HP Deskjet 6940 Series

HP Deskjet 6940 seriesUser's guide

Hewlett-Packard CompanynoticesThe information contained in thisdocument is subject to change withoutnotice.All rights reserved. Reproduction,adaptation, or translation of thismaterial is prohibited without priorwritten permission of Hewlett-Packard,except as allowed under copyrightlaws.The only warranties for HP productsand services are set forth in the expresswarranty statements accompanyingsuch products and services. Nothingherein should be construed asconstituting an additional warranty. HPshall not be liable for technical oreditorial errors or omissions containedherein.AcknowledgementsMicrosoft, Windows, and Windows XPare registered trademarks of MicrosoftCorporation.TrueType is a U.S. trademark of AppleComputer, Inc.Adobe, Adobe Photoshop, and Acrobatare trademarks of Adobe SystemsIncorporated.Bluetooth is a trademark owned by itsproprietor and used by HewlettPackard Company under license.Copyright 2005 Hewlett-PackardDevelopment Company, L.P.

Contents1234567User's guideWelcome.4Special features.5Get started.6Printer features .6Buttons and lights .8Paper trays .11Photo/envelope feeder .13Print cartridges .15Ink-backup mode .16Automatic paper-type sensor .17Quiet mode .17Connect to the printer.18USB .18Wired Ethernet networking .19Bluetooth wireless printing .34Print photos.38Print borderless photos .38Print photos with a border .40HP Real Life technologies .42Photo print cartridge .42Maximum dpi .43Advanced color settings .44Color management .44Gray photo print cartridge .44Exif Print .45Store and handle photo paper .45Save money when printing photos .46Print photos from a digital camera.47Use a PictBridge camera .47Use a Bluetooth camera phone .48Print other documents.50E-mail .50Letters .51Documents .52Envelopes .53Brochures .54Greeting cards .56Postcards .57Transparencies .58Labels .59Index cards and other small media .60Booklets .61Posters .62Iron-on transfers .64Banners .651

CD/DVD tattoos .66Printing tips.68Printing shortcuts .68Fast/economical printing .68General everyday printing .69Presentation printing .69Print in grayscale .69Select a print quality .69Set the page order .70Print multiple pages on a single sheet of paper .70Print a different first page .70Print preview .71Set a custom paper size .71Select a paper type .72Select a paper source .72Print task quick sets .73Automatic two-sided printing .74Manual two-sided printing .76Resize a document .79Watermarks .809 Printer software.82Printer Properties dialog box .82What's This? help .82Ink Status window .82Download printer software updates .8310 Maintenance.84Install print cartridges .84Set the auto-off feature .87Align the print cartridges .87Calibrate color .88Automatically clean print cartridges .88Print a test page .88View estimated ink levels .88Maintain the printer body .89Remove ink from your skin and clothing .89Manually clean print cartridges .89Maintain print cartridges .90Printer Toolbox .9111 Troubleshooting.93Ethernet problems .93Printer does not print .95Paper jam .96Paper problems .98Paper mismatch .99Printer is stalled .99Print cartridge problems .100Photos do not print correctly .102PictBridge problems .104Bluetooth printing problems .105Banners do not print correctly .10782HP Deskjet 6940 series

Contents12131415User's guidePrint quality is poor .107Document is misprinted .109Problems with borderless documents .110Error messages .114Printer lights are on or flashing .116Document prints slowly .118If you continue to have problems .119HP support process .119Accessories.120Automatic Two-Sided Printing Accessory (duplexer) .120250-Sheet Plain Paper Tray .127Auto Two-Sided Print Accessory with Small Paper Tray .133Supplies.143Paper .143USB cables .143Accessories .143Specifications .144Printer specifications .144Environmental information.145Environmental statement .145Print cartridge recovery .1463

1WelcomeTo find an answer to a question, select one of the following topics: 4Special featuresGet startedConnect to the printerPrint photosPrint photos from a digital cameraPrint other documentsPrinting tipsPrinter softwareMaintenanceTroubleshootingOptional accessoriesSuppliesSpecificationsEnvironmental informationHP Deskjet 6940 series

2Special featuresCongratulations! You have purchased an HP Deskjet printer that is equipped with severalexciting features: User's guideBuilt-in networking capabilities: Connect to a wired network without using anexternal print server.Ink-backup mode: Use ink-backup mode to continue printing with one printcartridge when the other print cartridge has run out of ink.Print Cancel button: Cancel print jobs at the touch of a button.Borderless printing: Use the entire page surface when printing photos andbrochures with the borderless printing feature.Real Life technologies: Get better photos easier with HP Real Life technologies.Automatic red-eye removal and adaptive lighting to enhance detail in shadows arejust a few of the many technologies included.Six-ink upgradeable printing: Enhanced photo printing with a six-ink photo printcartridge (purchased separately).HP Vivera Inks deliver true-to-life photo quality and exceptional fade resistanceresulting in vivid colors that last. HP Vivera Inks are specially-formulated andscientifically tested for quality, purity and fade resistance.Printing from a digital camera: Print photos directly from a PictBridge-compatiblecamera using the front USB port.Automatic paper-type sensor: Use the auto paper-type sensor to optimize printquality for various papers.Quiet mode: Use the Quiet mode feature when you require quieter printing, as whena baby is sleeping nearby, or when clients are in the office.Photo/envelope feeder: Use the photo/envelope feeder to conveniently print singleenvelopes, photos, or postcards.Bluetooth printing: Print images without a cable using Bluetooth. Use an optionalHP Bluetooth Wireless Printer Adapter to print images from most Bluetooth devicesto the printer without a cable connection.Optional Automatic Two-Sided Printing Accessory: Purchase an AutomaticTwo-Sided Printing Accessory to print two-sided documents automatically.Optional Auto Two-Sided Print Accessory with Small Paper Tray: Purchase anAuto Two-Sided Print Accessory with Small Paper Tray to print two-sided documentsautomatically and load small media from the back of the printer.Optional 250-Sheet Plain Paper Tray Accessory: Purchase a 250-Sheet PlainPaper Tray Accessory to expand the printer's paper-handling capability.5

3Get started Printer featuresButtons and lightsPaper traysPhoto/envelope feederPrint cartridgesInk-backup modeAutomatic paper-type sensorQuiet modeFor a description of the optional accessories, see the optional accessories page.Printer featuresThe printer has several features to make printing easier and more efficient.61Buttons and lights2Paper trays3Photo/envelope feeder4Front USB portHP Deskjet 6940 series

1Print cartridges2Automatic paper-type sensor (not illustrated)3Ink-backup mode (not illustrated)1Rear USB port2Wired Ethernet portOptional accessoriesUser's guide7

Chapter 3Optional accessories (continued)Automatic Two-SidedPrinting Accessory(optional)250-Sheet Plain PaperTray (optional)Auto Two-Sided Print Accessorywith Small Paper Tray (optional)Buttons and lightsUse the printer buttons to turn the printer on and off, cancel a print job, and restart a job.The printer lights give you visual cues about the status of the printer.1Power button and light2Print Cancel button3Resume button and light4Network light5Report Page button6Print Cartridge Status lightsFor a description of the following buttons and lights, click the appropriate option: Report Page buttonNetwork lightPower button and lightUse the Power button to turn the printer on and off. It can take a few seconds for theprinter to turn on after you press the Power button.The Power light flashes when the printer is processing.Caution Always use the Power button to turn the printer on and off. Using apower strip, surge protector, or a wall-mounted switch to turn the printer on andoff might cause printer failure.The printer is designed with an auto-off feature that, when set, automatically places theprinter into a low power mode when it has been idle for 30 minutes. In this mode, theprinter continues to consume a maximum 3.0 watts of power and turns back onautomatically when print jobs are sent to the printer. You can manually turn the printeroff by pressing and holding the Power button for three seconds. When the printer ismanually turned off, the printer uses less than one watt of power.8HP Deskjet 6940 series

Note Energy consumption can be prevented by turning the printer power off,and then disconnecting the end of the printer power cord from the electricalsource.Print Cancel buttonPressing the Print Cancel button cancels the current print job.Resume buttonThe Resume light flashes when an action is required, such as loading paper or clearinga paper jam. When the problem is solved, press the Resume button to continue printing.Print Cartridge Status lightsThe Print Cartridge Status lights indicate the status of the print cartridges.1User's guidePrint Cartridge Status lights9

Chapter 31.2.The left status light represents the tri-color print cartridge, which is installed in theleft side of the print cartridge cradle.– The light is on and sol

The printer is designed with an auto-off feature that, when set, automatically places the printer into a low power mode when it has been idle for 30 minutes. In this mode, the printer continues to consume a maximum 3.0 watts of power and turns back on automatically when print jobs are sent to the printer. You can manually turn the printer