301b - LTM TECHNOLOGY SPECIALIST - F5, Inc.

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301b - LTM TECHNOLOGY SPECIALISTEXAM BLUEPRINTABOUT THE 301B-LTM SPECIALIST: MAINTAIN & TROUBLESHOOT EXAM.The 301b-LTM Specialist exam is the second exam required to achieve F5Certified! Technology Specialist, Local Traffic Manager (F5-CTS, LTM) status.This exam identifies individuals qualified to design, implement, maintain, andtroubleshoot advanced F5 product features to enhance the effectiveness of anApplication Delivery Network. They possess understanding of underlyingprinciples – from SSL-based VPN implementation to symmetric and asymmetricacceleration – and can draw on that insight to integrate Local Traffic Manager(LTM) into existing networks as well as new implementations.WHAT IS THE 301B-LTM SPECIALIST EXAM BLUEPRINT?F5 Certified! Exam Blueprints list all the objectives an exam has to measure,much like a syllabus for the exam itself. The blueprint provides the detailedbreakdown of candidate skills and knowledge. Blueprints can be used to identifyadditional study, and are best used in conjunction with the Exam Study Guides.PREREQUISITE:301a-LTM Specialist: Architect, Set-up & DeployCREDENTIAL AWARDED:F5 Certified! Technology Specialist, Local Traffic Manager (F5-CTS, LTM)THIS EXAM IS BASED ON V11.5.V3 2017

301b - LTM TECHNOLOGY SPECIALISTEXAM BLUEPRINT201 - TMOS TECHNOLOGY SPECIALISTSection1:Troubleshootbasic virtual server connectivity issuesEXAMBLUEPRINTCognitiveComplexityObjective 1.01Given a scenario, determine the appropriate profile setting modifications.ExamplesGiven a scenario of client or server side buffer issues, packet loss, or congestion, select the appropriate TCPor UDP profile to correct the issueGiven a scenario determine when an application would benefit from HTTP Compression and/or WebAcceleration profileObjective 1.02ExamplesObjective 1.03ExamplesObjective 1.04ExamplesObjective 1.05Given a sub-set of an LTM configuration, determine which objects to removeor consolidate to simplify the LTM configurationA/EA/EEvaluate which iRules can be replaced with a profile or policy settingEvaluate which host virtual servers would be better consolidated into a network virtual serverGiven a set of LTM device statistics, determine which objects to remove orconsolidate to simplify the LTM configurationU/AIdentify redundant and/or unused objectsIdentify unnecessary monitoringInterpret configuration and performance statisticsExplain the effect of removing functions from the LTM device configurationGiven a scenario, determine the appropriate upgrade and recovery stepsrequired to restore functionality to LTM devicesRIdentify the appropriate methods for a clean installIdentify the TMSH sys software install options required to install a new versionIdentify the steps required to upgrade the LTM device such as: license renewal, validation of upgrade path,review release notes, etc.Identify how to copy a config to a previously installed boot location/slotIdentify valid rollback steps for a given upgrade scenarioGiven a scenario, determine the appropriate upgrade steps required tominimize application outagesExamplesExplain how to upgrade an LTM device from the GUIDescribe the effect of performing an upgrade in an environment with device groups and traffic groupsExplain how to perform an upgrade in a high availability groupObjective 1.06Describe the benefits of custom alerting within an LTM environmentExamplesDescribe how to specify the OIDs for alertingExplain how to log different levels of local traffic message logsExplain how to trigger custom alerts for testing purposesObjective 1.07Describe how to set up custom alerting for an LTM deviceExamplesList and describe custom alerts: SNMP, email and Remote SyslogIdentify the location of custom alert configuration filesIdentify the available levels for local traffic loggingCognitive Complexity Key:R RememberA/E Analyze/EvaluateU/A Understand/ApplyU/AU/AR301b - LTM Technology Specialist exam blueprintBased on v11.5 2

301b - LTM TECHNOLOGY SPECIALISTEXAM BLUEPRINTSection 2:Identify and resolve application issuesObjective 2.01Determine which iRule to use to resolve an application issueExamplesDetermine which iRule events and commands to useGiven a specific iRule event determine what commands are availableObjective 2.02Explain the functionality of a simple iRuleExamplesInterpret information in iRule logs to determine the iRule and iRule events where they occurredDescribe the results of iRule errorsGiven specific traffic and configuration containing a simple iRule determinethe result of the iRule on the trafficExamplesUse an iRule to resolve application issues related to traffic steering and/or application dataObjective 2.04Interpret AVR information to identify performance issues or application attacksExamplesExplain how to modify profile settings using information from the AVRExplain how to use advanced filters to narrow output data from AVRIdentify potential latency increases within an applicationObjective 2.05Interpret AVR information to identify LTM device misconfigurationExamplesExplain how to use AVR to trace application trafficExplain how latency trends identify application tier bottlenecksExamplesObjective 2.07ExamplesObjective 2.08U/AU/AObjective 2.03Objective 2.06CognitiveComplexityGiven a set of headers or traces, determine the root cause of anHTTP/HTTPS application problemA/EU/AU/AU/AExplain how to interpret response codesExplain the function of HTTP headers within different HTTP applications (Cookies, Cache Control, Vary,Content Type & Host)Explain HTTP methods (GET, POST, etc.)Explain how to decode POST dataGiven a set of headers or traces, determine a solution to an HTTP/HTTPSapplication problemA/EInvestigate the cause of a specific response codeInvestigate the cause of an SSLHandshake failurePredict the browser caching behavior when application data is received (headers and HTML)Given a direct trace, a trace through the LTM device, and other relevantinformation, compare the traces to determine the root cause of anHTTP/HTTPS application problemCognitive Complexity Key:R RememberA/E Analyze/EvaluateU/A Understand/ApplyA/E301b - LTM Technology Specialist exam blueprintBased on v11.5 3

301b - LTM TECHNOLOGY SPECIALISTEXAM BLUEPRINTExamplesObjective 2.09ExamplesObjective 2.10ExamplesGiven a failed HTTP request and LTM configuration data determine if the connection is failing due to the LTMconfigurationGiven a direct trace, a trace through the LTM device, and other relevantinformation, compare the traces to determine a solution to an HTTP/HTTPSapplication problemA/EInvestigate the cause of an SSLHandshake failureGiven a failed HTTP request and LTM configuration data determine if the connection is failing due to the LTMconfigurationGiven a scenario, determine which protocol analyzer tool and its options arerequired to resolve an application issueU/AIdentify application issues based on a protocol analyzer traceExplain how to follow a conversation from client side and server side tracesExplain how SNAT and OneConnect effect protocol analyzer tracesExplain how to decrypt SSL traffic for protocol analysisExplain how to recognize the different causes of slow traffic (e.g., drops, RSTs, retransmits, ICMP errors,demotion from CMP)Objective 2.11Given a trace and necessary supporting documentation, determine the rootcause of an application problemExamplesAnalyze a tcpdump to identify application or configuration problems.Objective 2.12Given a trace and necessary supporting documentation, determine a solutionto an application problemExamplesAnalyze a tcpdump to identify application or configuration problemsObjective 2.13Given a scenario, determine from where the protocol analyzer data should becollectedA/EA/EU/AExamplesExplain how to decrypt SSL traffic for protocol analysisExplain how to recognize the different causes of slow traffic (e.g., drops, RSTs, retransmits, ICMP errors,demotion from CMP)Chose the appropriate protocol analyzer for troubleshooting a given problem (e.g., Wireshark, tcpdump,ssldump)Identify application issues based on a protocol analyzer traceExplain how SNAT and OneConnect effect protocol analyzer tracesObjective 2.14Given a trace, identify monitor issuesCognitive Complexity Key:R RememberA/E Analyze/EvaluateU/A Understand/ApplyU/A301b - LTM Technology Specialist exam blueprintBased on v11.5 4

301b - LTM TECHNOLOGY SPECIALISTEXAM BLUEPRINTExamplesExplain how to capture and interpret monitor traffic using protocol analyzerExplain how to obtain needed input and output data to create the monitorsObjective 2.15Given a monitor issue, determine an appropriate solutionExamplesDetermine appropriate monitor and monitor timing based on application and server limitationsDescribe how to modify monitor settings to resolve monitor problemsSection 3:Identify and resolve LTM device issuesObjective 3.01Interpret log file messages and/or command line output to identify LTM deviceissuesExamplesObjective 3.02Identify the appropriate command to use to determine the cause of an LTMdevice problemExamplesObjective 3.03Analyze performance data to identify a resource problem on an LTM deviceExamplesAnalyze performance data to identify a resource problem on an LTM deviceObjective 3.04Given a scenario, determine the cause of an LTM device failoverExamplesExplain the effect of network failover settings on the LTM deviceExplain the relationship between serial and network failoverDifferentiate between unicast and multicast network failover modesIdentify the cause of failover using logs and statisticsExamplesCognitiveComplexityU/AInterpret log file messages to identify LTM device issuesInterpret the qkview heuristic resultsIdentify appropriate methods to troubleshoot NTPIdentify license problems based on the log file messages and statisticsIdentify hardware problems based on the log file messages and statisticsIdentify resource exhaustion problems based on the log file messages and statisticsIdentify connectivity problems based on the log filesDetermine the appropriate log file to examine to determine the cause of the problemObjective 3.05U/AGiven a scenario, determine the cause of loss of high availability and/or syncfailureU/AA/EU/AU/AExplain how the high availability concepts relate to one anotherExplain the relationship between device trust and device groupsIdentify the cause of config sync failuresExplain the relationship between traffic groups and LTM objectsInterpret log messages to determine the cause of high availability issuesCognitive Complexity Key:R RememberA/E Analyze/EvaluateU/A Understand/Apply301b - LTM Technology Specialist exam blueprintBased on v11.5 5

301b - LTM TECHNOLOGY SPECIALISTEXAM BLUEPRINTCognitive Complexity DescriptionsLower Order Thinking SkillsHigher Order Thinking teInformationretrievalKnowledge transferCritical thinking andreasoningInnovation orCreative thinkingRotememorizationComprehension orAbility to applyknowledge to astandard processDetermine howparts relate towhole or Knowledgeintegration andapplication to newsituation(s)Forming an originalwork productRetrieve relevantknowledge fromlong-term memoryConstruct meaningfrom informationMake judgmentsbased on criteriaCombine or reorganizeparts to form a newpattern or structuree.g., recall, retrieve,recognizee.g., interpret, classify,compare, explain,implemente.g., troubleshoot,attribute, diagnose,critiquee.g., generate, plan,produceAlpine Testing Solutions’ suggested cognitive complexity levels and associated verb references consider multipleapproaches to defining cognitive processing (e.g., Anderson et al., Webb, Bloom, Frisbie). Above material created withassistance from Alpine and distributed with Alpine’s permission as an attachment to certification test blueprints.Alpine Testing Solutions, Inc. (Alpine) gives F5 Networks permission to distribute the PDF “Cognitive Complexity Description 20130418.pdf” as an attachment tocertification test blueprints created with assistance from Alpine into the exam blueprint. 2017 F5 Networks, Inc. All rights reserved. F5, F5 Networks, and the F5 logo are trademarks of F5 Networks, Inc. in the U.S. and in certain other countries.Other F5 trademarks are identified at f5.com. Any other products, services, or company names referenced herein may be trademarks of their respective ownerswith no endorsement or affiliation, express or implied, claimed by F5.301b - LTM Technology Specialist exam blueprintBased on v 11.5 6

The 301b-LTM Specialist exam is the second exam required to achieve F5 Certified! Technology Specialist, Local Traffic Manager (F5-CTS, LTM) status. This exam identifies individuals qualified to design, implement, maintain, and troubleshoot advanced F5 product features to enhance the effectiveness of an Application Delivery Network.

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