For Professional Series Custom Inserts WARNING
SERVICE MANUALError! No index entries found.forProfessional SeriesCustom 48JPVCIN54JPVCIN60RP!WARNINGThe information provided in this document is intended fortrained, qualified personnel only. The proper function and thesafety of the appliance can be affected by an improper repair,and even serious threats to life or physical condition may arise.BSH Home Appliances Corporation is not liable for damagescaused by improper repairs performed by unauthorized parties.Local codes and standards apply and must be observed.Authorized servicers may contact the Technical Support Teamfor further assistance.
Service Manual for Thermador Professional Series Custom Inserts 12345678SYMBOLS USED IN THIS MANUAL .3IMPORTANT SAFETY INFORMATION .42.1Safety Before Servicing the Appliance. 4GENERAL.63.1Specifications . 63.2Blower Options for VCINxxJP Models* . 63.3Accessories. 73.4Data Plate . 73.5Warranty. 7Operation .84.1Control and Control Panel . 84.1.1AUTO Function . 84.1.2DELAY Function . 84.1.3Clean Filter Reminder. 84.1.4Heat Sensor . 84.2Ventilator / Power Harness . 94.3Main Relay Board / Power Supply . 94.4Lights . 94.5Resistor . 10Disassembly .115.1Filters, Spacer Panels, Grease Trays . 115.2Filter Top Trim . 115.3Electronics. 115.3.1Resistor(s) and Relay Board / Power Supply. 125.3.2Control Module . 125.3.3Halogen Lamp Assemblies . 13Troubleshooting .146.1Self-test Program . 146.2Additional Troubleshooting Steps . 14Additional References.157.1Technical Support . 15Notes .16Page 2 of 16
Service Manual for Thermador Professional Series Custom Inserts1SYMBOLS USED IN THIS MANUALSymbols used within this manual are illustrated and defined in thetable below.¿WARNING – this symbol alerts you to dangers that mayresult in bodily injury or death¿ CAUTION – this symbol alerts you to actions that mayresult in damage to the product or property NOTICE – this symbol alerts you to important informationand/or service tips.VIDEO – related service video available for viewing onQuickFinderPage 3 of 16
Service Manual for Thermador Professional Series Custom Inserts2IMPORTANT SAFETY INFORMATIONBefore starting to service an appliance, familiarize yourself with allsafety information and precautions included in this manual.2.1Safety Before Servicing the Appliance¿ Electrical hazards WARNINGBefore disassembly, removal, or installation of anycomponent !WARNING!9Before servicing the appliance, remove electrical power byeither disconnecting the power cord from the wall receptacleor by putting the circuit breaker in the OFF position.9If tests must be conducted while the appliance is live, alwaysuse a residual-current-operated circuit breaker. Theprotective conductor connection must not exceed therecommended values.9When repairs are complete, perform a function test inaccordance with the appropriate regulations.9Turn off electrical power by removing the power cord fromthe electrical outlet or putting the circuit breaker in the OFFposition.99Be sure the entire appliance has cooled to a safetemperature (including filters and light bulbs), and grease hassolidified in grease trays.Do not, under any circumstances, cut or remove the separateground wire or the third (ground) prong from the power cordplug.9Improper grounding or reverse polarization will causemalfunction, which can damage the appliance and create anelectrical shock hazard. Make sure the circuit is properlygrounded and polarized in accordance with applicable localcodes and ordinances. Receptacle replacement shall be inaccordance with the National Electric Code.WARNINGUse of replacement parts Use only authorized replacement parts for this appliance. Use ofunauthorized substitutions may cause non-compliance with safetystandards set for home appliances, will void the warranty, and maycreate safety hazards resulting in damage, bodily injury, or death.!WARNINGSharp components This appliance has sheet metal parts and components which mayhave sharp edges. Avoid injury by handling parts with care and usingadequate protective measures, such as wearing gloves.Page 4 of 16
Service Manual for Thermador Professional Series Custom InsertsWARNING!Clean-up hazards Do not allow any cleaning or polishing solutions/compounds,disinfectants, or bleaches to remain in contact with the stainless steelsurfaces for long periods, or after clean-up. These may containchemicals or materials which could release harmful inhalants andmay cause damage to the appliance. After cleaning or polishing,always rinse the cleaning/polishing materials with clear water andwipe dry with a clean, soft, non-abrasive cloth.¿ WARNINGPrior to returning appliance to service, confirm that 9All electrical connections are correct and secure9All safety grounds (internal and external) are correctly andsecurely connected9All panels and components are properly and securelyreassembled.Page 5 of 16
Service Manual for Thermador Professional Series Custom Inserts3GENERALThe Thermador VCINxxJP and VCIBxxJP Professional Series CustomInserts are available in 36-, 48-, and 54-inch widths, and are designedfor installation with all professional-style cooktops and ranges. Theymay be used with custom wall or island hood applications to create aseamless look.VCIBxxJP models include an integrated VTN1030C 1000 CFM bloweras well as a liner (LINER2xx) to protect the exterior base.VCINxxJP models include a set of four trim pieces which can be usedin lieu of the optional LINER2xx accessory. For these models, ablower must be purchased separately. NOTICEThe 16 or18 screws (#8A X 3/8 PH PN HD ZNC) used to attacheither the trim set or the LINER2xx to the custom insert are suppliedwith the custom insert. The same screws are used for eitherapplication, so if a LINER2xx is installed after the 4-piece trim setwas initially installed, save and reuse the screws when installing theLINER2xx.All models include dishwasher-safe grease trays and commercial-stylestainless steel baffle filters. Convenience features include a10-minute delayed shutoff, a Clean Filter indicator light, and an Autofunction, which enables a sensor that recalculates the temperatureevery 30 seconds and adjusts the blower speed accordingly.Custom inserts are shipped with halogen lamps, a transition withbackdraft damper, and pig tail wire assembly for use when wiring aremote blower.3.1SpecificationsThree fan speeds10” round duct size at dischargeRequires vertical ductingHalogen lighting – 120V 40-Watt max, G-9 baseElectrical – 120VAC, 60Hz (Amperage requirement will varydepending on blower option selected)Blower must be purchased separately for the VCINxxJP models(see Blower Options) 3.2Blower Options for VCINxxJP Models*The capacity of the hood is determined by the optional blower selectedand the ducting used.Blower options include inline (mounted between kitchen and externalwall), remote (mounted on roof or external wall), or integrated(mounted on hood). All blowers listed below are 120V AC and a 15AMP circuit breaker is recommended. For VCIN60RP Use 25.72.75.4INSTALLATIONACCESSORIESUse RFPLT600 inroof-mountapplicationsUse RFPLT1000 inroof-mountapplicationsUse WC10 WallCapUse WC10 WallCap* VCIBxxJP models include an integrated VTN1030C 1000 CFM blower.Page 6 of 16
Service Manual for Thermador Professional Series Custom Inserts3.3AccessoriesAccessories include a stainless steel backsplash for the 36” and 48”custom inserts (PAxxJBS), a stainless steel remote control panel(VCI2REMKS), and a stainless steel custom hood liner (LINER2xx).The first 4 positions of the FD number reflect the year/month theproduct was built. FD numbers that begin with 92 were built in 2012,93 2013, etc.The first 4 digits of the FD number (9207) shown in Figure 3 indicatethe VCIN36JP/01 was built in July 2012.Figure 1 (L to R) Backsplash, remote control panel, custom hood liner3.4Data Plate NOTICEBe prepared to provide the complete Model Number and FDnumber printed on the data tag of the unit when contactingThermador Customer Support or Technical Support for assistance.After removing the filter and spacer, on the right, the English andFrench data plates reflecting model number and FD number will bevisible on the right side of the frame (see Figure 2). The Spanishlanguage data plate is located on the left side.Figure 3 Location of Model No. and FD No. on data plate.3.5WarrantyFind the complete product warranty statement in the Use and CareGuide.During the warranty period, BSH Home Appliances (BSH) will pay forall repair labor and replacement parts found to be defective due tomaterials and workmanship. Service must be performed by anauthorized service provider during normal working hours. BSH willhave no responsibility or liability for repairs or work performed by anon-authorized servicer.Figure 2 To view the EN or FR data plate, remove RH filter and RH spacer.Page 7 of 16
Service Manual for Thermador Professional Series Custom Inserts44.1OPERATIONControl and Control PanelTEMPERATURE READINGBLOWER ACTION 86 F (30 C)86 - 103 F (30 - 39 C)104 - 121 F (40 - 49 C)122 - 166 F (50 - 74 C)DisabledLow speedMedium speedHigh speedThe 120V /60Hz / 60A control board is populated by 6 push-buttons(buttons 7and 8 have been removed from the board) and LEDs for thecontrol panel, and serves as a selector switch. The mode is selectedwhen a button is pressed. The control board then sends commands tothe relay board / power supply through the ribbon cable used forcommunication.If the DELAY button is pressed when the blower is off, the fan will turnon at the high speed setting for 10 minutes, then shut off.The LED above each button will illuminate when that particularfunction is activated.If the blower is operating when the DELAY button is pressed, the fanwill run for 10 minutes at the currently selected speed, then shut off.4.1.24.1.3DELAY FunctionClean Filter ReminderAfter 40 hours of operation, the LED above the FILTERS button willilluminate, indicating that the filters need to be cleaned.Pressing the button for 3 seconds will reset the 40-hour period andturn the LED off. The activated tone will occur after reset.Figure 4 Control board and control panel4.1.1AUTO FunctionWhen the automatic blower function is enabled by pressing AUTO, thefunction will control both the activation and speed of the fan based onthe temperature read by the heat sensor on the control board.If the AUTO function is selected while the blower is already running,(LO, MED, HI, or DELAY), the control will disable that function andimmediately initiate the automatic function.When AUTO is enabled, the control will poll the temperature every 30seconds and automatically adjust the blower speed accordingly.4.1.4Heat SensorThe control board includes an over-temperature sensor to protect thehood from high temperatures which may damage components.Over-Temperature Condition - The sensor is set to activate at 167º F(75º C) and reset when temperature returns to 140º F (60º C).When the over-temperature condition is activated, the ventilator willturn on high, and the corresponding LED will blink at .5 secondintervals.While the over-temperature condition is activated, the ventilator speedand delay switches are not functional. Light controls will remainoperational. When the sensor cools and once again reaches 140º FPage 8 of 16
Service Manual for Thermador Professional Series Custom Inserts(60º C), the control will revert back to the operational state prior to theover-temperature condition.Over-Temperature Fault Condition - The circuit is equipped with analarm indicating that the over-temperature protection is not workingdue to a damaged sensor. In the case of this extreme condition, allspeed-indicator LEDs will start blinking. All controls will still beoperational except the speed indicators.control the ventilator and lights. The relays react to input andcommands from the control board and activate the components in thehood. NOTICEThe heat sensor is not field-replaceable; the control must be replacedwhen the sensor malfunctions.4.2Ventilator / Power HarnessThe ventilator / power harness is wrapped in black sleeving. One endis connected to the main relay/power board, and the other end has amolex plug connector for the blower, as well as the L1 (black) andneutral (white) power supply leads.Figure 6 Main relay board / power supply4.4LightsHalogen lamp assemblies include a receptacle, a G-9 120V 40W bulb,and lens cover.There are two settings - normal and dim - which are controlled by theresistor(s).Figure 5 Molex plug on ventilator/power harness4.3Main Relay Board / Power SupplyFigure 7 Halogen lamp assemblyThe 120V / 60Hz / 16A main relay board / power supply is connectedto high voltage. Relays on a printed circuit board beneath the housingPage 9 of 16
Service Manual for Thermador Professional Series Custom InsertsTo replace a halogen bulb, use a flat-blade screwdriver to gently prythe lens cover off the lamp assembly. Remove the damaged bulb fromthe receptacle. Wearing gloves or using a cloth, insert the new 120V40W G-9 bulb into the receptacle.¿ CAUTIONAny surface contamination, including the oil from fingertips, maydamage a halogen bulb.Figure 8 Replacing a halogen lamp4.5ResistorA 100-watt 68 ohm resistor operates the dimming function of the lights.When selected, the brightness of the lamps is dimmed byapproximately 40%.There is one resistor for every two halogen lamp assemblies installed.Figure 9 ResistorPage 10 of 16
Service Manual for Thermador Professional Series Custom Inserts5DISASSEMBLY¿ WARNING5.2Filter Top TrimTo detach the stainless steel filter top trim from the stainlesscontrol/light panel, remove the filters, spacer panels, and grease trays,then remove the 3 screws and washers which secure the filter top trimpanel.Before servicing, review all safety information found in Section 2IMPORTANT SAFETY INFORMATION.5.1Filters, Spacer Panels, Grease TraysFor models with more than 2 filters, remove center filter(s) first. Pushfilter up, then pull out from the bottom. Repeat with remaining filter(s).Spacer panels are removed in the same manner as filters; push up,then pull out from the bottom.Grease trays lift up and out.Figure 11 Removing the filter top trim5.3ElectronicsThe electronics mounting panel supports the resistor and the mainrelay board / power supply. The control module is mounted to the rearof the control mounting assembly, which is attached to the stainlesssteel control/light panel. The halogen lamp assemblies are also affixedto the stainless control/light panel.To access the resistor(s), relay board / power supply, control module,or halogen lamp assemblies, first remove the filters, spacers, greasetrays, and filter top trim as described above.Figure 10 Removing filters, spacer panels, and grease traysNext, remove the 2 screws securing the junction box cover to the corepartition (see Figure 12), and disengage the junction box tabs from thecustom insert housing.Page 11 of 16
Service Manual for Thermador Professional Series Custom InsertsRemove the 4 side screws securing the core partition to brackets, and4-6 screws securing the core partition to top mounting plate. (Filterbracket will remain attached to core partition.)To remove the power supply, first remove the screw, then press thetwo leftmost tabs forward to release the module.Figure 14 Push two leftmost tabs forward to release power supply from mounting panel5.3.2Figure 12 Removing junction box cover and core partition5.3.1Resistor(s) and Relay Board / Power SupplyThe gold-colored resistors are attached to the electronics mountingpanel with 2 Phillips-head screws. To detach, disconnect the wireharness and remove the screws.Control ModuleThe control is secured to 3 studs affixed to the control mounting plate(which is taped to the control mounting panel) by 3 M4 hex nuts. Toremove the control, disconnect the communication harness, andremove the 3 nuts.The main relay board / power supply is secured to the mounting panelwith 1 screw on the side of the relay, and 4 plastic tabs on the relayhousing, which engage with 4 slots on the mounting panel.Figure 15 Removing the control module NOTICEFigure 13 Components on the electronics mounting panelWhen replacing the control module, buttons 7 and 8 must beremoved prior to installation. Instructions are provided with the part.Page 12 of 16
Service Manual for Thermador Professional Series Custom InsertsFigure 16 Control module with buttons 7 and 8 removedThe control mounting panel assembly is secured to the stainless steelcontrol/light panel by 4 corner studs (which are permanently affixed tothe assembly) and 4 M5 nuts. Due to the offset position of the tapedmounting plate, this assembly is not serviceable at this time.Figure 18 Removing a halogen lamp receptacle.Figure 17 Control mounting panel assembly front view (R) and rear view (L).5.3.3Halogen Lamp AssembliesThe halogen lamp assemblies are also affixed to the stainless steelcontrol/light panel.The halogen lamp receptacles will snap out. Depress the clips on thereceptacle housing (using a flat blade screwdriver, if necessary), whilegently pushing the receptacle downward through the front of thecanopy as shown in Figure 18. Disconnect the wire harness.Page 13 of 16
Service Manual for Thermador Professional Series Custom Inserts6TROUBLESHOOTINGThe procedures below are recommended if the custom insertmalfunctions 6.1Self-test ProgramPress the FAN and DELAY buttons simultaneously for 3 seconds toenable the test program, which activates the following sequence.1.2.3.4.LEDs switch on simultaneouslyLEDs switch off simultaneouslyBlower runs at low speed with corresponding LED illuminatedBlower runs at medium speed with corresponding LEDilluminated5. Blower runs at high speed with corresponding LED illuminated6. Blower switches off7. Light switch turns on at maximum power8. Lights are dimmed9. Lights turn off10. Audible beep indicates that self-test is completed6.2Additional Troubleshooting StepsIf the blower or hood is malfunctioning, verify the following 9999Filters are sufficiently clean to allow air to flow freelyWire and plug connections are tight and correctButtons on the control board are not stickingAudible switching noises can be heard from the main relay /power supplyUsing a voltmeter 9 Check for 120V coming into the unit at the power supply leads9 Check for 120V at each of the speed wires to chassis groundPage 14 of 16
Service Manual for Thermador Professional Series Custom Inserts7ADDITIONAL REFERENCESFor further information, please refer to the following documents onQuickFinder: Wiring diagramInstallation InstructionsUse and Care GuideRepair videosBlower manuals and instructionsRemote control Installation InstructionsLINER2xx Installation InstructionsBacksplash Installation GuideExploded views, parts lists, and related service and parts notes arealso available on QuickFinder. Visit http://portal.mch.bshg.com/portal. NOTICENot all service parts may be shown on the QuickFinder explodedviews; review the parts list for additional information.7.1Technical SupportAdditional assistance is available to authorized servicers by contactingthe Thermador Technical Support Team at 800 444-9091. Techniciansare available Monday – Friday, between the hours of 5am and 5pm,Pacific Time.Page 15 of 16
8NOTES58300000167356 ARA EN BBSH Home Appliances Corporation1901 Main Street, Suite 600, Irvine, CA 92614July 2016Page 16 of 16
Service Manual for Thermador Professional Series Custom Inserts Page 6of 16 3 GENERAL The Thermador VCINxxJP and VCIBxxJP Professional Series Custom Insertsare available in 36-, 48-, and 54-inch widths, and are designed for installation with all professional-style cooktops and ranges.They
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