Database Binary Backup PC Utility - Microsoft
IDatabaseBinary BackupPC UtilityReference ManualVersion 3.25Document Edition 3.0The flexible way to communicate
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Table of Contents1. Introduction . 11.1. Overview . 11.2. About This Manual. 11.3. Conventions Used in this Manual. 21.4. Disclaimer . 21.5. Related Documentation . 21.6. Minimum System Requirements . 22. Installation and Setup . 32.1. Software Installation. 32.2. Connecting the PC to the Coral System via KB0 . 72.3. Configuring the Terminal Settings . 83. Startup and Operations . 113.1. Starting the Application. 113.2. Backup. 133.3. Restore. 164. Troubleshooting. 19v
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Coral Database Binary Backup Utility Reference ManualIntroduction1. Introduction1.1. OverviewThis reference manual describes how to install and use the Coral Database Binary Backuputility.The Coral Database Binary Backup utility allows you to backup the Coral database onto aPC and to restore the database from a saved file. Binary Backup is used along with theCoral application-programming interface and other advanced Coral telephony products.The database can be saved into a file that contains all of the customer-specific information.This file can be used at any time for restoring the Coral system database to its originalcontents. The Save (Backup) procedure is recommended as the final installation step andalso whenever a major redefinition or configuration change is performed to the system. It isrecommended to generate a new file any time that the Save procedure is performed and thatyou save the old files for reference at the customer’s site and at technical support centers.The database memory power is backed by a lithium battery in order to retain its contentsduring power failures or system shutdowns. The battery will retain its contents for as longas four months if subject to continual system shutdown. The battery shelf life (nonpowered) is ten years.Database backups may consist of binary backup files, ASCII type database files, log filesand hardcopy listings and/or database ordering form copies. The most important and highlyrecommended types of database backups are the binary file backup and the FLASHmemory backup. This manual deals with the binary type of database backups.If total loss of database occurs due to a battery failure, the FLASH memory will be used,restoring the original contents of the system’s database (provided the system database waspreviously saved to the FLASH memory. The FLASH memory does not require any batterybackup and retains its contents indefinitely. This manual does not describe the Flashmemory Save and Restore features. Refer to Chapter 4 of the relevant Coral Installationand Hardware Reference Manual and to Chapter 21 of the Program Interface andDatabase Reference Manual.This product is designed for Coral software versions 11 or higher.1.2. About This ManualThis document includes the following chapters:Chapter 1Introduction presents an overview of this document.Chapter 2Installation and Setup includes instructions for installing thesoftware, connecting the Coral system to the PC, and configuringthe terminal settings.Chapter 3Startup and Operations describes how to activate the BinaryBackup Utility and how to use the application.Chapter 4Troubleshooting includes a description of system errors and howto troubleshoot them.1
IntroductionCoral Database Binary Backup Utility Reference Manual1.3. Conventions Used in this ManualThe following typographical conventions have been used throughout this guide.Menu optionsMenu options are displayed in Italics type. The sign denotes amenu heading. For example:Operations Restore opens the Binary Restore Browse dialog box.FieldsFields are displayed in italics typeface.ButtonsControl buttons are displayed in bold typeface.1.4. DisclaimerThe illustrations and other views, telephone displays or screen captures appearing in thismanual are examples used to explain more clearly, how the features and controls are used.Therefore, what appears on the display or screen capture in the illustrations may differ fromwhat appears on the actual equipment, and some of the illustrations may representsomething impossible in actual operation.The functions that can be used and the information that can be displayed will differdepending on the telephony state and external equipment being connected. The names ofcompanies, products, people, characters, and/or data mentioned herein are fictitious and arein no way intended to represent any real individual, company, product, or event, unlessotherwise noted.1.5. Related DocumentationLatest version of the Program Interface and Database Reference Manual1.6. Minimum System RequirementsBefore proceeding with the software installation, verify that the following minimum systemrequirements exist.1.6.1 Software Coral software version 11 or higher Windows 98 or higher1.6.2 Hardware Pentium II 200 MHz 64 MB RAM 5 MB free hard disk space CD ROM drive – for installing the application Free serial COM port Network connection for IP connectivity2
Coral Database Binary Backup Utility Reference ManualInstallation and Setup2. Installation and SetupPreparing the Binary Backup Utility for operation includes the following steps: Software installation onto the PC. This is done when you install the Binary Backupapplication onto your PC. Connecting the PC to the KB0 connector on the Coral system. This is done everytime that you use the Binary Backup application. Configuring the terminal settings in the PI (Program Interface) and the BinaryBackup application2.1. Software Installation1. Close all other applications that may be running in the background.2. Download the latest version from the manufacturer’s web site.a.b.c.d.Access the manufacturer’s website at http://www.tadirantele.comGo to Partners login, type your username and password.Click Enter. The Main Partners page is displayed.Go to Support Coral Maintenance and download the Binary Backup version.3. Double-click the Setup.exe file. The Setup dialog box appears.4. Click OK; the next setup dialog box appears, prompting you to specify the destinedsetup directory.3
Installation and SetupCoral Database Binary Backup Utility Reference Manual5. Do one of the following:If required, click Change Directory; the Change Directory dialog box appears,prompting you to select or enter the destination directory. Enter the path of thedesignated directory and click OK.Skip to the following step.6. Click theicon on the Binary Backup Setup dialog box; the Choose ProgramGroup dialog box appears.4
Coral Database Binary Backup Utility Reference Manual NOTE:Installation and SetupIf a message appears asking you whether you want to overwrite existingfiles, press the Enter key.7. Select Binary Backup and then click Continue; the Setup process runs. When the Setupprocess is complete, the following message box appears.8. Click OK; the message box closes.5
Installation and SetupCoral Database Binary Backup Utility Reference ManualNOTES:6
Coral Database Binary Backup Utility Reference ManualInstallation and Setup2.2. Connecting the PC to the Coral System via KB0The connection between the PC and the Coral serial port (KB0 only) permits databasetransfer via the Coral system via an RS-232 cable.RS-232KB0Coral SystemPC with DatabaseBinary Backup UtilityFigure 1: Coral-PC ConnectionTo connect the PC to the Coral system:1. Verify that the RS-232 cable includes one DB-9 female plug and that the other DB-9plug is suitable for the KB0 connection on the main control card. See table below.Control CardMEX, MEX-IP,MCP-IPx, MCP-IPslCoral IPx Office,MEX-IP2, MCP-IPx2, MCP-ATSMale/FemaleFemale/FemaleCableConnection2. Connect the female DB-9 plug to the COM socket located on the PC.987654321KB0 Serial Data Port9 pin connectorSignal GroundData Terminal ReadyTransmit DataReceive Data5432196PC COM Serial Port9 pin connectorFigure 2: Cable Pinout of Coral KB0 - PC COM Connection3. Route the RS-232 cable from the COM socket located on the PC to the KB0 connectoron the main control card.4. Connect the DB-9 plug on the other end of the RS-232 cable to the Coral KB0connector. WARNING: The ground connection to the PC should be the same ground connectionsupplied to the Coral system whenever possible.7
Installation and SetupCoral Database Binary Backup Utility Reference Manual2.3. Configuring the Terminal SettingsThe terminal settings can be configured either using the graphic interface or the silentcommand.2.3.1 Using the Graphic Interface1. Do one of the following:Open the Terminal Emulation application and log on to the PI with your password(route: Term Setup Update).Enter the Attendant Console (feature code #1996).2. Verify that the following RS-232 KB0 Terminal Setup parameters are configuredaccording to Coral system card type, as displayed in the following table. Refer toChapter 17 in the Program Interface and Database Reference Manual. NOTE:If any of the parameters are different, do one of the following: Write down the parameters that appear in the PI so that you canreconfigure the PI to the original setting later. Write down the paramters supplied by the customer.Control CardTerminal SettingCoral IPx OfficeFlexiCom 200Coral IPx 500FlexiCom 300, 400, 5000Coral IPx 800, 3000FlexiCom 6000Coral IPx 4000192003840057600Max. Baud Rate(Recommended)Data Bits8ParityNStop Bits13. Exit the Terminal Emulation application.4. Open the Binary Backup application. See Startup and Operations on page 11.5. In the main application window of the Binary Backup application, clickOperations Terminal Settings; the Terminal Settings dialog box appears.or select6. Do one of the following: 8Enter the IP Address and IP port of the Coral system in their respective fields.
Coral Database Binary Backup Utility Reference Manual Installation and SetupSelect the Comm option and then click OK to open the Comm Terminal Settingsdialog box. Then select the: Parameters that you entered in step 2. COM port in use.Then click OK; the Terminal Settings window closes.9
Installation and SetupCoral Database Binary Backup Utility Reference Manual2.3.2 Using the Silent CommandIt is possible to run the backup process from the silent mode, by typing the appropriate inifile name after the application executable path and appending the PBX password with acomma [,] or a backslash [/] as a delimiter.For example, if you enter the following in the Run dialog box:"C:\Program files\BinaryBackup\BinaryBackUp.exe" NewSetting.ini,z C:\Program files\BinaryBackup\BinaryBackUp.exe is theexecutable path. New Setting.ini is the Pbx configuration file. z is the PBX PI password.You can modify the settings in the dialog box as necessary.If the Silent Command mode, there is no user interaction during the process; the entireprocess takes place in the background while other processes are taking place. The SilentCommand mode is mainly applicable for scheduled backups (which are performed at thesame time as other processes).The system output for this backup include three backup files named after the ini file (forexample, newsetting.d1, newsetting.m, and newsetting.log).10
Coral Database Binary Backup Utility Reference ManualStartup and Operations3. Startup and OperationsThe Binary Backup application allows you to backup the Coral system database manuallyonto an external file and restore the database from an external file. During normaloperation, the database is automatically backed up periodically onto a separate file withinthe system. Manual database backup is required before removing power from the Coralsystem, before and after performing a major job on the system, or for a number of otherreasons.3.1. Starting the ApplicationClickand select Programs Binary Backup Binary Backup, or double-click onthe desktop shortcut; the Binary Backup application main window appears.Menu BarTool BarTask BarApplicationStatusProcess StartTimeProcess EndTimeFileNameTerminalSetting11
Startup and OperationsCoral Database Binary Backup Utility Reference Manual3.1.1 Menu BarThe Menu bar includes the following commands:BackupThis command opens up the Backup window, enabling you to backup thedatabase to a file. See page 13.RestoreThis command opens up the Restore window, enabling you to restore thedatabase from a file. See page 16.Terminal SettingThis command opens the Terminal Setting window, enabling you to setthe baud rate and the COM port. See page 8.ExitThis command closes the application.3.1.2 Tool Bar ButtonsThe tool bar includes the following buttons:ToolbarThe Backup button opens up the Backup window, enabling you to backup the databaseto a file. See page 13.The Restore button opens up the Restore window, enabling you to restore the databasefrom a file. See page 16.The Terminal Settings button opens the Terminal Setting window, enabling you to setthe baud rate and the COM port. See page 8.3.1.3 Task Bar FieldsThe task bar includes the following fields:Task BarApplication ProcessProcessStarting Time12ProcessEnd TimeFileNameTerminalSettingsApplication ProcessThis field displays the process – either Backup or Restore.Process Starting TimeThis field displays the time that the process began.Process End TimeThis field displays the time that the process ended.File NameThis field displays the name of the backed up or restored file.Terminal SettingsThis field displays the COM port, baud rate, parity, data bits, and thenumber of stop bits. See page 8.
Coral Database Binary Backup Utility Reference ManualStartup and Operations3.2. BackupThis option copies the current Coral system database to the PC file.1. From the main window, clickdialog box appears.or select Operations Backup; the Binary Backup2. Click the Browse button; the Backup Browse window appears, prompting you to selectthe desired path and file in which you want the database to be saved.3. Enter the filename and the path of the database.13
Startup and OperationsCoral Database Binary Backup Utility Reference Manual4. Click Save; the Backup Browse window closes.In the Binary Backup window, the destination path and file appear in the field and aStart button is enabled.5. Click Start; a progress indicator bar appears, indicating the database is being backed up.In Graphic Interface mode, at the end of the backup process, a message box appearsindicating that the process was successful. In Silent mode, the messages are logged into alog file.14
Coral Database Binary Backup Utility Reference ManualStartup and Operations6. Click OK and close the Binary Backup Progress dialog box.7. Exit the Binary Backup application.8. Restore the KB0 parameters to their original value recorded in step 2 of paragraph 2.3on page 8.15
Startup and OperationsCoral Database Binary Backup Utility Reference Manual3.3. RestoreThis option loads (restores) the backup database from the PC file to the Coral systemmemory by loading the stored backup database with system restart.1. From the main window, clickBrowse dialog box appears.or select Operations Restore; the Binary Restore2. Click the Browse button; the Backup Browse window appears, prompting you to selectthe filename from which the database is to be restored.3. Enter the filename and the path of the database.16
Coral Database Binary Backup Utility Reference ManualStartup and Operations4. Click Open; the Restore Browse window closes.In the Binary Restore window, the destination path and file appear in the field and theStart button is enabled.5. Click Start; a progress indicator bar appears, indicating the database is being restored. CAUTION: NOTE:Do not close the Binary Restore window before the restoration processis complete, otherwise it will be necessary to perform FirstInitialization to restart the system.Database restoration suspends all system activities. Users cannotresume any routine operations of the Coral system.When the Restore procedure is complete, the Coral systemautomatically initializes with the new database contents.17
Startup and OperationsCoral Database Binary Backup Utility Reference ManualIn Graphic Interface mode, at the end of the restoration process, a message box appearsindicating that the restoration process was successful. In Silent mode, messages are loggedinto a log file.6. Click OK and close the Binary Restore Progress dialog box.7. Exit the Binary Backup application.8. Restore the KB0 parameters to their original value recorded in step 2 of paragraph 2.3on page 8 using the Graphic Interface. NOTE:18It is the technician’s responsibility to ensure that the correct files andparameters have been supplied.
Coral Database Binary Backup Utility Reference ManualTroubleshooting4. TroubleshootingThe following error messages may appear while attempting backup or restore:Error MessageProblemSolution (See page 8)Incorrect passwordPasswordCable not connectedRS-232 cable connectionIncorrect baud rateBaud rate definition in Terminal SettingsIncorrect COM portCOM port in Terminal SettingsIncorrect host or port IP parametersIP parametersPort Is Already OpenCOM port is being used by anotherapplication.Exit the other application and connect tothe Binary Backup application asdescribed in steps 1 through 4 on page 8.1.Increase the max entries parameter.CSS error, didn’t acceptVersion HeaderBinary Backup could not read the Coralsoftware version number.2.Increase the timeout parameter inthe Ini file.Can’t Restore, Versionsdon’t matchExisting Coral software does not matchthe software of the saved file.If applicable, update the Coral softwareto the same version as the saved file.CCS error, didn’t acceptDef table HeaderBinary Backup could not read the Coralsystem definition table header.CCS error, can’t transferDB HeaderBinary Backup could not transfer theCoral system database header.CSS error can’t restoresector 1 because of toomany Binary Backupprotocol errors. ConnectionfailedRestore action failed due to excess oferrors during restoration.No DatabaseDatabase file is corrupted and cannotbe restored.Try to restore a different file or contactcustomer support.ini file does not existExecution with the command line wasgieven with a non-existing file nameCheck the ini filename.CCS error, checkpassword, cable or COMsetings1.Increase the max entries parameter.2.Increase the timeout parameter inthe Ini file.1.Increase the max entries parameter.2.Increase the timeout parameter inthe Ini file.1.Increase the max entries parameter.2.Increase the timeout parameter inthe Ini file.19
International HeadquartersTadiran Telecom (TTL) L.P.18 Hasivim Street P.O.Box 7607Petach Tikva 49170 IsraelTel. 972-3-9262000, Fax. 972-3-9262310USA HeadquartersTadiran Telecom, Inc.265 Executive Dr., Suite 250Plainview, NY 11803Tel. 1-516-632-7200, Fax. 1-516-632-7210http://www.tadirantele.comC o r a l T M D a t a b a s e B i n a r y B a c k u p P C U t i l i t y ( Ve r s i o n 3 . 2
Database backups may consist of binary backup files, ASCII type database files, log files and hardcopy listings and/or database ordering form copies. The most important and highly recommended types of database backups are the binary file backup and the FLASH memory backup. This manual deals with the binary type of database backups.
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