Cqi Certified Quality Inspector - Asq

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CQICERTIFIEDQUALITY INSPECTORQuality excellence to enhance your careerand boost your organization’s bottom lineasq.org/cert

Certification from ASQ is considered a mark ofquality excellence in many industries. It helps youadvance your career, and boosts your organization’sbottom line through your mastery of quality skills.Becoming certified as a Quality Inspector confirmsyour commitment to quality and the positive impactit will have on your organization.ExaminationEach certificationcandidate is required topass an examination thatconsists of multiple-choicequestions that measurecomprehension of thebody of knowledge.2Certified Quality Inspector

INFORMATIONCertified Quality InspectorThe Certified Quality Inspector (CQI) is an inspector who, in support andunder the direction of quality engineers, supervisors, or technicians, can usethe proven techniques included in the body of knowledge. Under professionaldirection, the CQI evaluates hardware documentation, performs laboratoryprocedures, inspects products, measures process performance, records data,and prepares formal reports.CQIWork ExperienceComputer Delivered – The CQIexamination is a one-part, 110question, four-and-a-half-hour examand is offered in English only. Ofthese questions, 100 are scoredand 10 are unscored.CQI requires two years of workexperience, OR successful completionof an ASQ-approved* accreditedtechnical/apprenticeship trainingcourse. If you do not have a highschool diploma or GED, you musthave THREE additional yearswork experience.Paper and Pencil – The CQIexamination is a one-part,100-question, four-hour examand is offered in English only.*Requires preapproval.Please contact cert@asq.orgfor more details.For comprehensive exam information on the Quality Inspector certification,visit asq.org/cert.Certified Quality Inspector3

BODY OF KNOWLEDGECertified Quality Inspector (CQI)Topics in this body of knowledge (BoK) include additionaldetail in the form of subtext explanations and the cognitivelevel at which the questions will be written. This informationwill provide useful guidance for both the Exam DevelopmentCommittee and the candidate preparing to take the exam.The subtext is not intended to limit the subject matter or beall-inclusive of what might be covered in an exam. It is meantto clarify the type of content to be included in the exam.The descriptor in parentheses at the end of each line ofsubtext refers to the maximum cognitive level at which thetopic will be tested. A complete description of cognitivelevels is provided at the end of this document.NOTE: Approximately 20% of the questionsin each exam will require calculation.I. Technical Mathematics(19 Questions)A. Basic Shop MathSolve basic shop math problems usingaddition, subtraction, multiplication,division of fractions and decimals,squares, and square roots. Use methods such as truncating and roundingto obtain significant digits for positiveand negative numbers. (Apply)B. Basic AlgebraSolve or simplify first-degree andsingle-variable equations. (Apply)C. Basic GeometryCalculate general parameters suchas area, circumference, perimeter,and volume for basic geometricshapes. Calculate complementaryand supplementary angles. (Apply)4Certified Quality InspectorD. Basic TrigonometrySolve for angles and lengths usingtrigonometric functions such as sine,cosine, tangent, and the Pythagoreantheorem. (Apply)E. Measurement SystemsConvert units within and betweenEnglish and metric measurementsystems (SI) such as inch to microinch, liter to quart, and meter tomillimeter. (Apply)F. Numeric ConversionsUse various numbering methodssuch as scientific notation, decimals,and fractions, and convert valuesbetween these systems. (Apply)

II. Metrology (26 Questions)A. Common Gauges andMeasurement Instruments1. Variable gauges Identify and use variable gauges,including micrometers, calipers,dial indicators, and CoordinateMeasuring Machines (CMMs).Understand linear scales, such assteel rule, and gauge blocks. Useborescopes, thermometers, andtemperature probes. (Apply)2. Attribute gaugesIdentify and use attribute gauges,including thread plugs, progressiverings, flush pins, pin gauges, andradius gauges. (Apply)3. Transfer gaugesIdentify and use transfer gauges,including small-hole gauges,telescoping gauges, and springcalipers. (Apply)4. Measurement scalesDescribe and distinguish betweendial, digital, and vernier scales.(Remember)B. Special Gauges and ApplicationsIdentify and describe the followingbasic tools and components.(Remember)1. Electronic gauging tools:oscilloscopes, multimeters,and pyrometers.2. Automatic gauging components:machine vision, ultrasonic, X-ray,and laser.3. Pneumatic gauging components:air columns, probes, and rings.4. Force gauging: torque wrenches.5. Environment instrumentation:hygrometers, chart recorders,and data loggers.C. Gauge Selection,Handling, and Use1. 10:1 ruleUnderstand the 10:1 rule:inspection measurements requirebetter than the tolerance of adimension by a factor of 10, andcalibration standards require betterthan the inspection measurementsby a factor of 10. (Understand)2. Gauge selectionSelect gauges according tothe feature or characteristic tobe measured, the applicabletolerance and the accuracy,environment, and the resolutionand capability of the testinstrument. Determine whetherthe type of measurement shouldbe direct, differential, or transfer.(Apply)3. Gauge handling,preservation, and storageIdentify and apply variousmethods of cleaning, handling,and storing gauges. (Apply)4. Gauge correlationIdentify and apply methodsfor establishing the correlationbetween measurement instrumentssuch as gauge-to-gauge ormanual-to-automated process.(Apply)D. Surface Plate Toolsand Techniques1. Surface plate equipmentSelect and use height gauges,V-blocks, and other indicators tomeasure various types of features.Understand the care, cleaning,calibration, and lapping of asurface plate. (Apply)2. Angle measurement instrumentsIdentify and use protractors, sinebars, and angle blocks. (Apply)Certified Quality Inspector5

E. Specialized Inspection Equipment1. Measuring massDescribe and apply weights,balances, and scales. (Apply)2. Measuring finishDescribe and apply profilometers,and fingernail comparators.(Apply)3. Measuring shape and profileDescribe and apply mechanicalcomparators, roundness testers,precision spindles, and profiletracers. (Apply)4. Optical equipmentDescribe and apply opticalcomparators, optical flats, andmicroscopes. (Apply)5. Software-basedmeasurement systemsDefine and describe the use ofdigital cameras, in-line opticalsensors, vision inspection systems(white light/blue light), articulatingarms, laser trackers, contracers,and other digital systems forproduct inspection. Recognizesoftware limitations with regard tolocating functional datums, targetpoints and areas, hole positions,and the basic operation of the x,y, and z axes. (Understand)6. Measuring inclinationDefine and describe themeasurement of the slopeor slant of various equipment(mechanical/laser). (Understand)F. Calibration1. Calibration systemsDescribe the principles andpurpose of a calibration system,including the importance ofestablishing calibration intervalsand uncertainty. Identify and usebasic tracking and identificationmethods such as logs, stickers,radio frequency identifications(RFID), barcodes, and otheridentification codes to controlcalibration equipment. (Apply)6Certified Quality Inspector2. Calibration standardsand equipment traceabilityDescribe the hierarchy ofstandards, from working standardsthrough international standardsand the documentation process ofa measurement device traceableto the international standards.(Remember)3. Gauge calibration environmentDescribe the effects thatenvironmental conditions haveon the calibration process,such as temperature, humidity,vibration, and cleanliness of thegauge. (Apply)4. Out-of-calibration effectsDescribe the effects that out-ofcalibration instruments can haveon product acceptance and theactions to take in response to thissituation. (Apply)G. Measurement SystemAnalysis (MSA)Define and describe the followingelements of MSA. (Remember)1. Bias2. Stability3. Precision4. Accuracy5. Linearity6. Repeatability andreproducibility (R&R) studiesIII. Inspection and Test(33 Questions)A. Blueprints, Drawings,Geometric Dimensioningand Tolerancing (GD&T),and Model-Based Definitions1. Blueprints, engineering drawings,and model-based definitionsDefine and interpret varioussections of technical drawings:title blocks, tolerances, changeor revision blocks, includingnotes, scale, and size details.(Apply)

2. Terminology and symbolsDefine and interpret drawingviews and details for productspecifications or other controllingdocuments. Define and usevarious terms and symbols fromthe ASME Y14.5M standard.(Analyze)3. Position and bonus tolerancesCalculate position and bonustolerances from various drawings.(Analyze)4. Part alignmentand datum structureDetermine part alignment andsetup using the datum structure.(Analyze)B. SamplingDefine and interpret the followingterms related to sampling. (Apply)1. Acceptance quality limit (AQL)2. Random sampling3. Lot and sample size4. Acceptance numberC. Inspection Planningand Processes1. Inspection typesDefine and distinguish betweeninspection types such as incomingmaterial, first-article (first-piece),in-process, and final. (Apply)2. Inspection errorsIdentify potential inspection errorssuch as bias, fatigue, flinching,distraction, and poor time management. (Apply)3. Product traceabilityIdentify methods to trace productsand materials such as age control,shelf life, first-in first-out (FIFO),barcoding, date codes, and lotand part numbering. (Apply)4. Identification ofnonconforming materialDescribe various methods ofidentifying nonconformingmaterial such as tagging,labeling, and segregating.(Apply)5. Sampling plansCertified Quality Inspector7

5. Level of severityDefine and describe levels ofseverity (critical, major, andminor) and apply them to productfeatures and defects. (Apply)6. Disposition ofnonconforming materialDescribe disposition methodsincluding rework, reprocess,reinspect, scrap, and customerwaiver, as determined by amaterial review board (MRB)or other authority. (Apply)D. Testing MethodsDefine and use the following methodsin various situations. (Apply)1. Nondestructive testing:X-ray, eddy current, ultrasonic,dye penetrant, magnetic particle,optical, visual, and profile.8Certified Quality Inspector2. Destructive testing:tensile, force testing, and drop test.3. Functionality testing:tension, torque, leak testing,and compression.4. Hardness testing:Brinell, Rockwell, durometer, andmicro-hardness scales.E. Software for Test EquipmentIdentify and describe basictools (safeguarding, functionalchecks, comparison of test results,identification of attributes andparameters) used to ensure thatthe software for test equipmentadequately and correctly performsits intended functions. (Remember)

IV. Quality Assurance(22 Questions)A. Basic Statistics and Applications1. Measures of central tendencyCalculate mean, median, andmode. (Apply)2. Measures of dispersionCalculate range, standarddeviation, and variance. (Apply)3. Measures of proportionCalculate percentage and ratiomeasures for various data sets.(Apply)4. Graphical displaysDefine, interpret, and use scatterdiagrams, tally sheets, and barcharts to display data effectivelyin various situations. (Apply)5. Normal distributionDescribe various characteristics ofa normal distribution: symmetry,bell curve, and central tendency.(Understand)B. Statistical Process Control (SPC)1. Common andspecial cause variationExplain the difference betweenthese causes of variation. Determinewhether a process is in statisticalcontrol by analyzing data patterns(runs, trends, and hugging), andidentify what actions should betaken in response. (Evaluate)2. Control limitsand specification limitsDefine, describe, and distinguishbetween these limits as used inSPC. (Apply)3. Variables chartsIdentify characteristics and usesof X–R and X–s charts. (Apply)4. Attributes chartsIdentify characteristics and usesof p, np, c, and u charts. (Apply)5. Process capability analysisDefine and distinguish betweenCp, Cpk, Pp, and Ppk studies andidentify their application to varioustypes of data. (Understand)C. Quality Improvement1. Terms and conceptsDefine basic quality improvementconcepts such as defect detectionand prevention, the cost of poorquality, total quality management(TQM), and the importance ofcustomer satisfaction. (Understand)2. Products and processesDefine and distinguish betweenproducts and processes. Describethe interrelationships of productdesign, materials used, manufacturing processes, and finaloutput, and how individual stepsin a process can affect the finalproduct or the system as a whole.(Understand)D. Quality Audits1. Types of auditsDefine and describe varioustypes of audits, including internal,external, system, product, andprocess. (Understand)2. Audit processDefine and describe variousstages of the audit process(planning, performance, andclosure), including audit scopeand purpose, resources needed,audit schedule, opening meeting,interviewing, data gathering,document and record review,analysis of results, closingmeeting, audit documentation(reporting), recordkeeping, andverification of corrective actions.(Understand)3. Audit toolsDefine and describe the purposeof checklists, log sheets, samplingplans, record reviews, documentreviews, and forward- andbackward-tracing. (Understand)Certified Quality Inspector9

4. Communication toolsand techniquesDefine and describe the use ofgraphs, charts, diagrams, andother aids for written and oralpresentations including interviewtechniques and listening skills.(Understand)5. Corrective action requests (CARs)Describe how CARs from auditscan support quality improvement.(Understand)E. Quality Tools and TechniquesDefine and use the following qualitytools and techniques. (Apply)1. Pareto charts2. Cause and effect diagrams3. Flowcharts4. Control charts5. Check sheets6. Scatter diagrams7. HistogramsF. Problem-solving Toolsand Continuous ImprovementTechniquesDescribe and use the following toolsand techniques in various situations.(Apply)1. Plan-do-check-act (PDCA) orplan-do-study-act (PDSA) cycles2. Lean tools for eliminating waste:5S, error-proofing, value-streammapping; and lean concepts:kaizen, flow, pull3. Six Sigma phases:define, measure, analyze,improve, control (DMAIC)4. Failure mode andeffects analysis (FMEA)5. 8D methodology6. 5 Whys7. Fault tree analysis10 Certified Quality InspectorG. Resources1. Environmental andsafety supportDefine and use various resourcesrelated to personal and environmental safety: safety datasheets (SDS), material data sheet(MDS), and personal protectiveequipment (PPE). (Apply)2. Reference documentsIdentify and use national andinternational standards (ISO,ANSI, ASTM, QS) and customerrequirements as authorities thatsupport processes and proceduresused to ensure quality products.(Apply)3. Employees as resourcesDescribe how employees canbe empowered and the valuethey add to project teams orquality improvement teams.Describe typical team roles andresponsibilities: facilitator, groundrules, project, or team charter.Describe the four stages of teamdevelopment: forming, storming,norming, performing. (Remember)4. Quality documentationBasic quality documentationincluding correct form/revisionfor the process (ISO 9001,First Article Inspection Report,ISIR, PPAPs). Proper usageof policy, procedure, workinstructions and forms, properdocumentation practices suchas document control, filling outforms completely, correctingmisspellings, and initialingchanges. (Apply)

LEVELS OF COGNITIONBased on Bloom’s Taxonomy—Revised (2001)In addition to content specifics, the subtext for each topic in this BoK alsoindicates the intended complexity level of the test questions for that topic.These levels are based on “Levels of Cognition” (from Bloom’s Taxonomy—Revised, 2001) and are presented below in rank order, from least complexto most complex.REMEMBER Recall or recognize terms,definitions, facts, ideas, materials, patterns,sequences, methods, principles, etc.UNDERSTAND Read and understanddescriptions, communications, reports,tables, diagrams, directions, regulations, etc.APPLY Know when and how to useideas, procedures, methods, formulas,principles, theories, etc.ANALYZE Break down information intoits constituent parts and recognize theirrelationship to one another and how theyare organized; identify sublevel factors orsalient data from a complex scenario.EVALUATE Make judgments about thevalue of proposed ideas, solutions, etc.,by comparing the proposal to specificcriteria or standards.CREATE Put parts or elements togetherin such a way as to reveal a pattern orstructure not clearly there before; identifywhich data or information from a complexset is appropriate to examine further orfrom which supported conclusions canbe drawn.Visit asq.org/cert for comprehensive exam information.

Enhance your careerwith ASQ certification today!Visit asq.org/cert for additionalcertification information including: Applications Available certifications andinternational language options Reference materials Study guides and test-taking tips Comprehensive exam information ASQ sections International contacts EndorsementsItem B0080

Identify and use attribute gauges, including thread plugs, progressive rings, flush pins, pin gauges, and radius gauges. (Apply) 3. Transfer gauges Identify and use transfer gauges, including small-hole gauges, telescoping gauges, and spring calipers. (Apply) 4. Measurement scales Describe and distinguish between dial, digital, and vernier scales.

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