Critical Thinking - DCM Learning

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ut “How often does this usually happen?” The three rules together are more powerful than any of them alone.

Evaluating Risk Evaluating risk is an essential critical thinking skill. For example – the introduction of new legislation Organisations must assess the potential impacts of new legislation on the way they work and how the new law will affect their clients. This requires critical thinking skills such as analysis, creativity (imagining different scenarios arising from the legislation) and problem-solving (finding a way to work with the new legislation). What happened in your organisation when GPDR was introduced in 2018?

Identifying a problem 1. 2. 3. 4. 5. 6. Defining the problem. Determining the reasons for the problem. Determining the underlying conditions that give rise to the reasons for the problem. Designing a solution. Implementing the solution. Evaluating the success of your solution

Identifying a problem – Some tools The Five Whys Mind Mapping Brainstorming Fishbone diagram Pareto Analysis

Using Visual Thinking Visual thinking can help organise our ideas, and see connections we haven’t seen before. Even when we think that we have everything perfectly reasoned logically in our heads, visual thinking can be an important last step to seeing all the possibilities, and not to focus blindly on the most obvious. Post its Whiteboards Flowcharts Flashcards Doodles Roadmaps Using visual thinking in the workplace can help to organise information better, and stimulate creativity.

Different Perspectives Be inclusive Consider other perspectives that are different from your own. When comparing opposing perspectives, we may discover similarities. Be interactive Studies have shown empathy does not come about by just imagining what the person is going through. We need to interact with the person by asking and listening to find out their concerns and circumstances. Balance subjectivity and objectivity To empathise with another person's perspective involves emotions and subjectivity. But empathy must be accompanied by some detachment to maintain objectivity in evaluating issues and perspectives. Detachment means the ability to step back to see the bigger picture,

Summary What is critical thinking? Barriers to critical thinking Overcoming those barriers Identifying your style Making stronger decisions Evaluating risk Identifying a problem- some tools Using visual tools Different perspectives

Summary & Recap Q&A

GOOD BYE & GOOD LUCK!

Content What is critical thinking? Barriers to critical thinking Overcoming barriers to critical thinking Identifying your style 3 rules for making stronger decisions Tips for evaluating risk Identifying a problem and its root cause Using visual tools which address any questions Consider the challenge from different perspectives

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