Adobe Photoshop Lightroom 3 Troubleshooting
Adobe Photoshop Lightroom 3 Troubleshooting
Legal notices Legal notices For legal notices, see http://help.adobe.com/en US/legalnotices/index.html. A note to our customers Adobe provides this searchable PDF of archived technical support documents as a service to our customers who own and continue to enjoy older, unsupported versions of our software products. The information in these documents is not updated, and will become increasingly less accurate as hardware, browsers, and operating systems continue to evolve. Please be aware that these archived documents reflect historical issues and solutions for products that are no longer supported. Adobe does not warrant that the information in this document is accurate. Last updated 11/12/2015
iii Contents Camera disconnects during tethering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Windows Vista not supported in Lightroom 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Watermarks with Arial, Times New Roman don't print Lightroom Windows Video support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Video and import stop working, or error Adobe QT32 Server.exe occurs Windows Use Blurb and profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Upgrade Mac App Store Lightroom 4 to version 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Unable to export error occurs when exporting in Lightroom 4.1 Troubleshoot tethered capture in Lightroom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Soundtrack does not play in Photoshop Lightroom 2.x (Mac OS 10.5.7) SmugMug plug-in unavailable in Lightroom 4 Slideshows display black in Lightroom 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Slideshow images are black in Lightroom 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Sliders are white, blue, look different Mac OS X 10.9, 10.10 Serial number always required Lightroom 1.x Revel Publish Service plug-in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Recover catalog and images after resetting preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Preference file and other file locations Lightroom 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Preference file and other file locations Lightroom 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Preference file and other file locations Lightroom 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Preference file and other file locations Lightroom 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Preference file and other file locations Lightroom 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Point Tone Curve recovery Lightroom 4 Lightroom doesn't start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Photoshop Lightroom 2 doesn''t recognize color labels set in Adobe Bridge Photos appear as black, gray rectangles Lightroom Windows Photo count missing Library filter window Mac OS X 10.9 Mavericks Perform a silent installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Nikon raw files from D800, D800E, or D4 don't import Music ends abruptly at the end of the slideshow Metadata doesn't import with video files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Map module is white Mac OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Uninstall Lightroom manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Lightroom 5 not listed in Adobe Application Manager "Assertion failed" update error Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Lightroom 5 crashes rating, flagging images Windows Lightroom 4 does not run under Windows XP Lightroom 4 keeps asking for registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Lightroom installs in an unexpected location Mac OS Lightroom 4.3 doesn't install Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Updating the Process Version in Develop presets from Lightroom 3 to Lightroom 4 and later Last updated 11/12/2015 . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
iv PHOTOSHOP LIGHTROOM Contents Import dialog box is blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Images unexpectedly return to Republish section of Flickr publish service File corruption Tethered capture, low disk space Lightroom 3.x Extract preview for lost images Exit Code 7 when installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Error: Your beta version expired occurs when you start Lightroom 4 Error uploading image to Behance from Lightroom 5.6 Error: "Unable to start correctly (0Xc000007b)" "OpenGL is not available" error Windows Error changing modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Crash or blank page prints when printing to PDF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Catalog corruption error FAQ Lightroom 1.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Can't install Lightroom 2 Mac OS X 10.6, 10.7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Images unexpectedly cropped . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Access to Develop Snapshots removed from context menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Burn Full-Sized JEPGs unavailable in 64-bit Lightroom 3.x Windows Book disappears in Lightroom 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Last updated 11/12/2015
1 Camera disconnects during tethering Camera disconnects during tethering in Lightroom Your camera frequently disconnects when you shoot tethered in Lightroom 5.2 or 5.3. Solution Update to the latest version of Lightroom. In Lightroom, choose Help Check for Updates. Install any Lightroom updates that are available. Download and install the attached file. 1 Download the attached config.lua.zip file. This file works on both platforms. 2 Double-click the file to decompress it. The resulting file is named config.lua. 3 Open Lightroom. 4 Choose Lightroom Preferences Presets (Mac OS) or Edit Preferences Presets (Windows). 5 Select Show Lightroom Presets Folder, and open the selected Lightroom folder. 6 Copy the config.lua file into the Lightroom folder. 7 Quit Lightroom, then restart Lightroom. config.lua.zip (Optional) Determine if the file is installed correctly. 1 Open Lightroom. 2 Choose Help System Info. 3 If the config.lua file is installed in the correct location, these lines are in the top section of the System Info file: Config.lua flags: AgTether.heartBeatIntervalNoCamera 6000 AgTether.heartBeatInterval 6000 For more tethering troubleshooting, see Troubleshoot tethered capture in Lightroom. Last updated 11/12/2015
2 Windows Vista not supported in Lightroom 5 Windows Vista is not an officially supported operating system for the release version of Lightroom 5. Thus Lightroom 5 does not run on Windows Vista Windows Vista was never a supported operating system for the beta release of Lightroom 5, but it did allow you to run on it. Watermarks with Arial, Times New Roman don't print Lightroom Windows Issue A watermark that contains the Arial or Times New Roman font in Photoshop Lightroom 3.2, 3.3, or 3.4 doesn't print. The watermark doesn't appear in the Print module either. Solution Use a font other than Arial or Times New Roman in your watermarks. Video support Lightroom 5 and 4 Adobe Photoshop Lightroom 5 and 4 allow you to import video clips in more formats and to perform more edits on them than Lightroom 3. To troubleshoot video issues, see Troubleshoot Video Issues in Lightroom 4. Formats imported: avi mp4 mov avchd Extensions supported: MOV M4V MP4 MPE MPEG MPG4 Last updated 11/12/2015
3 MPG AVI MTS 3GP 3GPP M2T M2TS Note: If your video file is not one of these formats, Lightroom 5.x or 4.x can't open it. 1 Capture a frame from an image in the clip. 2 Open the resulting image in the Develop module. 3 Edit the frame as desired. 4 Create a preset with these changes. 5 Return to the Library module and select the video clip. 6 Apply the preset that you saved. Note: If you made edits in Develop that cannot be applied to a video clip, such as Noise Reduction or Clarity, a warning message appears. Videos are only supported in the Library module. You cannot open them in any of the other modules, including Develop or Slideshow. See also Work with video in Lightroom 5 Help. Lightroom 3 Photoshop Lightroom 3 imports video and audio files in common formats. You can manage these files in the Library module of Lightroom 3, but you cannot edit video or audio files. Formats supported: .avi .mov .mp4 Features supported: View thumbnails in the Library module (requires QuickTime) Apply and edit metadata Add and edit keywords Use Library View options Apply ratings, labels, and flags Stack videos Add to collections Save metadata to the catalog Export in the original format Last updated 11/12/2015
4 Play video clips (click Play icon in lower-left corner of the video preview) See also Import video into Lightroom in Lightroom 3 Help. Video and import stop working, or error Adobe QT32 Server.exe occurs Windows Issue Video stops working and import locks up, or the following error occurs: "Adobe QT32 Server.exe - System Error. The program can't start because [filename].dll is missing from your computer. Try reinstalling the program to fix this problem." In your Norton Security History, the below .dll files are listed with (Suspecious.Cloud.7.F.) next to the name. Details You're running Norton Anti-Virus software. Solution Make sure you're running the most recent version of your anti-virus software. Add the following files to your un-quarantine list in Norton: mc dec aac.dll mc config avc.dll mc config acc.dll mc enc dv.dll qtparser.dll Additional information When Norton Anti-Virus is on at the time you install Lightroom 4, these files are added to the quarantine list. These files relate to video files, so when they are quarantined, you cannot import video files. For more information about general troubleshooting for video files, see TechNote: Troubleshoot video issues in Lightroom 4 Use Blurb and profiles When you create a book to print via Blurb in Lightroom, the settings applied to the book are the ones that work best for Blurb. Those settings are 300 ppi, sRGB profile, and standard output sharpening. When Blurb receives the data, they convert the images to CMYK to print to a printing press (similarly to how magazines are printed). CMYK has a smaller color gamut than RGB, so fewer colors can be printed than are displayed on screen. Last updated 11/12/2015
5 Blurb does have a CMYK print profile that they send to customers. However, you can't use Lightroom's soft proof feature here either, because Lightroom does not support CMYK color. Your images are exported to Blurb with the sRGB profile, which limits the number of colors in the image. This profile more closely aligns the way images display with how they’ll print. Viewing the image with the sRGB profile, however, is not always accurate. Never use it as an accurate proof. If you need exact results, download the appropriate printer profile from Blurb’s site. Use Photoshop to soft proof and print. Or, use the book-creation methods Blurb provides on their site. You can download the recommended printer profile and get more information from the Color Management Resource Center site at Blurb: http://www.blurb.com/resources/color management. Upgrade Mac App Store Lightroom 4 to version 5 If you purchased Adobe Lightroom 4 from the Mac App Store and want to upgrade to Lightroom 5, purchase the upgrade from Adobe or another vendor. (For example, get the upgrade from Amazon, Best Buy, B&H, and so on.) Install the Lightroom 5 upgrade 1 Make sure that the Mac App Store version of Lightroom 4 is on your computer. It provides the validation required for the update installer to authenticate. 2 Run the Lightroom 5 installer and follow the onscreen directions. The Lightroom 5 upgrade process detects the Mac App Store version of Lightroom 4 installed on your computer, and requests the upgrade serial number. After Lightroom 5 is installed, you can uninstall Lightroom 4. See this TechNote for assistance in uninstalling Lightroom. Upgrading from Mac App Store Lightroom 4 to version 6 The steps above do not work to upgrade to Lightroom 6. Contact support for assistance. Unable to export error occurs when exporting in Lightroom 4.1 Issue When you export from Lightroom 4.1, you receive the following error: "Error: Unable to Export: An internal error has occurred: Win32API error 2 '(the system cannot find the file specified)' when calling ShellExecutedExW from AgWorkspace.shellExecute." Solution Choose an option from the Post Processing pop-up menu in the Export dialog box. If this option is blank, this error can occur. If you don't have any operations you want to perform, choose Do Nothing. Last updated 11/12/2015
6 Troubleshoot tethered capture in Lightroom If Photoshop Lightroom doesn't capture photos consistently during tethered shooting, it could have lost the connection to the camera. Perform the following steps in the order they're listed to get tethered shooting working again. If your camera disconnects frequently, see Your camera disconnects during tethering. 1. Make sure that you're using the most recent version of Lightroom. In Lightroom, choose Help Check For Updates, or download the latest update directly: Lightroom for Mac OS updates Lightroom for Windows updates 2. Make sure that your camera is supported. See Tethered camera support in Lightroom for a list of cameras that Lightroom supports for tethered shooting. Make sure that your camera is supported (1) in the version of Lightroom that you're using and (2) on the operating system that you're running. 3. Turn the camera off and on. After you know that you're running the latest version of Lightroom and that it supports your camera, turn off the camera. Then, turn it back on and retry tethered shooting. 4. Turn off the camera and the computer. If turning the camera off and on doesn't work, trying completely disconnecting the camera from the computer. Then, turn the computer off and on, and try tethered capture again: 1 Turn off the camera. 2 Disconnect the camera from the computer. 3 Quit Lightroom and restart the computer. 4 Open Lightroom. 5 Reconnect the camera. 6 Turn on the camera and try tethered shooting. 5. Try putting an empty memory card in the camera, especially if you're using a Nikon camera. 6. Try a different USB cable and USB port. If you're using a long USB cable or a USB extension, try using a shorter USB cable, removing the USB extension, or using a powered USB hub. Note: Adobe recommends using USB 2.0 for tethered capture. 7. Check your hard disk. Make sure that there is enough available space on the hard disk to hold all your imported photos. 8. Reset Lightroom preferences. Close Lightroom and delete your Lightroom preferences file. Then restart Lightroom, connect the camera, turn it on, and retry tethered shooting. ? Navigate to one of the following locations, depending on the operating system that you're using: Windows Vista, 7, 8: Users\[user name]\AppData\Roaming\Adobe\Lightroom\Preferences\ Last updated 11/12/2015
7 Windows XP: \Documents and Settings\[user name]\Application Data\Adobe\Lightroom\Preferences\ Mac OS: /Users/[user name]/Library/Preferences/ Note (Windows): The AppData folder is hidden by default. For instructions on making it visible, see Show hidden files, folders, filename extensions Windows XP, Vista, Windows 7. Note (Mac OS): The user Library folder is hidden by default in Mac OS X 10.7. If you don't see it in the Finder, press Option, click the Go menu, and choose Library from the drop-down list. 2. Delete one of the following files, depending on the version of Lightroom that you're using: Windows: Lightroom 5 Preferences.agprefs, Lightroom 4 Preferences.agprefs, or Lightroom 3 Preferences.agprefs Mac OS: com.adobe.com.Lightroom5.plist, com.adobe.com.Lightroom4.plist, or com.adobe.com.Lightroom3.plist 9. Make sure that your camera's firmware is up to date. Contact your camera manufacturer for more information. 10. Close applications that could be causing a conflict. Make sure that your camera manufacturer's capture or editing software isn't open. It could be trying to control your camera. After closing, retry tethered shooting in Lightroom. 11. Check that the transfer mode in the camera is set appropriately. Check your camera's documentation for more information. 12. Make sure that the Windows 8.x Autoplay Control Panel is not set to view or process files. 1 Open the Control Panel in Windows 8.x. 2 Choose Autoplay. 3 In the Camera Storage section, choose Take no action in the Memory card pop-up menu. 4 Click Save and close the Control Panel. There have been issues with Nikon cameras when this Control Panel is set to view files or process images. 13. Search Adobe Community Help for a support document on your camera. Scroll to the top of this page. In the Search box at the top of the left column, enter your camera make and model. Then, press Enter (Windows) or Return (Mac OS) to see if there are any known issues or bugs with your particular camera and tethered capture. Follow any instructions provided in that document or that members of the community recommend. 14. Try tethered shooting with another application. If possible, try another application, such as your camera manufacturer's software, to capture photos from the tethered camera. If using another application works, contact Adobe tech support with the following information: Your operating system information. To find it, in Lightroom, choose Help System Info. The version of Lightroom you're using. To find it, choose Lightroom About Adobe Photoshop Lightroom 5, 4, or 3 (Mac OS) or Help About Adobe Photoshop Lightroom 5, 4, or 3 (Windows). The camera's make and model. The camera's firmware version. The location on your hard disk where Lightroom, your catalog, and the images you're importing via tethered shooting are stored. Last updated 11/12/2015
8 More Help topics Import photos from a tethered camera Soundtrack does not play in Photoshop Lightroom 2.x (Mac OS 10.5.7) Issue When you play a slide show in Photoshop Lightroom 2.x under Mac OS 10.5.7, the soundtrack does not play. Note: This problem occurs when the version of iTunes on your computer is 8.2, but your PlayList was created in a previous version. Solution: Refresh your PlayList 1 Restart your computer. 2 Start Photoshop Lightroom. 3 Select the slide show module. 4 Select Soundtrack in the Playback panel. 5 Choose Refresh Playlist From ITunes from the Soundtrack pop-up menu. 6 Play the slide show. If your soundtrack still does not work, follow these steps: 1 Open iTunes. 2 Play a part of any track. 3 Close iTunes. 4 Open Photoshop Lightroom, and play the slide show again. Note:Make sure that your songs do not contain a non-standard character, such as an ampersand (&), as their first character. If they do, remove the character, and play the slide show again. SmugMug plug-in unavailable in Lightroom 4 SmugMug feature unavailable in Lightroom 4 The SmugMug Publish Service plug-in is no longer available in Adobe Photoshop Lightroom 4. Last updated 11/12/2015
9 Solution Log in to your SmugMug account, then download the plug-in . Slideshows display black in Lightroom 4 Issue When you play your slideshow or export the slideshow to video in Lightroom 4, the slideshow displays black. Solution Upgrade to Lightroom 5, where this issue is fixed. Slideshow images are black in Lightroom 5 Images in Lightroom's Slideshow module display black There are two possible reasons for the slideshow images displaying black in Lightroom 5.x. The first is that your Windows user name contains accented characters, such as é, à, ö. Sliders are white, blue, look different Mac OS X 10.9, 10.10 Sliders don't look right in Lightroom Sliders in Lightroom are white or sliders are blue in Mac OS, and don't look the same as they did in previous versions of Mac OS. Sliders are blue in Mac OS X 10.10 Yosemite. Last updated 11/12/2015
10 The menus are white in Mac OS X 10.9 Mavericks. Solution Upgrade to the most recent version of Lightroom. Last updated 11/12/2015
11 The issue in Mac OS X 10.9 was fixed in Lightroom 5.2. Serial number always required Lightroom 1.x Issue You are prompted to enter your serial number each time you open Adobe Photoshop Lightroom 1.x. After you enter the serial number, Photoshop Lightroom continues to run in Tryout mode. Reason If you purchased the Photoshop Lightroom Tryout version, then Photoshop Lightroom must have read/write access to its serial number to update your Tryout serial number to your retail number. Also, if Photoshop Lightroom finds a beta serial number in its registration data, then it prompts you to enter the retail serial number. Solution Solution 1: Allow read/write access to Photoshop Lightroom registration data. On Mac OS: 1 Quit Photoshop Lightroom. 2 Get Info on the Library/Application Support/Adobe/Lightroom folder. 3 In the Ownership & Permissions section, select Read & Write from the You Can menu. Close the Lightroom 1.0 Registration dialog box. 4 Open Photoshop Lightroom. On Windows XP: 1 Exit Photoshop Lightroom. 2 Log into Windows as an administrator. 3 Choose Start Run, and type regedit. 4 If you are not comfortable editing your registry, make a backup copy of it by choosing File Export; name the backup and save it to a location you'll remember. 5 Right-click on the HKEY LOCAL MACHINE SOFTWARE Adobe Lightroom 1.0 Registration folder, and choose Permissions. 6 Select Allow on the Full Control line. Click Apply, and then click OK. Exit from the Registry. 7 Open Photoshop Lightroom. On Windows Vista: 1 Exit Photoshop Lightroom. 2 Log into Windows as an administrator. 3 Choose Start All Programs Accessories Run, and type regedit. Last updated 11/12/2015
12 4 Click the continue button in the User Account Control dialogue box. 5 If you are not comfortable editing your registry, make a backup copy of it by choosing File Export; name the backup and save it to a location you'll remember. 6 Right-click on the HKEY LOCAL MACHINE SOFTWARE Classes VirtualStore MACHINE SOFTWARE Adobe Lightroom 1.0 Registration folder, and choose Permissions. 7 Select the current user then Allow on the Full Control line. Click Apply, and then click OK. Exit from the Registry. 8 Open Photoshop Lightroom. Solution 2: Replace the tryout or beta serial number in the registration file or key with your retail serial number. On Mac OS: 1 Quit Photoshop Lightroom. 2 Double-click the Library/Application Support/Adobe/Lightroom/Lightroom 1.0 Registration file. 3 Locate the line that reads: key serial number /key . 4 In the line below that, delete the number between the string /string tags. 5 Choose File Save. 6 Quit TextEdit. 7 Open Photoshop Lightroom, and type your retail serial number when prompted. On Windows XP: 1 Exit Photoshop Lightroom. 2 Log into Windows as an administrator. 3 Choose Start Run, and type regedit. 4 If you are not comfortable editing your registry, make a back up copy of it
The Lightroom 5 upgrade process detects the Mac App Store version of Lightroom 4 installed on your computer, and requests the upgrade serial number. After Lightroom 5 is installed, you can uninstall Lightroom 4. See this TechNote for assistance in uninstalling Lightroom. Upgrading from Mac App Store Lightroom 4 to version 6 The steps above do .
adobe photoshop lightroom 5 - quick start guide www.lightroomqueen.comlrquickstart 3 table of contents 3 introduction 4 before you start 5 basic lightroom workflow 8 installing lightroom 10 getting photos into lightroom 15 backing up lightroom 23 the lightroom workspace 26 viewing your photos in lightroom 30 selecting the best photos 38
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photos. Lightroom underwent some pretty major changes in those early stages as the team tried out different workflow ideas, until eventually we ended up with the Lightroom program you see now. The Adobe Photoshop Lightroom CC / Lightroom 6 Book represents the culmina-tion of more than nine years’ work in which I have been involved with Lightroom.
4 Choose Lightroom Preferences Presets (Mac OS) or Edit Preferences Presets (Windows). 5 Select Show Lightroom Presets Folder, and open the selected Lightroom folder. 6 Copy the config.lua file into the Lightroom folder. 7 Quit Lightroom, then restart Lightroom. config.lua.zip (Optional) Determine if the file is installed correctly. 1 .
does not launch automatically, double- click DVD Volume: Lightroom 4\Install Lightroom 4 (Windows) or Adobe Photoshop Lightroom 4.pkg (Mac OS) at the root level of your disk to start the installation process. 2. If you downloaded the software from the web, open the folder and double- click Adobe Photoshop Lightroom (Windows or Mac OS), and then .
The Lightroom 3 catalog upgrade process does not erase or remove your previous Lightroom catalogs. If you wish to try the Lightroom 3 30-day trial by upgrading your existing catalog, you may always return to earlier versions of Lightroom and continue . 6 . Working with Lightroom 3 and Adobe Photoshop Camera Raw
Lightroom 4 Lightroom 4-Handbuch (PDF) Lightroom 3 Lightroom 3-Handbuch (PDF) Lightroom 2 Lightroom 2-Handbuch (PDF) Workflows Ein Teil des Inhalts, zu dem von dieser Seite verlinkt wird, wird u. U. nur auf Englisch angezeigt. Importieren von Fotos in Lightroom: Grundlegender Workflow
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