Business English- Human Resource Vocabulary- Problems And .

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Business English- Human Resource Vocabulary- Problems and RecommendationsGiving and responding to advice practiceChoose problems from below and take turns asking for the other person’s advice,responding positively or negatively each time depending on what you think about theiradvice. Discuss that situation as long as you like, then switch roles and do the same.Useful language for asking for adviceWhat do you think I should do?What’s the best solution?What would you do (if you were in my place)?What do you recommend?Can you suggest anything?What can I do about it (do you reckon)?How can I solve this problem?What’s your advice?Do you have any ideas?Useful language for giving advice/ suggestions/ recommendationsStrong suggestionsYou’d better (or )You really must You must / You have to If I were you, I would definitely I strongly recommend Weaker suggestionsYou should probably Have you thought about ?Have you considered ?It’s worth thinking about Weak suggestionsYou could (possibly) It might be worth thinking about Useful language for responding to advicePositive responsesThat’s a great idea. I’ll do exactly what you said.Good idea. I’ll definitely do that. Thanks for your advice.Weak and negative responsesThat seems like a good idea. I’ll give it a try.That might work. I’ll consider it.Actually, already. Do you have any other ideas?I’m not sure that would work (in this case) (because ) Can you suggest anything else?Hmmm. Are you sure that’s a good idea?Ask about any words below that you don’t understand such as the words in italics below,giving and responding to advice on the problems each time.Discuss some real HR problems and solutions for companies you know about such asyour own company.Written by Alex Case for UsingEnglish.com 20171

There is high staff turnover. There is a lot of absenteeism./ Staff take lots of sick days. Applicants seem to be padding their CVs ( résumés) . There have been complaints of sexual discrimination by managers. There seems to be a glass ceiling for women. Managers complain that their staff have inefficient working practices. Entertainment expenses are high and getting higher. There is lots of office gossip. Headhunters often contact our staff. There is a lack of job applicants. Applicants don’t have relevant experience, necessary skills or the right qualifications. New recruits don’t have the necessary skills. Many people resign before the end of their trial period/ probationary period. Most people leave soon after the end of their maternity leave. Fathers don’t usually take the paternity leave to which they are entitled. Managers lack management skills. Middle managers suffer from high levels of stress. Low-level clerical staff are demotivated. People are doing too much overtime. Top managers are overworked. The company pension scheme is underfunded. Older staff are resisting the introduction of performance-related pay. Staff who’ve finished three annual contracts must be let go or given permanent jobs. Many directors have quit since the new CEO took charge. The company needs to be downsized. Mid-career applicants have serious issues such as personality problems. The company has a bad reputation with potential recruits such as final-year students. Job satisfaction is dropping. The baby boomers working in the company are all at or past retirement age. The (trade/ labor) unions are asking for a 7% increase in basic wages. The company is getting bad publicity because of postings on social media by staff.Written by Alex Case for UsingEnglish.com 20172

Income tax ( payroll tax) will rise next year, making net wages lower. The permanent staff don’t like working with temps. One section don’t work well as a team. Senior staff lack time management skills. There are allegation of sexual harassment against a director. Experienced staff are unhappy about having to do retraining. Working hours are going up We’re struggling to find a suitable candidate for the position of COO. Staff commuting times are very long Most staff don’t take all their paid holiday. We need staff to work national holidays, but no one wants to. Everyone wants to take their summer vacations at the same time The Personnel Department is short-staffed. No one will volunteer for voluntary redundancies. You need to improve staff morale. Pay rises will be disappear due to an increase in national insurance ( social security).Written by Alex Case for UsingEnglish.com 20173

Suggested solutions(online) application formbonuscareer pathcompulsory redundancies/ compulsory cut delegate/ delegationdemoteearly retirement(language) exam (results)flexitimefree fruit/ free graphology(panel/ second) interview(internal) investigationjob adsjob sharinglast in, first outlimits on lounge/ time-out area/ shared spacesMaster’s/ MBApay riseperformance managementperks (free coffee, etc)personality testspicking names out of a hat(more) pleasant officepositive discrimination/ affirmative actionprofessional developmentpromote/ promotionquestionnaires( ) quotaraise recognition (praise, prizes, etc)recruitment agencysearch people’s social media accountsshuttle busspending limitssubsidized team building (activities)telecommuting/ working from home(internal/ external/ online/ time management) training(official) warningwork-life balanceworkshopWritten by Alex Case for UsingEnglish.com 20174

Positive and negative HR vocabularyAre the following words positive or negative? Write “ ” or “-” next to each one. staff turnover absenteeism sick days padding discrimination glass ceiling efficient entertainment expenses lack quality relevant necessary the right skills qualifications experience stress motivated overworked underfunded resisting dismissed permanent contracts quit be downsized issues personality problems bad reputation job satisfaction leave us short of bad publicity tax will rise lower net wages teamwork allegation sexual harassment against happy struggling suitable short-staffed voluntary compulsoryWritten by Alex Case for UsingEnglish.com 20175

redundanciesstaff moraledemotepromote/ promotionsharingpleasantperkspraiseprizesubsidized team building(official) warningwork-life balancedelegationpositive discriminationWritten by Alex Case for UsingEnglish.com 20176

The language of advice error correctionWithout looking above, find and correct one mistake in each line below.Useful language for asking for adviceWhat do you think should I do?What’s best solution?What will you do (if you were in my place)?What are you recommend?Can you suggesting anything?What can I do on it (do you reckon)?How can I solution this problem?What’s your advices?Do you have any idea?Useful language for asking for adviceWhat do you think I should do?What’s the best solution?What would you do (if you were in my place)?What do you recommend?Can you suggest anything?What can I do about it (do you reckon)?How can I solve this problem?What’s your advice?Do you have any ideas?Useful language for giving advice/ suggestions/ recommendationsStrong suggestionsYou’d better (or )You really must You must / You have to If I were you, I would definitely I strongly recommend Weaker suggestionsYou should probably Have you thought about ?Have you considered ?It’s worth thinking about Weak suggestionsYou could (possibly) It might be worth thinking about Useful language for responding to advicePositive responsesThat’s a great idea. I’ll do exactly what you said.Good idea. I’ll definitely do that. Thanks for your advice.Weak and negative responsesThat seems like a good idea. I’ll give it a try.That might work. I’ll consider it.Actually, already. Do you have any other ideas?I’m not sure that would work (in this case) (because ) Can you suggest anything else?Written by Alex Case for UsingEnglish.com 20177

Hmmm. Are you sure that’s a good idea?Useful language for giving advice/ suggestions/ recommendationsStrong suggestionsYou would better (or )You very must If I am you, I would definitely I strong recommend Weaker suggestionsYou should possibly Did you thought about ?Have you consider ?It’s worth think about Weak suggestionsYou can possibly It maybe be worth thinking about Useful language for responding to advicePositive responsesThat’s great idea. I’ll do exactly what you said.Good idea. I’ll definitely do that. Thanks for advice.Weak and negative responsesThat seems like a good idea. I’ll do it a try.That might works. I’ll consider it.Actually, already. Do you have any another ideas?I’m not surely that would work (in this case) (because ) Can you suggest anything else?Hmmm. Are you sure that’s good idea?Written by Alex Case for UsingEnglish.com 20178

Brainstorming stageWithout looking above, brainstorm suitable phrases into the gaps below. Phrases notabove may also be suitable.Useful language for asking for adviceUseful language for giving advice/ suggestions/ recommendationsStrong suggestionsWeaker suggestionsWeak suggestionsUseful language for responding to advicePositive responsesWeak and negative responsesUse the key words or mixed phrases (not both) below to help with the brainstorming taskabove.Written by Alex Case for UsingEnglish.com 20179

Key wordsThere is one key word for each phrase above, but some can be used in more than oneplace.Useful language for asking for viceideasUseful language for giving advice/ suggestions/ recommendationsStrong suggestionsbetterreallyhavewerestronglyWeaker suggestionsshouldthoughtconsideredworthWeak suggestionspossiblymightUseful language for responding to advicePositive responsesgreatdefinitelyWeak and negative responsesseemsconsiderotherelsesurePut the key words into the gaps in the mixed phrases on the next page.Written by Alex Case for UsingEnglish.com 201710

Useful language for asking for adviceCan you anything?Do you have any ?How can I this problem?What you do (if you were in my place)?What I do about it (do you reckon)?What do you I should do?What do you ?What’s the best ?What’s your ?Useful language for giving advice/ suggestions/ recommendationsStrong suggestionsI recommend If I you, I would definitely You must You must / You to You’d (or )Weaker suggestionsHave you about ?Have you ?It’s thinking about You probably Weak suggestionsIt be worth thinking about You could ( ) Useful language for responding to advicePositive responsesGood idea. I’ll do that. Thanks for your advice.That’s a idea. I’ll do exactly what you said.Weak and negative responsesThat like a good idea. I’ll give it a try.That might work. I’ll it.Actually, already. Do you have any ideas?I’m not sure that would work (in this case) (because ) Can you suggest anything ?Hmmm. Are you that’s a good idea?Check your answers above.Do the same giving advice activity as before, but this time flipping a coin to decide yourresponse to your partner’s advice:- Heads Positive reaction- Tails Negative reactionWritten by Alex Case for UsingEnglish.com 201711

Business English- Human Resource Vocabulary- Problems and Recommendations Giving and responding to advice practice Choose problems from below and take turns asking for the other person’s advice, responding positively or negatively

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