SAP Crystal Reports 2008 SP4 For Windows -

Crystal Reports 2008 withService Pack 4 for Windows –Supported PlatformsApplies to:Crystal Reports 2008 with Service Pack 4 for Windows.SummaryThis document contains information specific to platforms and configurations for the Crystal Reports 2008SP4 release. For the latest information on updates to this document, please visit Business Objects Articles.NOTE: Anything that is highlighted using red font indicates that it is an update, addition or correction made after theoriginal release of this document.SAP COMMUNITY NETWORK 2011 SAP AGSDN - sdn.sap.com BPX - bpx.sap.com BOC - boc.sap.com1

Crystal Reports 2008 with Service Pack 4 for Windows – Supported PlatformsTable of ContentsProducts . 4Languages . 4Supported Operating Systems. 5Hardware Support . 5Crystal Reports and Microsoft Critical Patches . 6Minimum Screen Resolution . 6Minimum Hardware Requirements . 6Supported Application Servers . 6Applies To . 6Details . 6Supported Operating Systems for Application Servers . 7Application Server Incremental Release Support Policy . 7JDK Version Support Policy . 7Specific Patches Required for Oracle Application Server . 7Supported HTTP Servers . 7Supported Browsers . 8Applies To . 8Details . 8Data Source Middleware Support . 8ODBC DSN Support . 9Database Support (OLAP) . 10OLAP Connectivity . 10Database Support (RDBMS) . 11Database Support (Technology) . 15Support for SAP Application Servers . 17Other Tools . 18Microsoft Office . 18Adobe Reader . 18SAP COMMUNITY NETWORK 2011 SAP AGSDN - sdn.sap.com BPX - bpx.sap.com BOC - boc.sap.com2

Crystal Reports 2008 with Service Pack 4 for Windows – Supported PlatformsAdobe Flash Player . 18Citrix Support . 18Microsoft .NET Framework . 18Development Platforms . 19Copyright. 20SAP COMMUNITY NETWORK 2011 SAP AGSDN - sdn.sap.com BPX - bpx.sap.com BOC - boc.sap.com3

Crystal Reports 2008 with Service Pack 4 for Windows – Supported PlatformsProducts Crystal Reports 2008 with Service Pack 4 DesignerLanguages Chinese Simplified Chinese Traditional Czech Danish Dutch English Finnish French German Hungarian Italian Japanese Korean Norwegian Polish Portuguese (Brazil) Slovak Slovene Spanish Swedish Russian ThaiSAP COMMUNITY NETWORK 2011 SAP AGSDN - sdn.sap.com BPX - bpx.sap.com BOC - boc.sap.com4

Crystal Reports 2008 with Service Pack 4 for Windows – Supported PlatformsSupported Operating SystemsOperating SystemWindows 7 SP1 (All 32-bit and 64-bitEditions)Windows 7 (All 32-bit and 64-bit Editions)Windows Vista (All 32-bit and 64-bitEditions)Windows Vista SP2 (All 32 bit and 64-bitEditions)Windows XP SP2 ProfessionalWindows XP SP3 ProfessionalWindows Server 2003 R2 SP2 DatacenterEditionWindows Server 2003 R2 SP2 EnterpriseEditionWindows Server 2003 R2 SP2 StandardEditionWindows Server 2003 R2 SP2 Web EditionWindows Server 2003 (x64 Edition) SP2Windows Server 2008 Datacenter EditionWindows Server 2008 Enterprise EditionWindows Server 2008 Standard EditionWindows Server 2008 Web EditionWindows Server 2008 SP2Windows Server 2008 R2Hardware Support Crystal Reports is supported running on 32-bit versions of Windows running on x86 and x64 CPUsmade by AMD and Intel. Crystal Reports is supported running on 64-bit versions of Windows running on x64 CPUs made byAMD and Intel.SAP COMMUNITY NETWORK 2011 SAP AGSDN - sdn.sap.com BPX - bpx.sap.com BOC - boc.sap.com5

Crystal Reports 2008 with Service Pack 4 for Windows – Supported PlatformsCrystal Reports and Microsoft Critical PatchesBusiness Objects supports and recommends install of all Microsoft critical patches for the operating systemslisted above. It is recommended to refer to the Business Objects policy on Microsoft patch support, whichcan be found on our support area site.Minimum Screen Resolution Screen resolution of [1024] x [768] is recommended.Minimum Hardware Requirements Intel Pentium III or equivalent processor 256 MB RAM, 512 MB recommended 700 MB available hard drive space CD-ROM drive (for CD install only)Supported Application ServersApplies ToAll components within Crystal Reports that run within an application server, including: .NET HTML Viewers Java HTML Viewers Web-tier server support for ActiveX viewer and Java applet viewer Redistributable applications that embed the reporting engineDetailsApplication ServerJDKMicrosoft IIS 7.0N/AMicrosoft IIS 6.0N/AJBoss 4.2.3JDK 1.5.0 xxOracle Application Server 10gR3 (10.1.3)JDK 1.5.0 xxSAP NetWeaver 7.0JDK 1.4.2 xxSAP NetWeaver 7.1JDK 1.5.0 xxSAP NetWeaver 7.3JDK 1.6.0 xxTomcat 5.5JDK 1.5.0 xxSAP COMMUNITY NETWORK 2011 SAP AGSDN - sdn.sap.com BPX - bpx.sap.com BOC - boc.sap.com6

Crystal Reports 2008 with Service Pack 4 for Windows – Supported PlatformsTomcat 6.0.18JDK 1.5.0 xxTomcat 6.0.18JDK 1.6.0 xxWebLogic 9.2 MP2JDK 1.5.0 xxJRockit 5.0 WebLogic 10JDK 1.5.0 xxJRockit 5.0 WebLogic 10.3JDK 1.6.0 xxJRockit 6.0 WebLogic 10.3.3JDK 1.6.0 xxJRockit 6.0 WebSphere Application Server 6.1.0.7JDK 1.5.0 xxWebSphere Application Server 7JDK 1.6.0 xxWebSphere Application Server Community Edition 2.0JDK 1.5.0 xxSupported Operating Systems for Application ServersWeb application servers are supported only when installed on server operating systems. See the SupportedOperating Systems section of this document. Windows XP and Windows Vista are not considered serveroperating systems.Application Server Incremental Release Support PolicySpecified application servers versions have been successfully tested by Business Objects. Incrementalreleases of the specified versions defined by the last number in the application server name will besupported as they are made available, but may not have been tested by Business Objects. Exceptions insupport will be documented.JDK Version Support PolicyJDK major versions are specified to ensure the use of correct version when there are multiple choicesprovided by the vendor. Business Objects tests and supports any xx release installed with a givenapplication server.Specific Patches Required for Oracle Application ServerSee release notes for exact patch level support.Supported HTTP ServersAny supported by Application Server vendor.SAP COMMUNITY NETWORK 2011 SAP AGSDN - sdn.sap.com BPX - bpx.sap.com BOC - boc.sap.com7

Crystal Reports 2008 with Service Pack 4 for Windows – Supported PlatformsSupported BrowsersApplies ToAll HTML viewers and the ActiveX Viewer (in IE only).DetailsBrowser OSBrowserJVMIE 6.0 SP3Sun 1.5.0 xxMicrosoft WindowsSun 1.6.0 02 IE 7.0Sun 1.5.0 xxSun 1.6.0 02 IE 8.0Sun 1.5.0 xxSun 1.6.0 xxFirefox 3.5Sun 1.5.0 xxSun 1.6.0 02 Firefox 3.6Sun 1.5.0 xxSun 1.6.0 02 Safari 3.1Apple Mac OS XApple 1.5.0 xxApple 1.6.0 xxSafari 4.0.3 Apple 1.5.0 xxApple 1.6.0 xxSafari 5Apple 1.6.0 xxFirefox 3.5Apple 1.5.0 xxApple 1.6.0 xxFirefox 3.6Apple 1.5.0 xxApple 1.6.0 xxData Source Middleware SupportBusinessObjects Enterprise Suite products that are compiled as 32-bit native binary are designed to use 32bit data source middleware connectivity. Unless otherwise specified in the PAR, 64-bit middlewareconnectivity is not supported. Conversely, native 64-bit offerings of BusinessObjects Enterprise Suiteproducts are designed to exclusively use 64-bit data source middleware connectivity.Interoperability combinations between 32-bit / 64-bit releases of database client / server will be supported, solong as vendor compatibility between client middleware and server is guaranteed.SAP COMMUNITY NETWORK 2011 SAP AGSDN - sdn.sap.com BPX - bpx.sap.com BOC - boc.sap.com8

Cr MySQL AB ODBC 5.1MySQL AB 5.1MySQL AB JDBC 5.1NCR Teradata ODBC 3.06 (TTU 8.2)NCR Teradata V2R6.2NCR Teradata JDBC 3.04 (TTU 8.2)Teradata ODBC TTU 12.00.00.10Teradata 12.0Teradata JDBC TTU 12.00.00.10Teradata ODBC TTU 13Teradata 13.0Teradata JDBC TTU 13Teradata ODBC (TTC 13.1)Teradata 13.1Teradata JDBC (TTC 13.1)Netezza ODBC 4.01Netezza NPS Server 4.0Netezza JDBC AccessNetezza ODBC 4.5Netezza NPS Server 4.5Netezza JDBC 4.5Netezza NPS Server 5.0Netezza ODBC 5.0Netezza JDBC 5.0Oracle 10g R1 (10.1)SAP COMMUNITY NETWORK 2011 SAP AGOracle Native Client 10.1SDN - sdn.sap.com BPX - bpx.sap.com BOC - boc.sap.com13

Crystal Reports 2008 with Service Pack 4 for Windows – Supported PlatformsJDBC Oracle 10.1ODBC Oracle 10.1OLEDB Oracle 10.1DataDirect ODBC 5.31Oracle Native Client 10.2JDBC Oracle 10.2Oracle 10g R2(10.2)ODBC Oracle 10.2OLEDB Oracle 10.2DataDirect ODBC 5.31JDBC Oracle 11G R1ODBC Oracle 11G R1Oracle 11g R1 (11.1)2OLEDB Oracle 11G R1Oracle Native Client 11G R1JDBC Oracle 11G R2ODBC Oracle 11G R2Oracle 11g R2 (11.2)2OLEDB Oracle 11G R2Oracle Native Client 11G R2OpenEdge 10.0B ODBCProgress OpenEdge 10.0BOpenEdge 10.0B JDBCPostgreSQL 8.2 ODBCPostgreSQL 8.2PostgreSQL 8.2 JDBCSybase ASE 15Sybase Open Client 15Sybase ASE 15.5Sybase Open Client 15.5Sybase IQ 15.1/15.2/15.3Sybase ODBC 9 for Adaptive Server IQ15SAP COMMUNITY NETWORK 2011 SAP AGSDN - sdn.sap.com BPX - bpx.sap.com BOC - boc.sap.com14

Crystal Reports 2008 with Service Pack 4 for Windows – Supported PlatformsSybase SQL Anywhere 12.0SQL Anywhere ODBC Driver 12(1) DataDirect drivers for Crystal Reports are available from Business Objects. See the Crystal Reports StartPage for download details.(2) Oracle Real Application Cluster (RAC) is supported(3) Data connectivity is assumed to be single-threaded. Customers are recommended not to use thesedrivers in concurrent on-demand scenarios since reports will be handled serially.(4) IBM DB2 v9.1 requires a minimum of Windows 2003 SP1 to be the Operating System for Windowsdeployments.(5) Compatible support with respect to IBM DB2/UDB for LUW 9.5(6) Generic ODBC, OLEDB and JDBC: Limitation: Database server, Client and ODBC/JDBC/OLEDB driver used must support multiple threads. Generic JDBC: 3rd Party JDBC Type 4-compliant drivers may potentially have issues as not allcombinations have been tested, but are supported for *relational database access* as a general rule.Generic ODBC: 3rd Party ODBC Level 2-compliant Drivers may potentially have issues as not allcombinations have been tested yet, but are supported as a general rule.Database Support (Technology)Provider NameData ConnectorACT 6ACT 6Microsoft .NET Framework 1.0ADO .NETMicrosoft .NET Framework 1.1Microsoft .NET Framework 2.0Borland Database Engine 5.1BDE 5.1COMN/AMicrosoft Exchange 5.5Crystal Reports Outlook/Exchange driverMicrosoft Exchange 2000Crystal Reports Outlook/Exchange driverSAP COMMUNITY NETWORK 2011 SAP AGSDN - sdn.sap.com BPX - bpx.sap.com BOC - boc.sap.com15

Crystal Reports 2008 with Service Pack 4 for Windows – Supported PlatformsMicrosoft Exchange 2003Crystal Reports Outlook/Exchange driverDAO 3.6Microsoft Excel 2000ODBCOLEDBDAO 3.6Microsoft Excel 2003ODBCOLEDBODBCMicrosoft Excel 20071OLEDBODBC1Microsoft Excel 2010OLEDBField DefinitionsN/AFile SystemN/AJava BeanJDK 1.5Lotus Notes 6ODBC Lotus Notes 6Lotus Notes 7ODBC Lotus Notes 7Microsoft IIS LogN/ACrystal Reports Outlook/Exchange driverMicrosoft Outlook 2000Crystal Reports Outlook driverCrystal Reports Outlook/Exchange driverMicrosoft Outlook 2003Crystal Reports Outlook driverCrystal Reports Outlook/Exchange driverMicrosoft Outlook 2007Crystal Reports Outlook driverNT Event LogN/AODBC Pervasive 2000Pervasive SQL 2000Pervasive SQL Client 2000Pervasive SQL 8SAP COMMUNITY NETWORK 2011 SAP AGODBC Pervasive 8SDN - sdn.sap.com BPX - bpx.sap.com BOC - boc.sap.com16