VOLUNTEERING CHARTER - European Commission

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VOLUNTEERINGCHARTEREUROPEAN CHARTERON THE RIGHTS AND RESPONSIBILITIESOF VOLUNTEERS

Editorial teamPREAMBLEEditor in Chief — Giuseppe PorcaroGraphic Design — Laurent DoucetSection I – Definition1. Definition of a volunteer2. Definition of volunteering providers3. Definition of volunteering activityEuropean Youth ForumSection II1. Rights of volunteer2. Responsibilities of the VolunteerCopy Editor — Thomas Spragg120, rue Joseph II1000, BruxellesBelgium – Belgiquewith the support of   :the European Commissionthe European Youth Foundation of the Council of EuropeISSN  : 2032–99382012 European Youth ForumSection III1. Rights of volunteering providers2. Responsibilities of volunteering providersSection IV – Follow up

PREAMBLEof volunteering as the point of departure.that access to volunteering and active citi-It establishes volunteers as active rights-zenship opportunities are rights not privi-holders and creates corresponding dutiesleges. We are deeply convinced that everyforperson has the right to volunteer anywherea rights based approach aims to empow-in the world. In order to foster a culture ofer and enable the rights holder to claimparticipation, personal and responsible de-their rights.velopment, as well as active citizenship inbased approach to volunteering in EuropeEurope and the world, volunteers need tohas been laid, as reflected in key Unitedbe given the access to as well as the en-Nations, Council of Europe and Europeancouragement to engage in volunteering ac-Union documents and instruments on thetivities. However, first and foremost – e foundation for a rightsteers need to be empowered with the rightsthat match their needs and fit their duties.Similarly, the EYV2011 Alliance, around 40Volunteering needs an empowering and en-European Networks active in volunteering,abling environment. We are convinced thathas stated that “Even though there is a vastthe full and effective implementation of thearray of notions, definitions and traditionsrights and responsibilities in this Charterconcerning volunteering ( ) volunteeringwill improve the conditions for volunteersis a key expression of active citizenshipand volunteering.and deserves - as a complement to political participation - better recognition, pro-A rights-based approach towards volunteer-motion and facilitation,” 2ing and the norms, principles, standardsand goals of volunteering, acknowledgesOver 100 million people in Europe arethe specific context and different formsvolunteers3, 3 out of every 10 Europeans1. (63/153 (2009) and A/RES/57/106 (2002)); ((2007/2149(INI) and 2005/C 292/03); (European Treaty Series - No. 175)2. www.eyv2011.eu3. Special Eurobarometer 2735European charter on the rights and responsibilitees of volunteersWe, the supporters of this Charter, believe

claim to be active in a voluntary capacityThe European Charter of the Rights andand nearly 80% of European citizens feelResponsibilities of Volunteers creates athat voluntary activities are an importantcommon understanding of the definitionpart of democratic life in Europe. Henceof volunteers, volunteering activities andan investment in Volunteering is an invest-volunteering providers from the local toment in society’s social cohesion.the European level and provides a common4SECTION IDEFINITIONTherefore the value of volunteering needsunteering providers. Further the Charterfull recognition as creating a sense ofserves as an appeal for designing andEuropean identity and active citizenship,updating policies related to volunteeringcontribution to public good, human and so-on all levels, refraining from addressingcial capital. Further it is a source of eco-concrete implementation mechanisms ornomic growth, a pathway to integration andidentifying right bearers, but focusing onA volunteer is a person who carries outemployment, a positive outcome in itselfdefining and stating the rights and respon-activities benefiting society, by free will.Volunteering activities are undertaken byand a mechanism for improving cohesion.sibilities of volunteers.These activities are undertaken for a non-volunteers. The activity is undertaken for aVolunteering also reduces economic, socialprofit cause, benefiting the personal de-non-profit cause and does not replace paidand environmental inequalities.velopment of the volunteer, who commitsstaff. The activity can be done within thetheir time and energy for the general goodframework of a volunteering provider orwithout financial reward.through a volunteer’s own initiative.The Charter promotes the role of participatory organisations, which means that1. Definition of a volunteer3. Definition ofvolunteering activity2. Definition ofvolunteering providersvolunteers must have access to the decision-making processes of the organisaiton and are therefore actively part of theorganisation’s life, as the main providersVolunteering providers are non–profit or-for volunteering. Simultaneously the char-ganisations and groups that are independ-ter recognises the diversity of volunteeringent and self- governing as well as otheractivities, different types of volunteeringnon–profit entities, such as public authori-providers and volunteering that happensties. They are active in the public arena andwithout volunteering providers. The chartertheir activity must be aimed, at least inreflects the needs of all volunteers, there-part, at contributing to the public good5.fore the rights of active citizens that volunteer outside the framework of volunteeringproviders are also addressed.4. Eurobarometer, 20075. [COM(1997) 241 : COMMUNICATION FROM THE COMMISSION on PROMOTING THE ROLE OF VOLUNTARY ORGANISATIONS AND FOUNDATIONS INEUROPE; ]67European charter on the rights and responsibilitees of volunteersEuropean charter on the rights and responsibilitees of volunteersset of basic rights for volunteers and vol-

SECTION IIArticle 8volunteers and paid staff have complemen-Every volunteer has the right to volun-tary roles and the volunteering providersteer outside of their country of residencemust ensure that good cooperation existsor birth. Therefore, if needed, a visa, freebetween these two personnel categories.of charge must be obtainable through anopen, accessible and transparent proce-Article 12dure which favours volunteer mobility.Every volunteer is entitled to support andfeedback throughout the volunteering activity. This includes preparation of the ac-Article 4tivity, personal guidance and assistanceduring the implementation of the activity,No one shall be restricted by law from par-proper evaluation and debriefing followingticipating in a volunteering activity of theirArticle 9the activity and full support in the realisa-choice, as long as the volunteering activityEvery volunteer is entitled to the reimburse-tion of the required follow-up activities.Article 1is carried out in respect of Human Rightsment of expenses incurred in relation to theEveryone who is doing a volunteering ac-and contributes to the public good.voluntary activity, respecting the differentArticle 13levels of reimbursement that result fromEvery volunteer has the right to participateCore rightstivity is entitled to have the status of “volunteer” if they so-wish and they should beArticle 5the diversity of voluntary activities. Thesein the decision-making process regardingentitled to these basic rights.All volunteers shall be informed about theirreimbursements shall be excluded fromthe volunteering activity at the most ap-rights and responsibilities.any form of taxation.propriate level. In addition, each volunteerThe volunteers are entitled to full protec-Article 6Article 10democratic decision making processes.tion of their human rights6, when carryingEvery volunteer has the right to social pro-Every volunteer is entitled to be treatedEach volunteer should have some owner-out the volunteering activity.tection during the volunteering activity inaccording to the existing norms, princi-ship of the project through co-decision inform of health care and liability insurance.ples, standards and goals of volunteeringthe process implementation and the rightpolicies.to participate in the democratic processesArticle 2should have access to the organisationsArticle 3Every person is entitled to equal access toArticle 7volunteering opportunities and protectionEvery volunteer has the right to reconcileArticle 11against all kinds of discrimination suchtheir volunteering activity with their pri-Every volunteer is entitled to a coherent taskas on the grounds of age, gender, sexualvate and working life, and thus can achievedescription that allows them to implementidentity, race, colour, language, disability,a certain amount of flexibility during thethe volunteering activity with a clear under-religion, political or other opinion, nationalvolunteering activity. Every volunteer is fur-standing of its aims and objectives. Theor social origin, association with a nation-thermore entitled to refuse tasks that wouldtask description should be, to the furthestal minority, property, birth or other statusgo against their beliefs and/or convictions.extent possible, developed and agreed on7related to the project.and shall not be discriminated against ontogether between the volunteering providerbasis of their background or beliefs.and the volunteer and, if needed, shouldbe updated during the volunteering activity. Furthermore, it should be defined that6. Universal Declaration of Human Rights7. Please see Article 2889European charter on the rights and responsibilitees of volunteersEuropean charter on the rights and responsibilitees of volunteers1. Rights of volunteerRight to support from volunteeringproviders

2. Responsibilitiesof the VolunteerRights to personal developmentArticle 14Every volunteer respects the confidentialityof (organisational) information, in particu-Every volunteer is entitled to the necessarylar regarding legal affairs and concerningeducational/training support in order toArticle 17personal data of members, staff and ben-implement the volunteering activity to her/Every volunteer respects the rules of laweficiaries of voluntary activities.his full capacity and best knowledge.and non-discrimination throughout theirvoluntary activity.Article 15Article 22Every volunteer understands that volun-Every volunteer has the right to have theArticle 18teering aims towards benefits for the com-contribution,Every volunteer has the responsibility to re-mon good or ingactivitiesspect the integrity, mission, objectives andrecognised by formal educational andvalues of the volunteering provider.professional structures and institutions.European charter on the rights and responsibilitees of volunteersEuropean charter on the rights and responsibilitees of volunteersArticle 21Article 23Every volunteer cooperates with other vol-Volunteers should have the right to developArticle 19unteers within the organisation, where rel-new skills and competences and the spaceEvery volunteer respects the commitmentsevant and contributes to the organisation’sto discover, experiment and develop theirthat are made with the volunteering provid-sustainability through communication withown learning path.er regarding the amount of time and effortothers and a hand-over at the end of theirthat have been commonly agreed to be putengagement.Article 16in the volunteering activity and the qualityEvery volunteer is entitled, if required bythat has to be delivered.the volunteering activity, to flexibility ofworking time and educational activities inArticle 20order to undertake volunteering activities.Every volunteer has the responsibility toShould the implementation of volunteeringparticipate in trainings offered that areactivities require certain flexibility on therelevant for the volunteer and are relatedpart of contractual or educational obliga-to skills needed in order to carry out thetions, the volunteer shall seek agreementagreed tasks. The training shall be free offrom the contractor or educational provider.charge to the volunteer.1011

SECTION IIIArticle 30Article 35Volunteering providers shall be acquaintedVolunteering providers shall promote vol-with the valid legal framework for volunteer-unteering and its benefits for the societying and verify legal aspects concerning theand for the individual.implementation of the volunteering activity.Article 31Responsibilities to supportvolunteersVolunteering providers shall ensure the1. Rights ofvolunteering providersguidance for the volunteer. In this contextArticle 36or law on the volunteering sector at allthe provider commits itself to creating theVolunteering providers shall reimburse ex-levels.safest possible environment for the volun-penses occurring in relation to the volun-teer and to providing full information linkedteering activity for the volunteer.Article 27to the possible risks related to the volun-Article 24Volunteering providers should not be taxedteering activity.Article 37Non-profit Organisations and groups, thaton their income.Article 32Volunteering providers shall give a clearVolunteering providers shall offer equaltask description for the activity that theare independent, govern themselves aswell as other non-profit entities or publicArticle 28and transparent access to informationvolunteer should carry out. The content ofauthorities that provide volunteering op-Volunteering providers shall select volun-concerning volunteering opportunities, asthe task description should be, to furthestportunities, are entitled to the status of ateers according to their mission and vi-well as to the rights and responsibilities ofextent possible, developed and agreed onvolunteering provider.sion, and the specific skills and profile ofvolunteers.together by the volunteering provider andvolunteers if certain volunteering activitiesArticle 25require them.the volunteer and, if needed, should be up-Article 33dated during the volunteering activity.Volunteering providers are entitled to aVolunteering providers shall put into effectstable and sustainable support frameworkinclusive and equal recruitment processesArticle 38and enabling environment, including ade-for volunteering activities. They shall iden-Volunteering providers commit themselvestify barriers and develop measure to over-to developing and implementing qual-come them, in order to engage diverseity standards that ensure preparation andgroups.briefing, offer personal guidance, assis-2. Responsibilities ofvolunteering providersquate funding structures that provide accessible, sustainable and flexible financing.Article 26tance and monitoring throughout the en-Core responsibilitiesVolunteering providers are entitled to participate in political decision-making pro-Article 34tire process, clear evaluation mechanismsVolunteering providers shall ensure an in-and full support in the realisation of thecesses at all levels in the area of volunteer-Article 29frastructure for insurance provision thatrequired follow up activities; ideally the vol-ing, representing the interest and needs ofVolunteering providers commit to devel-covers social protection in form of healthunteer provider should aim to have a qual-volunteers. Considering the expertise ofop a volunteering policy that respects thecare and liability insurance for the volun-ity assurance system.volunteering providers, as the actors thatrights of the volunteer.teer during the volunteering activity.are the closest to the volunteer, they mustbe consulted on matters regarding policy1213European charter on the rights and responsibilitees of volunteersEuropean charter on the rights and responsibilitees of volunteersminimisation of risks and provide clear

Article 39Article 42Volunteering providers shall offer the nec-Volunteering providers shall ensure thatessary tools and access to existing andthe necessary support for specific targetforeseen resources to volunteers in ordergroups of potential volunteers, such asto allow them to implement the agreedpeople with disabilities or mental healthactivities.problems, minors or older people are pro-SECTION IVFOLLOW UPvided for those who want to volunteer.Article 40Volunteering providers shall ensure effi-European charter on the rights and responsibilitees of volunteersvolunteers in order to guarantee sustainability of volunteering activities.This Charter serves as an appeal toIn order to implement this Charter andEuropean, National and Local Authoritiesthe legal framework all over Europe, publicand all other relevant stakeholders for de-authorities must put in place appropriateArticle 41Article 43signing and updating policies related tolaws, policies, programmes and measuresVolunteering providers shall ensure theVolunteering providers shall ensure nec-volunteering. In order to respect, protectin cooperation with all relevant stakehold-right to participate in the decision-makingessary educational support for volunteersand full fill the rights of volunteers, a le-ers. The constant involvement and consul-process for volunteers in regards to the vol-throughout the process. Moreover, the vol-gal framework is needed for volunteering,tation of core actors in the planning, imple-unteering activity at the most appropriateunteering providers shall ensure that thewhich includes the rights and responsibili-mentation, monitoring and evaluation oflevel. Volunteering providers should ensurevolunteer is given the possibility to developties of volunteers, volunteer providers andvolunteering policies must be ensured, involunteers feel ownership of the projectskills and competences and provided withdefines the roles of authorities at all levels.order to create a sense of ownership and tothrough co-decision in the process imple-the tools to consciously reflect on the learn-promote active citizenship. The establish-mentation and the right to participate ining processes.ment of such stakeholder forums at the na-the democratic processes related to thetional and European level requires properproject. The volunteering provider shouldArticle 44ensure access for volunteers in order toVolunteering providers shall ensure thatparticipate in the organisation’s life andtools for recognition of the competencesdecision-making processes. Furthermore,and skills acquired during the volunteeringproviders shall ensure that volunteers haveactivity are put in place, in cooperation withthe autonomy to develop their own initia-educational and professional structurestives as long as they contribute to the or-and institutions.and sustainable funding.ganisation’s cause.Article 45Volunteering providers shall ensure the privacy of the volunteer in personal and working life, and shall also protect their data.1415European charter on the rights and responsibilitees of volunteersResponsibilities to support thepersonal development of thevolunteercient handover and reporting structures for

European Youth Forum 120, rue Joseph II 1000, Bruxelles Belgium – Belgique with the support of : the European Commission the European Youth Foundation of the Council of Europe ISSN : 2032–9938 2012 European Youth Forum PREAMBLE Section I – Definition 1. Definition

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186 References 17. Bonet, J. and Wood, R. D. (1997). Nonlinear continuum mechanics for finite element anal-ysis. Cambridge University Press. 18.