STRATEGY AND BUSINESS OUTLOOK FY21-FY23

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Public Disclosure AuthorizedPublic Disclosure AuthorizedINTERNATIONAL FINANCE CORPORATIONSTRATEGY AND BUSINESS OUTLOOKFY21-FY23:Public Disclosure AuthorizedPublic Disclosure AuthorizedA FOCUS ON EXECUTIONVersion redacted and disclosed in accordance with IFC’s 2012 Access to Information Policy,following discussion with IFC’s Board on April 9, 2020.

Strategy and Business Outlook FY21-FY23:A Focus on ExecutionApril 9, 2020Chief Executive OfficerVice President, Corporate Strategy & ResourcesDirector, Corporate Strategy & PartnershipsDirector, Budget & Business AdministrationDirector, Human ResourcesManager, Corporate Strategy & ResourcesPhilippe H. Le HouérouMonish MahurkarAisha E. WilliamsElizabeth Kibirige NamugenyiDavide BonzanoMilagros Rivas SaizProject Team:Meera NarayanaswamyDaniel M. LeeFedor MiryuginSaikantha L. RaparlaCarolina Vivolo FigueiredoManish AgarwalDiana SeveneyNjari GitongaJoanna Kata-BlackmanDavid CummingUmman Ozlem ChungPaul DanieleINTERNATIONAL FINANCE CORPORATIONContentsii

WORLD BANK GROUP STRATEGIC DIRECTIONS .6I.Strategic Context and Directions.6II. Strategic Alignment of Resources and WBG Indicative Planning Trajectories. 8EXECUTIVE SUMMARY . 10CHAPTER 1. FY18-FY20: A RETROSPECTIVE . 12Context . 12Achievements to Date . 12Program Results . 13Lessons Learned . 14CHAPTER 2. FY21-23: A FOCUS ON EXECUTION . 16External Context. 16Evolving Development Landscape . 17Strategic Directions, FY21-23 . 17I. Comprehensive Program Growth . 17II. Creating Markets and Opportunities . 21III. Strengthening the Business Model. 23CHAPTER 3. FROM STRATEGY TO RESULTS . 25Development Impact . 25Program and Client Delivery . 27CHAPTER 4. STAFFING AND WORKFORCE PLANNING . 32Aligning Human Resources with Strategy through Workforce Planning . 32Aligning Incentives And Practices with IFC 3.0 . 33Promoting a Diverse Workforce. 33ANNEX 1. IFC 3.0 TOOLKIT . 36ANNEX 2. REGIONAL ANNEXES . 37ANNEX 3. IFC SECTOR DEEP DIVES . 50ANNEX 4. IDA17 AND FCS, LIC-IDA17 COUNTRY CLASSIFICATION . 57iii

Boxes, Figures, and TablesBox 1: Continued Leadership in Mobilization. 29Box 2: Harnessing Women’s Economic Potential through the Power of Insurance . 30Figure 1: Increasing IFC’s Footprint . 20Figure 2: IFC’s Trade Finance Program Components . 21Figure 3: Definition of Upstream . 22Figure 4: IFC Long-term Finance Program and Mobilization Trajectory, FY20-23 . 28Figure 5: Advisory Operating Model. 30Table 1: Selected Program Results FY17-19 . 14Table 2: Maximizing Finance for Development, the Cascade, and Creating Markets . 22Table 3: Development Impact Metrics in IFC FY20 Corporate Scorecard . 25Table 4: Program and Client Delivery Metrics in IFC FY20 Corporate Scorecard . 27Table 5: IFC Long-term Finance and Short-term Finance Program Targets, FY20-23 . 27Table 6: IFC Commitments by Focus Theme and Region. 28Table 7: Financial Sustainability Metrics in IFC FY20 Corporate Scorecard . 30iv

SOFRSSASTFVCVPUWBGWFP- Anticipated Impact Measurement and Monitoring framework- Accountability and Decision-Making framework- IFC Asset Management Company- Advisory Services- Blended Finance- Disruptive Technologies and Funds- Creating Markets Advisory Window- Cost of Doing Business- Coronavirus Disease 2019- Country Partnership Framework- Country Private Sector Diagnostic- Development Effectiveness- Development Finance Institution- Development Outcome- Deployable Strategic Capital- East Asia and the Pacific- Europe and Central Asia- Emerging Market and Developing Economy- Enterprise Resource Planning- Environmental and Social- Environment, Social and Corporate Governance- Fragile and Conflict Situations- Fragility, Conflict and Violence- Financial Institutions Group- Funding Mechanism for Technical Assistance and Advisory Services- Global Practice- Global Upstream Unit- Human Capital Project- International Bank for Reconstruction and Development- International Development Association- Independent Evaluation Group- International Finance Corporation- Investment Services- Joint IFC-WB Capital Markets Initiative- Jobs and Economic Transformation- Key Performance Indicator- Latin America and the Caribbean- London Inter-Bank Offered Rate- Low-Income Country- Long-Term Finance- Manufacturing, Agribusiness and Services- Managed Co-Lending Portfolio Program- Multilateral Development Bank- Measurement and Evaluation- Middle East and North Africa- Maximizing Finance for Development- Middle-Income Country- Multilateral Investment Guarantee Agency- Memorandum of Understanding- Micro, Small and Medium Enterprise- Public-Private Partnership- IDA 18 Private Sector Window- Risk-Adjusted Return on Capital- Results Management System- Refugee Sub-Window- Strategy and Business Outlook- Sustainable Development Goal- Small and Medium Enterprise- Secured Overnight Financing Rate- Sub-Saharan Africa- Short-Term Finance- Venture Capital- Vice Presidential Unit- World Bank Group- Workforce Planningv

WORLD BANK GROUP STRATEGIC DIRECTIONSThis section provides an overview of implementation of the World Bank Group’s (WBG) strategicdirections and the alignment of work programs and resources with these directions. It was preparedjointly by the World Bank (WB), International Finance Corporation (IFC) and Multilateral InvestmentGuarantee Agency (MIGA) and forms a common part of each institution’s Strategy and BusinessOutlook papers.I.STRATEGIC CONTEXT AND DIRECTIONS1. The vision for the WBGto deliver on the TwinGoals of eradicatingextreme poverty andpromoting sharedprosperity is underimplementation.The WBG strategic framework is informed by the vision to deliver onthe Twin Goals of eradicating extreme poverty and promoting sharedprosperity, 1 and the commitments under the IBRD/IFC capital package,the IDA19 replenishment, the IFC 3.0 strategy and the next three-yearMIGA strategy, as well as support critical themes including creatingbroad-based growth and raising median incomes via broadening accessto critical infrastructure such as electricity and clean water, wideningthe reach of digital financial services, enhancing good governance andthe rule of law, promoting growth and development of the privatesector, and promoting debt and investment transparency andsustainability, among others.Complementing the 2018 transformative capital package for IBRD andIFC, shareholders showed strong support for IDA19 which resulted ina historically high replenishment of US 82 billion in December 2019.The WBG is dedicated to fulfilling related policy commitments and tostrengthening the business model. Ten years away from the target fordelivery of the ambitious 2030 goals and in the context of a challengingexternal environment characterized by the COVID-19 outbreak and itsunfolding impact on development objectives, financial markets and theglobal economy, the WBG needs to move quickly to implement itsagenda. The implementation of the WBG strategic priorities andcommitments is therefore the focus of the FY21-23 planning andbudgeting cycle. The emphasis is on supporting country programs toachieve good outcomes and strengthening expertise and developmentimpact on global issues, while using resources efficiently andeffectively.2. The WBG has madestrong strides inimplementing the visionof the Twin Goals,IDA18 and the capitalpackage policycommitments, and theIFC 3.0 strategy.IDA18 implementation to date has been strong and transformationaland IDA19 will build on these accomplishments. Implementation of theIBRD and IFC capital package policy commitments is on track,providing a solid foundation for reaching the capital package targetsover FY19-30. Continuing to fundamentally reshape core elements ofits business model, IFC is complementing its traditional approach tofinancing projects with a new focus on upstream project developmentand increasing the pipeline of bankable transactions across clientcountries. MIGA remains in a strong financial position and hasdeveloped a new three-year strategy.1As set out in the Forward Look endorsed by the Development Committee at the 2016 Annual Meetings; Forward Look – AVision for the World Bank Group in 2030 – Main Messages, DC2016-0009, Sept. 20, 2016.6

Management has provided updates to the Board on the implementationstatus of commitments under the Forward Look, the IBRD and IFCcapital package and IDA18 implementation. More recently, the WBGhas developed the following: elaborated workforce plans to increase staff field presence anddelegation of authority, complemented with changes in themobility benefits package and adjustments to the career mobilityframework to strengthen the link between business needs and staffinterests and skills, as well as enhancements to the support systemsfor staff in field locations. In parallel, IFC also completed astaffing exercise in FY19 to rebalance its grade structure. This hasfreed up resources for IFC to bring on board needed skills sets,including upstream project development. launched a new strategy to support both low and middle-incomecountries that are dealing with diverse challenges in addressing thedrivers and impacts of fragility, conflict and violence and tostrengthen their resilience, especially for the most vulnerable andmarginalized populations. maintained momentum on the Cascade approach, a vitalorganizational tool to support alignment and sequencing publicand private sector actions. WBG sector groups in Agribusiness,Housing, Transport, Power, among others, have worked todevelop joint approaches to promoting sustainable private sectorsolutions. strengthened the WB operating model through the realignment ofits Practice Group management responsibilities to simplify matrixinteractions, and the creation of Two Vice Presidencies for theAfrica Region to enhance management attention for a growingwork program. IFC has also implemented improvements to itsoperational model, with key leadership changes andorganizational re-alignments, and on-going efforts to introducedifferentiated processing to streamline the project cycle for lowrisk/complexity projects. implemented efficiencies and economies of scale, reflecting astrong start towards fulfilling the IBRD/IFC capital packagebudget commitments. The efficiency monitoring framework forIBRD and IFC was introduced to the Board in January 2020. the WBG has rapidly created a dedicated COVID-19 Fast Trackfacility to help developing countries address emergency responseto, and impact of the coronavirus outbreak. The facility will be aglobally coordinated, country-based response to support healthsystems and emergency response capacity in developingcountries, focused largely on health system response,complemented by support for economic and social disruption.3. The WBG Scorecardsare tools for monitoringthe Group’s results,performance, andimplementation ofThe WBG and individual WB, IFC and MIGA Scorecards provide asnapshot of results and performance in institutional priority areas. Theyrepresent the apex annual reporting tools on results and performance ofthe WBG institutions and are tightly linked to our global and corporatepriorities. In FY19, the WB, IFC and WBG Corporate Scorecards7

corporate priorities aswell as capital packagecommitments.II.indicators were revised, and new Scorecard indicators were introducedto reflect commitments from the IBRD/IFC capital package andalignment with the emerging IDA19 Results Management System(RMS).STRATEGIC ALIGNMENT OF RESOURCES AND WBG INDICATIVE PLANNINGTRAJECTORIES4. Through the “W”process, the WBGinstitutions coordinatetheir strategic planning,performance monitoringand budgetingprocesses.Alignment with the WBG strategic priorities continues to guide WBGclient engagement and its planning and resource allocation process. Theannual “W” strategy and planning process serves to align resourceallocation with WBG goals and strategy. During this year’sdiscussions, Management identified strategic priorities for FY21-23 tosupport the delivery of the commitments of the IBRD and IFC capitalpackages, IDA19 and MIGA’s new three-year strategy. These prioritiesinform the three institutions’ resource allocation and budgettrajectories.5. Across the World Bank,IFC and MIGA,common themes andshifts have emerged inthe strategic planningprocess.Despite serving our clients in different ways, the three institutionsfollow common themes and are facing similar internal and externalshifts. These common threads are (i) a substantial program growth inpriority areas as envisaged in the capital package and IDA19, especiallyin poorer and smaller countries and those affected by fragility, conflictand violence; (ii) a strengthened operating model to simplify matrixinteractions, lines of accountability and decision making; (iii) changesin workforce planning, with increased field presence, especially inpriority regions, and a shift in grade mix; (iv) a more strategic use ofanalytical and advisory work at the global, regional and country level;(v) externally driven cost pressures (e.g., transition from LIBOR, ERPsystem replacement); and (vi) a continued focus on efficiency.6. The WBG institutionsare actively pursuingsynergies andcomplementarities.The World Bank, IFC and MIGA are working closely together inseveral areas where synergies and complementarities are being activelypursued, leveraging each other’s strengths. In operations, theinstitutions are complementing and integrating their work in creatingmarkets, and overcoming obstacles that block private sector solutions,jointly managing their work program in six locations, and bettercoordinating analytical and advisory work, especially for upstreamwork. They are also coordinating human resource policy changes;maximizing use of available space to accommodate global footprintchanges; leveraging economies of scope for services provided by theBank’s IG&A units to the other institutions through a recently agreedshared services framework; integrating work for the transition fromLIBOR and ERP system replacement; and jointly working on theefficiency agenda. The recent realignment at the World Bank, IFC’sincreased focus on working upstream and country-driven budgeting,and MIGA’s deepening partnership with the Bank and IFC arecomplementary and will promote stronger joint program delivery.8

7. The Strategy andBusiness Outlook papersset out the WB, IFC andMIGA BusinessOutlook, planned workprograms and budgettrajectories for FY21-23.The WBG institutions’ Strategy and Business Outlook (SBO) papersoutline the strategic priorities, business outlook, and planned workprograms and provide high-level budget trajectories required to achievethe respective strategic priorities. IFC’s SBO paper marks the start of anew three-year strategy reporting cycle from FY21 to FY23 andprovides a retrospective of the first three years of IFC 3.0implementation and a forward look on the next three years. The MIGASBO presents a new three-year strategy for the institution. In addition,the papers discuss pressure points arising from increasing costs ofdoing business and the organizational, efficiency and financialsustainability measures being pursued to ensure that the institutionshave sufficient resources to successfully implement WBG-wide andinstitutional priorities.9

EXECUTIVE SUMMARYThis SBO has been prepared in the midst of the COVID-19 pandemic. In addition to the heavy human tolland its aftermath, the COVID-19 crisis poses substantial challenges for the global economy and financialmarkets with severe impacts on an already fragile global economic outlook. There is considerableuncertainty about the extent of its impact on the global economy and on IFC client countries and privatesector partners. Some effects are already materializing in the form of supply chain disruptions andtightened liquidity due to lower production orders. IFC is committed to playing a strong role in the globalresponse to the COVID-19 crisis, beginning with the recent IFC Fast Track COVID-19 Facility 2 whichaims to rapidly deploy financing to help sustain jobs and continued economic activity in member countries.Prolonged market turmoil will undoubtedly impact both IFC’s operations and financial performance. Allprogram targets and resourcing projections presented in this SBO reflect a pre-COVID-19 scenario.1.The FY21-23 SBO marks around three years of implementing IFC’s ambitious long-term strategy,IFC 3.0: Creating Markets and Mobilizing Private Capital. IFC 3.0 is re-orienting IFC to a more deliberateand systematic approach to market development, particularly in IDA countries and Fragile and Conflictaffected Situations (FCS), and to more proactively marshal new sources of institutional capital to supportprivate sector solutions in pursuit of the Twin Goals. The SBO also launches the beginning of a new threeyear cycle, FY21-23, on IFC’s growth path toward its 2030 Capital Package 3 commitments. The CapitalPackage calls for IFC to reach 48 billion in total long-term finance (LTF) commitments by 2030, with 40percent of annual own-account commitments in IDA 4 and FCS countries. Meeting these targets requires aquadrupling of annual program delivery in IDA and FCS countries and a doubling of annual commitmentsin non-IDA countries along with a sharpened focus on development impact and additionality.2.IFC has made key enhancements early – strengthening operations with more diagnostics, strategicfocus, and better risk management; renewing the emphasis on development impact with the introduction ofthe Anticipated Impact Measurement and Monitoring (AIMM) framework; conceptualizing the Upstreambusiness as a vital tool of project and market creation; revamping IFC’s approach to equity investing; realigning the organizational structure and processes for more efficient delivery; introducing IFC CountryStrategies, and revising the monitoring and reporting of results as well as strengthening collaboration withthe World Bank to deliver on the Cascade approach. IFC also implemented a substantial workforce planningexercise with voluntary and involuntary separation components. As the last building block of internalreforms, IFC is now putting in place country-driven budget allocation, which would give real “teeth” to theIFC Country Strategies.3.Although many of the fundamental improvements that have been implemented will manifest inresults over time, positive effects can already be discerned. Between FY17 and FY19, IFC averaged 10.8billion in own-account LTF. Core mobilization grew from 7.5 billion to 10.2 billion, reaffirming IFC’sleadership and mobilizing strength. IFC demonstrated sustained results in Climate, averaging 29 percent ofown-account LTF over FY17-19 as well as in IDA countries, which averaged 23 percent of own-accountLTF. In FY19, 35 percent of projects were in IDA countries.4.Externally, development finance is changing fundamentally, with the growing focus on the privatesector, the concentration of persistent poverty in a small number of countries, and the emphasis shiftingfrom insufficient finance to a lack of bankable projects. These trends underline the need for a greateremphasis on the development of markets and project pipelines, that is, working “upstream.”5.With IFC’s long-term direction set firmly in place, IFC’s paramount focus over the FY21-23 periodwill be on execution, with a significant ramp-up in program growth while continuing to pursue efficiency.2IFC/R2020-0052Capital Package refers to the wide-ranging set of development goals and policy and internal reform measures agreed with theBoard and endorsed by the World Bank Group’s Development Committee with a 5.5 billion capital increase for IFC, as part of ahistoric 13 billion paid-in capital increase package for the World Bank and IFC on April 21, 2018.4 For purposes of the Capital Package, IDA countries are those eligible for IDA financing as of July 1, 2016, including Blend andGap countries (IDA17); the FCS list may vary over time as agreed in the WBG Capital Package proposal, delivered to the DC onApril 21, 2018 (DC2018-0002).310

Key priorities for IFC include (i) comprehensive program growth, (ii) creating markets and opportunitiesand, (iii) strengthening the business model.6.In view of the critical need to address the shortage of bankable transactions, IFC has put Upstreamengagement at the center of IFC 3.0. IFC’s Upstream agenda will be a significant enabler of programdelivery in the coming years in both low-income countries as well as non-IDA/FCS countries, whereinnovation is key to addressing persistent development gaps. By building a pipeline of investment projectsthat would accelerate recovery, Upstream work will be key to IFC’s countercyclical role in the wake of theCOVID-19 crisis. The Fragility, Conflict and Violence (FCV) Strategy highlights that the World Bank,IFC, MIGA, and their partners have an important role to play in supporting the private sector and creatingthe jobs, goods, and services that can pave the way for poverty reduction, shared prosperity, peace, andstability. In view of the centrality of trade to economic development and job creation, in addition to itsdeployability in rapid crisis response, IFC will continue to strengthen its trade finance platform. In addition,IFC will focus strongly on enhancing its risk management capabilities and adjusting its business mix tobalance high-impact projects in riskier markets with less risky investments through the Portfolio Approach.Climate, Fragility, and Gender continue to remain key cross-cutting global priorities as embedded in theCapital Package, as do the regions less served by private investment and with the highest incidence ofpoverty – South Asia, Sub-Saharan Africa, and Middle East and North Africa.7.To back IFC’s ambitious plans with appropriate resources, IFC’s administrative budget will bedeployed toward additional resources to support IFC’s program in FY21-23 while also enabling IFC toinvest in the skills needed in the latter years of the 2030 trajectory. The budget projections are based on theCost of Doing Business methodology incorporating the cost of staffing and global footprint augmented withthe cost of increased Upstream engagement and offset by efficiencies and economies of scale. IFC willcontinue to prudently manage its expenses to remain within its authorized budget. The Efficiency agenda'sprimary focus is on increases in productivity, workforce structure/grade mix changes, and effectiveness ofoperational delivery. Having realized efficiencies in FY19, IFC expects to realize additional cumulativesavings mainly arising from workforce structure/grade mix changes, productivity gains and other costefficiency measures during FY21-23. IFC’s capital budget (IT and Real estate) is expected to stabilize overFY21-23, keeping projected depreciation costs within manageable levels. 58.To align, deploy, and motivate IFC’s most valuable resource – IFC’s staff – IFC is focusing onstrengthening regional and country capacity, ramping up specialist expertise, expanding the cadre workingon FCS countries, and creating targeted incentives for staff working on Upstream. IFC will continue itsefforts to promote a diverse workforce.9.Implementing IFC 3.0 over the last three years has yielded rich lessons of experience that willinform IFC’s future course. It is clear that ramping up operations in challenging markets requires sustainedand persistent effort. Accelerating collaboration with the World Bank on the Cascade approach is key toachieving envisioned country outcomes. A focused approach to long-term pipeline development is critical.10.IFC started 2020 on a firm financial footing. However, market turmoil and economic fallout fromthe COVID-19 pandemic are likely to result in increased unrealized losses for the equity and debt securitiesportfolios and a deterioration of the loan portfolio that could negatively impact IFC’s net income and capitaladequacy positions over the next 3 to 24 months. Additional capital, as agreed with shareholders, is criticalto IFC’s ability to meet its long-term 2030 commitments, including the ability to sustainably grow programdelivery in priority markets.5Further details will be communicated in the FY21 Budget Paper.11

CHAPTER 1. FY18-FY20: A RETROSPECTIVECONTEXTThis SBO launches the second three-year period in IFC’s strategy cycle, FY21-23, followingthe introduction of IFC 3.0: Creating Markets and Mobilizing Private Capital 6 in FY17. IFC providesthe Board with an SBO every three years, outlining its strategic direction, and SBO Updates in theintervening years, which report on implementation status and detail forward-looking rolling programtargets. In keeping with this practice, IFC will provide updates on this SBO in FY21 and FY22.In December 2016, the Board endorsed IFC 3.0 – IFC’s ambitious long-term strategy todevelop new and stronger markets for private sector-led development. In addition to IFC’s traditionalrole in financing private sector projects with local and international sponsors – IFC 1.0 and 2.0 7 – IFC3.0 adds a sharpened focus on upstream project development and market creation in areas wherebankable transactions are not readily available. IFC 3.0 also positions IFC to work more effectivelywith the World Bank and MIGA to implement the Cascade approach to Maximizing Finance forDevelopment (MfD) – prioritizing private sector solutions where they can achieve development goalswhile preserving scarce public resources for where they are most needed.On April 21, 2018, the World Bank Group’s Development Committee approved a 5.5 billioncapital increase for IFC, as part of a historic 13 billion paid-in capital increase package for the WorldBank and IFC, with a wide-ranging set of development goals, policy commitments, and

ii . Strategy and Business Outlook FY21- FY23: A Focus on Execution . April 9, 2020 . Chief Executive Officer Philippe H. Le Houérou Vice President, Corporate Strategy & Resources Monish Mahurkar Director, Corporate Strategy & Partnerships Aisha E. Williams Director, Budget & Business Administration

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