Aspiring Together Talent Pool Aspirant Directors - Leadership Academy

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Aspiring Together TalentPool – Aspirant DirectorsNomination PackThe Midlands and East Regional Talent BoardNovember 2019

Contents Introduction(Page 3) The benefits of the Talent Pool(Page 7) Overview of the process(Page 11) Who is eligible to apply?(Page 14) Nomination and Gateway Assessment Process(Page 17) Key questions and Contact details(Page 21) NHS Executive Director Success Profile(Page 25) 2018 Aspire Together

Introducing the Midlands and East RegionalTalent Board 2018 Aspire Together

4Introduction The Midlands and East Regional Talent Board (RTB) is the body created to drive a fresh approach to talentmanagement in the NHS. Chaired by Nick Carver, CEO at East and North Hertfordshire NHS Trust, the RTBconsists of senior representatives from organisations across the region, including providers, commissioners,NHS England and NHS Improvement. Chief Executive/Accountable Officers and Regional Directors (RDs) will already be aware of the work beingdone to ensure that talent management across our region is more strategic and effective, in order that the NHShas the leadership capacity it needs for the future. Initial efforts of the RTB have been focused on the creation of the ‘Aspire Together Talent Pool – AspirantDirectors’. The aim is to create and grow a diverse pool of aspiring Executive Directors who are ready to moveinto Executive Director roles within our organisation. Regional Talent Boards are now being established across the country to create a Talent Pool accessible by all. The Regional Talent Pool will be a resource for organisations to easily source talent for Executive Directorvacancies, this should reduce the cost and time to hire for these positions. Organisations will engage with NHSExecutive Search to access the Talent Pool and individuals within it. It is also a resource for our future leadership talent in their search for their next career opportunity within thesector. This process and tools have been codesigned with the system and with Korn Ferry, talent management experts. 2018 Aspire Together

5Purpose of the Nomination PackThe Aspirant Directors Nomination Pack is designed to inform and provide guidance to: Chief Executive Officers Regional Directors (NHS E and I, Public Health England and Health Education England) Accountable Officers Human Resource Directors (or equivalent) Candidates aspiring for their first executive role in the NHS.Having read this pack you will have an understanding of: What the NHS Executive Director Success Profile is and how it was created Who should apply The Nomination Process (next steps if you are looking to apply or nominate an individual) What it means to be assessed (what happens before, during and after interview) 2018 Aspire Together

6CEO/AO Ownership of the Talent Management Process It is critical that CEOs/AOs/RDs ‘own’ the talent management agenda in their organisations and wider systems.They are the individuals responsible for spotting and developing talent and supporting the growth anddevelopment of talented individuals to become future senior leaders. It’s equally important that this is a joint process between organisations and individuals, based on a careerconversation, noting that this process is similar to a job application and is for candidates seeking a career move. Every organisation should have, or be actively working towards, an embedded talent management approachand culture. Initially this may be using its own talent management process or Leadership Academy tools andguidance, supported by a process of regular career conversations to assess people’s readiness for their nextcareer move. It is expected that nominations for the Gateway process will be identified by the organisations’ internal talentmanagement processes and tools where these are established, or if the organisation does not yet have these inplace then they are expected to use the Leadership Academy’s 9 box grid and Maximising PotentialConversation tool. The approach to talent management within each organisation should mean that individuals who are ready tobecome Executive Directors and want to move into a role within the next 6 months will be being identified andthe executive team and the CEO/AO / RD will have a clear view who these individuals are. 2018 Aspire Together

The benefits of the Talent Pool 2018 Aspire Together

8What are the benefits of The Aspire Together Talent Pool – Aspirant Directors?What’s in it for my organisation? Diverse teams make better business decisions, and the NHS ‘top tiers’ tend to be unrepresentative of thecommunities we serve. We aim to address this deficit by looking wider and deeper for all potential talent, with aparticular focus on staff with protected characteristics who are under-represented at present across the region. Currently, many NHS organisations find it challenging to fill Executive Director vacancies, this regional TalentPool aims to help alleviate some of the challenges faced. Over time the Talent Pool will be the prime source for organisations to access individuals identified through thisprocess as ready for Executive Director vacancies, this should reduce the cost and time to hire for thesepositions. 2018 Aspire Together

9What are the benefits of The Aspire Together Talent Pool – Aspirant Directors?What’s in it for the individuals?This process has been created to identify and assess those ready and willing to move into their first executivedirector role within 6 months of assessment. This process is not a leadership development scheme, howeverdevelopmental feedback will be provided following assessment.The long-term aim for the Talent Pool is for individuals within it to receive automatic short-listing for appropriateExecutive Director roles. Whilst this automatic short-listing may take some time to establish, being part of the poolwill give individuals a beneficial level of visibility when it comes to short-listing for senior posts.All individuals nominated and invited for assessment will gain: A chance to reflect on what leadership means to them and their readiness for this role. An opportunity at interview to demonstrate their readiness. A feedback report and conversation based on their assessment against the Executive Director SuccessProfile. A career coaching conversation to help them understand the potential next steps for them. If assessed as ‘ready’ candidates will undertake a ‘scoping’ call to discuss their next career move. Signposting to development opportunities for those assessed as ‘not ready’. 2018 Aspire Together

10What are the benefits of The Aspire Together Talent Pool – Aspirant Directors? Where an individual is assessed as ‘ready’* for their first Executive Director role and placed in to the Talent Pool,they will also get access to: Matching to appropriate roles, and support them in applying We will work with them to understand their preferences and support them with finding suitableExecutive Director roles Career coaching conversations Practice / mock interviews when applying for roles CV writing support* The Talent Pool looks to assess an individual’s ‘readiness’ for Executive Director level roles, it does not assess readiness for aspecific role. If an individual is entered in to the Talent Pool, their suitability for a specific role will be evaluated by the hiringorganisation, when they choose to apply for a specific vacancy. 2018 Aspire Together

Overview of the process 2018 Aspire Together

The Regional Talent Board is now inviting nominations On Friday 1st November 2019 we will be inviting nominations for the Aspiring Executive Director Talent Pool GatewayAssessment Process. Nominations can be submitted through our online form: https://rtb-mande.apply.leadershipacademy.nhs.uk The closing date for applications is Monday 16th December 2019. Nominations are invited from individuals who will be ready to take on their first Executive Director role and looking to move into anew role in the next 6 months (following interview). Nominations should (ideally) be a joint process agreed through a career conversation between the potential candidate and aNominated Senior Leader at Executive Director level. For all candidates CEOs / AOs / Regional Directors (RD) are asked to confirm that the individual is currently working at ‘onebelow’ board or equivalent level and not involved in any ongoing performance, grievance or disciplinary discussions. After the closing date, the Aspire Together team will be in touch to confirm next steps. If invited to interview, candidates and their Nominated Senior Leader will receive ‘pre-work’ to complete which will form part ofthe evaluation ahead of the interview. This will take c. 1 day to complete, in line with what you might expect for a job application. Candidates will be invited for a 2-hour interview in late February or March 2020. We have developed a separate process for existing directors already operating substantively at executive director level – pleasecontact aspire.together@nhs.net for more information. 2018 Aspire Together12

13The ProcessWe are keen to broaden the range of talents and backgrounds in the executive talent pool and are thereforeadopting an approach where both managers and individuals can initiate the nomination process.Organisation Nominations From CEO/AO/RD ownership and with knowledge of the individual’s readiness and ambition for an ExecutiveDirector role within 6 months of assessment. Following a career conversation with candidates, existingexecutive directors and CEO/AOs/RDs would in most cases be the right people to make nominations to thetalent pool.Self-Nominations Research tells us that solely relying on manager nominations can often disadvantage those with protectedcharacteristics or from a less obvious background and that a self-nomination process tends to, over time, widenthe diversity of individuals in the available talent pool. Ideally, individuals who choose to self-nominate would still seek support from their CEO/AO/RD. All selfnominations will be notified to the relevant CEO/AO/RD who will be asked only to confirm: that the individual iscurrently working at ‘one below’ board or equivalent level and not involved in any ongoing performance,grievance or disciplinary discussions Where an individual is keen to self-nominate, but support from their CEO/AO/RD is not forthcoming, we wouldadvise candidates to speak with their Human Resource Director (or equivalent) or aspire.together@nhs.net. 2018 Aspire Together

Who is eligible to apply? 2018 Aspire Together

15Who is eligible to be nominated to Talent Pool?The following pages outline the process that should be used to evaluate candidates (or your own suitability) for thetalent pool and the process to follow for making nominations.You will find the decision tree which will help you understand the eligibility for nomination to the Aspire TogetherTalent Pool – Aspirant Directors.Please note Candidates should be aware that this is not a development programme but an initiative designed to identify,assess and then deploy ready now aspirant executive directors. Applying for the Talent Pool should be viewed as a similar process as to applying for a new role and requires aconsiderable amount of preparation (c.1 day). Candidates currently working at ‘one below’ board or equivalent level (provider or commissioner), for candidatesapplying from NHS England and NHS Improvement, Public Health England and Health Education Englandshould be operating at Band 9 / ESM1 or equivalent. 2018 Aspire Together

START HERENOIf you feel the individual’s role may be equivalentto this level, although not “officially” one belowboard level, please contactaspire.together@nhs.netNOIs the individual currently working at onebelow board level or equivalent?Has the individual been performing wellat this level for 12 months or more?YESNOAt this time, the individual is not eligible to benominated for the talent pool. As the talent poolprocess evolves and develops, minimumrequirements may change. Please check back onrequirements for future cohorts. In the meantime, wesuggest you have a career conversation with theindividual. You can also find development support andresources from the NHS Leadership Academy16YESNOYESIs the individual ready and willing tomove into their first board level role?YESYESIs the individual involved in any ongoingperformance, grievance or disciplinarydiscussions.NOAt this time, the talent pool may not be right for the individual. We suggest you have acareer conversation with the individual about how they can strengthen their applicationagainst the Success Profile. You can find further development support from the NHSLeadership AcademyNOThe individual and Nominated SeniorLeader agree that they are ready for adirector level role and ready to beassessed against the Success ProfileYESThe individual is eligible to be assessed for the Talent Pool. The next page explains the assessment process. 2018 Aspire Together

Nomination and Gateway Assessment Process 2018 Aspire Together

18A guide to completing the online nomination form for candidatesOnce online, you will find 10 steps to complete.You have the option to save and exit, so you can come back at any time. You just need to make sureyou complete your email address. You will be emailed a link to take you back to where you left off –don’t forget to save each time if needed. Step 1: Privacy – A link to our Privacy Policy. Step 2: Contact Details – All candidate contact information can be entered here. This will be theinformation we use for staying in touch during and after the assessment. Step 3: Nomination – Please select which nomination route you are following (self ororganisation). Step 4: Job Role – Use the drop-down menus available to tell us more about your current role. Step 5: Nominated Senior Leader – This person must be someone working at a more senior levelthan yourself (typically your line manager or at executive / board / governing body level. They willbe required to complete an assessment of you following your invitation to interview). 2018 Aspire Together

19A guide to completing the online nomination form for candidates (cont) Step 6: Career Conversation – tell us in your own words about the type of career conversationyou have had. Step 7: Supporting Documents – You will find two documents linked here to download,complete and upload Nomination Form Part B (mandatory) – This will be your career history for the last 10 years andsupporting information regarding your next move. CEO Sign Off (optional) – All candidates will need CEO / AO / RD sign off. If you nominate yourself, wewill check this on your behalf once we have received your nomination. Step 8: Equality and Diversity – This data will be used for monitoring our diversity across thecohort and by the Leadership Academy for reporting purposes. Step 9: Agreement – Please read our terms and conditions and confirm your agreement oncehappy to do so. Step 10: Summary – A helpful summary of all the information you have provided. 2018 Aspire Together

Aspiring ExecutiveDirectorNominations Self-check of eligibility for TalentPool Career conversation with NominatedSenior Leader (recommended) If self nominating complete &submit Nomination Form to RTB Organisation sponsored candidatescomplete Nomination Form andsend to your CEO/AO for sign offand upload to the online applicationsystem.Manager/ NominatedSenior Leader01/11/19 – 16/12/19 Review talent to identify readyExecutive Director talent Career conversations with readyExecutive Director talent Check candidate eligibility Request candidate completesNomination Form 2018 Aspire TogetherPhase TwoPhase ThreePhase FourPre- work for AssessmentDayAssessment DayFeedback Candidate Self-Assessment Form Online personality questionnaire Candidates will be invited to anAssessment DayInvites will be sent followingclosure of the nominationwindow.Details will be shared closer tothe date. Short phone call with assessorto share outcome of GatewayAssessment Process. Individual assessment report Developmental feedbackdiscussion with technicalassessor.c. 1 day0.5 days0.5 days20/12/19 - 31/01/20Feb / MarchMarch 2020Assessment of candidate’scapabilities against theSuccess Profile We encourage all individuals todiscuss the outcome of theGateway assessment with theirline manager and HR Director. Organisations will be informed ofthe outcome followingassessment.1 - 2 Hours20Those assessed as ‘ready’ enter the Talent PoolPhase OneApplications reviewed and gateway assessment placesoffered to eligible individualsNomination and Gateway Assessment Process Overview

Key questions and Contact Details 2018 Aspire Together

22Key Questions and Contact DetailsIf you have any questions, please contact aspire.together@nhs.netWhat support is available before applying?In the Midlands & East we are hosting several support webinars to provide a virtual briefing on what to expect from theprocess and an opportunity to speak with assessors ahead of applying.There are two versions available – 1 for organisations and 1 for candidates.Email aspire.together@nhs.net to register or follow the links on our webpage to add to your calendar. 2018 Aspire Together

23Key Questions (continued)What about existing Executive Directors who are interested in moving role and see the Talent Pool as agreat way to do this? A separate process has been created for individuals already operating at Executive Director level and who wish to enter theTalent Pool. Please contact aspire.together@nhs.net to find out more.What if the individual nominated is not yet seen as ready within the next 6 months?We are committed to supporting all of our talented people and we acknowledge that everyone’s potential is dynamic. If an individualis profiled as ‘not currently ready’, they will still be an asset to our healthcare system and we want to keep them motivated andengaged in reaching their potential. We will provide them with contact details to access coaching and career support to ensure theyknow their next possible career steps in reaching their future potential. We may pass on information to candidates regarding relevant development opportunities which might be of interest, for example:"Mock Interview Workshops", Midlands and East Executive Talent Scheme (MEET), and other interim stretch opportunities. They can re-apply to the pool when significant progress on closing the development gaps identified in their career conversationshas been made, both the employing organisation and the individual will need to take responsibility for these next steps. 2018 Aspire Together

24Key Questions (continued)If the Gateway assessment process is oversubscribed (i.e. you receive more nominations than spacesavailable) how will individuals be selected to participate? Spaces for assessment are limited however we are committed that everyone who is seen as eligible for the Talent Pool Gatewayassessment will be offered a place on a future assessment day. We are committed to seeing a diverse range of candidates from a breadth of organisations, locations, role types and mixture interms of diversity. In the meantime candidates can still apply for Executive Director positions independently.What kind of development can I access as a candidate? This process has been designed to create a Talent Pool of individuals looking to be deployed into their first executive directorrole and therefore it is not a development programme. Whilst we can signpost candidates to relevant development programmes, we would expect that candidates coming forward forassessment are already demonstrating the key characteristics set out within the Success Profile. We are aware that someindividuals may not recognise their own strengths so we would encourage a conversation with your HRD and the AspireTogether team if you are thinking of applying but unsure if you are ready. 2018 Aspire Together

SUCCESS PROFILENHS Executive DirectorMidlands & East Regional Talent BoardJune 2019

26Introducing NHS Executive Director Success ProfilesWhat is a Success Profile? It defines the optimal characteristics that drive success in an executive director level role in the NHSHow was the Success Profile defined?Data contributing this Success Profile includes Review of existing documents and models describing the competencies and capabilities critical for success as an Executive Director, as well asresearch into drivers of success in similar roles facing similar challenges, in other sectors Interviews with NHS leaders, regulators and professional leads on the future of the NHS and the capabilities required to succeed, as well ascurrent success drivers Behavioural interviews with Executive Director role models in the NHS, to understand the strengths and experiences that have contributed totheir success Interviews with middle managers in the NHS to understand how they see leadership roles evolving and what they will need in future fromExecutive Directors to perform at their bestWhat is it used for? The Success Profile is used to inform decisions about whether candidates in your region are ‘ready now’ for your ExecutiveDirector talent pool. The Success Profile will also be used to support broader talent management conversations.What is it not intended for? The Success Profile should not be used to make specific appointment decisions – e.g., ‘Is this person ready for theDirector of Strategy Performance and Planning role in this particular CCG’. To make specific appointment decisions, hiring managers will look in moredetail at the specific role requirements and candidate fit to that role.What will use of the Success Profile deliver for you? When you are looking for candidates for Executive Director roles, you will be able to trust the quality of the talent pool because the individualsin it will have been assessed as having the characteristics required for success in these roles It will also support career development conversations with aspiring Executive Directors – you can help individuals understand the requirementsfor success and discuss their interest in a Director level role as well as the development they will need to enter the talent pool 2018 Aspire Together

27Executive Director Role Context Cont.The nature of the 'step up' into Executive Director roles Accountability for the whole organisation’s performance. From contributing as a functional lead, to acting as a corporate leader by contributing tosetting direction and executing strategy with an organisation-wide lens. Increased accountability for external stakeholder relationships. From a focus on managing stakeholder relationships within the CCG or Trust, toincreasingly managing external relationships with regulators, patients/service users and public sector partners, etc. Longer term strategic focus. From a focus on how to deliver clearly defined functional objectives within (typically) a 1 year time frame, to a focus onshaping objectives in light of external forces and changes (e.g., an aging population) coming up in a 3 – 5 year time frame. Increased focus on enabling the organisation. From a focus on delivering high quality work through their team, to setting up the governance,structures, policies and cultural environment to get to root causes, manage risk, and set the people and organisation up for success. Role modelling and visibility. The seniority of the role and its position on the board means Executive Directors are role models and therefore mustbe increasingly conscious of the impact of their actions and words, acting as visible leaders across the organisation. 2018 Aspire Together

28Executive Director Success Profile – High level overviewCompetenciesThe high performing ExecutiveDirectors of today are supportedby the following competencies Drives for better outcomes Takes people with them Speaks up Brings compassion and humility Brings a learning mindsetExperiencesThe high performing ExecutiveDirectors of tomorrow will besupported by the followingcompetencies . Driving change and delivering tangible results Acts from a system’s mindset Managed budgets Finds new solutions Managing poor performance Develops people Leading leaders and engaging the workforce Creates a culture of inclusion Building a more inclusive and compassionate cultureTraits Engaging external stakeholders Breadth of experienceDriversThe high performing ExecutiveDirectors of today are supportedby the following traits The high performing ExecutiveDirectors of tomorrow will besupported by the following traits . Decisive and action orientated Influence Flexible Supportive and consultative Creative problem solvers Resilient Demonstrates an understanding of what the role entails in terms ofresponsibility, risk and impact. Expresses a desire to learn, grow, do interesting work, and stretchoneself. Sense of purpose beyond selfWhilst this represents what good looks like for Executive Directors, it is not expected that anyone will have a strength onevery aspect of the Success Profile. We understand that we need different styles and types of leadership. 2018 Aspire Together

29Executive Director Success Profile – Understanding the interrelationshipsCompetenciesExperiences Demonstrated behaviours Demonstrated experiences from CV Relatively easy to test in an interview or observe on the job, with trainingto ensure objectivity Very easy to test in an interview Have the most direct impact on performance Impacts performance insofar as they help individuals to developCompetencies and technical know-howTraits Personality preferences, not behaviours Difficult to test in an interview; easier to test using a validatedpsychometric (online personality test) Impacts performance by making it ‘come naturally’ to a person to practicea competency and therefore hone their skillsDrivers Motivation or underlying driver of behaviour Difficult to test in an interview Impacts performance by determining in which roles the person will beable to fulfil their personal needsPlease refer to the following page ‘Interpreting data’ which will provide further guidance. 2018 Aspire Together

30Executive Director Success Profile – Understanding the interrelationships cont.Interpreting data In general Competencies and Experiences are the best determinant of an individual’s ability to deliver in a role tomorrow. Traits and Drivers tell you more about their potential to quickly learn and grow into a role. There are relationships between specific Experiences, Competencies, Traits and Drivers and understanding these will help you understandindividuals’ ability to step up into new roles. In general if a candidate is low on a Competency or Experience but high on the related Traits, this means they have more potential to quickly learnthe new Competencies than if they are low on the related Traits. Conversely if they are high on the Traits related to a Competency but low on the Competency itself, it suggests more exposure to a role where thatcompetency is critical would help them develop quickly. Key relationships to be aware of are: The competencies Takes people with them, and Develops people are related to the trait ‘Influence’. The competencies Brings compassion and humility and Develops people are related to the trait Supportive and consultative. The competencies Finds new solutions is related to the trait Creative problem solver. The competency Acts from a system’s mindset is supported by the experience Cross boundary working. 2018 Aspire Together

31How to read the competencies 2018 Aspire Together

32Competencies: Drives for better outcomesMost Executive Directors will show evidence of being motivated to deliver great results.But not all will show that they drive for better outcomes, which is fundamentally about identifying opportunities and taking action to improve theorganisation’s ability to deliver in a sustainable way. To determine whether the person you’re assessing demonstrates this competency, consider yourevidence of whether this person . Identifies and acts on new ways to improve results and raise the bar on quality in the short and longer term, whatever those may be in theircontext. For example, do they initiate action to improve efficiency across their area of responsibility, quality of support provided to other departments,collaboration across the system, patient/service user outcomes, etc.? Do they consider how digital solutions can drive improvement? Pro-actively identifies goals to improve outcomes and implements concrete plans to deliver them in a sustainable way, based on an in depthunderstanding of the factors impacting performance. For example, do they use internal and external benchmarking to identify opportunities? Do theydig deep and do root cause analysis to ensure they’ve really understood the problem? Ensures they stay focused on results and improvements in outcomes over the long term balancing multiple factors to ensure they deliverreal improvement, without becoming distracted by activities for the sake of activity. For example, when plans are developed to achieve stretch goals,do they ensure clear metrics are created and frequently measured and adjust their approach to ensure they deliver the right outcome in the end? Dothey stay focussed on overall outcomes for patients/service users, balancing that against short term targets or issues. Stretch behaviour: Takes risks, by taking action and implementing solutions that haven’t been tried and tested, to deliver a step change inwhat can be delivered. For example, do they try out new organisational structures, processes, or systems, that haven’t been used in the samecontext before, to improve the performance/services for patients and service users? 2018 Aspire Together pa

Executive Search to access the Talent Pool and individuals within it. It is also a resource for our future leadership talent in their search for their next career opportunity within the sector. This process and tools have been codesigned with the system and with Korn Ferry, talent management experts. 4 Introduction

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