest in role-based training
An overview of the Board, officers, and associated responsibilities are provided in Figure 1. The Board's roles, responsibilities, accountabilities, and authorities are provided below. 2.1 Role Governs the Chapter by providing oversight and strategic direction; executes the Chapter policies. 2.2 Responsibilities Exercise all Chapter powers
LEA policy framework 1:22 The duties of governing bodies 1:25 SEN Policy in early education settings and schools 1:32 Roles and responsibilities in early years education settings 1:38 Roles and responsibilities in maintained mainstream schools 1:40 Roles and responsibilities in
The RACI method is a common approach for identifying roles and responsibilities, and avoiding confusion over those roles and responsibilities during a project. Once complete the RACI template is a quick communication mechanism for the roles and responsibilities of a project. The RACI template
Oct 21, 2019 · Introduction to Roles, Responsibilities, and Processes This guide is intended to codify DVC’s decision making and resource allocation processes and the roles and responsibilities within those processes. These processes are related to: 1. Governance participation in committee structure 2
This document aims to provide a summarized template of the roles and responsibilities of the First Nations stakeholders in the Horizon system for First Nations. 2. Stakeholder roles and responsibilities 2.1 FNQLHSSC – Ensure proper
INTRODUCTION 5 562, 579, 582, 585, 591, 592, 610). Population genetics, for example, identifies the conditions—selection pressures, mutation rates, population
