Candidate Handbook - Healthcare Information And Management .
Certified Professional in Healthcare Information & Management SystemsCandidate HandbookEffective June 15, 2020
For questions regarding HIMSS certification programs, contact:Healthcare Information and Management Systems Society33 West Monroe Street, Suite 1700Chicago, IL 60603-5616Phone: 703-722.0580Email: certification@himss.orgWebsite: ight 2020 by Healthcare Information and Management Systems Society. All rights reserved. Any duplication orreproduction of all or any of these materials without the express written permission of HIMSS is prohibited.Controlled DocumentCPHIMS Candidate HandbookApproved by: M GrossPage 1 of 27Effective Date: June 15, 2020
Candidate HandbookTable of ContentsContentsTable of Contents .2CPHIMSCandidateHandbookandApplication .3AboutHIMSS .3HIMSS Vision . 3HIMSS Mission . ificationProgram.4CPHIMSEligibilityRequirements .4CPHIMSExamination .5CPHIMSExaminationPreparation . 11Review the Content Outline and Competency GapAssessment. 11Develop a Learning Plan . 11Complete the CPHIMS Practice Exam . 11The CPHIMS Review Guide, 3rd Edition . 11HIMSS Dictionary of Healthcare InformationTechnology Terms, Acronyms and Organizations, FifthEdition . 12Failing to Report for the CPHIMS Examination . 19Rules for CPHIMS Examination . 20CopyrightedExaminationQuestions . 21Testing Experience . 21FollowingtheCPHIMSExamination. 22ScoreReports. 22How the CPHIMS Passing Score is Set . 22Passing the CPHIMS Examination . 23Failing the CPHIMS Examination . 23Scores Cancelled by HIMSS . 23ScoreConfidentiality. 23AdministrativeMatters . 23Name and Address Change . 23Failing to Renew . 24Appeals . 25Checklist for Becoming Certified . 26Contacting HIMSS Certification. 26Request for Accommodations . 27Documentation of Disability Related Needs . 28CPHIMSExaminationAdministration . 12Computer Administration at Prometric AssessmentCenters. 12Testing Outside of the United States . 13Special Arrangements for Candidates with Disabilities. 13Adhering to Professional Standards of Conduct and Terms ofConfidentiality . . 16Online Application and Scheduling . 16Special Accommodations . 17English as a Second Language . 17Re-Scheduling or Cancelling a CPHIMS Examination . 17On the Day of the CPHIMS Examination . 18Reporting for the CPHIMS Examination. 18On-SiteSecurity. 18IdentityVerification . 18Use of Calculators . 18Inclement Weather or Emergency . 18Controlled DocumentCPHIMS Candidate HandbookApproved by: M GrossPage 2 of 27Effective Date: June 15, 2020
Candidate HandbookCPHIMS Candidate Handbook and ApplicationThis Candidate Handbook provides information about the Certified Professional in Healthcare Information andManagement Systems (CPHIMS) program, including CPHIMS Examination administration policy and process as well asthe CPHIMS Examination Application. Keep this Candidate Handbook until after the examination is completed.Additional copies of this Candidate Handbook may be obtained by downloading a copy online. The most currentversion of the Candidate Handbook is posted here and supersedes any other version.About HIMSSHIMSS is a global advisor and thought leader supporting the transformation of health through information and technology.As a mission driven non-profit, HIMSS offers a unique depth and breadth of expertise in health innovation, public policy,workforce development, research and analytics to advise global leaders, stakeholders and influencers on best practices inhealth information and technology. Through our innovation companies, HIMSS delivers key insights, education andengaging events to healthcare providers, governments and market suppliers, ensuring they have the right information atthe point of decision. Headquartered in Chicago, Illinois, HIMSS serves the global health information and technologycommunities with focused operations across North America, Europe, United Kingdom, the Middle East and Asia Pacific.Our members include more than 72,000 individuals and 630 corporate organizations.HIMSS VisionA world where everyone, everywhere, has access to a health and wellness ecosystem that works - one with the humanat its heart.HIMSS MissionTo reform the global health ecosystem by leveraging the power of information and technology. By creating aninformed and empowered community of providers, innovators and individuals, we will enable an ever-improving stateof health and wellness throughout the world.Statement of NondiscriminationHIMSS does not discriminate among candidates on the basis of age, gender, race, color, religion, national origin,disability or marital status.HIMSS Certification Program ExaminationsHIMSS conducts certification examinations for programs in healthcare information and management systems: CPHIMS (Certified Professional in Healthcare Information and Management Systems) CAHIMS (Certified Associate in Healthcare Information and Management Systems)Each certification examination is designed to test a well-defined body of knowledge representative of professionalpractice in healthcare information and management systems. Successful completion of a certification examinationis an indicator of broad-based knowledge in healthcare information and management systems. Certificationexaminations conducted by HIMSS are independent of each other. Each leads to a certification credential inhealthcare information and management systems.Content of each examination was defined by an international or national role delineation study. The study involvedsurveying practitioners in the field to identify tasks that are performed routinely and considered important tocompetent practice. Each edition of a certification examination is developed through a combined effort of qualifiedControlled DocumentCPHIMS Candidate HandbookApproved by: M GrossPage 3 of 27Effective Date: June 15, 2020
Candidate Handbooksubject-matter experts and testing professionals, who construct the examination in accordance with the ExaminationContent Outline.Testing AgencyHIMSS contracts with Prometric, Inc. to assist in the development, administration, scoring, score reporting andanalysis of the CPHIMS Examination. You can learn more here.CPHIMS Certification ProgramThe CPHIMS certification program promotes the healthcare information and management systems field throughcertification of qualified individuals and the following program elements: Recognizing formally those individuals who meet the eligibility requirements of CPHIMS and pass the examination Requiring certification renewal through continued personal and professional growth in the practice of healthcareinformation and management systems Providing an international standard of requisite knowledge for certification; thereby assisting employers, the publicand members of health professions in assessing healthcare information and management systems professionalsCPHIMS Eligibility RequirementsEligibility requirements beginning 1 January, 2020Candidates who meet eligibility requirements and pass the CPHIMS Examination attain the CPHIMS designation. HIMSSreserves the right, but is not obligated to, accuracy of information supplied by or on behalf of a candidate.Eligibility for the CPHIMS Examination requires fulfilling one (1) of the following requirements: Baccalaureate degree from an accredited college or university plus five (5) years of information and managementsystems hands-on work experience. Information and management systems experience refers to work experience insystems analysis; design; selection, implementation, support, and maintenance; testing and evaluation; privacy andsecurity; information systems; clinical informatics; management engineering. Of those five (5) years of experience, atleast three (3) of those years must be in a healthcare setting. A healthcare setting is defined to include experience with aprovider of health services or products to a healthcare facility (e.g., hospital; healthcare consulting firm; vendor;federal, state, or local government office; academic institution; payer; public health, etc.). Graduate degree or higher from an accredited college or university plus three (3) years of information and managementsystems experience. Information and management systems experience refers to work experience in systems analysis;design; selection, implementation, support, and maintenance; testing and evaluation; privacy and security;information systems; clinical informatics; management engineering. Of those three (3) years of experience, at least two(2) of those years must be in a healthcare setting. A healthcare setting is defined to include experience with a providerof health services or products to a healthcare facility (e.g., hospital; healthcare consulting firm; vendor; federal, state,or local government office; academic institution; payer; public health, etc.). Ten (10) years of information and management systems experience. Information and management systemsexperience refers to work experience in systems analysis; design; selection, implementation, support, andmaintenance; testing and evaluation; privacy and security; information systems; clinical informatics; managementengineering. Of those ten (10) years of experience, at least eight (8) of those years must be in a healthcare setting. Ahealthcare setting is defined to include experience with a provider of health services or products to a healthcare facility(e.g., hospital; healthcare consulting firm; vendor; federal, state, or local government office; academic institution;Controlled DocumentCPHIMS Candidate HandbookApproved by: M GrossPage 4 of 27Effective Date: June 15, 2020
Candidate Handbookpayer; public health, etc.CPHIMS ExaminationThe CPHIMS Examination is structured as follows: Composed of 115 multiple-choice questions. A candidate’s score is based on 100 of these questions. Fifteen (15) are‘trial’ or ‘pretest’ questions that are interspersed throughout the examination. A candidate is allowed two (2) hours in which to complete the CPHIMS Examination. The CPHIMS Examination is based on the three (3) major content areas listed in the Content Outline. CPHIMS Examination questions are categorized by the following cognitive levels:— Recall (RE): ability to recall or recognize specific information— Application (AP): ability to comprehend, relate or apply knowledge to new or changing situations— Analysis (AN): ability to analyze and synthesize information, determine solutions or evaluate the solutionControlled DocumentCPHIMS Candidate HandbookApproved by: M GrossPage 5 of 27Effective Date: June 15, 2020
Candidate Handbook1. GeneralA. Healthcare Environment1. Articulate characteristics and services of different types of healthcareorganizations (e.g., hospitals, clinics, ambulatory centers, community healthorganizations, healthcare payers, regulators, research and academic)2. Articulate characteristics of interrelationships within and across healthcareorganizations (e.g., health information exchange, public, private, continuity of care)3. Differentiate the roles and responsibilities of healthcare information andmanagement systems professionals within the organizational structures in whichthey work4. Describe roles of governmental, regulatory, professional, and accreditationagencies related to healthcare and their impact on clinical outcomes and financialperformanceB. Technology Environment1. Articulate characteristics of applications commonly used in healthcare (e.g.,clinical, administrative, financial, consumer, business intelligence)2. Articulate characteristics of technology infrastructure that support the healthcareenvironment (e.g., network, communications, data integration, privacy andsecurity)2. SystemsA. Analysis1. Define the problem or opportunities2. Conduct a needs analysis3. Define requirements4. Prioritize requirements5. Analyze current business and clinical processes (e.g., process mapping, flowdiagramming, gap analysis)6. Formulate alternate processes and potential solutions7. Evaluate if a proposed solution aligns with the organization’s strategic andoperational plans8. Perform cost-benefit analysis to evaluate impact on issues related to healthcaresystems (e.g., customer satisfaction, patient care quality, economics, access tocare, business process improvement)9. Develop proposals that include recommended approaches and solutions, and plansfor realizing benefits10. Present interpretations and recommendations of data analyses to decision makers11. Manage projects and/or resources, including:a. assessing resource requirements (e.g., space, personnel, environmental,communication, productivity)b. utilizing project management skills and toolsControlled DocumentCPHIMS Candidate HandbookApproved by: M Gross2260281040141220143221540210416Page 6 of 27Effective Date: June 15, 2020TOTALAnalysis(effective March 01, 2013)ApplicationCPHIMS Examination Detailed Content OutlineRecallCognitive Level
Candidate HandbookControlled DocumentCPHIMS Candidate HandbookApproved by: M GrossPage 7 of 27Effective Date: June 15, 2020
Candidate Handbookc. conducting a risk assessmentd. facilitating project status and business value assessmentse. facilitating change managementf. controlling scope, schedule, and budget of projectg. maintaining project materials and documentationh. developing implementation strategies12. Promote and apply:a. problem solving and quality improvement methodologiesb. analytical tools to optimize systems functionc. organizational change management techniques13. Understand the roles and responsibilities of health professionals and theassociated workflow in the environments where they work14. Analyze future trends in healthcare and technology to anticipate how technologyand IT services evolve to meet changing needs15. Perform gap analysis to evaluate where current systems can be enhancedB. Design1. Identify system designs to accommodate business processes2. Develop requests for information and/or requests for proposals3. Ensure compatibility of software, hardware, network components, and medicaldevices4. Ensure compliance with applicable industry, regulatory, and organizationalstandards5. Ensure a process exists to incorporate industry, technology, infrastructure, legaland regulatory environment trends6. Design an information infrastructure that supports current and anticipatedbusiness needs (e.g., business continuity, disaster recovery)7. Evaluate existing and emerging technologies to support organization’s futuregrowth and strategy8. Employ data management practicesC. Selection, Implementation, Support, and Maintenance1. Facilitate solution selection criteria2. Select and review team members3. Conduct solution selection activities (e.g., demonstrations, site visits, referencechecks)4. Employ organizational change management techniques in support of solutionimplementation5. Provide knowledge transfer through user and operational manuals and training6. Execute the implementation of solutions7. Integrate systems to support business requirements8. Manage healthcare information systems (e.g., operate, upgrade)Controlled DocumentCPHIMS Candidate HandbookApproved by: M Gross03360437Page 8 of 27Effective Date: June 15, 2020TOTALAnalysis(effective March 01, 2013)ApplicationCPHIMS Examination Detailed Content OutlineRecallCognitive Level
Candidate Handbook9. Analyze data for problems and trends (e.g., error reports, help desk logs, surveys,performance metrics, network monitoring)10. Prioritize issues to ensure critical functions are repaired, maintained, or enhanced11. Incorporate solution into organizational disaster recovery and business continuityplans12. Develop system and personnel downtime proceduresD. Testing and Evaluation1. Design a formal testing methodology to demonstrate that solutions meetfunctional requirements (e.g., unit test, integrated test, stress test, acceptancetest)2. Implement internal controls to protect resources and ensure availability,confidentiality, and integrity during testing (e.g., security audits, versioning control,change control)3. Validate implementations against contractual terms and design specifications4. Corroborate that expected benefits are achieved (e.g., return on investment,benchmarks, user satisfaction)E. Privacy and Security1. Participate in defining organizational privacy and security requirements, policiesand procedures2. Assess privacy and security risks3. Mitigate privacy and security vulnerabilities4. Ensure user access control according to established policies and procedures5. Ensure confidentiality, integrity, and availability of data6. Define organizational roles (e.g., information security, physical security,compliance)7. Develop data management controls (e.g., data ownership, criticality, securitylevels, protection controls, retention and destruction requirements, accesscontrols)8. Validate disaster recovery and business continuity plans9. Coordinate privacy and security audits10. Validate security features in the evaluation of existing and new systems3. AdministrationA. Leadership1. Participate in organizational strategic planning (e.g. measure performance againstorganizational goals)2. Assess the organizational environment (e.g., corporate culture, values, and drivers)3. Forecast technical and information needs of an organization by linking resourcesto business needsControlled DocumentCPHIMS Candidate HandbookApproved by: M Gross02351326518932310922Page 9 of 27Effective Date: June 15, 2020TOTALAnalysis(effective March 01, 2013)ApplicationCPHIMS Examination Detailed Content OutlineRecallCognitive Level
Candidate Handbook4. Develop an IT strategic plan and departmental objectives that align and supportorganizational strategies and goals5. Evaluate performance (e.g., goal/performance indicators, systems effectiveness)6. Evaluate effectiveness and user satisfaction of systems and services beingprovide
Additional copies of this Candidate Handbook may be obtained by downloading a copy online. The most current version of the Candidate Handbook is posted here and supersedes any other version. About HIMSS HIMSS is a global advisor and thought leader supporting the transformation of health through information and technology.
SHARE A CANDIDATE As a recruiter, you can share a candidate with a hiring manager. From a Job Requisition: 1. Click the Candidates tab. 2. Click a candidate's name link. 3. Click the candidate's Related Actions button, and select Candidate Actions Share Candidate. 4. Click OK. 5. The candidate name and the requisition to which they are .
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