Sociological Paradigms And Organisational AIlalysis

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Sociological Paradigmsand OrganisationalAIlalysisElements of the SocioloRY of Corporate L({eGibson BUlT'H'eBmlecturer in the Department of Behaviour in Organisations,University of lancaster, EnglandGareth MorgalmAssociate Professor of Organisational Behaviour andIndustrial Relations, York University. TorontoASHGATE

Gibson Burrell and Gareth Morgan 1979All rights reserved. No part of this publication may be reproduced,stored in a retrieval system, or transmitted in any form or by any means,electronic, mechanical, photocopying, recording or otherwise withoutthe prior permission of the publisherContentsFirst published in 1979 by Heinemann Educational BooksReprinted 1980, 1982Reprinted 1985, 1987, 1988 by Gower Publishing Company LimitedReprinted 1992 by Ashgate Publishing LimitedpageUst of figuresList of d 1993, 1994 by ArenaPART I: IN SEARCH Of A FRAMEWORKReprinted 1998, 2000, 200 I, 2003, 2005 byAshgate Publishing LimitedGower HouseCron RoadAldershotBants GU 11 311REnglandnThe Strands of DebateAnaly'sing Assumptions about the Nature of SocialSci.ence2JBritish Library Cataloguing in Publication D:ntaBurrell, GibsonSociological paradigms and organisationalanalysis: elements of the sociology of corporatelite.I. OrganizationI. Title II. Morgan, Gareth302.3'5 HMl31ISBN 0 566 05148 6 Hbk185742 1140 PbkPrinted and bound in Great Britain by Athenaeum Press Ltd,Gateshead, Tyne & WearAssumptiolllls aboot the Nature off SoddyThe Order-Conflict Debate'Regulation' and 'Radical Change'Two Dimelllsioll1lS: ]four !ParadigmsThe Nature and Uses of the Four ParadigmsThe Functionalist ParadigmThe Interpretive ParadigmThe Radical Humanist ParadigmThe Radical Structuralist ParadigmExploring Social TheoryAshgale Publishing CompanySuile420101 Cherry StreelBurlington, VT 0540 1-4405USAIAshgatc website:http://www.ashgate.comAssumptiOHlls lllbout the NllltlUlre oa' Social Sciellllcen47no10162ll232528323335PART II: THE PARADIGMS EXPLORED Functiollllalist SociologyOrigins and Intellectual TraditionThe Structure of the ParadigmSocial System TheoryInteractionism and Social Action TheoryIntegrative TheoryObjectivismThe Underlying Unity of the Paradigm:5 FIJlll1lctiomnRist Orglllrusllltiolll nlleoryTheories of Organisation within the FunctionalistParadigmSocial System Theory and ObjectivismTheories of Bureaucratic Dysfunctions 1 n4\48496887102106nn8121123184

IntroductionIntroductionThis boole, which has devoured the last two years of our lives, isthe product of a friendship and intellectual partnership. It began asan innocuous idea which grew with such strength that it developedinto a 'way of seeing'. It has changed the ways in which we thinkabout social theory, and we hope that it will do the same for others.The book is intended to clarify and help overcome what seem tobe some of the major sources of confusion within the socialsciences at the present time. Initially it had a fairly specific objective: to attempt to relate theories of organisation to their widersociological conteJlt. In the course of development, however, thisendeavour widened in scope and evolved into an enterpriseembracing many aspects of philosophy and social theory in general. As such it now stands as a discourse in social theory ofrelevance to many social science disciplines, of which those in thegeneral area of organisationstudies - industrial sociology, organisation theory, organisational psychology and industrial relations- are but special cases by which we illustrate our general themes.Our proposition is that social theory can usefully be conceived interms of four key paradigms based upon different sets ofmetatheoretical assumptions about the nature of social science andthe nature of society. The four paradigms are founded upon mutlllally exclusive views of the social world. lEach stands in its ownright and generates its own distinctive analyses of social life. Withregard to the study of organisations, for example, each paradigmgenerates theories and perspectives which are in fundamentalopposition to those generated in other paradigms.Such an analysis of social theory brings us face to face with thenature of the assumptions which underwrite different approachesto social science. It cuts through the surface detail which dressesmany social theories to what is fundamental in determining theway in which we see the world which we are purporting to analyse.It stresses the crucial role played by the scientist's frame ofreJference in the generation of social theory and research.The situation with regard to the field of organisation studies atthe present time, as in other social science disciplines, is that a vastixproportion of theory and research is located within the bounds ofjust one of the four paradigms to be considered here. Indeed, thebulk of it is located within the context of a relatively narrow rangeof theoretical possibilities which define that one paradigm. it is noexaggeration, therefore, to suggest that the social-scientific enterprise in general is built upon an extremely narrow set ofmetatheoretical assumptions. This concentration of effort in arelatively narrow area defines what is usually regarded as thedomimmt orthodoxy within a subject. Because this orthodoxy is sodominant and strong, its adherents often take it for granted as rightand self-evident. Rival perspectives within the same paradigm oroutside its bounds appear as satellites defining alternative points ofview. Their impact upon the orthodoxy, however, is rarely verysignificant. They are seldom strong enough to establish themselvesas anything more than a somewhat deviant set of approaches. As aresult the possibilities which they offer are rarely explored, letalone understood.Yn order to understand alternative points of view it is importantthat a theorist be fully aware of the assumptions upon which hisown perspective is based. Such an appreciation involves an intellectual journey which takes him outside the realm of his ownfamiliar domain. It requires that he become aware of the boundaries which define his perspective. h requires that hejourney intothe une"plored. h requires that he become familiar with paradigmswhich are not his own. Only then can he look back and appreciatein full measure the precise nature of his starting point.The work presented here is an attempt to take the student oforganisations into realms which he has probably not exploredbefore. It is a journey upon which we, the authors, unwittinglyembarked as a result of certain nagging doubts and uncertaintiesabout the utility and validity of much contemporary theory andresearch in our subject. We were concerned about the way inwhich studies of organisational activities had generated mountainsof theory and research which seemed to have no obvious linksoutside narrow discipline areas. We were concerned about theessentially ephemeral nature of our subject. We were concernedabout the academic sectarianism reflected at various times in openhostility, ostrich-like indifference and generally poor-qualitydialogue and debate between essentially related schools ofthought. Yn short, we felt that our subject area called for a closee1tamination of the assumptions upon which it is based with a viewto seeing it in a new, and hopefully refreshing, light. Our book inessence presents an account of our journey and a record of the

J(Introductionconclusions and insights which have emerged.We began our enterprise by considering how we could distinguish between different approaches to the study oforganisations. The view that 'all theories of organisation are basedupon a philosophy of science and a theory of society' seemed torecur time and again in our conversations and we soon found itdefining two major dimensions of analysis. Although organisationtheorists are not always very explicit about the basic assumptionswhich inform their point of view, it is clear that they all take a standon each of these issues. Whetller they are aware of it or not, theybring to their subject of study a frame of reference which reflects awhole series of assumptions about the nature of the social worldand the way in which it might be investigated.Our attempt to explore these assumptions led us into the realmof social phi losoph y. We were confranted wi th problems of ontology and epistemology and other issues which rarely receive consideration within the field of organisation studies. As weinvestigated these issues we found that they underpinned the greatphilosophical debates between social theorists from rivalintellectual traditions. We realised that the orthodoxy in our subject was based in essence uponjust one of these traditions, and thatthe satellite perspectives which we had observed as surroundingthe orthodoxy were, in fact, derived from quite a separateintellectual source. We realised that they were attempting toarticulate points of view which derived from diametricallyopposed assumptions about the basic nature of the social world;accordingly they subscribed to quite different assumptions aboutthe very nature of the social-scientific enterprise itself.In investigating assumptions with regard to the nature of societywe were, at first, able to operate on firmer ground. The sociologyof the 1960s had focused upon the 'order-conflict debate' whether sociology emphasises the 'problem of order' or the'problem of conflict and change'. By the late 1960s the debate hadbeen pronounced dead, and these two views of society were seenmerely as two aspects of the same problematic. In reviewing theliterature relevant to this debate we became increasingly convinced that it had met a premature death. Whilst it was clear thatacademic sociologists had convinced themselves that the 'problemof conflict' could be subsumed under the 'problem of order',theorists outside this tradition, particularly those interested inMarxist theory, were actively engaged in the development ofsocial theories which placed the problems of conflict and change atthe forefront of their analysis. Although academic sociologists andIntroductionxiMarxist social theorists appeared content to work in isolation,ignoring the contradictory persp.ectives w lich they. presented, itseemed that any adequate analySIS of theones of society must take.these rival perspectives into account.Our journey into Marxist literature took us mto yet another newrealm as far as our initial interests were concerned. We weresurprised to find striking parallels betwe.en i tellectualdevelopments within Mandsttheory and academiC soc olog . Wefound that the assumptions about the nature of SOCial sCiencewhich had divided academic sociologists into different schools ofthought also divided Mantist theorists. In that realm, too, t edominant theoretical framework was surrounded by satelliteschools of thought offering rival explanations. Pursuing thes traditions to their source, we found that they emerged from prec selythe same bounds of social philosophy which had underWrittendivergent elements within sociology itself. It became clear that therival traditions emphasising 'order' as opposed to 'conflict' sharedthe same pedigree as far as their roots in social philosophy wereconcerned. Deriving from similar assumptions about theontological and epistemological status of social science, they h.adbeen wedded to fundamentally different frames of reference Withregard to the nature of society.,.Given these cross linkages between nvalmtellectual traditions,it became clear to us that our two sets of assumptions could becounter-posed to produce an analytical sch me for studying soci 1theories in general: the two sets of assu.mpllons de ned fo r baSICparadigms reflecting quite separate vlew.s of .soclal. reahty. Onattempting to relate this scheme to the SOCial sCience hteratu e efound that we possessed an eKtremely powerful tool.for negottatmgour way through different subject areas, and one which made senseof a great deal of the confusion which characterises much contemporary debate within the social scienc.es. Th schem offereditself as a form of intellectual map upon which SOCial theones couldbe located according to their source and tradition. Theories rarelyif ever appear out of thin air; they usually have a well establishedhistory behind them. We found that our i tellectual map all.owedus to trace their evolution. Theories fell mto place accordmg totheir origins. Where rival intellectual traditions had been fused,distinctive hybrid versions seemed to appear. What had firstoffered itself as a simple classificatory device for organising theliterature now presented itself as an analytical tool. It pointed ustowards new areas of investigation. It allowed us 10 appraise andevaluate theories against the backcloth of the intellectual tradition:v

xiilfllroductiollwhich they sought to emulate. It allowed us to identify embryonictheories and anticipate potential lines of development. it allowedus to write this boole.in the following chapters we seek to present our analyticalscheme and to use it to negotiate a way through the literature onsoci 1 theory and org nisational analysis. We have aimed to presentlt as clearly and directly as we can whilst avoiding the pitfallsof oversimplification. But the concepts of one paradigm cannoteasily be interpreted in terms of those of another. To understanda new paradigm one has to explore it from the inside in terms ofits own distinctive problematic. Thus, whilst we have'made everyefforlto present our account as plainly as possible as far as the useof the English language is concerned, we have necessarily had todraw upon concepts which may at times be unfamiliar. The r,emaining chaJ; ters in Part i define the nature of our two keydimenSIOns of analysIs and the paradigms which arise within theirbounds. In this analysis we polarise a number of issues and mancemuch use of rough dichotomisations as a means of presenting OUfcase. We do so not merely for the purposes of classification but toforge a working tool. We advocate our scheme as a heuristic devicerather than as a set of rigid definitions.in Part II we put our analytical framework into operation. Foreach of our four paradigms we conduct an analysis of relevantso.cial .theory and then proceed to relate theories of organisation totillS wider background. lEach of the paradigms is treated in terms onsistent wit.h. it,S own distinctive frame of reference. No attemptIS made to cnticise and evaluate from a perspective outside theparadigm. S.uch criticism is all too easy but self-defeating, since itIS usually directed at the foundations of the paradigm itself. Ailfour paradigms can successfUlly be demolished in these terms.What we seek to do is to develop the perspective characteristic offthe paradigm and draw out some of its 'implications for socialanalysis. in so doing we have found that we are frequently able tostrengthen the conceptualisations which each paradigm generatesas far as the study of organisations is concerned. Our guiding rulehas been to seek to offer something to each paradigm within theterms of its own problematic. The chapters in Part II thereforeare ssentially eJ\pository i nature. They seek to' provide detailed framework upon which future debate might fruitfully bebased.Part. m. pre ents a slJ( rt conclusion which focuses upon some ofthe prinCipal Issues which emerge from our analysis.PART I: IN SEARCH OF A FRAMEWORK10 Assumptions about theNature of Social ScienceCentral to our thesis is the idea that 'all theories of organisation arebased upon a philosophy of science and a theory of society' .in thischapter we wish to address ourselves to the first aspect of thisthesis and to examine some of the philosophical assumptionswhich underwrite different approaches to social science. We shallargue that it is convenient to conceptualise social science in termsof four sets of assumptions related to ontology, epistemology,human nature and methodology.All social scientists approach their subject via eJ\plicit or implicitassumptions about the nature of the social world and the way inwhich it may be investigated. First, there are assumptions of anontological nature - assumptions which concern the very essenceof the phenomena under investigation. Social scientists, foreJ\ample, are faced with a basic ontological question: whether the'reality' to be investigated is eJ\ternal to the individual - imposingitself on individual consciousness from without - or the product ofindividual consciousness; whether 'reality' is of an 'objective'nature, or the product of individual cognition; whether 'reality' is agiven 'out there' in the world, or the product of one's mind.Associated with this ontological issue, is a second set ofassumptions of an epistemological nature. These are assumptionsabout the grounds of knowledge - about how one might begin tounderstand the world and communicate this as knowledge tofellow human beings. These assumptions entail ideas, for eJ\ample,about what forms of knowledge can be obtained, and how one cansort out what is to be regarded as 'true' from what is to be regardedas 'false'. Indeed, this dichotomy of 'true' and 'false' itself presupposes a certain epistemological stance. It is predicated upon aview of the nature of knowledge itself: whether, for example, it ispossible to identify and communicate the nature of knowledge asbeing hard, real and capable of being transmitted in tangible form,or whether 'knowledge' is of a softer, more subjective, spiritual oreven transcendental kind, based on eJ\perience and insight of a

Assumptions about the Nature oj Social Science2 SocioloRical Paradi/?ms and OrRanisational Analysisunique nd .essenti lIy personal nature. The epistemological ssumptlOns In these Instances determine extreme positions on theIssue of whether knowledge is something which can be acquired on he one hand. or is something which has to be personally experIenced on the other.Associated with the ontological and epistemological issues. butconcept ally separate from them. is a third set of assumptionsconcermng human. nature an? in .particular. the relationshipbetween human beings and their environment. All social science.clearly .mu.st be predicated upon this type of assumption. sincehuman Ife IS. essentially the subject and object of enquiry. Thus,we can Identify perspectives in social science which entail a viewof human beings responding in a mechanistic or even deterministicfashion to the situations encountered in their external world. Thisview tends to be one in which human beings and their experiencesare regarded as products of the environment; one in which humansare conditioned by their external circumstances. This extremeperspecti e can be contrasted with one which attributes to humanb i gs a m ch more creative role: with a perspective where 'freewill OCCUPI S the entre of the stage; where man is regarded as thecreator of hiS environment. the controller as opposed to the controlled, the master rather than the marionette. In these twoext eme views of the relationship between human beings and theirenvironment we are identifying a great philosophical debatebetween the advocates of determinism on the one hand andvoluntarism on the other. Whilst there are social theories whichadhere to eac of t ese.extremes,as we shall see, the assumptionsof many SOCial SCientists are pitched somewhere in the rangebetween.The three sets of assumptions outlined above have directimplications of a metJlOdoloRical nature. Each one has importantcons.eq encesfor t e way in Which. one attemp s to investigate andob aln kn0':'Vledge about the social world. Different ontologies.epl temo.logl s and models of human nature are likely to inclineSOCial sClent!sts. t?wards different methodologies. The possiblerange of ch?l.ce IS Indeed so large that what is regarded as scienceby he tradl lOnal '.natural scientist' covers but a small range ofoptIOns. nt. IS p sslbl , for, example, to identify methodologies mployed In social sCience research which treat the social world Ik he natural world. as being hard. real and external to theindividual, and others which view it as being of a much softerpersonal and more subjective quality.'If one subscribes to a view of the former kind. which treats the3social world as ifit were a hard, external, objective reality. then thescientific endeavour is likely to focus upon an analysis of relationships and regularities between the various elements which it comprises. The concern. therefore. is with the identification and definition of these elements and with the discovery of ways in whichthese relationships can be expressed. The methodological issues ofimportance are thus the concepts themselves. their measurementand the identification of underlying themes. This perspectivee){presses itself most forcefully in a search for universal lawswhich explain and govern the reality which is being observed.If one subscribes to the alternative view of social reality. whichstresses the importance of the subjective experience of individualsin the creation of the social world. then the search for understanding focuses upon different issues and approaches t?em in differe tways. The principal concern is with an understanding of the way Inwhich the individual creates. modifies and interprets the world inwhich he or she finds himself. The emphasis in extreme cases tendsto be placed upon the explanation and understanding of what sunique and particular to the individual rather than of what ISgeneral and universal. This approach questions whet er thereexists an external reality worthy of study. In methodological termsit is an approach which emphasises the relativistic nature of thesocial world to such an extent that it may be perceived as 'antiscientific' by reference to the ground rules commonly applied inthe natural sciences.Th0 subjective-objective dimensionThe subjectivistapproach tosocial sci0nce!Figure 1.1The objectivist!IIpproach tosocial scienceA scheme for analysing assumptions about the nature of social science

4 Sociological Paradigms and OrKaflisational AnalysisHn this brief sketch of various ontological, epistemological,human and methodological standpoints which characteriseapproaches to social sciences, we have sought to illustrate twobroad and somewhat polarised perspectives. !Figure 1.1 seeks todepict these in a more rigorous fashion in terms of what we shalldescribe as the subjective-objective dimension. Hi identifies thefour sets of assumptions relevant to our understanding of socialscience, characterising each by the descriptive labels under whichthey have been debated in the literature on social philosophy. Hnthe following section of this chapter we will review each of tile fourdebates in necessarily brief but more systematic terms.The Strands of DebateNominalism-realism: the ontological delbateRThese terms have been the subject of much discussion in theliterature and there are great areas of controversy surroundingthem. The nominalist position revolves around the assumptionthat the social world external to individual cognition is made up offnothing more than names, concepts and labels which are used tostructure reality. The nominalist does not admit to there being any'real' structure to the world which these concepts are used todescribe. The 'names' used are regarded as artificial creationswhose utility is based upon their convenience as tools for describing, making sense of and negotiating the external world. Nominalism is often equated with conventionalism, and we will make nodistinction between them. 2Realism. on the other hand. postulates that the social worldexternal to individual cognition is a real world made up of hard,tangible and relatively immutable structures. Whether or not welabel and perceive these structures, the realists maintain, they stiliexist as empirical entities. We may not even be aware of theexistence of certain crucial structures and therefore have no'names' or concepts to articulate them. 1F0r the realist, the socialworld e)(ists independently of an individual's appreciation of it.The individual is seen as being born into and living within a socialworld which has a reality of its own. It is not something which theindivi ual creates-it ex sts 'out there'; ontologically it is prior tothe eXistence and conscIOusness of any single human being. 1F0rthe realist, the social world has an existence which is as hard andconcrete as the natural world.]Assumptions about the Nature of Sodal Science5Anti-positivism-positivism: theepistemological delbate 4Hi has been maintained that 'tille word "positivist" like the word"bourgeois" has become more of a derogatory epithet than auseful descriptive concept'. S We intend to use it here in the lattersense, as a descriptive concept which can be used to characterise aparticular type of epistemology. Most of the descriptions ofH)ositivism in current usage refer to one or more off the ontological,epistemological and methodological dimensions of our scheme foranalysing assumptions with regard to social science. It is alsosometimes mistakenly equated with empiricism. Such confiatiolllscloud basic issues and contribute to the use of the term in atderogatory sense.We use 'positivist' here to characterise epistemologies whichsede to explain and predict what happens in the social world bysearching for regularities and causal relationships between its constituent dements. Positivist epistemology is in essence based uporllthe traditional approaches which dominate the natural sciences.Positivists may differ in terms of detailed approach. Some wouldclaim, for eRailllple, that hYlPothesised regularities can be verifiedby an adequate experimental research programme. Others wouldmaintain that hypotheses can only be falsified and neVer demonstrated to be 'true'.6 However. both 'verilficationists' and 'falsilficatioll1lists' would accept that the growth of Imowledge is essentially a cumulative pmcess in which new insights are added to thee,dsting stock of Imowledge and false hypotheses eliminated.The epistemology of anti-positivism may talee various forms butis formly set against the utility of a search for laws or umderlyill1lgregularities in the world of social affairs.lFor the anti-positivist. thesocial world is essentially relativistic and can only be understoodffmm the point of view of the individuals who IlIre directly ill1lvolvedin the activities which are to be studied. Anti-positivists reject th(\';st ndPoiDlt off the 'observer'. whidu charactenises positivisten nstemology, as a valid vantage poillllt for understlllndinll1l RmmaB1lactiviti s. They maintain that one can only 'understand' byoccupymg the frame olfreferelfllce olfthe Pllllrticipall1t ilfll action. OnelInllls ao Ulll1lderstamll from the inside rather than the olUtside. lFromthis point olf view social scielOlce is seenn as beillbg essertlltiatny allsubjective rather tnUaln llUIll objectiV e elOlaerprise. Anti-positivistsae111l\\J\ to reject the 1Ol0aioll1l ahat science cllIn generate objecaiveRmowledge ofr' all1lY Reiaud."

6 Sociological Paradigms and Organisational A.nalysisVoluntarism-determinism: the 'human nature'debateThis debate revolves around the issue of what model of man isreflected in any given social-scientific theory. At one extreme wecan identify a determinist view which regards man and hisactivities as being completely determined by the situation or'environment' in which he is located. At another e"treme we canidentify the voluntarist view that man is completely autonomousand free-willed. Insofar as social science theories are concerned tounderstand human activities, they must incline implicitly orexplicitly to one or other of these points of view, or adopt anintermediate standpoint which allows for the influence of bothsituational and voluntary factors in accounting for the activities ofhuman beings. Such assumptions are essential elements in socialscientific theories, since they define in broad terms the nature ofthe relationships between man and the society in which he lives.oIdeographic-nomothetic theory: the methodological debateThe ideographic approach to social science is based on the viewthat one can only understand the social world by obtaining firsthand knowledge of the subject under investigation. It thus placesconsiderable stress upon getting close to one's subject ande"ploring its detailed background and life history. The ideographicapproach emphasises the analysis of the subjective accountswhich one generates by 'getting inside' situations and involvingoneself in the everyday flow of life - the detailed analysis of theinsights generated by such encounters with one's subject and theinsights revealed in impressionistic accounts found in diaries,biographies and journalistic records. The ideographic methodstresses the importance of letting one's subject unfold its natureand characteristics during the process of investigation. 9The nomothetic approach to social science lays emphasis on theimportance of basing research upon systematic protocol andtechnique. It is epitomised in the approach and methods employedin the natural sciences, which focus upon the process of testinghypotheses in accordance with the canons of scientific rigour. It ispreoccupied with the construction of scientific tests and the use ofA.ssumptions aboul the Nature of Social Science"Iquant.itativ tedmiques .for the analysis of data. Surveys,questIOnnaires, personality tests and standardised researchinstruments of all kinds are prominent among the tools whichcomprise nomothetic methodology. 10Analysnng AssumptnoJnls about the Nature ofSocial ScieJnlcel ese four s ts of assumptions with regard to the nature olf socialsCI nce prOVide an e"tremely powerful tool for the analysis ofSOCial theorr. in mU h of t e literature there is a tendency toconti.ate the Issues which are mvolved. We wish to argue here thatcon.slder ble. dvantagesaccrue from treating these four strands ofsocla

the prior permission of the publisher First published in 1979 by Heinemann Educational Books Reprinted 1980, 1982 Reprinted 1985, 1987, 1988 by Gower Publishing Company Limited Reprinted 1992 by Ashgate Publishing Limited Reprinted 1993, 1994 by Arena Reprinted 1998, 2000, 200I,2003, 200

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