California Lottery Audit Report - 20 Billion To Eduction .

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CALIFORNIA LOTTERYAudit Report“ 20 BILLION TO EDUCATIONEMPLOYEE RECOGNITION” EVENTOctober 1, 2007, through January 31, 2008JOHN CHIANGCalifornia State ControllerMarch 2008

JOHN CHIANGCalifornia State ControllerMarch 26, 2008Joan M. Borucki, DirectorCalifornia Lottery600 North Tenth StreetSacramento, CA 95814Dear Ms. Borucki:The State Controller’s Office (SCO) audited California Lottery (Lottery) expenditures related tothe Lottery’s “ 20 Billion to Education Employee Recognition” event held on November 8,2007, at the Doubletree Hotel in Sacramento. The Lottery asserted that the event was anemployee recognition and training session for Lottery employees.Our audit disclosed that the Lottery inappropriately expended 46,336 of public funds for theevent. In addition, the audit disclosed that the Lottery inappropriately used the office revolvingfund for charitable transactions and lacked legal authority to donate materials acquired throughthe use of public funds.In its response to our draft audit report, the Lottery stated that it is seeking a formal opinion fromthe Attorney General’s Office concerning the legality of the expenditures for the employeerecognition event. Should the Attorney General’s Office determine that the Lottery has the legalauthority to use public funds for the activities disclosed in this report, the Legislature may wishto consider enacting a state law to prohibit such practice in the future. On the other hand, shouldthe Attorney General’s Office determine that the Lottery does not have the legal authority to usepublic funds in such a manner, the Lottery should seek legal advice from the Attorney General’sOffice on possible means to recover the public funds that were improperly spent.If you have any questions, please call Andrew Finlayson, Chief, State Agency Audits Bureau, at(916) 324-6310.Sincerely,Original signed byJEFFREY V. BROWNFIELDChief, Division of Audits

Joan M. Borucki, director-2-JVB/wmcc: John Mass, ChairmanCalifornia Lottery CommissionRachel Montes, CommissionerCalifornia Lottery CommissionManuel Ortega, CommissionerCalifornia Lottery CommissionPatt Eberhart, Acting Chief of OperationsCalifornia LotteryRoberto Zavala, Chief, Internal Audits OfficeCalifornia LotteryMarch 26, 2008

California Lottery“ 20 Billion to Education Employee Recognition” EventContentsAudit ReportResults in Brief .1Background.2Authority.5Objectives, Scope, and Methodology.6Conclusion.7Views of Responsible Officials .7Restricted Use .7Findings and Recommendations.8Schedule 1—Total Event Costs Submitted, Paid, Rejected, and Outstanding. 13Schedule 2—Prior Employee Recognition Events . 14Attachment—California Lottery’s Response to Draft Audit Report

California Lottery“ 20 Billion to Education Employee Recognition” EventAudit ReportResults in BriefThe employee appreciation segment of the “ 20 Billion to EducationEmployee Recognition” event is not an appropriate use of public funds.The California Lottery (Lottery) expended 29,074 on the employeeappreciation segment of the event. These costs provided employees,retirees, and their guests with hors d’oeuvres, a no-host bar, and a fullcourse prime rib dinner with dessert. In addition, entertainment wasprovided by a disc jockey and gifts were provided to employees, retirees,and their guests. These costs do not fit the mission of the Lottery and arean inappropriate use of public funds.Recommendation: The Lottery should establish appropriate accountsreceivable procedures to reimburse the State for these unallowableexpenditures. We are not aware of any administrative remedy that theLottery could pursue to repay the Lottery funds improperly spent.The costs expended by the Lottery for the training segment of the eventdid not constitute an appropriate use of public funds.The Lottery expended 17,262 on what the Lottery identified asemployee training at the event. The “training” was not only foremployees, but also for their guests and retirees. The training consistedof mock Lottery games played for entertainment in which the employees,retirees, and guests received prizes. The games and prizes were for thebenefit and enjoyment of the employees, retirees, and their guests.Therefore, the expenditures do not fit the mission of the Lottery and arean inappropriate use of public funds.Recommendation: The Lottery should establish appropriate accountsreceivable procedures to reimburse the State for these unallowableexpenditures. We are not aware of any administrative remedy that theLottery could pursue to repay the Lottery funds improperly spent.The Lottery inappropriately used the general cash fund and officerevolving fund for charitable transactions and lacked legal authority todonate materials acquired through the use of public funds.Through the use of its general cash fund, a State account, the Lotterymade a contribution of 2,558 to the Poway Unified School District FireRelief Fund. The source of funds for this contribution reportedly camefrom a 10 payment from guests attending the employee appreciationevent and other subsequent fund-raising activities. By depositing fundscollected for charity into its general cash fund account and making thedonation from its general cash fund account, the Lottery inappropriatelycommingled private and public funds. The general cash fund is strictlylimited to certain authorized state transactions. The fact that thetransactions were not fully documented raised further concerns about theadequacy of controls over the use of the Lottery’s general cash fundprocess.-1-

California Lottery“ 20 Billion to Education Employee Recognition” EventIn addition, table decorations for the employee recognition event, costing 1,872 in public funds, were donated to the North Sacramento UnifiedSchool District.The use of state accounts and the donation of properties acquired throughthe use of public funds is inappropriate.Recommendation: The Lottery should not use any governmental accountfor any non-governmental purpose.BackgroundThe State Controller’s Office (SCO) audited Lottery expenditures relatedto the Lottery’s “ 20 Billion to Education Employee Recognition” event.The event was held off-site, after work hours, at the Doubletree Hotel inSacramento, California, on November 8, 2007. This event was held bythe Lottery to commemorate the 20 billion sales milestone it hadrecently reached. The Lottery planned this event to be part employeeappreciation and part training.Initial Review of the EventAfter the event was brought to our attention, we requesteddocumentation, including invoices incurred, for the event. Our initialreview determined that these costs did not appear to be an appropriateuse of public funds. After this initial review, our office issued a letter tothe Lottery, dated January 22, 2008, notifying the Lottery that these costsappeared to be for a dinner/dance and entertainment. As a result of theseinitial findings, the SCO notified the Lottery that we would conduct afull audit of the expenditures.The initial review determined the event included costs for: An employee appreciation segment for 211 employees, 4 retirees, and118 guests. The 118 guests were required to pay 10 in cash or checkpayable to the California State Lottery. This portion of the eventconsisted of hors d’oeuvres and dinner. In addition, entertainment wasprovided by a disc jockey and gifts were provided to employees,retirees, and their guests. Table decorations—consisting primarily of thesauruses, dictionaries,pencils, and graduation owls—were donated to the North SacramentoUnified School District. These items totaled 1,872. A training segment included a celebrity host costing 5,000 and mockLottery games. During the mock games, 10,932 in prizes wereawarded to employees, retirees, and their guests. These prizesincluded:ooooooNintendo Wii gaming consoleNikon Coolpix digital camerasApple i-Pod NanosApple i-Pod Shuffles9-inch portable DVD playersDigital photo frames-2-

California Lottery“ 20 Billion to Education Employee Recognition” Evento Lottery logo merchandise including t-shirts, sweatshirts, duffelbags, blankets, thermoses, and umbrellaso 75 Blockbuster gift cardso 50 Best Buy gift cardso 20 Borders gift cardso 25 Regal Theater gift cardso 25 Best Buy gift cardsEvent BudgetThe Lottery Commission approved the Lottery’s overall business planfor Fiscal Year (FY) 2007-08 on June 27, 2007. Business plancomponents that encompass major projects to improve the brand image,shift the jackpot paradigm, or modernize operations require “Finance andAdministration Action plans.” On August 8, 2007, the Lottery Directorapproved the action plans for FY 2007-08. These approved action plansincluded plans for the “Employee Recognition (Celebrations/StaffRecognitions)” and for the Lottery University (training), the twocomponents of the employee recognition event held on November 8,2007. In the action plans, Lottery staff had proposed to spend 35,000— 25,000 for the anniversary event and 10,000 for various employeerecognition programs—and 10,000 for the training component.In response to our inquiries, Lottery staff stated that the amounts in theaction plans were created during the budget preparation process and donot include specific funding approval. Lottery staff also said that theplans were prepared by division management and were used by theexecutive and budget offices in evaluating the benefits and resourcerequirements for each of the action plans. The Lottery Commission, inJune 2007, had approved 25,000 in the Human Resource (HR)Department’s base-line budget for the employee recognition event andthat HR had an additional 400,000 for employee training in its budget.According to the minutes of the Lottery Commission meeting held onAugust 15, 2007, the Lottery Director provided the Commissioners witha summary of the individual action plans that were listed under thevarious initiatives in the business plan. The Lottery Director stated thatshe and the Chief Deputy would meet with the project managers everyTuesday to discuss the action plans’ status and issues, and provide anydirection they may need in order to complete the action plans.As discussed in more detail in the following report section, the Lottery’sexpenditures for the recognition component of the event was 29,074, or 4,074 in excess of the budgeted amount. The 17,262 that was spent ontraining was within HR’s allocation of the 400,000 training budget.Lottery Expenditures Paid by the SCO for the Event Appeared to beLegitimate Business ExpensesSince the Lottery’s inception in 1985, the SCO has recognized theLottery as a unique business enterprise. Therefore, we acknowledge thatthe Lottery may, at times, purchase unique items such as television air-3-

California Lottery“ 20 Billion to Education Employee Recognition” Eventtime, production costs for game shows and commercials, andpromotional products, and may incur unique costs when kicking off anew Lottery game.The Lottery expended 29,074 on the employee appreciation segment ofthe event as follows: 6,771 was paid by the SCO through the claim schedule process.After a more detailed review, only two invoices (each for 992, for atotal of 1,984) indicated that the costs were for the event. The other 4,444 was for Lottery logo photo frames, 305 for paper products,and 37 for decorative materials. These costs appeared to be forreimbursable Lottery promotional expenditures and, therefore, werenot questioned during the claim audit process. The photo frames wereactually purchased by the Lottery for gifts, the paper supplies wereused for invitations, and the decorative materials were used for tabledecorations for the event. None of these expenditures are areimbursable business cost. 331 in claims were submitted by the Lottery and rejected by ourclaim audit unit as unallowable costs. 21,972 in costs related to the employee appreciation part of the eventwas originally paid by the Lottery through its corporate AmericanExpress card, CalCard, and revolving fund check process. The SCOhas not received the revolving fund reimbursement replenishmentclaim as of the date of this report.The Lottery expended 17,262 for what it identified as training asfollows: 10,113 was paid by the SCO prior to commencing this audit. Theinvoices for these paid claims were for what the SCO at the timebelieved to be reimbursable promotional business costs and, therefore,the costs were not questioned during the claim audit process. Theseexpenses consisted of a speaker fee for the prior Big Spin host as wellas Lottery logo umbrellas, thermoses, and blankets. However, neitherthe invoices nor the claim schedules indicated that the costs expendedwere for an employee recognition event rather than a legitimateLottery promotion event. We have found that these costs were notreimbursable, now that the true purpose for them has been determined(see Finding 2). 6,630 in claims related to this event were submitted by the Lottery.However, these claims were rejected by our claim audit unit asunallowable costs. 519 in claims identified by the Lottery have yet to be submitted tothe SCO for payment.See Schedule 1 for a breakdown of the total event costs, submitted andpaid, rejected and outstanding.-4-

California Lottery“ 20 Billion to Education Employee Recognition” EventPrior Year Lottery Expenditures for Employee Events Appeared to beReimbursable Promotional ExpensesIn order to determine the reasonableness of this event, we requested thatthe Lottery provide us with the costs related to what it considered to beprior employee recognition events for the past five years.A review of the documentation for prior employee recognition eventsdisclosed that the Lottery has, in fact, held prior employee recognitionevents in the recent past. Since 2002, excluding the current event, theLottery expended 60,078 on these types of events (see Schedule 2). Onthe surface, the bulk of the invoices appeared to be for normal types ofpromotional or employee-meeting expenses. As a result, the SCO did notquestion the claims at the time they were submitted.These claims included expenditures for tents, tables, chairs, stages,costumes, table decorations, and Lottery logo merchandise. For example,of the 60,078 in costs: 30,544 was incurred for rental of outside event set-up items such astents, tables, chairs, costumes, and decorations. 20,968 was incurred for Lottery logo merchandise.One expenditure item that our office should have questioned and shouldnot have paid was for 300 box lunches totaling 1,940. This invoiceindicated that the lunch boxes were for the California State Employeescharitable contribution promotion and, thus, the expenditure is not anallowable expense.Lottery’s Expenditures for Prior Year Training EventsOur review of the documentation for training events revealed sevenexamples of prior Lottery training events. These events fit the mission ofthe Lottery and included a business need. In addition, the costs for theseevents were properly labeled as such on the claims and included: Sales conferences held in 2004, 2005, and 2006—The salesconference was attended by sales representatives and appropriateLottery employees involved in sales. Retailer expositions held in 2003 and 2004—These events had looseagendas and were attended by Lottery retailers and appropriateLottery staff involved in sales. Lottery retailers had to pay aregistration fee.AuthorityBy authority of the California Constitution, Government Code section12410 states, “The Controller shall superintend the fiscal concerns of thestate. The Controller shall audit all claims against the state, and mayaudit the disbursement of any state money, for correctness, legality, andfor sufficient provision of law for payment.” In addition, GovernmentCode section 12411 stipulates that “ . . . the Controller shall suggestplans for the improvement and management of revenues.”-5-

California Lottery“ 20 Billion to Education Employee Recognition” EventProposition 37, the California State Lottery Act of 1984 (Lottery Act),amended the California Constitution to authorize the establishment of astatewide lottery, to create the California Lottery Commission, and togive the commission broad powers to oversee the operation of astatewide lottery.Pursuant to Government Code section 8880.67, the SCO may conductother special post-audits of the Lottery as the State Controller deemsnecessary. The Controller or his/her agents conducting an audit underthis chapter shall have access and authority to examine any and allrecords of the California Lottery Commission.Objectives, Scope,and MethodologyThe State Controller’s Office (SCO) audited the California Lottery(Lottery) expenditures related to the Lottery’s “ 20 Billion to EducationEmployee Recognition” event held on November 8, 2007.The specific objectives of the audit were to determine whether theLottery’s: Administrative expenditures for the event are legal and proper; and Internal controls over the administrative expenditures for the event areadequate to safeguard against losses to the State.The period under review was from October 1, 2007, throughJanuary 31, 2008.The audit was performed in accordance with Government AuditingStandards, issued by the Comptroller General of the United States ofAmerica, including test of controls and such other auditing proceduresconsidered necessary under the circumstances.The audit procedures included: Analyzing and evaluating the administrative expenditures for theevent; Reviewing prior year employee recognition events to determinereasonableness of the administrative expenditures; Performing tests of procedural compliance and propriety of theadministrative expenditures, as deemed necessary; Reviewing work performed by any external audit organization or bythe Lottery’s internal audit unit; and Reviewing the California Lottery Act, the State AdministrativeManual, and other applicable rules and regulations.-6-

California Lottery“ 20 Billion to Education Employee Recognition” EventConclusionOur audit of the Lottery’s event disclosed that the Lottery inappropriatelyexpended 46,336 of public funds for an employee recognition event forLottery employees, retirees, and their guests. The costs of the employeeappreciation segment of the event were for a night of dining,entertainment, and receiving gifts for employees, retirees, and theirguests. The supposed training component consisted of a highly paid hostwho oversaw mock Lottery games for entertainment in which employees,retirees, and guests won prizes. These activities do not fit the mission ofthe Lottery and were for the sole purpose of the enjoyment of theemployees and their guests. In addition, the Lottery inappropriately usedits general cash fund and office revolving fund to make 4,430 incharitable contributions.Views ofResponsibleOfficialsWe issued a draft audit report dated February 29, 2008. Joan Borucki,Director, responded by the attached letter dated March 17, 2008.Regarding Findings 1 and 2, Ms. Borucki has requested a legal opinionfrom the Attorney General’s Office to determine the legality of theexpenditures for the employee recognition even. Regarding Finding 3,Ms. Borucki agreed with the SCO’s conclusion.Restricted UseThis report is intended for the information and use of the CaliforniaLottery, the California Lottery Commission, and the SCO; it is notintended to be and should not be used by anyone other than thesespecified parties. This restriction is not intended to limit distribution ofthe final report, which is a matter of public record.Original signed byJEFFREY V. BROWNFIELDChief, Division of AuditsMarch 26, 2008-7-

California Lottery“ 20 Billion to Education Employee Recognition” EventFindings and RecommendationsFINDING 1—Employee appreciationsegment of event is notappropriate use of publicfundsOur audit disclosed that the California Lottery (Lottery) spent 29,074on an employee appreciation event. These costs provided employees,retirees, and their guests with hors d’oeuvres, a no-host bar, and a fullcourse prime rib dinner with dessert. In addition, entertainment wasprovided by a disc jockey and gifts were provided to employees. Assuch, the expenses do not fit the mission of the Lottery and are aninappropriate use of public funds.The event had 333 attendees that included 211 Lottery employees, 4retirees, and 118 of their guests. The costs for the night included: 13,523 for prime rib dinners at the Doubletree Hotel. These dinnerswere provided for outside the normal course of employment. 5,460 for banquet room costs at the Doubletree Hotel for the event. 4,444 for silver-plated photo frames for the employees. 1,984 for a photographer to provide employees and their guests withphotos of themselves enjoying the event. 1,872 for school supplies used as table decorations. 800 for a disc jockey for entertainment purposes. 777 for table decorations used at the Doubletree Hotel for the event. 213 for paper supplies and decorative items.Of the 29,074 in costs, the SCO has already paid 6,771 prior tocommencing this audit. The invoices for these paid claims were for whatthe SCO at the time believed to be reimbursable promotional businesscosts and, therefore, were not questioned during the claim audit process(see Schedule 1 for details of the costs).Government Code section 8880.64 (Lottery Act) states in part:Expenses of the lottery shall include all costs incurred in the operationand administration of the lottery and all costs resulting from anycontracts entered into for the purchase or lease of goods and servicesrequired by the lottery, including, but not limited to, the costs ofsupplies, materials, tickets, independent audit services, independentstudies, data transmission, advertising, promotion, incentives, publicrelations, communications, compensation paid to the lottery gameretailers . . . and reimbursement of costs of services provided to thelottery by other governmental entities, and for the costs for any othergoods and services necessary for effectuating the purposes of thischapter.-8-

California Lottery“ 20 Billion to Education Employee Recognition” EventThe reference to promotions and incentives in Government Code section8880.64 regards the promotion of Lottery sales and does not provide forentertainment costs and gifts to employees. When public funds are used,they must be necessary and reasonably relative to the mission of theentity incurring the expense. The costs incurred appear to beoverwhelmingly for the benefit of Lottery employees. As the Lottery wasnot able to provide any specific statute or regulation allowing it to incurthese costs, the costs constitute an improper gift of public funds and thusare unallowable.RecommendationThe Lottery should establish appropriate accounts receivable proceduresto reimburse the State for these unallowable expenditures. We are notaware of any administrative remedy that the Lottery could pursue torepay the Lottery funds improperly spent.Lottery’s ResponseThe Lottery has requested a legal opinion from the Attorney General’sOffice on the legality of the expenditures for the employee recognitionevent. The Lottery requests that the SCO keep the finding open until theAttorney General’s Office issues its opinion.SCO’s CommentWe acknowledge the Lottery has requested a formal legal opinionregarding the legality of costs related to this event. We concur this is theproper course for determining the legality of the costs related to thisevent. However, if the Attorney General finds that these costs werewithin the realm of the Lottery’s authority, the SCO would supportlegislation amending the Government Code to ensure these types ofexpenditures do not take place in the future.If the Attorney General concurs with our analysis that these expenditureswere not legal and proper, the Lottery should seek additional guidancefrom the Attorney General on possible means to recover the public fundsexpended on this event.FINDING 2—Training portion ofevent did not constitutean appropriate use ofpublic fundsThe Lottery employee appreciation event on November 8, 2007, includedexpenditures, totaling 17,262, that were purportedly incurred for thepurpose of employee training. This training was not only for employees,but also for their guests and retirees. The training consisted of mockLottery games for entertainment in which the employees, retirees, andguests received prizes. We determined that these costs were not foremployee training, but solely for entertaining and rewarding theemployees, retirees, and their guests. Therefore, the expenditures do notfit the mission of the Lottery and are an inappropriate use of state funds.-9-

California Lottery“ 20 Billion to Education Employee Recognition” EventThe “training” on the night of the event consisted of: 5,778 in prizes to current and retired employees and guests forplaying a mock Scratcher game; these costs consisted of 1,330 toproduce the mock tickets and 4,448 for prizes 5,000 for a past Big Spin game host to oversee the event as master ofceremonies 3,111 in prizes to current and retired employees for playing a mockHot Spot online game 2,982 in prizes to current and retired employees and guests forplaying a mock Big Spin game 391 in prizes to current and retired employees for playing an “AreYou Smarter” gameOf the 17,262 in costs, the SCO has already paid 10,113 prior tocommencing this audit. The invoices for these paid claims were for whatthe SCO at the time believed to be reimbursable promotional businesscosts and, therefore, were not questioned during the claim audit process(see Schedule 1 for details of the costs).Government Code section 8880.64 (Lottery Act) states in part:Expenses of the lottery shall include all costs incurred in the operationand administration of the lottery and all costs resulting from anycontracts entered into for the purchase or lease of goods and servicesrequired by the lottery, including, but not limited to, the costs ofsupplies, materials, tickets, independent audit services, independentstudies, data transmission, advertising, promotion, incentives, publicrelations, communications, compensation paid to the lottery gameretailers . . . and reimbursement of costs of services provided to thelottery by other governmental entities, and for the costs for any othergoods and services necessary for effectuating the purposes of thischapter.The reference to promotions and incentives in Government Code section8880.64 regards the promotion of Lottery sales and does not specificallyallow the Lottery to incur costs for employees and their guests forentertainment and prizes. Therefore, these expenditures are aninappropriate use of public funds and should not be reimbursed by theState.RecommendationThe Lottery should establish appropriate accounts receivable proceduresto reimburse the State for these unallowable expenditures. We are notaware of any administrative remedy that the Lottery could pursue torepay the Lottery funds improperly spent.-10-

California Lottery“ 20 Billion to Education Employee Recognition” EventLottery’s ResponseThe Lottery has requested a legal opinion from the Attorney General’sOffice on the legality of the expenditures for the employee recognitionevent. The Lottery requests that the SCO keep the finding open until theAttorney General’s Office issues its opinion.SCO’s CommentWe acknowledge the Lottery has requested a formal legal opinionregarding the legality of costs related to this event. We concur this is theproper course for determining the legality of the costs related to thisevent. However, if the Attorney General finds that these costs werewithin the realm of the Lottery’s authority, the SCO would supportlegislation amending the Government Code to ensure these types ofexpenditures do not take place in the future.If the Attorney General concurs with our analysis that these expenditureswere not legal and proper, the Lottery should seek additional guidancefrom the Attorney General on possible means to recover the public fundsexpended on this event.FINDING 3—Inappropriate use ofthe general cash fundand office revolvingfund for charitabletransactions and lack oflegal authority todonate materialsacquired through theuse of public fundsThrough the use of its general cash fund (a state account), the Lotterymade a contribution of 2,558 to the Poway Unified School District FireRelief Fund. In addition, through the use of its office revolving fund (astate account), the Lottery donated table decorations from the employeerecognition event in the amount of 1,872 to the North SacramentoUnified School District. The use of state accounts or donation ofproperties acquired through the use of public funds is inappropriate.With respect to the 2,558 donated to the Poway Unified School DistrictFire Relief Fund, a portion of this amount reportedly came from guestsattending the event who were asked to pay 10 either by cash or checkpayable to the California L

California Lottery “ 20 Billion to Education Employee Recognition” Event-4- time, production costs for game shows and commercials, and promotional products, and may incur unique costs when kicking off a new Lottery game. The Lottery expende

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