Question Paper 4UEO PAPER

Question PaperR4UEOPEEnterprising OrganisationsTuesday 11 June, AfternoonExamination duration: 3 hours2.The marks for each question are shown in brackets; use this as a guide on how much time to spend on eachquestion.3.Read the instructions at the top of each section carefully.4.No books, dictionaries, notes or any other written materials are allowed in this examination.5.Calculators, including scientific calculators, are allowed provided they are not programmable and cannotstore or recall information. All other electronic devices, including mobile phones and smart watches, are notpermitted.Candidates who break ABE Examination Regulations will be disqualified from the examinations.Question papers must not be removed from the examination room.PA7.ST6.PA1.4UEO0619 ABE 2019Section A20 1 mark20 marksSection B3 10 marks30 marksSection C2 (of 3) 25 marks50 marksTotal:100 marks1

Section A – 20 marks(20 multiple choice questions 1 mark)Select one correct answer from the four options on each of the following 20 questions.B.SupplierC.ManagerD.CustomerWhich of the following is most likely to be a good indicator of the culture in a business?A.Profit marginsB.Reward systemsC.Pricing policyD.Choice of production processWhich of the following is a reason why a partnership would become a private limited company?A.The business will have unlimited liabilityB.The business can keep financial records confidentialC.The risk of losing personal assets is reducedD.Shareholders are liable for all debtsST3.ShareholderPE2.A.RWhich of the following is an internal stakeholder in a business?PA1.A feature of a Public limited company (PLC) is that the organisation:A.Tends to charge higher prices for similar productsB.Requires at least two directorsC.Can only raise a limited amount of capitalD.Has a limited number of shareholdersPA4.5.Kaizen is most associated with the term:A.Continuous improvementB.Just-in-timeC.Stock managementD.Economies of scale4UEO0619 ABE 20192

8.B.Sells own-label goodsC.Operates flexible workingD.Operates a just-in-time systemRExports a substantial proportion of salesAn advantage of a flat organisational structure is:A.There are more opportunities for promotionB.Worker responsibilities are clearC.Communication is quickerD.There is a narrow span of controlThe main objective of a quality control system is to:A.Ensure finished products meet the required standardB.Replace products returned by dissatisfied customersC.Reduce unit costs and increase profitabilityD.Empower employees to get things right first timeWhich of the following is a feature of a power culture?A.Power is decentralised to decision makersB.Emphasis is placed on customer needsC.Management encourage empowermentD.Senior management retain tight controlST9.A.PE7.Supplier reliability is particularly important for a business that:PA6.Which of the following calculates profit?PA10.A.Profit sales variable costs fixed costsB.Profit sales variable costs – fixed costsC.Profit sales - variable costs fixed costsD.Profit sales - variable costs - fixed costs4UEO0619 ABE 20193

13.B.Employees are in the process of being made redundantC.Employees are skilled and motivatedD.Employees are threatening industrial actionREmployees have additional training needsWhich of the Human Resource management activities would be the most suitable as part of a strategy oftalent development?A.Identifying and supporting employees with potentialB.Improving internal communication processC.Maximising labour productivity through external trainingD.Providing bonuses for high performing sales staffWhich of these people would be most likely to work in the procurement department of a clothesmanufacturer?A.Customer service adviserB.Delivery driverC.BuyerD.MachinistCorporate business objectives are set in order to:ST14.A.PE12.In which situation is an effective manager most likely to use of laissez-faire management style?PA11.Improve operational efficiencyB.Provide a focus for all business activityC.Enable performance-related bonuses to be calculatedD.Provide detailed targets for all individuals and teamsPAA.15.An advantage of operating as an incorporated rather than unincorporated business is that the business:A.Will be more efficient in the decision-making processB.Will have unlimited liabilityC.Remains in existence after a change in ownershipD.Will be able to secure finance from the banking system4UEO0619 ABE 20194

18.Growth strategies of key competitorsB.Choice of location of retail outletsC.Corporate objectives leading to profitabilityD.Skills and training of the senior managementA description of a tall organisational structure would be:A.Many levels in hierarchy and narrow spans of controlB.Few layers in hierarchy and narrow spans of controlC.Many levels in hierarchy and wide spans of controlD.Few levels in hierarchy and wide spans of controlRA.PE17.An external influence which is likely to affect whether a large retail chain can achieve its operationalobjectives is:Which of the following is an advantage for an entrepreneur of starting a business as a sole trader?A.The break-even point will be lowerPA16.B.a. Less risky than other types of market structureC.b. Any profits can be kept by the ownerD.c. Limited liability means losses can be minimised19.Operations Management can be described as an example of:Translation processSTA.Transaction processC.Transition processD.Transformation processWhich of the following statements about balanced scorecards is correct?PA20.B.A.Organisations sometimes use a ‘traffic-light’ system on their balanced scorecard to help themprioritise their activities.B.Balanced scorecards always report using the same time periods as the financial accounting system.C.The fundamental idea of balanced scorecards is to create corporate strategy.D.One fundamental idea of balanced scorecards is to increase the number of performance indicatorsused to manage the business.4UEO0619 ABE 20195

Section B – 30 marks(3 10 marks each 30 marks total)Answer all questions21(10 marks)(6 marks)b. Explain TWO functions of the performance management cycle.(4 marks)Ra. Explain THREE roles of the Marketing function of a business organisation.22 (10 marks)a. Define the term ‘private sector’.PE(2 marks)b. Explain TWO advantages and TWO disadvantages for a business of operating in theprivate sector.23 (10 marks)PASTPAEvaluate FIVE characteristics of an effective leader.4UEO0619 ABE 20196(8 marks)

Section C – 50 marks(2 of 3 25 marks each 50 marks total)Answer TWO questions only24 (25 marks)Discuss the advantages and disadvantages of operating as a franchisee. Support you answer with examples.R25 (25 marks)Evaluate how a firm can use PESTLE analysis within the development of its business strategy. Support your answerwith examples.PE26 (25 marks)Discuss the opportunities and threats of globalisation to a business organisation of your choice.PASTPAEnd of question paper4UEO0619 ABE 20197

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Organisations sometimes use a ‘traffic-light’ system on their balanced scorecard to help them prioritise their activities. B. Balanced scorecards always report using the same time periods as the financial accounting system. C. The fundamental idea of balanced scorecards is to create corporate strategy. D.