The Future Of Workplace & It’s Role In Our Lives
The Future of Workplace& It’s Role In Our LivesDUNCAN SWINHOE - MANAGING PRINCIPAL, GENSLER (EUROPE)
INTRODUCTIONWe are living in“exponential times”.- Technological advancements- Proliferation of data- Evolving patterns of workProduction of ourphysical workingenvironments (offices)
INTRODUCTIONWe arechallenged with.TEMPERATUREARCTIC ICEGlobal temperatureis up 1.7 F since 1880.Arctic ice is down13.3% per decade.CO2SEA LEVELSCO₂ in the airis at its highest in650,000 years.The pace of per-decadesea-level rise hasdoubled since 1990.
INTRODUCTION20182025Completion2080 OperationalThinking aheadwith the rightmindset.Ensure our buildings are effective,sustainable, adaptable and make positivecontributions to our society and thefabric of our cities well into the future.
INTRODUCTIONjobs could be displacedby automation by 2030.McKinsey Global InstituteThe world of workis undergoingtectonic shifts.of all jobs will be inoccupations that havenot yet been invented.McKinsey Global Institute
INTRODUCTION“The fourthindustrialrevolution.”Mark Carney, Governor of the Bank of EnglandActivities that arestructured, repeatable orpredictable are fast beingby smart algorithms.
INTRODUCTIONCreativityStructuredActivityEmotional & gNew skill set atthe forefront ofthe talent Judgement
CreativityINTRODUCTIONEfficiency isno longer thedriving metric inthe workplace.EfficiencyProductivityInnovation
INTRODUCTIONWe have anoverridingresponsibility tofuture generations.The UKconstruction andproperty industryaccount for 30%of UK carbonemissions.By 2030 wemust be reducethe emissionsby 45%.
INTRODUCTIONProviderswill need toreconsider whatthe new valueproposition is.Workplaces must:- Be economically andcommercially viable.- Respond to shortening leases,shared / co-working spaces &on-demand services.
INTRODUCTION5 important Drivers for Change.FOCUS ON PEOPLE,EXPERIENCE& WELLBEINGDRIVE FORCREATIVITY &PRODUCTIVITYTECHNOLOGY ASAN ENABLERLONG TERM / TRUESUSTAINABILITYECONOMIC VALUE& RETURN ONINVESTMENT
1Focus on People,Experience & WellbeingETSY HQ, BROOKLYN
FOCUS ON PEOPLE,EXPERIENCE & WELLBEINGCitiesPlacesOfficesCreated for peopleHowever, the fundamental needs and desires of people are often lost.
FOCUS ON PEOPLE,EXPERIENCE & WELLBEINGToday’s workersare the mostimportant assetfor any business.MICROSOFT IRELAND
FOCUS ON PEOPLE,EXPERIENCE & WELLBEINGWork is notwhere you go,it’s what you do.The modes of experience:Workers frequently toggle between modeswithin one experience, or can experiencethe same place in a completely differentway if they are in different modes.
FOCUS ON PEOPLE,EXPERIENCE & WELLBEINGToday’s workforceis increasinglymotivated bymore than justmonetary reward.LINKEDIN HQ, SILICON VALLEY
FOCUS ON PEOPLE,EXPERIENCE & WELLBEINGINVESTDIVERSIFYEMPOWERCONNECTin more functionalworkplaces and effectivelymanage those functions.beyond the desk byincluding a variety ofgroup workspaces.the organization by givingpeople choices when, where,and how to work.employees with the mission,purposes, and meaningsbehind their work.
FOCUS ON PEOPLE,EXPERIENCE & WELLBEINGWorkplacesshould connectwith a morediverse workforce.BANFIELD PET HOSPITAL
FOCUS ON PEOPLE,EXPERIENCE & WELLBEINGFOCUSWorking alone tocomplete individualtasksIN PERSONCOLLABORATIONVIRTUALCOLLABORATIONWorking with othersface-to-faceWorking with othersvia technologyLEARNINGSOCIALTraining, mentoring,skills developmentBuilding social capitalwith colleagues
FOCUS ON PEOPLE,EXPERIENCE & WELLBEINGINDIVIDUALBalance ChoiceGROUPCollaboration TechnologyCOMMUNITYExperience Social Connection
FOCUS ON PEOPLE,EXPERIENCE & WELLBEINGHigher-performingbusinesses activelyseek to engagetheir employees.KIC INNO SPACE
FOCUS ON PEOPLE,EXPERIENCE & WELLBEINGPeople “flourish” inworkplaces thatpromote healthyphysical andmental wellbeing.P&G GYM
2Drive forProductivity & CreativityADOBE, LONDON
esearchblished establisheddirect comparisondirect comparisonwith data collectedwith ��s 2008orkthe through thesurvey. This survey.puts ourThisfindingsputs ourin thefindingscontextin ofthefundamentalcontext of fundamentalworkworkrate,nd learn, andand life shiftsandoverlifethatshiftstimeoverperiodthat timeand pointsperiodtoandsolutionspoints toto solutions toortss and supportrealign ay’swithworld.today’s world.engagementandandDRIVE FOR PRODUCTIVITY& CREATIVITY22squared, Atlanta, GA22squared, Atlanta, GA22squared, Atlanta, ESURVEYLATIN2016AMERICASURVEY 2016WORKPLACESURVEY 2017KEY FINDINGS EXTENDED REPORTER’SACERCHMéxico DFSan JoséMedellínBogotáLimaRio de JaneiroSão PauloI20052005200620082006U.S. U.K. SurveyU.K. WorkplaceU.K. WorkplaceSurvey Survey U.S. WorkplaceU.S.WorkplaceSurveyWorkplace Surveys2005KEY FINDINGS:KEY FINDINGS:2006FINDINGS:KEY FINDINGS:KEYKEYFINDINGS:20082012U.S. U.K.20082012WorkplaceU.S.Surveys U.K. What we’ve learned aboutWorkplace Surveysfocus in the workplace.What we’velearned aboutU.S. Workplace2013 Survey20132012focus inU.S.theworkplace.Whatwe’velearnedaboutU.S. Workplace SurveyWorkplace Surveyfocus in the workplace.KEY FINDINGS:2008KEY FINDINGS:KEY FINDINGS:Four work modes—focus,collaborate, learn,Four ,Analysis of Gensler’s WorkplaceEmployees seeEmployeesa clear linksee a clear linkThe link is confirmedTheFourlinkbetweenis confirmedbetweenemerge as thecollaborate,framework learn,throughand socialize—learn,and socialize—PerformanceIndex (WPI) databasebetween the physicalbetweenworkthe physical workthe physical entwhich to understandatframeworktheemerge timeas theas theinframeworkuncoversthroughthat the effectivenessenvironment environmentand personal and personaland productivityandemergeinproductivitythe mindsthe mindsthroughoffice. Employeesat totop-performingwhichunderstandtime atwhich toManagement-levelunderstand time at theof spaceforthefocus is a key driverproductivity. Theyproductivity.also reportThey also report of workers. Management-levelof workers.companies valueworkmodes moreoffice. Employeesat thetop-performingoffice.Employeesat top-performingofeffectiveness of other workthe work environmentthe work environmentas veryas very respondents noterespondentsworkplacenote workplacehighly and havespaces thatmorecompaniesvalueworkmodesmorecompaniesvalue workmodesand workplaceperformanceimportant to jobimportantsatisfaction.to job satisfaction. has a positivehaseffecta positiveon the effecton themodes moreeffectively supporteachone. spaces that morehighlyandhavehighlyandandhavespaces that moreas a whole.bottom line andbottomcompanylinecompanyeffectively support each one.effectively support each one.competitiveness.competitiveness.U.K. WORKPLACESURVEYU.S. WORKPLACESURVEYU.S. & U.K. WORKPLACESURVEYS20132013KEY FINDINGS:SantiagoBuenosAiresKEY FINDINGS:KEY FINDINGS:KEY FINDINGS:2016-2018KEY FINDINGS:Analysis of Gensler’s WorkplaceFocus, balance, and choicePerformance Index(WPI)databasein the workplaceemergeas and choiceAnalysisof Gensler’sFocus,balance,Focus,balance,and choiceWorkplaceuncovers thatPerformancethe effectivenesskeydriversofsatisfaction,Index (WPI)in the workplace emerge asin the workplace emergeas databaseof space for focusis a keydriveranddriversinnovation.uncoversthe effectiveness performance, keyof satisfaction,key driversof thatsatisfaction,of the effectivenessofotherworkof space forfocusis a key driverperformance, and innovation.performance,andinnovation.modes and workplaceperformanceof the effectivenessof other workas a whole. modes and workplace performanceU.S. WORKPLACE SURVEYas a whole.U.S., U.K., ASIA, LATAM,MIDDLE EAST & GERMANYWORKPLACE SURVEYS
DRIVE FOR PRODUCTIVITY& CREATIVITYWORKPLACE PERFORMANCEAn aggregate score of 30 variables measuring workplace effectiveness and functionality696965USLATAMGERMANY67UK70MIDDLE EAST70ASIA
DRIVE FOR PRODUCTIVITY& CREATIVITYThe physicalenvironmentshould supportevolving waysof working.HYUNDAI CARD, STUDIO BLACK
DRIVE FOR PRODUCTIVITY& CREATIVITYFacilitatingcommunicationand more chanceof serendipitousinteraction.NVIDIA, CORPORATE CAMPUS
DRIVE FOR PRODUCTIVITY& CREATIVITYA place fortools, resources,collaborationand learning.ETSY HQ, BROOKLYN
3Technology as an EnablerDELOS LIVING WELL BUILDING INSTITUTE
TECHNOLOGY ASAN ENABLEREnabling a newshift in workplaceto a more usercentric approach.VERIZON GLOBAL HQ
TECHNOLOGY ASAN ENABLERThe workplaceshould beresponsive to theindividuals’ needs.CONFIDENTIAL TECHNOLOGY CLIENT
TECHNOLOGY ASAN ENABLERClosing theperformance gapbetween design& operation.MOTOROLA MOBILITY HEADQUARTERS
TECHNOLOGY ASAN ENABLERProviding businesscritical andfuture-proofedconnectivity.UBM, LONDON
TECHNOLOGY ASAN ENABLERA humaneworkplace, whichcan balancefunction withhuman/social needs.PLANTRONICS EBS
4Long term /true sustainabilityTHE TOWER AT PNC PLAZA
LONG TERM /TRUE SUSTAINABILITY2018IMPACT byDESIGNRESILIENCE STRATEGIESSHAPING THE FUTUREOF CITIES“Long life, loose fit,low energy.”
LONG TERM /TRUE SUSTAINABILITYFORMMATERIALSThe most direct way designerscan affect performance isthrough design itself.Focusing on materials with alower carbon impact, and re-usingor recycling materials wheneverpossible, is imperative.ADAPTATIONENERGYRe-use buildings, spaces, andmaterials that already exist—adapting them to meet newneeds instead of building new.Not just on minimizing energyusage, but on offsetting energyneeds with renewable sources.WATERINTELLIGENCEDesign strategies that mitigatewater risks are required for along-term perspective.Intelligent spaces leverage realtime data to dynamically optimizeboth performance and experience.ZHUHAI HUACE PLAZA
LONG TERM /TRUE SUSTAINABILITYShort-life modernvs. longevityof Victorianand Edwardianbuildings.GENSLER, BIRMINGHAM
LONG TERM /TRUE SUSTAINABILITYDesign forperformance,not compliance.JOHNSON CONTROLS HQ, SHANGHAI
LONG TERM /TRUE SUSTAINABILITYGreater jointresponsibilitybetween providers& users.ETSY HQ, BROOKLYN
5Economic Value &Return on InvestmentONE SOHO SQUARE PENTHOUSE TERRACE
ECONOMIC VALUE &RETURN ON INVESTMENTRespondingand adapting tochanging marketconditions.YOUR SPACE
ECONOMIC VALUE &RETURN ON INVESTMENTNot just anoffice. A studio,laboratory ormakerspace.MICROSOFT, LONDON
ECONOMIC VALUE &RETURN ON INVESTMENTValue is driventhroughproduct, serviceand customerexperience.GUSTO, SAN FRANCISCO
ECONOMIC VALUE &RETURN ON INVESTMENTProducing positiveoutcomes forcommunities andsociety at large.ONE FAIRCHILD
Thank you.
Gensler 2013 U.S. Workplace Survey / Key Findings 3 2013 U.S. Workplace Survey 2012 What we’ve learned about focus in the workplace. 2008 U.S. U.K. Workplace Surveys Four work modes—focus, collaborate, learn, and socialize— emerge as the framework through which to u
May 02, 2018 · D. Program Evaluation ͟The organization has provided a description of the framework for how each program will be evaluated. The framework should include all the elements below: ͟The evaluation methods are cost-effective for the organization ͟Quantitative and qualitative data is being collected (at Basics tier, data collection must have begun)
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On an exceptional basis, Member States may request UNESCO to provide thé candidates with access to thé platform so they can complète thé form by themselves. Thèse requests must be addressed to esd rize unesco. or by 15 A ril 2021 UNESCO will provide thé nomineewith accessto thé platform via their émail address.
̶The leading indicator of employee engagement is based on the quality of the relationship between employee and supervisor Empower your managers! ̶Help them understand the impact on the organization ̶Share important changes, plan options, tasks, and deadlines ̶Provide key messages and talking points ̶Prepare them to answer employee questions
Dr. Sunita Bharatwal** Dr. Pawan Garga*** Abstract Customer satisfaction is derived from thè functionalities and values, a product or Service can provide. The current study aims to segregate thè dimensions of ordine Service quality and gather insights on its impact on web shopping. The trends of purchases have
Chính Văn.- Còn đức Thế tôn thì tuệ giác cực kỳ trong sạch 8: hiện hành bất nhị 9, đạt đến vô tướng 10, đứng vào chỗ đứng của các đức Thế tôn 11, thể hiện tính bình đẳng của các Ngài, đến chỗ không còn chướng ngại 12, giáo pháp không thể khuynh đảo, tâm thức không bị cản trở, cái được
Le genou de Lucy. Odile Jacob. 1999. Coppens Y. Pré-textes. L’homme préhistorique en morceaux. Eds Odile Jacob. 2011. Costentin J., Delaveau P. Café, thé, chocolat, les bons effets sur le cerveau et pour le corps. Editions Odile Jacob. 2010. Crawford M., Marsh D. The driving force : food in human evolution and the future.
Le genou de Lucy. Odile Jacob. 1999. Coppens Y. Pré-textes. L’homme préhistorique en morceaux. Eds Odile Jacob. 2011. Costentin J., Delaveau P. Café, thé, chocolat, les bons effets sur le cerveau et pour le corps. Editions Odile Jacob. 2010. 3 Crawford M., Marsh D. The driving force : food in human evolution and the future.
