EView/400i Management Pack For Systems Center Operations .
EView/400i Management Pack forSystems Center Operations Manager (SCOM)Concepts GuideVersion 7.1May 20171
Legal NoticesWarrantyEView Technology makes no warranty of any kind with regard to this manual, including, but not limitedto, the implied warranties of merchantability and fitness for a particular purpose. EView Technologyshall not be held liable for errors contained herein or direct, indirect, special, incidental or consequentialdamages in connection with the furnishing, performance, or use of this material.Restricted Rights LegendAll rights are reserved. No part of this document may be copied, reproduced, or translated to anotherlanguage without the prior written consent of EView Technology Incorporated. The informationcontained in this material is subject to change without notice.EView Technology, Inc.4909 Green Rd., #133Raleigh, North Carolina 27616United States of AmericaRights for non-DOD U.S. Government Departments and Agencies are as set forth in FAR 52.22719(c)(1,2).Copyright NoticesCopyright 2017 EView Technology, Inc.No part of this document may be copied, reproduced, or translated into another language without theprior written consent of EView Technology, Inc. The information contained in this material is subject tochange without notice.Trademark NoticesEView/400i is a registered trademark of EView Technology, Inc.OS/400, AS/400, and iSeries are trademarks of International Business Machines Corporation.Microsoft , Windows 2008 R2 , Windows 2012@ and Windows 2016 are U.S. registered trademarks ofMicrosoft Corporation.All other product names are the property of their respective trademark or service mark holders and arehereby acknowledged.2
ContentsTable of ContentsContents . 3Documentation. 5EView/400i Printed Manuals . 5EView/400i Online Information . 6About EView/400i . 7What is EView/400i? . 7What EView/400i Does . 7Benefits of EView/400i . 7About EView/400i Architecture and Data Flow . 8Data Flow . 9Installation Requirements . 9Hardware Requirements . 9Software Requirements . 10About the EView/400i Agent . 11What the EView/400i Agent Does . 11Processing iSeries Messages . 11Components of the EView/400i Agent . 11About the EView/400i Subsystem . 12About EView/400i Jobs . 12About the EView/400i software components . 14About EView/400i software components . 143
Node Processes. 15Additional Server Components. 15About the Web Configuration Pages . 15EView/400i Integration with SCOM . 17EView/400i in the Monitoring Pane . 18EView/400i in the Authoring Pane . 204
1DocumentationEView/400i Management for Systems Center Operations Manager (EView/400i) provides a setof manuals that help you use the product and understand the concepts underlying the product.This section describes what information is available and where you can find it.In addition to EView/400i documentation, related Microsoft Systems CenterOperations Manager products provide a comprehensive set of manuals thathelp you use and understand the products’ underlying concepts.EView/400i Printed ManualsThis section provides an overview of the printed manuals and their contents. EView/400i Management for Systems Center Concepts GuideExplains EView/400i features, functions, architecture, and data flow. DescribesEView/400i agent and server components, process management and SCOMintegration. EView/400i Management for Systems Center Installation GuideExplains how to install and de-install the EView/400i Management Pack andassociated files. Also includes how to transfer installation files from the SystemsCenter server or proxy server to the iSeries agent. EView/400i Management for Systems Center Administrator's ReferenceExplains how to customize and use EView/400i. Also includes troubleshootingprocedures and explanations of EView/400i system messages. EView/400i Management for Systems Center Management Pack Administrator’sGuideExplains how to import EView Management Packs, configure AS/400components, configure discovery overrides, and understand rules and tasks. Alsoincludes troubleshooting procedures.5
EView/400i Online InformationThe following information is available online: EView/400i Management for Systems Center Concepts Guide EView/400i Management for Systems Center Installation Guide EView/400i Management for Systems Center Administrator's Reference Eview/400i Management for System Center MP Administrator’s Guide EView/400i Management for Systems Center Software Release Notes6
2About EView/400iThis chapter describes EView/400i Management Pack for Systems Center OperationsManager (EView/400i). It also provides a brief overview of its benefits, architecture, dataflow, and installation requirements.What is EView/400i?EView/400i Management integrates the iSeries (AS/400) system platform into Microsoft’sSystems Center Operations Manager (SCOM). With the addition of EView/400i, SCOMprovides you with end-to-end management of your IT environment, from PCs to iSeriescomputers.What EView/400i DoesThe EView/400i Management Pack monitors the iSeries system environment via a proxyserver to capture system performance statistics, system messages, and applicationmessages which correlate to important events and critical situations. This information isthen sent to the SCOM Management Server for processing and action by theManagement Pack rules and monitors.Benefits of EView/400iEView/400i provides you with the following benefits: Health monitoring for iSeries SystemsMonitors the status and health of the iSeries systems and standard applications.Alerts coming from the iSeries are routed to the Active Alerts list on the SCOMuser’s console. Performance monitoringMonitor iSeries ASPs, CPU usage, individual disk busy and I/Os, percentage ofpermanent address, percentage of temporary address and number of active jobsin the system.7
Threshold and status monitoringoTCP connection status between proxy server and the iSeriesoASP #1, ASP #2 and ASP #33 or iASPoJob status, job counts, job lock, Message Wait, Mutex wait, message queue can be monitored to capture specific and/or general messages.The administrator can choose between two methods of collecting messages from a queue,either by adding a lock to the queue (*BREAK mode) or by periodically polling the queue(allowing other applications to hold the lock on the queue, if needed).The EView/400i agent packages the collected messages into a defined data structure,then forwards them to the SCOM server for processing.Components of the EView/400i AgentThe iSeries component of EView/400i is made up of multiple jobs which all run in anEView-defined subsystem.11
About the EView/400i SubsystemThe EView/400i subsystem is started using a Control Language (CL) command. Once thesubsystem’s jobs are active, the agent filters and routes messages from the iSeriesmessage queues, collects statistics, processes commands, and executes API calls from theproxy server.About EView/400i JobsThe EView/400i agent jobs collectively provide all the necessary communications andsystem interfaces. Each of the procedures is dedicated to a particular interface functionand communicates with other jobs and message queues.EVTCTLCPROC Procedure1. Establishes a TCP/IP connection to the proxy server.2. Establishes a TCP/IP connection with the Message Procedure EVSTCPPROC.3. Forwards processed results to the proxy server.EVACMDPROC Procedure1. Establishes a socket connection for the command port.2. Begins a heartbeat monitoring process that verifies the connection between the proxyserver and the agent.3. Receives iSeries commands and API instructions from the SCOM server.4. Distinguishes between commands and API instructions, then forwards to respectivepre-defined data queue for processing.EVSTCPPROC Procedure1. Allows a TCP/IP connection from the EView/400i Control Procedure EVTCTLPROC.2. Receives processed iSeries messages, commands, and API instructions from a centraldata queue.3. Forwards the processed information to the EView/400i Control Procedure.EVCCTLPROC Procedure1. Receives the API requests from a pre-defined data queue.2. Determines the proper format to use in order to carry out the API instruction.3. Makes the appropriate OS/400 API call.4. Sends API instruction results to a pre-defined data queue to be sent back to theSCOM server.12
EVMSGQMON Procedure1. Determines message queues to be monitored from the EVMSGQCFG file with theSCAN option.2. Checks configured messages queues for new messages.3. Selects messages based on filtering and message queue configuration options andforwards messages to a pre-defined data queue.EVSMSGPROC Procedure1. Receives messages from message queue(s) you wish to capture messages from.2. Processes messages through the message filtering process.3. Forwards all iSeries messages that match the filter to pre-defined data queue.EVSHSTPROC ProcedureIf the EView/400i agent is configured to monitor the QHST log, this job:1. Reads the QHST messages.2. Messages are sent through the filtering process.3. Forwards all matched messages to a pre-defined data queue.EVPERFPROC Procedure1. Gathers system and job performance data.2. Forwards performance data on a specified interval to a pre-defined data queue.EVAUDJRNL Exit1. Establishes an exit program that monitors incoming entries to the QAUDJRN auditjournal.2. Formats desired auditing entries into readable messages to be passed to the SCOMserver.EVSCMDPROC Procedure1. Receives commands from the pre-defined data queue.2. Sends commands through the command processor.3. Forwards the command responses to a pre-defined data queue.13
4About the EView/400i softwarecomponentsThis chapter describes software components and process management provided byEView/400i.About EView/400i software componentsFigure 4-1 shows the EView/400i software components running alongside the proxyserver, SCOM Management Server, and the data flow to the iSeries agent.Figure 4-1: EView/400i Components14
5EView/400i Integration with SCOMThis chapter describes the appearance and functions of the EView/400i ManagementPack when used with System Center Operations Manager (SCOM). The EView/400icomponent is integrated into the SCOM Monitoring, Authoring, and Reporting pane.17
EView/400i in the Monitoring PaneEView/400i alerts for iSeries agents appear in the Monitoring Pane with the same lookand feel as alerts from any other managed system. Figure 5-1 shows a list of alerts thathave been received from iSeries agents.Figure 5-1: EView/400i in SCOM Monitoring Pane18
Figure 5-2 shows a SCOM diagram used to pinpoint alerts among all of the monitorediSeries agents.Figure 5-2: EView/400i Alert DiagramThe Actions sub-pane shows available actions that can be taken for each alert. Inquirymessages from the iSeries QSYSOPR message queue can be answered from the SCOMoperator’s console by selecting an Action which opens a browser window to enter theresponse.19
EView/400i in the Authoring PaneThe EView/400i Management Pack default installation contains over 200 pre-definedrules to generate alerts for various important iSeries messages and performancethresholds. Figure 5-3 shows some of the predefined EView/400i Management Packrules.Figure 5-3: EView/400i Management Pack AuthoringAs with other SCOM alerts, EView/400i default rules can be overridden and modified tothe needs of a site, and tasks can be created to respond to different alerts in differentways.20
o Microsoft System Center Operations Manager 2012 R2 or 2016 On the Proxy Server o EView/400i can be installed on Microsoft Windows Server 2008 R2 with Service Pack 1, Windows Server 2012 SP1, Windows Server 2012 R2, and Windows Server 2016 o The proxy server must have
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