Bed Bug Heat Treatment Service Agreement

Hold Harmless and Indemnification Agreement In consideration for the Bed Bug Heat Treatment Services (hereinafter, the “Services”) provided by the Bastrop Housing Authority to Client, who is the owner of the real property located at: (hereinafter, the “Premises”) and to the furthest extent allowed by law, Client, does hereby agree to indemnify, hold harmless and defend the Bastrop Housing Authority and each of its board members, employees, agents and authorized volunteers (hereinafter collectively referred to as “BHA”) from any and all loss, liability, penalties, costs, expense and damages (whether in contract, tort or strict liability, including but not limited to personal injury, death at any time and property damage) incurred by BHA, Client or any other person, and from any and all claims (actual or threatened), demands and actions in law or equity (including attorney’s fees and litigation expenses), arising or alleged to have arisen directly or indirectly out of BHA’s performance, purported performance, or non-performance of the Services at the Premises. Client’s obligations under the preceding sentence shall apply regardless of whether BHA or any of its board members, employees, agents and volunteers are negligent, but shall not apply to any loss, liability, penalties, costs, expense and damages caused solely by the gross negligence, or caused by the willful misconduct, of BHA or any of its board members, employees, agents and authorized volunteers. Client shall pay for and maintain in full force and effect all insurance, including liability insurance and property insurance, as required by the Bed Bug Treatment Service Agreement between BHA and Client, which is incorporated into and made a part of this Agreement. Client shall conduct all defense of BHA at Client’s sole cost. The fact that insurance is obtained by Client shall not be deemed to release or diminish the liability of Client, including, without limitation, liability assumed under this Agreement. The duty to indemnify shall apply to all claims regardless of whether any insurance policies are applicable. The duty to defend hereunder is wholly independent of and separate from the duty to indemnify and such duty to defend exists regardless of any ultimate liability of Client. The insurance policy limits do not act as a limitation upon the amount of defense and/or indemnification to be provided by Client. Approval or purchase of any insurance contracts or policies shall in no way relieve from liability nor limit the liability of Client, its officials, officers, employees, agents, or volunteers. BHA shall be reimbursed for all costs and attorney’s fees incurred by BHA in enforcing this Agreement. This Hold Harmless and Indemnification Agreement shall survive the expiration or termination of the Bed Bug Treatment Service Agreement between BHA and Client. The undersigned acknowledges that he/she (i) has read and fully understands the content of this Hold Harmless and Indemnification Agreement; (ii) is aware that this is a contract between the BHA and Client; (iii) has had the opportunity to consult with his/her attorney, in his/her discretion; (iv) is fully aware of the legal consequences of signing this document; and (v) is the Client or his/her/its authorized signatory. Client Name (Property Owner): Address: Phone #: Signature: Date: Print Name and Title: Bastrop Housing Authority 502 Farm Street, PO Box 707, Bastrop, Texas 78602, 512-321-3398 Signature: Print Name and Title: Technician Name: Date: Technician Ph. #:

HOUSING AUTHORITY OF THE CITY OF BASTROP P. O. Box 707, 502 Farm Street, Bastrop, Texas 78602 PH: 512-321-3398 TTY: 1-800-735-2989 FAX: 512-303-0568 The Owner does not discriminate against persons with disabilities BED BUG PREPARATION SHEET FOR FOR HEAT TREATMENT SERVICE Scheduled Treatment Date: Time: Address of Premises to be Treated: 1. Client and Occupant by his/her signatures below acknowledge and agree that they have each read and understand this Bed Bug Preparation Sheet for Heat Treatment Service, including the Heat Treatment Checklist, and will comply with each of the items listed below prior to the date of the scheduled heat treatment. Client and Occupant understand that, during the time required to heat the Premises, the potential for damages to furnishings and fixtures is practically non-existent. Heat Treatment Checklist: Client and Occupant agree to take all necessary precautions that include, but are not limited to, (place a check mark next to each item once completed): People, live plants and pets, including fish and/or tanks must be removed from the Premises prior to service. People should leave with only the clothes they are wearing. (Personal belongings such as purses, luggage or other items may contain bed bugs that could be brought back and re-infest the Premises.) Occupant agrees to remove any and all bullets, guns, pressurized cylinders, aerosol cans, paints, and flammable chemicals from the Premises prior to treatment. All medicines and vitamins shall be placed in the refrigerator or removed from the Premises Fresh fruits and vegetables, chocolates, wines/liquors, artificial sweeteners, soaps, candles, chocolate, cosmetics, bottled alcohols, cologne/perfume, should be placed in the refrigerator. Wax based or paraffin-based items (soaps, candles, wax figurines, crayons, cosmetics/make-up, lipstick) should be placed in the refrigerator. Occupant agrees that appliances, computers, and all other electronics shall be unplugged from the wall prior to treatment. (Electronics have a high potential for infestation in the source area. The equipment is usually rated for temperatures above 165 degrees.) Small items such as picture frames, paintings, or paperwork should be stored in such a manner to prevent them from being blown away or damaged by air circulation during the remediation process. Occupant agrees all clothing or other cloth items present during the heat treatment should not be removed from drawers unless to be hung on clothes hangers. Clothing, lines, laundry, etc., should not be piled on the floor or placed in laundry baskets. Clothing and other items may be manipulated during the treatment to allow the heat to penetrate. Occupant agrees that waterbeds must be drained or disassembled to allow the frame to reach the proper temperature and air mattresses must be partially deflated to avoid damage and any electric pumps must be unplugged from the outlets. 2. Client and Occupant agree that BHA will not be responsible for damage to any one-of-a-kind items such as heirlooms, antiques, oil paintings, vinyl, wax or plastic items, wooden or stringed musical instruments, etc. As a precaution, Occupant should remove these items from the Premises prior to treatment to prevent damage from heat. Occupant agrees to inspect each such item carefully for bed bugs so that they do not transport them out of the Premises or re-infest the unit after treatment is complete.

3. Client and Occupant agree that a BHA staff member or technician will inspect the Premises prior to the scheduled treatment to confirm the Premises has been properly prepared. However, it shall be the Client’s and Occupant’s responsibility to take all necessary precautions to protect their belongings. BHA will not inspect every item in the Premises and will not be held liable for damage to items the Occupant missed or failed to properly prepare. BHA reserves the right to refuse service when it is obvious that areas of the Premises were not properly prepared in advance. 4. Occupant agrees that each person in the Premises household must select one set of clothing to wear the day of the treatment. The clothing must be placed in the dryer for one hour on high heat, then placed in a sealed bag and left outside of the Premises prior to the scheduled treatment. Occupant agrees that each person in the Premises household will change into these clothes prior to re-entering the Premises and agrees to immediately launder any clothing worn from the Premises to prevent re-infestation. 5. Occupant agrees not to remove bed linens, including bed skirts, sheets, pillows and bed coverings prior to treatment. Such items will be removed and placed on top of the bed during the heat treatment to allow heat to penetrate. 6. Occupant agrees that mattresses, bed frames, cushions and other furniture will be manipulated during the treatment to allow heat to penetrate. Occupant agrees to leave as much personal belongings in the Premises as possible since success requires treatment of all possible items. 7. Client and Occupant agree to comply with any additional preparation instructions that may be given at the time service is scheduled. 8. After treatment, Occupants agrees to use a vacuum cleaner (preferably HEPA-filtered) to remove any bed bugs and their cast skins from all observed and suspected harborage sites upon return to the Premises and at least once a week thereafter. The vacuum bag should be removed immediately afterward, sealed tightly in a plastic bag and taken immediately from the Premises to an outside trash can. 9. Client and Occupant agree to provide BHA staff or technicians access to the Premises for follow up inspections and/or treatment because this is necessary as part of the treatment process. 10. Client and Occupant agree that this heat treatment service is not guaranteed and may need to be repeated as necessary. Bed bugs are brought in from an outside source and can spread and re-infest if the source is not discovered. Full cooperation and disclosure of the source of bed bugs is crucial to prevent re-infestation. 11. Client and Occupant agree that in the event it is determined that the heat treatment has not been successful treating items with an infestation, such as mattresses, box springs or other furniture, and re-infestation continues to occur, BHA may discuss the need to dispose of such items to prevent future re-infestation. 12. Occupant agrees that he/she may be contacted at (phone number) once heat treatment is completed and it is safe to return home. Occupant Name(s) (Adult Residents at Premises): Address: Phone #: Signature: Date: Signature: Date: Client Name (Premises Owner): Address: Phone #: Signature: Date: Print Name and Title: Bastrop Housing Authority 502 Farm Street, PO Box 707, Bastrop, Texas 78602, 512-321-3398 Signature: Print Name and Title: Technician Name : Date: Technician Ph # :

Day-to-Day Prevention Bed bugs are excellent hitchhikers, so be extra careful when traveling (see tips below). Change and wash bedding regularly. Do not bring second-hand furniture into your home unless you have thoroughly inspected and cleaned the items first. Reduce clutter. Traveling Tips Inspect mattress and headboard with flashlight. Keep bags, luggage, and backpacks off the bed. Inspect and then use a luggage rack. Never place clothes, or jackets, on bed or couch. Do not store clothes in dresser. If you are concerned about exposure, after travel, seal all items in plastic bags until time for washing or treatment. Unpack clothes directly into washer / dryer. Inspect luggage closely with flashlight and magnifying glass for bed bugs upon returning home. Bites and Disease Bed bugs are not known to transmit disease. Bites are often painless and occur at night while you are sleeping. Some people suffer allergic reactions and develop painful swelling. The important thing is to act fast — before they have time to multiply. Pesticide Safety First! Read the Label. How to Hire a Pest Control Operator Call several licensed and insured companies, compare services and get written estimates. Insist on and check references. Look for companies that: offer an IPM solution offer both chemical and nonchemical treatment options give a pre-treatment check-list perform pre-treatment inspection recommend both interceptors and encasements offer two or more service visits and follow-up Before Using Pesticides Some pesticides are considered minimum risk. EPA does not register and check for effectiveness of these products. These products do not have EPA registration numbers on the label. Never use outdoor pesticides indoors. Some pesticides and total release foggers are highly flammable. Improper use may cause a fire. Never overuse pesticides. More is not better! Read, understand, and follow the label-use directions. For more information on bed bugs and IPM go to: Bed Bug Prevention, Detection and Control Bed bugs are parasites that seek out sleeping people or animals for a blood meal. After feeding, they hide. It is challenging, but not impossible, to prevent, detect and control bed bugs due to their small size and ability to squeeze into cracks and crevices, where they are often unnoticed. Pesticides alone generally will not eliminate bed bugs. Effective bed bug control requires Integrated Pest Management (IPM). IPM is an environmentally sensitive approach to pest management that relies on knowledge of the pest, plus common sense practices, such as inspection, monitoring, reducing clutter, the use of physical barriers, and the judicious use of pesticides. Be Alert, Be Aware, Bed Bugs Could be Anywhere! www.epa.gov/bedbugs Pesticide Poisoning: Call 1-800-222-1222 735F12013

Actual size Early detection and prompt response will avoid larger problems. Caulk cracks and spaces Interceptor under leg Where do Bed Bugs Hide? Bed Bug Identification Eggs: tiny, white, and glued to surfaces. Nymphs are light colored, from 1/16th”. Adults are rusty red, apple seed sized, 3/8”. Six legs, oval, flattened from top to bottom. Do not jump or fly, but are good runners. They tend to congregate together. They can live several months without a blood meal. Important: Capture several examples of the pest and have them identified by a qualified expert before taking any further actions. Signs of Bed Bugs Small, whitish shed skins and rusty spots on bed linens which are droppings and blood stains from crushed bugs. Live bed bugs of any size. Eggs and casings among droppings or in crevices where adults hide. An offensive, sweet, musty odor from the bed bugs when infestations are severe. Mattresses, box springs, bed frames and head boards (along seams and piping, under handles and labels). Under the thin dust cloth on bottom of box spring. Seams and fabric folds in curtains and under furniture, including chairs and sofas. Under wall-to-wall carpeting and padding. Anywhere there are cracks, crevices or nail holes in walls, and under wood moldings and baseboards. Under loose wallpaper and seams, and where ceiling and wall meet. In and behind picture frames and mirrors. Clothing and clutter stored in closets, under beds and elsewhere. Inside switch plates, electrical outlets, clocks, computers, phones, televisions and smoke detectors. On and in recently used luggage, backpacks and bags. Inspect carefully You may have red, itchy welts or rashes from bites; however, bite marks are not a reliable indication of a bed bug infestation. Bed bugs are no one’s fault. They don’t discriminate anyone can have them. Integrated Pest Management 1. Physical Control Methods Vacuuming reduces bed bug populations. Clean and vacuum bed bug prone areas daily. Immediately seal and dispose of vacuum bag. Install encasements on mattress and box spring. Install bed bug interceptors under bed and furniture legs. Make the bed an island: Keep bed away from wall and do not let bedding touch the floor. Remove clutter where bed bugs can hide. Isolate infested items in sealed plastic bags or containers. Treat items in hot dryer for 30 min. Clean and scrub seams / folds with detergent. Seal cracks where bed bugs can hide. If you live in an apartment or other multi-family dwelling, and you see a bed bug, contact your landlord immediately. 2. Non-chemical Controls Items that cannot be washed or dried may be steamed, heated or frozen using specialized equipment. Raising the indoor temperature with a thermostat or space heaters will not work, nor will placing items in the home freezer. Contact a bed bug management professional for advice. 3. Pesticide Controls Pesticides are an important part of the IPM toolbox. Please view cautions listed — over. Mattress and box spring encasements Don’t pass bed bugs onto others!

502 Farm Street P.O. Box 707, Bastrop, TX 78602 Phone (512) 321-3398 TTY (800)735-2989 Fax (512) 303-0568 . BED BUG HEAT TREATMENT SERVICE AGREEMENT . This Bed Bug Heat Treatment Service Agreement (the Agreement), entered into by and between