Tips & Tricks To Improve Efficiency, Patient Management, & Cash Flow .
Tips & Tricks to Improve Efficiency,Patient Management,& Cash Flow Block & Biggs Road Show For copy of presentation go lWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Who Are We? Bradley M. Block, M.D. Family Physician in independently owned, four physicianFamily Medicine group in Oviedo, Florida eCW User for 10 years William “Reddy” Biggs, M.D. Endocrinologist in independently owned, thirty-threeprovider Internal Medicine Multi-Specialty group in Amarillo,Texas eCW User for 8 years Board Certified in Clinical InformaticseClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Why Were We Asked to Speak? Both of us: Spoken together at NUC since 2008 ““eClinieClini-Geeks” on the eCW Web User’s Forum forassisting users w/ expert eCW advice Dr Block – written approx. 1,600 posts Dr Biggs – written over 3,000 posts & is a Forum Moderator Beta testers for new modules & versions of eCW Attested for EHR MU Bonus 2011, 2012 & 2013(& will attest for MU Stage 2 this year)eClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Goal of Our Talk Streamline Your Office Workflow &Transform Your Practice into a ModernPlatform of Patient Care by MaximizingTools Available to You Lots of New Ideas Make Note of at least 3 Things PresentedeClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Why Bother to Implement Changes –How Does This Benefit Me? Increase Efficiency of Providers & Staff Improve Documentation for Future Reference& Med Mal Protection Enrich Quality of Patient Care Improve Patient Engagement Enhance Patient Satisfaction Save Money & Boost IncomeeClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Overview of Our Presentation Share Tips, Tricks & Examples Mid Office (Medical Providers) Front Office Back Office (Billing & Finances) Question & Answer Session atthe End(But Dr. Biggs has to dash after session)eClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Mid Office Patient Management & Chartingof the PasteClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Mid Office Patient Care & Charting of the FutureeClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Chart Like a Pro- Maximize eCW Functionalities Prep for Photos TipsTips for Templates Ogle over Order Sets Orient you on OtherIdeaseClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Smile for the Camera!eClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
V10: Insert Photo Images Into Your Visit Notes Check Off “ShowThumbnails in Notes” in“Options” tab of PracticeDefault Settings Use “Examination” Sectionfor full thumbnail image Use “Physical Examination”Section for Hyperlink w/oimageeClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
V10: Printed Notes Include Photo Images Photos Show Full SizeUp at End of VisitNote when Printed orFaxed (includingphotos attached byPE hyperlink)eClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Adding Photos to Notes – Step 1– Link to NoteeClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Adding Photos to Notes – Step 2– Upload Photo from SourceeClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Photos Get Savedin Patient Documents FoldereClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Digitizing Photos –Use a Digital Camera for High Quality Photos Don’t get too manymegapixels -3mp is plenty For non-WIFI SD cards upload into patient chart viaSD slot in PC Eye-Fi card pushes photo toFax Inbox (configured as “FDrive”), then upload fromthere into patient charteClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Templates 101eClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Why Use Templates Instead of Order Sets? Templates ProvideDocumentation in AnySection of Note Order Sets ONLY CanProvide & Insert TX Plans Templates Allow forCustomized Insertionthrough “Options” ScreeneClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Avoid Merging in Unwanted Template Databy Setting Default Template OptionseClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Create Templates Easily on The FlyeClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Ensure Nurses & Ancillary Care ProvidersInsert Correct Documentation,DX, and CPT CodingeClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Keep Coding Correct – Immunizations &Special Services or Testing - DX & CPT CodeseClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Special PE Organ System TemplateseClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Order Sets- Just What the Doctor Ordered eClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Why Use Order Sets Instead of Templates? Templates Only Link TXPlans to Single DX Code &Limit TX Plan Choices Order Sets can be linked toNumerous Codes (i.e.- 28DM & Nephropathy codes) OS’s link unrelated MedicalConditions which sharesimilar test orders (i.e.- 17DX’s related to Hematology& Vitamin issues)eClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Use Order Setsto Quickly Grab TX Plan OptionseClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Order Sets – Quickly Create TX PlaneClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
V10: Use Order Sets for “Future” Orders Create Future Lab (or DI) Orders in OrderSet Administration Screen w/ desiredtimeline & desired repetitioneClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Templates & Order Sets Don’t SolveEverything – Try eCliniSense for TX Plan Helpful for Less CommonDX’s Order DX Specific Scripts,Labs, DI, & TreatmentNotes Can Jump from one DX toAnother (using Assess. Pull Down) Patient Specific Option Pull Up Choices by AnyProvider “Generate” to UpdateChoiceseClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Yet More Options to Customize Orders –Use “Favorites” to Order Labs or DI& Use Lab/DI Button to Toggle Between ScreenseClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
V10: Use Patient Specific “Previous” Lab(or DI) Orders to Find What You WanteClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
But Wait – We Still Need More RemediesFor Managing Patients Simplify & StreamlineScripts Mull OverMedications Leap through Labs Dabble in Documents Play with PortaleClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Some Prescriptions forYour Prescribing BlueseClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Speed Up Scripts –Create Custom Scripts for CommonlyPrescribed Meds to Avoid RX Edit Time Chronic Medical Conditions (DM, HTN, OA), Antibiotics,Pain & HA Meds Instructions, Medical Indication, Typical QuantityDispensed & RefillseClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Customize RX Edit Screen Pic ListseClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Faxing Controlled Substance ScriptseClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Save Even More Time –Stop faxes from Pharmacies Fax refill requests lowerefficiency & productivity Insist that pharmaciesonly submit refillrequests electronically All major pharmacychains, and most locallyowned pharmacies willrespect your request Copy of this Letter onour Web SiteeClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
V10: Refill ee-scripts in Rapid SuccessioneClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
NDC Codes Got you Down? Get the “NDC Patch” (in SP) to fix most issues Use “Manage Custom RX NDC” to Import &Link NDC Codes en-masse via Reports ConsoleeClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Link Residual NDC Code Problemsfrom individual Custom RX & Med SupplyUpdate Screens (evidenced by ee-RX failures)eClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
V10: Update Current Med Listthe Easy Way from External RX HXeClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Update Current Med List the Easy Wayfrom eHX (electronic Health Exchange)eClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
V10: Update the Current Med List inV10 from Past RX HX the Easy WayeClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Learn to Love Your Lab ResultseClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
V10: Cruise Through Your Incoming LabResults Faster Than EvereClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Use “Categories” to OrganizeFinding Lab & DI Results QuickereClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Love Your Documents Like Never BeforeeClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
V10:V10: View Patient Documentsin a New LighteClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
V10: Options for Providersto Note “Reviewed” StatuseClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
V10: Patient Document LogseClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Manage Patient Care Even Better– Use the Portal –Keep Connected with PatientseClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
MU: Maximize Use of Portal Messagesfrom Patients to Coordinate their Care Patients send you Blood Sugar or Blood PressureLogs (manually entered) Respond to Patient to adjust care Update Med Dosing in RX Screen of WebEncountereClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Simplify Portal Interaction & Increase Your% of Web Enabled Patients w/ Healow App- Convenient & Avoids Password LockLock-Outs- Promote Use with Healow Flyers in OfficeeClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Advocate the Portal & HealowNot Just for the Benefit of Your Office,but for the Benefit of Your PatientseClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Web Enabled Statsfor Patients Seen in Past 2 Years Dr Block’s Family Medicine Group 85% Dr Bigg’s MultiSpecialty Group 63% Dr Block’s own Patients 92% Dr Bigg’s own Patients 78%eClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Front Office of the PasteClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Front Office of TodayeClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
eCW “Letters” – Create Letters forCommon Patient Needs Letters Can Fill in Patient SpecificInformation w/ “Tags” Used by Providers, Front Office &Billing Staff Can Edit Letter, Change SavedDocument Name, Print, Fax Ideas: Work Excuses, No Shows,Patient Discharge, Special DiabeticLetters (i.e. Eye Care & InsulinPumps), Jury Duty Exemption, “WellPE” Performed & NML, MedicalStability for FAA V10: Designate “Favorites” (viastar symbol)eClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
“Wallet Card” (Med List)List) LettereClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Encrypt Medical Record CD’sfor FullFull-Proof HIPAA Compliance Adobe’s Password Protection Not Same as Encryption Use AES 128 Bit Encryption Key Try Roxio Creator (special version w/ encryption)or free “PDFill PDF Tools” Create Standardized Password Protocol (i.e.- use limited list of passwords or last 4 digits of SS#) Locally - Florida Information Protection Act of 2014effective July 2014 - one of the most strict breachnotification statutes in the countryeClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Faxing (or Printing) Records– Give Them What They Want –Use MultiMulti-Doc to Send All Reports at OnceeClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Faxing (or Printing) Records– Give Them What They Want –Use Encounters Screen to Fax Multiple VisitNotes All at OnceeClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Faxing Records– Don’t Clog Up the Fax Line When You GiveThem What They Want –Use the “Fax Schedule” OptioneClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Back Office –Billing & Finances of the PasteClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Back Office –Contemporary Billing & FinanceseClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
MedicScan Imports Insurance Card Info& Links to Plan in eCWeClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Maximize Efficiency - Interface withCollection Agency - TransWorld SystemseClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Collection Agency InterfaceAutomatically Creates Billing AlertseClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Take Home Message Maximize & Optimize Use ofeCW Functionalities More Efficiently & More EffectivelyDocument & Provide Patient Care Improve Patient Satisfaction& Care Coordination Save on Staffing Costs & Boost IncomeeClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Your Assignment Refer to your notes from today &Implement at least 3 Ideas Presented Share your experience with these changeson eCW Web User’s ForumeClinicalWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Questions? Bradley M. Block, M.D. William “Reddy” Biggs, M.D. For copy of our 2013 & 2014 presentations& Dr Bigg’s Pharmacy Fax Letter go lWorksBradley M. Block, M.D. -- William “Reddy” Biggs, M.D.
Fax Inbox (configured as "F-Drive"), then upload from there into patient chart eClinicalWorks Bradley M. Block, M.D. -- William "Reddy" Biggs, M.D. Templates 101 eClinicalWorks Bradley M. Block, M.D. -- William "Reddy" Biggs, M.D. Why Use Why Use Templates Instead Templates Instead Templates Instead of Order of Order of Order Sets .
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Top 10 Android Tips & Tricks September 13, 2016 Top 10 Android Tips & Tricks September 13, 2016. Top 10 Android Tips & Tricks September 13, 2016 . Tips & Tricks September 13, 2016 Win a 50 gift card to Roots @ Robies! Refer a friend or come in to sign-up for a library card during September (National Library Card
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1 25 Tips & Tricks for Concur Expense Boost your Spendtelligence with best practices, tips and tricks for Concur Expense. From the Best Practices Dashboard to configuring approval flows to online Help menu in 21 languages, this eBook covers everything you need to know to get the most out of your Concur solution. 25 Tips & Tricks for Concur
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tips and tricks for Novell eDirectory abstract This integration note provides useful tips and tricks to help network administrators, developers, and users plan, design, manage, and optimize Novell eDirectory. Throughout this integration note, tips and tricks are offered in the following areas:
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