Automotive Service Technician Apprenticeship Course Outline

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Apprenticeship and Industry TrainingAutomotive Service TechnicianApprenticeship Course Outline009.2 (2012)Classification: Public

ALBERTA ADVANCED EDUCATION AND TECHNOLOGY CATALOGUING IN PUBLICATION DATAAlberta. Alberta Advanced Education and Technology. Apprenticeship and Industry Training.Automotive service technician : apprenticeship course outline.ISBN 978-0-7785-9909-8 (Online)Available online: http://www.tradesecrets.alberta.ca1. Automobile mechanics – Vocational guidance – Alberta.2. Automobiles – Maintenance and repair – Vocational guidance – Alberta.3. Apprentices – Alberta. 4. Apprenticeship programs – Alberta. 5. Occupational training – Alberta.I. Title. II. Series: Apprenticeship and industry training.HD4885.C2.A23 A333 2012373.27ALL RIGHTS RESERVED: 2012, Her Majesty the Queen in right of the Province of Alberta, as represented by the Minister of AlbertaAdvanced Education, 10th floor, Commerce Place, Edmonton, Alberta, Canada, T5J 4L5. All rights reserved. Nopart of this material may be reproduced in any form or by any means, without the prior written consent of the Ministerof Advanced Education Province of Alberta, Canada. Revised 2017, 2020.Classification: Public

Automotive Service TechnicianTable of ContentsAutomotive Service Technician Table of Contents . 1Apprenticeship . 2Apprenticeship and Industry Training System . 2Apprenticeship Safety . 4Technical Training. 6Procedures for Recommending Revisions to the Course Outline . 6Apprenticeship Route toward Certification . 7Automotive Service Technician Training Profile . 8Course OutlineFirst Period Technical Training . 14Second Period Technical Training. 21Third Period Technical Training. 28Fourth Period Technical Training . 34Classification: Public-1-

ApprenticeshipApprenticeship is post-secondary education with a difference. Apprenticeship begins with finding an employer.Employers hire apprentices, pay their wages and provide on-the-job training and work experience. Approximately80 per cent of an apprentice’s time is spent on the job under the supervision of a certified journeyperson orqualified tradesperson. The other 20 per cent involves technical training provided at, or through, a postsecondary institution – usually a college or technical institute.To become certified journeypersons, apprentices must learn theory and skills, and they must pass examinations.Requirements for certification—including the content and delivery of technical training—are developed andupdated by the Alberta Apprenticeship and Industry Training Board on the recommendation of Automotive ServiceTechnician Provincial Apprenticeship Committee.The graduate of the Automotive Service Technician apprenticeship program is a certified journeyperson who willbe able to: repair, maintain and overhaul or modify a motor vehicle comprehend work orders, technical bulletins and estimates, and relate the information to the job at hand interpret warranty policy in terms of service reports, component failures and analysis records perform assigned tasks in accordance with quality and production standards required by industryAfter earning a journeyman certificate the Automotive Service Technician may opt to specialize in the repairing,rebuilding and servicing of any one or more of the many assemblies of the modern automobile.Executive and supervisory opportunities in the automotive industry are frequently available to trained and certifiedmechanics with above average capabilities and motivation.It is advantageous for the Automotive Service Technician to be familiar with the work experience of closely alliedtrades; eg. Heavy Equipment Technician, Auto Body Technician, Machinist and Welder Apprenticeship andIndustry Training Committee Structure.Apprenticeship and Industry Training SystemIndustry-DrivenAlberta’s apprenticeship and industry training system is an industry-driven system that ensures a highly skilled,internationally competitive workforce in more than 50 designated trades and occupations. This workforce supportsthe economic progress of Alberta and its competitive role in the global market. Industry (employers andemployees) establishes training and certification standards and provides direction to the system through anindustry committee network and the Alberta Apprenticeship and Industry Training Board. The Alberta governmentprovides the legislative framework and administrative support for the apprenticeship and industry training system.Alberta Apprenticeship and Industry Training BoardThe Alberta Apprenticeship and Industry Training Board provides a leadership role in developing Alberta’s highlyskilled and trained workforce. The board’s primary responsibility is to establish the standards and requirementsfor training and certification in programs under the Apprenticeship and Industry Training Act. The board alsoprovides advice to the Minister of Advanced Education on the needs of Alberta’s labour market for skilled andtrained workers, and the designation of trades and occupations.The thirteen-member board consists of a chair, eight members representing trades and four membersrepresenting other industries. There are equal numbers of employer and employee representatives.-2-Classification: Public

Industry Committee NetworkAlberta’s apprenticeship and industry training system relies on a network of industry committees, including localand provincial apprenticeship committees in the designated trades, and occupational committees in thedesignated occupations. The network also includes other committees such as provisional committees that areestablished before the designation of a new trade or occupation comes into effect. All trade committees arecomposed of equal numbers of employer and employee representatives. The industry committee network is thefoundation of Alberta’s apprenticeship and industry training system.Local Apprenticeship Committees (LAC)Wherever there is activity in a trade, the board can set up a local apprenticeship committee. The board appointsequal numbers of employee and employer representatives for terms of up to three years. The committeeappoints a member as presiding officer. Local apprenticeship committees: monitor apprenticeship programs and the progress of apprentices in their trade, at the local level make recommendations to their trade’s provincial apprenticeship committee (PAC) about apprenticeshipand certification in their trade promote apprenticeship programs and training and the pursuit of careers in their trade make recommendations to the board about the appointment of members to their trade’s PAC help settle certain kinds of disagreements between apprentices and their employers carry out functions assigned by their trade’s PAC or the boardProvincial Apprenticeship Committees (PAC)The board establishes a provincial apprenticeship committee for each trade. It appoints an equal number ofemployer and employee representatives, and, on the PAC’s recommendation, a presiding officer - each for amaximum of two terms of up to three years. Most PACs have nine members but can have as many as twentyone. Provincial apprenticeship committees: Make recommendations to the board about: standards and requirements for training and certification in their trade courses and examinations in their trade apprenticeship and certification designation of trades and occupations regulations and orders under the Apprenticeship and Industry Training Act monitor the activities of local apprenticeship committees in their trade determine whether training of various kinds is equivalent to training provided in an apprenticeshipprogram in their trade promote apprenticeship programs and training and the pursuit of careers in their trade consult with other committees under the Apprenticeship and Industry Training Act about apprenticeshipprograms, training and certification and facilitate cooperation between different trades and occupations consult with organizations, associations and people who have an interest in their trade and withemployers and employees in their trade may participate in resolving certain disagreements between employers and employees carry out functions assigned by the boardAutomotive Service Technician PAC Members at the Time of PublicationMr. K. Alguire. Calgary . Presiding OfficerMr. J. Roberts . Red Deer . EmployerMr. R. Baas . Calgary . EmployerMr. R. Schramm . Grande Prairie . EmployerMr. W. Sjostrom. Edmonton . EmployerMr. D. Smith . Brooks . EmployerMr. B. Boutin. Edmonton . EmployeeMr. R. Bunz . Calgary . EmployeeMr. S. Klassen . Blackfalds . EmployeeMr. J. McDougall . Slave Lake . Employee-3-Classification: Public

Alberta GovernmentAlberta Advanced Education works with industry, employer and employee organizations and technical trainingproviders to: facilitate industry’s development and maintenance of training and certification standards provide registration and counselling services to apprentices and employers coordinate technical training in collaboration with training providers certify apprentices and others who meet industry standardsApprenticeship SafetySafe working procedures and conditions, incident/injury prevention, and the preservation of health are of primaryimportance in apprenticeship programs in Alberta. These responsibilities are shared and require the joint effortsof government, employers, employees, apprentices and the public. Therefore, it is imperative that all parties areaware of circumstances that may lead to injury or harm.Safe learning experiences and healthy environments can be created by controlling the variables and behavioursthat may contribute to or cause an incident or injury. By practicing a safe and healthy attitude, everyone canenjoy the benefit of an incident and injury free environment.Alberta Apprenticeship and Industry Training Board Safety PolicyThe Alberta Apprenticeship and Industry Training Board (board) fully supports safe learning and workingenvironments and emphasizes the importance of safety awareness and education throughout apprenticeshiptraining- in both on-the-job training and technical training. The board also recognizes that safety awareness andeducation begins on the first day of on-the-job training and thereby is the initial and ongoing responsibility of theemployer and the apprentice as required under workplace health and safety training. However the boardencourages that safe workplace behaviour is modeled not only during on-the-job training but also during allaspects of technical training, in particular, shop or lab instruction. Therefore the board recognizes that safetyawareness and training in apprenticeship technical training reinforces, but does not replace, employer safetytraining that is required under workplace health and safety legislation.The board has established a policy with respect to safety awareness and training:The board promotes and supports safe workplaces, which embody a culture of safety forall apprentices, employers and employees. Employer required safety training is theresponsibility of the employer and the apprentice, as required under legislation other thanthe Apprenticeship and Industry Training Act.The board’s complete document on its ‘Apprenticeship Safety Training Policy’ is available; access the website and conduct a search for ‘safety training policy’.Implementation of the policy includes three common safety learning outcomes and objectives for all trade courseoutlines. These common learning outcomes ensure that each course outline utilizes common language consistentwith workplace health and safety terminology. Under the title of ‘Standard Workplace Safety’, this first section ofeach trade course outline enables the delivery of generic safety training; technical training providers will providetrade specific examples related to the content delivery of course outline safety training.-4-Classification: Public

AddendumAs immediate implementation of the board’s safety policy includes common safety learning outcomes andobjectives for all course outlines, this trade’s PAC will be inserting these safety outcomes into the main body oftheir course outline at a later date. In the meantime the addendum below immediately places the safety outcomesand their objectives into this course outline thereby enabling technical training providers to deliver the content ofthese safety outcomes.As approved by the Board on May 12, 2017, the following Topic will be an addition to the safety outcomes alreadyembedded within period one, section one of this course outline.STANDARD WORKPLACE SAFETYD.Apprenticeship Training Program . HoursOutcome:Manage an apprenticeship to earn journeyman certification.1.Describe the contractual responsibilities of the apprentice, employer and Alberta Apprenticeshipand Industry Training.2.Describe the purpose of the apprentice record book.3.Describe the procedure for changing employers during an active apprenticeship.4.Describe the purpose of the course outline.5.Describe the procedure for progressing through an apprenticeship.6.Describe advancement opportunities in this trade.-5-Classification: Public

Occupational Health and SafetyA tradesperson is often exposed to more hazards than any other person in the work force and therefore should befamiliar with and apply the Occupational Health and Safety Act, Regulations and Code when dealing withpersonal safety and the special safety rules that apply to all daily tasks.Occupational Health and Safety (a division of Alberta Human Services) conducts periodic inspections ofworkplaces to ensure that safety regulations for industry are being observed.Additional information is available at www.humanservices.alberta.caTechnical TrainingApprenticeship technical training is delivered by the technical institutes and colleges in the public post-secondarysystem throughout Alberta. The colleges and institutes are committed to delivering the technical trainingcomponent of Alberta apprenticeship programs in a safe, efficient and effective manner. All training providersplace a strong emphasis on safety that complements safe workplace practices towards the development of aculture of safety for all trades.The technical institutes and colleges work with Alberta’s Apprenticeship and Industry Training Board, industrycommittees and Alberta Advanced Education to enhance access and responsiveness to industry needs throughthe delivery of the technical training component of apprenticeship programs across the Province. They developcurriculum from the course outlines established by industry and provide technical training to apprentices.The following institutions deliver Automotive Service Technician apprenticeship technical training:Northern Alberta Institute of TechnologyGrande Prairie Regional College (Fairview(Main campus)campus)Medicine Hat CollegeLakeland CollegeLethbridge CollegeRed Deer CollegeSouthern Alberta Institute of Technology(Main campus)Procedures for Recommending Revisions to the Course OutlineAdvanced Education has prepared this course outline in partnership with the Automotive Service TechnicianProvincial Apprenticeship Committee.This course outline was approved on September 11, 2011 by the Alberta Apprenticeship and Industry TrainingBoard on a recommendation from the Provincial Apprenticeship Committee. The valuable input provided byrepresentatives of industry and the institutions that provide the technical training is acknowledged.Any concerned individual or group in the province of Alberta may make recommendations for change by writingto:Automotive Service Technician Provincial Apprenticeship Committeec/o Industry Programs and StandardsApprenticeship and Industry TrainingAdvanced Education10th floor, Commerce Place10155 102 Street NWEdmonton AB T5J 4L5It is requested that recommendations for change refer to specific areas and state references used.Recommendations for change will be placed on the agenda for regular meetings of the Automotive ServiceTechnician Provincial Apprenticeship Committee.-6-Classification: Public


Automotive Service Technician Training ProfileFirst Period(8 Weeks 30 Hours per Week – Total of 240 Hours)SECTION ONESAFETY, MATERIALS ANDTOOLS ABCSafety Legislation,Regulations & Industry Policyin the TradesClimbing, Lifting, Rigging andHoistingHazardous Materials & FireProtection43 HOURS4 Hours3 HoursEFCommunicationMeasuring ToolsSpecialty Hand Tools1 Hour10 HoursSUSPENSION AND STEERING93 HOURS 6 HoursGHIFastening DevicesElectronic ServiceInformationOxy-Acetylene Heating andCutting3 HoursSECTION TWO3 HoursD3 Hours10 HoursABCFramesSuspension and SteeringLinkage SystemsWheels, Hubs and Tires3 Hours13 Hours12 HoursDEFElectric Assist SteeringHydraulic Assist SteeringSteering Angles6 Hours12 Hours9 HoursGHIAlignment ProceduresSteering ColumnsSuspension and SteeringDiagnosis15 Hours5 Hours9 HoursJDrive Shafts9 HoursSECTION THREEBRAKE SYSTEMS43 HOURS ABCBrake System FundamentalsHydraulic SystemComponentsDrum Brake Systems5 Hours8 HoursEFDisc Brake SystemsPower BrakesBrake System Diagnosis andService8 Hours-8-Classification: Public11 HoursD5 Hours6 Hours

SECTION FOURELECTRICAL I43 HOURS ABCElectrical Fundamentals IElectrical Circuits IFundamentals of Magnetism4 Hours18 HoursEFBatteriesElectrical System Diagnosis IScan Tools6 HoursSECTION FIVEBASIC MAINTENANCE18 HOURS 7 HoursABBasic MaintenanceLight Utility Trailer Service15 Hours-9-Classification: Public4 HoursD3 Hours4 Hours

Automotive Service Technician Training ProfileSecond Period(8 Weeks 30 Hours per Week – Total of 240 Hours)SECTION ONE ENGINESABEngine FundamentalsBlocks and RelatedComponents100 HOURSC6 HoursD6 HoursECrankshafts, Friction,Bearings and RelatedComponents (Service)3 HoursGCamshafts and Valve Trains(Theory)Pistons, Piston Rings andConnecting Rods (Theory)Crankshafts, Friction,Bearings and RelatedComponents (Theory)6 HoursFPistons, Piston Rings andConnecting Rods (Service)6 Hours3 HoursHICamshafts and Valve Trains(Service)Cylinder Head Assemblies(Theory)10 Hours6 Hours6 HoursJKLCylinder Head Assemblies(Service)Engine Assembly andDisassembly ProceduresAir Induction Systems6 Hours9 Hours4 HoursMNOExhaust SystemsLubrication SystemsCooling Systems3 Hours6 Hours8 HoursPEngine Diagnosis12 HoursSECTION TWOMANUAL TRANSMISSIONS,TRANSAXLES & CLUTCHES ABCManual TransmissionFundamentalsManual TransmissionsManual Transaxles26 HOURS8 Hours8 Hours4 HoursDClutches6 HoursSECTION THREEATRANSFER CASES18 HOURS Manual Transfer CasesBCElectronic Transfer CasesAll Wheel Drive (AWD)Transfer Cases3 Hours6 Hours6 HoursDFour Wheel Drive (4WD) AxleControls3 HoursSECTION FOURDRIVE AXLE ASSEMBLIES42 HOURS ABCAxles and BearingsDifferentialsFinal Drive Gear Sets6 HoursEFinal Drive Gear SetAssemblyDrive Axle AssemblyDiagnosis and Service8 Hours- 10 -Classification: Public9 HoursD15 Hours4 Hours

SECTION FIVEELECTRICAL II54 HOURS ABCElectrical Fundamentals IIElectrical Circuits IIElectrical System DiagnosisII6 Hours9 HoursEFCharging Systems andControl CircuitsCharging System Testingand DiagnosisStarter Motors and ControlCircuits6 HoursGStarting System Testing andDiagnosis9 Hours- 11 -Classification: Public9 HoursD9 Hours6 Hours

Automotive Service Technician Training ProfileThird Period(8 Weeks 30 Hours per Week – Total of 240 Hours)SECTION ONEELECTRICAL III63 HOURS ABCElectrical Fundamentals IIIControl Module Inputs,Switches, and SensorsControl Module Outputs andOutput Devices6 Hours18 HoursEFControl ModulesMultiplexing and NetworkingAdvanced ElectricalSchematics9 HoursSECTION TWOIGNITION SYSTEMS33 HOURS SECTION THREEFUEL SYSTEMS57 HOURS 6 HoursEMISSION CONTROL SYSTEMS14 HOURS 12 HoursABCIgnition System FundamentalsElectronic Ignition SystemsIgnition System Diagnosisand Service9 Hours12 Hours12 HoursABCFuel PropertiesCombustion and ExhaustEmissionsFuel Tanks and SupplySystems3 Hours4 Hours8 HoursDEFFuel Injection SystemFundamentalsFuel Injection SystemDiagnosis and ServiceAlternate Fuel Systems21 HoursSECTION FOUR12 HoursD15 Hours6 HoursABCExhaust Gas RecirculationSystemsAir Injection SystemsCatalytic Converter Systems3 Hours2 Hours3 HoursDEvaporative Emission ControlSystems6 HoursSECTION FIVEELECTRICAL SYSTEMSDIAGNOSIS ABCGauges and Warning SystemsLighting SystemsWiper and Washer Systems73 HOURS6 Hours9 HoursEFPower Accessory SystemsHeated SystemsSpeed Control Systems7 Hours3 Hours3 HoursGHIInformation and EntertainmentSystemsSafety and Security SystemsVehicle Networks7 Hours6 HoursJKAntilock Brake SystemsPassenger RestraintSystems6 Hours- 12 -Classification: Public8 HoursD12 Hours6 Hours

Automotive Service Technician Training ProfileFourth Period(8 Weeks 30 Hours per Week – Total of 240 Hours)SECTION ONEAUTOMATIC TRANSMISSIONSAND TRANSAXLES114 HOURS ABCAutomatic TransmissionFundamentalsPlanetary Gear SetsTorque Converters3 Hours9 Hours6 HoursDEFOil PumpsClutches and BandsHydraulic ValveFundamentals3 HoursG6 HoursHShift Valves4 HoursJElectronically-ControlledAutomatic Transmissions(Diagnosis)12 HoursM9 HoursIElectronically-ControlledAutomatic Transmissions(Operation)12 HoursKContinuously VariableTransmissions (CVTs)Electronically-ControlledAutomatic Transmissions(Circuits)12 HoursLAutomatic TransmissionTesting and Adjustments5 Hours12 HoursAutomatic TransmissionService and Repair21 HoursSECTION TWODIESEL FUEL SYSTEMS42 HOURSSECTION THREEHEATING, VENTILATION ANDAIR CONDITIONING (HVAC)SYSTEMS ABElectronic Diesel FuelInjection SystemsDiesel Engine EmissionControls32 Hours BCHVAC SystemsHVAC ControlsHVAC Service36 HOURS12 HoursSECTION FOURHYBRID ELECTRIC VEHICLES(HEV)18 HOURSSECTION FIVEVEHICLE SYSTEMMANAGEMENT, INTEGRATIONAND VEHICLE NETWORKS 18 HOURS12 HoursABHEV Safety ProtocolsHybrid Electric Vehicles6 HoursAVehicle System Management,Integration and VehicleNetworks12 HOURSSECTION SIXWORKPLACE COACHINGSKILLS & ADVISORY NETWORKAND RED SEAL STANDARDS10 HoursA12 Hours12 Hours12 Hours ABCWorkplace Coaching SkillsAlberta’s Industry NetworkInterprovincial Red SealStandards Program4 Hours2 Hours12 HoursNOTE: The hours stated are for guidance and should be adhered to as closely as possible. However,adjustments must be made for rate of apprentice learning, statutory holidays, registration and examinations forthe training establishment and Apprenticeship and Industry Training.- 13 -Classification: Public

FIRST PERIOD TECHNICAL TRAININGAUTOMOTIVE SERVICE TECHNICIAN TRADECOURSE OUTLINEUPON SUCCESSFUL COMPLETION OF THIS PROGRAM THE APPRENTICE SHOULD BE ABLE TOPERFORM THE FOLLOWING OUTCOMES AND OBJECTIVES.SECTION ONE: . SAFETY, MATERIALS AND TOOLS . 43 HOURSA.Safety Legislation, Regulations & Industry Policy in the Trades . 4 HoursOutcome:B.1.Demonstrate the application of the Occupational Health and Safety Act, Regulation and Code.2.Describe the employer’s and employee’s role with Occupational Health and Safety (OH&S)regulations, Worksite Hazardous Materials Information Systems (WHMIS), fire regulations,Workers Compensation Board regulations and related advisory bodies and agencies.3.Describe industry practices for hazard assessment and control procedures.4.Describe the responsibilities of worker and employers to apply emergency procedures.5.Describe tradesperson attitudes with respect to housekeeping, personal protective equipmentand emergency procedures.6.Describe the roles and responsibilities of employers and employees with the selection and useof personal protective equipment (PPE).7.Maintain required PPE for tasks.8.Use required PPE for tasks.Climbing, Lifting, Rigging and Hoisting . 3 HoursOutcome:C.Apply legislation, regulations and practices ensuring safe work in this trade.Use industry standard practices for climbing, lifting, rigging and hoisting in thistrade.1.Describe manual lifting procedures.2.Describe rigging hardware and associated safety factors.3.Select equipment for rigging loads.4.Describe hoisting and load moving procedures.5.Maintain personal protective equipment (PPE) for climbing, lifting and load moving equipment.6.Use PPE for climbing, lifting and load moving equipment.Hazardous Materials & Fire Protection . 3 HoursOutcome:Apply industry standard practices for hazardous materials and fire protection inthis trade.1.Describe roles, responsibilities, features and practices related to the Workplace HazardousMaterials Information System (WHMIS) program.2.Describe three key elements of WHMIS.3.Describe handling, storing and transporting procedures for hazardous material.4.Describe venting procedures when working with hazardous materials.5.Describe hazards, classes, procedures and equipment related to fire protection.- 14 -

FIRST PERIODD.Communication . 1 HourOutcome: Communicate with customers and related trades people using industry standard termsand units for parts and operations.E.1.Name standard terms and units of measure for components and operations.2.Effectively communicate trade related information with customers and other trades people.Measuring Tools . 10 HoursOutcome: Measure components using tools common to the trade.F.1.Convert numbers between decimals and fractions.2.Perform linear measurements in imperial units.3.Perform linear measurements in SI units.4.Use and care for measuring tools.5.Perform torque measurements in imperial and SI units.Specialty Hand Tools. 6 HoursOutcome: Use specialty hand tools common to the trade.G.1.Perform double lap and SI tube flaring.2.Use drills, taps and dies.3.Demonstrate thread repair and broken fastener removal.Fastening Devices . 3 HoursOutcome: Assemble components using fasteners, adhesives and sealers common to the trade.H.1.Demonstrate fastening and torquing procedures using threaded fasteners.2.Describe the use of other retaining devices (e.g. snap rings, set screws).3.Use sealers and adhesives common to the trade.4.Describe tools and procedures used for plastic trim fasteners.Electronic Service Information . 3 HoursOutcome: Use electronic service information from various sources when diagnosing, servicingor repairing vehicles.I.1.Use electronic service information to diagnose service or repair vehicles.2.Access vehicle repair forums for diagnostic purposes.Oxyacetylene Heating and Cutting . 10 HoursOutcome: Perform metal cutting and heating operations using oxyacetylene equipment.1.Describe the characteristics of

Executive and supervisory opportunities in the automotive industry are frequently available to trained and certified mechanics with above average capabilities and motivation. It is advantageous for the Automotive Service Technician to be familiar with the work experience of closely allied trades; eg.

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