ICT And Networking Courses Prepare And Inspire Future .

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CorporateSocialResponsibilityCisco Networking AcademyTMTexasImpact ProfileICT and Networking Courses Prepare and Inspire Future InnovatorsToday, 2 billion things are connected over the Internet. Experts say that by 2020 more than 37 billion organicand inorganic connections will be made. This rapid increase is called the Internet of Everything, whichdemands a technology-adept workforce across all fields and disciplines.Cisco Networking Academy provides information and communication technology (ICT) and networking coursesto high schools, community colleges and universities globally. Students learn how to design, build and secureintelligent networks, while developing soft skills like leadership, collaboration and entrepreneurship. Classroominstruction, online learning, interactive games, simulations, and hands-on practice are continuously refreshedand aligned with U.S. STEM and education standards.More than 1 million students are enrolled in Networking Academy courses around the world, preparing tobecome the innovators of tomorrow.The Impact in Texas11,538251Students taught in 2013-2014Instructors preparing the ICT workforce102,581Students since inception45.35 Million115Estimated in-kind contribution to educationOrganizations offeringCisco ICT coursesyou networks impact 2015 Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved.Page 1 of 8

Impact Profile 2015TexasInnovative Technology Education for All Education LevelsCisco Networking Academy offers a comprehensive teaching and learningprogram licensed free to not-for-profit organizations, including coursecontent, lab exercises, simulation software, gaming, interactive teachingguides, assessments, and grade books. All teaching materials are availableonline with 24-hour support.Cisco Networking Academy courses are designed for secondary, postsecondary, and professional development education programs. Forsecondary programs, courses are aligned chapter by chapter with STEMcluster topics, Common Core State Standards for technical subjects, andNext Generation Science Standards (NGSS).ICT and Networking Courses Engage StudentsStudents acquire the basic-to-advanced ICT and networking expertiseneeded by every business, school, hospital, nonprofit, and other organizationthat relies on intelligent networks to keep them running and secure.Courses include IT Essentials, Linux Essentials, Cisco CCNA Routing andSwitching, CCNA Security, and Cisco CCNP . Supplemental courses covervoice, cloud, healthcare IT, and more."What the [technology] workforce needsnow are those who can present whatthey are doing to people who are not inIT. Along with tech skills, they certainlyneed business skills as well.”– Networking Academy graduateThe hands-on instructional approach using real-world scenarios encouragesstudent engagement, and increases their ability to synthesize what theylearn for application in other contexts.Students strengthen their understanding of technology, math, science, andengineering concepts, which improves their success in advanced studiesand prepares them for globally-recognized certification exams.21st Century Career-Ready SkillsCourses integrate skill areas identified as critical for 21st century professionals: Problem solving and decision making: Students configure andtroubleshoot networks based on real-world scenarios.Creative and critical thinking: Students synthesize what they learnand apply it in other contexts.Collaboration, communication, and negotiation: Students acquireteamwork and leadership skills through group projects.Intellectual curiosity and information handling: Students developthe ability to evaluate, structure, and present information clearly."Black Box Network Services partnerswith academy schools to providestudents with internships, jobshadowing, and job offers. Cisco doesan exceptional job preparing students toexcel in today's business environment.Our academy hires have addedimmediate impact to our clients'Courses prepare students to reach their full potential in new or existingcareers, or to establish their own businesses.Professional and Community Developmentinitiatives, and continue to excel byachieving advanced certifications."–Talent Acquisition ManagerUnique to the program are support communities for both instructors andstudents. Instructors receive training prior to teaching their first class, andongoing professional development opportunities. Cisco hosts peercommunities that enable instructors to collaborate and share best practices inperson and online. Students take part in skills competitions, and access aglobal network of peer mentorship for coursework and exam preparation. 2015 Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved.Page 2 of 8

Impact Profile 2015TexasHigh Demand for ICT and Networking SkillsNetworking is expected to be the second fastest growing ICT specialization in the United States and Canada.2022 U.S. Employment Growth Projections115%15%7%25%37%12%11%18%Computer emsAnalystsInformationSecurityAnalystsNetwork omputerOccupations45%22%Texas Employment Growth Projections (2012-2022)24%122%14%132%21%24%Source: US Department of Labor, Bureau of Labor Statistics, www.projectionscentral.comTop Cisco Certifications by Salary2ICT salaries are on the rise, particularly for professionals with specialized training or certification. For example, Cisconetwork administration knowledge and skills result in a 9% higher salary on average. 90,833 81,308 71,482Additional Cisco certifications are available,including CCNA Security, CCNA Voice, CCIE , CCDA , and more.2Source: Global Knowledge, 15 Most PopularIT and Business Certifications for pageid 3646The Impact in TexasThe partnership between Cisco and Texas education institutions has touched the lives of many students and generateda large estimated in-kind contribution towards education.Impact since program inception in 1997102,581Students 45.35MEstimated In-Kind Contribution Value1-21, 23-28, 30-33, 35-36 (92%)Congressional Districts ParticipatingImpact over the last 12 months11,538Students13%Female Students 2015 Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved.251Instructors115AcademiesPage 3 of 8

Impact Profile 3%47%15%5%Community-based organizations, middle schools, military, nontraditional educational settings, and post-graduate institutionsStudents that enroll in more than one education level or curriculum in 12 months may be counted more than onceCountyCitySchoolAngelinaLufkinAngelina CollegeAustinWallisBrazos ISD Computer Networking AcadBellKilleenGainesGreggCentral Texas CollegeBowieSan AntonioTexarkanaAllenCollinKilgoreKilgore CollegeLongviewLeTourneau UniversityBaytownLee CollegeCypress Springs High SchoolCypressCypress Woods High SchoolAlamo CC District - Palo Alto CollegeLone Star College - Cy-FairAlamo CC District - San Antonio CollegeAlief AcademyAlamo CC District - St. Phillip's CollegeBarbara Jordan High School for CareersDeVry University, San Antonio (ACC)Cypress Creek Networking AcademyHallmark CollegeDeVry University, Houston (ACC)Texarkana College AcademyElsik High SchoolTexas High SchoolGenesys AcademyHarmony School of BusinessHastings High schoolCollin CollegeFriscoSeminole Independent School DistrictKilleen Career CenterAlamo CC District - Northwest Vista CollBexarSeminoleCollin College-Preston Ridge CampusHoustonHarrisHouston Community CollegeHouston CC Southwest AcademyFrisco ISDLone Star College - North HarrisPlanoPlano ISDNimitz Sr. High SchoolPrincetonPrinceton High School CATE CenterPasadena ISD LP Card Career Tech CtrWylieWylie ISDTexas Southern UniversityComalSattlerComal Hawk AcademyThe Guthrie CenterCookeGainesvilleNorth Central Texas e ISD Career and Tech Ed CenterEl Centro CollegeKatyMiller CTC AcademyMountain View CollegeKingswoodLone Star College - KingwoodRichland CollegeKleinKlein High School 12Brookhaven CollegePasadenaSan Jacinto CC Central CampusTomballLone Star College - TomballMarshallTexas State Tech College - MarshallMcAllenSouth Texas CollegeNorth Garland High SchoolAcademy of Irving ISDIrvingDeVry University, Irving (ACC)RichardsonDentonEl PasoDentonEl PasoHarrisonHidalgoPharrPharr-San Juan-Alamo North HSHockleyLevellandSouth Plains CollegeHoodGranburyGranbury Independent School DistrictHopkinsCumbyCumby ISDBeaumontLamar Institute of TechnologyPort ArthurLamar State College - Port ArthurJohnsonBurlesonBurleson ISDLamarParisParis Junior College AcademyLubbockLubbockEducation Service Center, Region 17McLennanWacoMidlandMidlandNorth Lake CollegeInternat’l Fdn What About The ChildrenMesquiteUniversity of Houston Clear LakeBill J. Priest InstituteDeVry Univ, Mesquite Center (ACC)Berkner High SchoolTexas Premier Technology Institute Inc.JeffersonAdvanced Technology ComplexEl Paso CC -Valle Verde CampusHanks High SchoolSan ElizarioSan Elizario ISDErathStephenvilleTarleton Networking AcademyFort BendWhartonWharton County Junior College 2015 Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved.McLennan Community CollegeTexas State Technical College, WacoMidland CollegePage 4 of 8

Impact Profile marilloTexasOdessa CollegeGrapevine-Colleyville CHHSTarrant County College, NortheastTom GreenHurstNorthRichlandHillsSan AngeloWeatherford ISDTravisAustinAmarillo CollegeVictoriaVictoriaThe Woodlands High SchoolsWillis ISDDel Mar CollegeLamar State College - OrangeWeatherford CollegeCanyon ISD-RandallShermanStratfordStratford High School - Stratford ISDSmithTylerTyler Junior CollegeArlingtonTarrantTarrant County College, South CampusGrapevineBirdville Career & Technology CenterHoward College/San Angelo ISDAkins High SchoolAustin Community CollegeThe Victoria CollegeLaredo Community CollegeWebbLaredoWichitaBluegroveUnited High SchoolUnited South High SchoolCCI Training Center Arlington (ACC)Tarrant County College, SoutheastVC Century City AcademyVernon CollegeBedfordBuinger Career & Technology AcademyWilbargerVernonEvermanEverman High SchoolWilliamsonLeanderCarter-Riverside High SchoolWilsonLa VerniaLa Vernia ISDACC Accredited Career CollegeFort WorthEMS - Hollenstein Career Tech CenterVernon High SchoolLeander ISDImpact StoryShining Star Community College Attracts New Academy Students and Changes LivesThey’ve nicknamed it the fish bowl. The new Networking Academy lab currently under construction at North LakeCollege has one wall made entirely of glass. Students and visitors have an unobstructed view of the kind of networkoperations that run schools, companies, governments, and the Internet itself.The fish bowl will be a hub of activity with some 700 students each semester using the lab to get hands-on experiencedesigning, configuring, and troubleshooting networks. The skills they obtain will make them among the most marketablegraduates in the school. And the word is out, through many channels, bringing in new academy students at animpressive rate.North Lake College is one of the top 10 academy schoolsworldwide for growth in enrollment. North Lake is a two-yearpublic community college serving Irving, Texas, and northernDallas County.What is it that’s attracting students to this Texas community college in record numbers?The clear window of the networking lab provides part of the answer: think of it as asymbol of the open, connected relationship of North Lake’s Networking Academyprogram to the community of Dallas-Fort Worth. According to instructor and programdirector Jerry Mesquita, “The academy courses are the surest route to a good paying job.That’s life-changing for so many people in this community who are unemployed or barelygetting by working at minimum wage jobs just to feed their families.”Nearly 100% of the students who complete the academy courses at North Lake obtain ajob. Over 80% of these enroll in advanced courses and earn one or more Ciscocertifications. Because of these outstanding results, the college funded the academyprogram with 250,000 to build the new lab and install Cisco equipment. 2015 Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved.Page 5 of 8

Impact Profile 2015TexasBefore joining the faculty, Jerry had been a telecommunications network engineer for over 20 years. He had theexperience to work almost anywhere, but decided it was time to pursue his dream of becoming a teacher. His originalidea was to teach math, physics or engineering, but when he discovered the Cisco Networking Academy program, hedecided to enroll in a course himself to see what it was like. “The curriculum has improved dramatically through theyears, but even then I was impressed at how it was set up. As an experienced engineer, I could see how taking thesecourses, which did a great job of combining theoretical knowledge with hands-on lab practice, would equip students withhighly marketable skills.”However, at that time the academy was going through a crisis: they were losing faculty to higher paying jobs in industry.Jerry was now on a dual mission: he wanted to teach, and he wanted to save the Cisco Networking Academy programat North Lake. He asked the administration to put him in charge, and then he went to work revitalizing it.Instructor Advocacy Builds Student OpportunitiesEven though Networking Academy courses turn out marketable graduates, it does not guarantee that companies willfind them. Jerry set out to build relationships with area companies. “We make a point of getting to know the hiringmanagers at these companies. We want them to haveNorth Lake College graduates on their radar. We alsowant to understand the kinds of candidates that they’relooking for, so we can enhance our courses to meettheir needs.”For example, one company that Jerry met with neededjob candidates who were familiar with Linux, so Jerryhelped get a Linux class added to the course offeringsat North Lake. This company then hired 15 academygraduates. Another area company was interested inbilingual tech graduates. “We have a good percentageof students who are bilingual, so we were able to bringgreat candidates to their attention.”Jerry has learned that companies really appreciate it when instructors can recommend students who are a good fit forparticular job openings. “Recruiting is expensive and time-consuming. And it’s often hit or miss for companies. By takingthe time to get to know more about these companies, our recommendations prove useful. The companies keep comingback to us for filling new positions. That drives up our job placement numbers, which in turn strengthens our reputationin the community.”What Makes Teachers Tick?When Jerry took over the Networking Academyprogram at North Lake, there were 4 part-timeinstructors. Today, the program has 12instructors with an average of 14 classes eachsemester, with as many as 40 students in eachclass.Some things haven’t changed however.Teacher salaries still lag behind industrysalaries. Yet the instructors at North Lake aredevoted to teaching, and few defect to industry.“People that hang around me know that moneyis not all that there is. When new instructorsbegin to see the real changes that we make inpeople’s lives, their motivation grows.” 2015 Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved.Page 6 of 8

Impact Profile 2015TexasSome of the new instructors have started out teaching part time, planning to move on to industry jobs. But after they seetheir graduates passing certification exams and getting jobs with big corporations, they stay on at North Lake. Otherstake a job in industry, but continue to teach part time.Jerry had a lab assistant who earned a Cisco CCIE certification, and had been part of the academy team for more than7 years. “I feel like I raised him,” Jerry says with a big smile. “He didn’t want to leave, but I urged him to look intoindustry jobs. He was hired by a major corporation almost immediately and makes an amazing salary. But guess what?Next semester he’ll come back part time as a teacher.”Jerry described another young man who earned his CCIE certification by the time he was 21. He got a great job andwas able to buy a beautiful home. “His parents worked minimum wage jobs, which is the case with a lot of our students.Parents are so proud of their kids for their success, and they’re thankful to Cisco and North Lake for this program. Iknow, because we hear from them all the time.”It Takes a VillageJerry has many ties to the community, and everywhere he goes, he has a feet-on-the-street philosophy to inspiringpeople to enroll in academy courses at North Lake. “I talk to people at supermarkets and in church. I look them in theeye and tell them that this program can change their lives. I’ve gotten entire families to come to the school and talk tous. I take them to the financial aid office at the college to find out how they can get started.”Jerry is especially proud of the fact that more and more women are enrolling. “They’re often the best students in theclass. Four of the10 women in the Introduction to Computer Science course contacted me to say they’d like to enroll inmy networking courses and earn certifications. They were excited to learn that their Spanish speaking skills and acertification can help them secure a good job even without a college degree.”Jerry takes students to monthly meetings at the nearby Cisco office. He arranges for recruiters to come to North Lake totalk about positions they have open and tell students what to do to be successful.Academy instructors help students with their resumes, because they know what companies are looking for. They evenset up telephone interviews with some of the hiring managers who are close to the program. They listen to theexchange, and then sit down with the students and suggest things they can do to improve their interviewing skills.All academy students are encouraged to earn one or more certifications before they start job hunting. Jerry says, “That’swhy I’ll keep the lab open any time a student wants to put in extra practice.“Adding CapabilitiesJerry hopes to make some of the Networking Academy courses bilingual. “We already have English as a secondlanguage (ESL) courses and an ESL computer lab here at North Lake. But actually conducting the technical courses inSpanish, Portuguese, and English will have a huge impact on increasing enrollment. And because bilingual technicalgraduates are in high demand, the impact on hiring should be just as big.”He also personally teaches all first semester students so he can get to know their strengths and weaknesses. Beforethey move on to classes taught by other instructors, Jerry wants to be able to give the instructor his perspective on eachstudent. “We don’t necessarily work out a formal plan for each one. But I think it helps for the instructor to be aware ofany problem areas, as well as the things that will help a particular student excel. We give the students as muchindividual attention as we can.”Graduates email all the time, keeping the instructors up to date on their careers and lives.Some come back to visit. “From time to time, a student will take me out to lunch. ‘I can afford tobuy you lunch now,’ the former student will say. And in that moment, it would be tough to tellwhich one of us is prouder.” 2015 Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved.Page 7 of 8

Impact Profile 2015TexasLearn More About Cisco Networking AcademySee videos and more impact stories. Learn how to get involved. www.

Hood Granbury Granbury Independent School District Hopkins Cumby Cumby ISD Jefferson Beaumont Lamar Institute of Technology Port Arthur Lamar State College - Port Arthur Johnson Burleson Burleson ISD Lamar Paris Paris Junior College Academy Lubbock Lubbock Education Service Center, Region 17

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