To 2025 And Beyond - Welcome To Jacobs Jacobs

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To 2025 and Beyond

Contents1. Chair & CEO statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22. Foreword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33. BeyondZero strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44. How the strategy contributes to BeyondZero. . . . . . . . . . . . . . 65. Our role in achieving BeyondZero . . . . . . . . . . . . . . . . . . . . . . . . 76. Measuring our progress. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87. Turning the strategy into action. . . . . . . . . . . . . . . . . . . . . . . . . 108. Governance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119. What's next? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11BEYONDandBeyondZero strategy October 20201

Chair & CEO statementChallenging today.Reinventing tomorrow.At Jacobs, we believe the wellbeing of our people isfundamental to our success. Our passion for safety andour courage to care for one another and our environmentinspires mutual respect.BeyondZero is our approach to the health, safety andsecurity of our people, the protection of the environmentand the resilience of our organization.We are proud that in our culture, our people go beyondfollowing rules, procedures and processes. Our goal isbeyond driving statistics to zero. We believe our Culture ofCaring makes our people and communities safer and healthier,and this is fundamental to our success.SMHaving transformed our portfolio, launched our PlanBeyond sustainability strategy and, most recently, announced ourClimate Action Plan commitments, we are delighted to shareour new BeyondZero strategy which sets out our plans overthe next five years for creating a positive impact on Jacobs,the environment, and on our people and our partners beyondthe workplace.BeyondZero is the foundation of our company's culture ofcaring and a core part of our values and who we are at Jacobs.Steve DemetriouChair and Chief Executive OfficerBeyondZero strategy October 20202

To 2025 and BeyondForewordEvery employee at Jacobs, and every other person ina Jacobs workplace, has the right to go home fromwork healthy, safe and secure. The living environmentaround us, created or potentially impacted by ouractivities and work, should also be free from harm.We have made significant progress since wecommenced our BeyondZero journey in 2007, but,like anything, our performance can always improve.It is imperative that through our common vision andpurpose, we continue to improve together.In recent times, our environmental responsibilitieshave also increased as a result of newer activities andthe prevailing challenges to the environment andclimate change. Impacts on our business globallyfrom geo-political tensions, security, climate changeand pandemics increasingly test our resilience.Our BeyondZero: To 2025 and Beyond strategywill drive ambitious, sustained and system-wideimprovements in our HSE and security performance,lift the wellbeing of our employees and our partners,increase our business resilience and support thefuture of work.We need to tackle all types of harm at work.This includes continuing our focus on acute harmassociated with high risk activities, while ensuringwe are managing wider health risks, includingmental health.We will also focus on achieving better outcomes forour controlled contractors, especially in industriesof greater risk such as construction, work in lesserindustrialized nations, or those who are more likelyto be engaged in temporary, geographically remoteor precarious employment.As the future of work becomes a reality and globalchallenges to our security, wellbeing and ability tooperate evolve, we will stay focused on managingHSE and security risks effectively and leveraging ourculture of caring to deliver the best outcomes for ourpeople, the environment and our company.Our employees, partners, clients, colleagues, familiesand team mates all have a role to play in makinggreater progress. In recent years, we have establishedthe strong foundation with the knowledge, culture,tools and commitment we need to make sureeveryone is healthy, safe and secure at work, andour environment is better off. We must maintain thismomentum to do things right.This strategy provides the principles that will driveour action plans and our stakeholder conversations.Through the exchange of ideas, best practice anddecisive action, together we will improve our HSE,security and resilience, and deliver better outcomesfor our people, our partners and the environment.Joe Olivarez Jr.Vice PresidentGlobal Security & Resilience & Global QualityShane DurdinVice PresidentHealth, Safety & Environment Center of ExcellenceBeyondZero strategy October 20203

BeyondZero strategyThe BeyondZero strategy sets the direction and framework of action for improving health,safety, environment, security and resilience associated with our operations, maturing ourculture of caring and living our values.Our level of work-related harm is relatively low by international and comparative industry standards. However,any incident is unacceptable, and some operations and sectors continue to face challenges in managing their HSEand security risks well. Generally, we face greater geo-political threats to our operations and changes in the nature ofthe way we work and our workplaces. We must also tackle the increasing concerns impacting our people’s wellbeingand their ability to contribute successfully to Jacobs’ objectives, while maintaining our focus on high risk activities.We need to do better. We need to continue to go BeyondZero.Our visionOur strategic goalsWork must be healthy, safe and secure for our people and our planet.We go beyond our workplaces and into our daily lives, creating asafer and healthier future for our families and our communities.Our strategy sets out two goals aimed athelping everyone play their part to manageHSE, security and organizational resiliencerisks effectively and proportionately.Our strategyµ Continues our approach for BeyondZero and our Culture of Caring.µ Provides a shared vision for all our people across our operations,setting out a clear direction for where we want to get to and howwe will get there.µ Identifies the common capability gaps and opportunities, througha set of goals and focus areas that help us prioritize our efforts.µ Supports better coordination, by providing visibility of the differentroles we have and a framework to talk to each other about how we’reworking towards better HSE, security and organizational resilience.Focus on what makes thegreatest impactThe first goal is getting everyone to focuson what will make the biggest impact toreduce harm.To achieve this goal our four focus areas are:µ Work-related health and wellbeingµ Operations with greater needsµ Improves measurement, through the work to build a better pictureof our overall HSE and security performance.µ Consideration and inclusiveness ofemployee needsµ Supports our values, as we strive to do things right and challengethe accepted.µ Culture and effective integration.We dothings right.We always act with integrity — takingresponsibility for our work, caring forour people and staying focused onsafety and sustainability. We makeinvestments in our clients, people andcommunities, so we can grow together.We challengethe accepted.We know that to create a better future,we must ask the difficult questions.We always stay curious and are notafraid to try new things.BeyondZero strategy October 20204

Build our capability to do this wellTo improve our ability to do this well and manage risks,we must ensure that every employee understands theirrole, is able to do it and plays their part.Our four focus areas to achieve this goal are:µ Leadershipµ Worker engagement, representation and participationµ Supervisor and manager capabilityµ Data and insights.Tackling these interwoven focus areas together will driveambitious, sustained and system-wide improvements inour HSE and security performance, lift the wellbeing ofour employees and our partners, and increase ourbusiness resilience.Framework for actionOur BeyondZero strategy sets out our vision, goals and focus areas for the nextfive years and beyond. It provides our framework for action to improve the health,safety and security of the people we are responsible for, protect the environmentassociated with our operations and, build our organizational resilience.OurBeyondZero vision1Operations with greater need:high risk and high potential harm.2Risks are assessed and mitigatedwith consideration and inclusiveof employee needs.3Strengthen BeyondZero culture,understand and manage riskthrough organizational integrations.4»Everyone plays theirpart to manage HSE,security andorganizational resiliencerisks effectively andproportionately.»Employee health andwellbeing at work.Building everyone'scapability to do this well.»Focusing on what will have thegreatest impact to reduce harm.1Engage leaders at all levels to bevisibly active in BeyondZero.2Develop and share better data andinsights to improve decision making.3Boost the BeyondZero abilityof supervisors and managers.4Empower employees to berepresented, engaged and toparticipate.BeyondZero strategy October 20205

How the strategy contributes to BeyondZeroWe do things right.The BeyondZero strategysets out the clear visionand direction, and thekey capabilities, policiesand leadership requiredto enable our operationsand people to managerisks, safeguard ourpeople, protect theenvironment and buildbusiness resiliency.To clearly understandour responsibilities,we need µ Clear vision and directionTo be resilientand manage riskseffectively andproportionately,our operations need µ Best practice insights about what worksµ Effective and capable BeyondZero leadersµ Good HSE and security policies and processesµ To be engaged with associated regulatory andindustry bodiesµ Workers involved - using their knowledge,expertise and inputµ Understanding of HSE and security risksµ Optimized tools and HSE and security servicesµ HSE and security through the entire supply chainTo be safe, healthyand secure at work,and to protectthe environment,our people need µ Clear and effective practices and systems of workµ Suitable physical and mental environmentµ Action and support when harm occursµ Rights and responsibilities that are trulyunderstood and respectedµ Appropriate training and capability to do the jobµ Effective communication and the abilityto influenceµ Positive workplace cultureBeyondZero strategy October 20206

Our role in achieving our BeyondZero visionThe strategy is ours to embrace. Working together on the goals and focus areas – at anoperations level, at a line of business level, at a functional level, and across the whole of Jacobs.For example, active leadership means:µ Our operations leaders at all levels ensure their decisions support better HSEand security outcomes, including in contracting and supply chain management.µ Our executive leaders’ performance outcomes tie to visible BeyondZeroleadership such as delivering our Introduction to BeyondZero training.µ Our people engage and participate in improving HSE, security and organizationalresilience through their work.µ Line of business leaders support their operations to improve HSE, security andorganizational resilience across their line of business by sharing what works.µ Jacobs Employee Networks work with their network members, operations,HSE and security to find what works for their network and how they can furtherchampion BeyondZero.µ Operational HSE and security lead by example, providing practical guidanceand support, and ensuring processes and procedures are fit for purposeand proportional.We do things right.Key roles and responsibilities of different groups and how they fit together:Our peopleParticipate in and influence our HSE and security systems, processesand practices.Our operationsManage HSE and security risks. Engage with our people. Enable HSEand security management in the supply chain.Our lines of business leadersSupport operations and operations leaders to manage risks well,engage our people and innovate.Operational HSE and security supportDevelop capability to know and manage risks for LOBs, operationsand our people.Jacobs employee networksUse network and relationships to influence better HSE and securityoutcomes for all.Centers of excellenceEstablish an integrated global Business Management System.Provide core tools to enable, monitor and support HSE and securityperformance and knowledge.BeyondZero strategy October 20207

Measuring our progressUsing the strategy, we can build a better picture of Jacobs’ resilience and overallhealth, safety, environment and security performance, and how they enhance ourproject execution.By 2025see significantly reducedwork-related harm.Measuring our progress is key. By 2025, we want to seesignificantly reduced work-related harm across Jacobs foroperations with greater need, improved employee healthand wellbeing, and increased organizational resilience.And this requires us to continue to improve our ability tomeasure what matters.While we have been tracking incident rates for some time,technology, data collection and use metrics offer scope todevelop a more comprehensive overview of HSE, securityand organizational performance.Over the next year, working with key stakeholders across thebusiness, we will build a dashboard with an integrated set ofindicators and insights to track and understand how we aremaking progress and where we need to focus our efforts.BeyondZero strategy October 20208

Developing the dashboardMap out current & potential future data sources, plan next indicators to develop.First dashboard report (baseline) using current insights and indicators.Further development of insights and indicators.Annual dashboard report.Robust, integrated dashboard shows full picture of how Jacobs is tracking.Building a» better pictureInsights, case studies and qualitative research fromindustry groups, regulators and others will besupported by three main types of indicators:µ Overall indicator: A measure capturing the overalloutcomes of work-related harm across Jacobs willprovide a picture of how well we are tracking towardsour vision.µ Key work-related HSE, security and organizationalresilience indicators: These indicators will track ratesof key types of work-related harm and risks. Theseindicators will be broken down by line of business andother groups under strict protocols, so that outcomesfor each of the focus areas under the strategy’s firstgoal can be tracked (health and well-being, operationswith greater needs, risk and employee inclusion,culture and integration risks).µ Capability indicators: These indicators will measure the“success factors” – the things that need to go well in orderto reduce the rates of harm. This will include indicators totrack progress for each of the focus areas under theStrategy’s second goal: leadership; worker engagement,representation and participation; supervisor and managercapability; and data and insights.Key stakeholders for data include:Operational Centers of Excellence, Human Resources,Finance, and Operational HSE and Security Support.Key types of data:µ Administrativeµ Monitoringµ ResearchAll data collection and use is subject to Jacobs privacy andprotection related policies.BeyondZero strategy October 20209

Turning the strategy into actionTogether we can deliverJacobs’ BeyondZeroambitions for our company,people and the environment.Operations / lines of business, corporate functions,partners, networks, and external organizations all havea role in bettering HSE and security performance, andorganizational resilience.The BeyondZero strategy shows our key focus areasto drive progress, at every level and in every part ofour company. Each stakeholder can start thinking aboutthe goals and priorities in the BeyondZero strategy:µ Are there any gaps or improvement areas in howwell the project or site is managing its risks?µ What could be done that would make the biggestdifference to reduce harm? Are there any gapsin people’s capability to do that? Do they haveenough data to know?µ Are others in similar operations facing the samechallenges? Which operations are doing this well?Where can we get support to do better?µ How can we better partner with our Jacobs EmployeeNetworks to ensure employees needs for theirhealth, safety and security are met and we furtherour BeyondZero goals? Is our approach to HSE andsecurity inclusive?µ Who can we work with to help identify the issuesand use our collective roles, skills and experienceto develop initiatives to address the gaps?Action plans provide clarity and direction, visibility ofgood work, helping people to make connections, sharebest practice and avoid duplication.Lines of business (LOB) or operations’ plans forimproving HSE, security and organizational resilience(which may already be in line with our BusinessManagement System requirements) can be alignedwith the strategy priority areas, identifying gaps tobe addressed. LOB and business units (BU) areencouraged to develop an action plan that includessharing their HSE, security and resilience practices andworking with other operations within their LOB/BU oracross LOB/BU.Some operations may wish to pull this thinking togetherand reflect it in a short, simple action plan. For example,projects or offices might develop a plan together withothers (e.g. networks, partners or operations HSEsupport) that sets out one or two key actions andinitiatives which support each of the BeyondZerostrategy’s focus areas.Jacobs Employee Networks may want to develop ashared approach to actions or initiatives for a specificfocal point important to the networks.A Jacobs HSE and Security Program document will becreated detailing processes and programs to helpsupport the BeyondZero strategy.BeyondZero strategy October 202010

GovernanceOur passion and commitment to take actionand improve comes from our leadership andour 55,000 employees who make up our cultureof caring. The BeyondZero Executive SteeringCommittee has been established with diverserepresentation across the business. With oversightresponsibilities, the Executive Steering Committeewill track strategy implementation, and gatherand share information on key activities, measuresand outcomes across the system, and progresstowards our goals.Regular reports will track progress, using thedata and insights from different groups, andrecommend to the SVP Operational Centersof Excellence where we need to refocus ourcollective efforts. Including any gaps oralignment issues, lack of progress, or wheremore information or data can help identifyproblems or solutions. Regular updates onprogress are reported to the Board byJacobs Chair and CEO via the BeyondZeroExecutive Steering Committee.“We believe our enduring commitment to BeyondZero will make our people andcommunities safer and healthier, and this is fundamental to our success.”Steve DemetriouChair and Chief Executive OfficerWhat's next?First phase»2020BeyondZeroExecutive SteeringCommitteeset upStrategy releasedQ1, FY21StrategyimplementationcommencesFirst annualdashboardJacobs HSE and Securitymanagement planOngoing»2021-2025LOB, Operations& Networkaction plansAnnual andperiodic actionplan reviewsPeriodic BeyondZerodashboardsStrategic reviewAnnual andperiodic reportingBeyondZero strategy October 202011

To 2025 and Beyondwww.jacobs.comBeyondZero: To 2025 and Beyond strategy Version 1.1 October 2020 Copyright 2020, Jacobs. All rights reserved.

the next five years for creating a positive impact on Jacobs, the environment, and on our people and our partners beyond the workplace . BeyondZero is the foundation of our company's culture of caring and a core part of our values and who we are at Jacobs . Steve Demetriou Chair and Chief Executive Officer

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