Friday 18th September 2020 New El Al Owner WA Govt Comes .

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www.traveldaily.com.auFriday 18th September 2020New El Al ownerA 27-YEAR-OLD New York-bornstudent has become the newowner of Israeli flag carrier El Al,after being the only bidder for acontrolling stake in the airline.Eli Rozenberg, who lives inJerusalem and is undertakingtraditional Jewish studies ata yeshiva, is the son of KennyRozenberg, the founder of amajor US nursing home chaincalled US Centers Health Care.A company controlled by theyoung man purchased a 42.85%stake in the embattled carrier,paying US 150 million in a shareoffering on the Tel Aviv StockExchange which was part of arescue package for El Al.The Israeli Government, whichhad committed to mop up anyunwanted shares, paid US 30million for a stake which willcomprise 12-15% of the airline.Rozenberg said his biddingcompany, called KanfeiNesharim, “takes upon itself agreat responsibility to restorethe trust of passengers and toensure the jobs of thousands ofEl Al employees and lead Israel’sairline into a secure future”.He said under his managementEl Al would focus on punctuality,as well as upgrading its foodservice offerings.The airline’s flights across theglobe are currently grounded dueto the COVID-19 pandemic (TD03 Jul), with 80% of its more than6,000 staff on unpaid leave.It’s estimated that passengerswhose flights were cancelledbecause of the pandemic areowed about US 350 million.WA Govt comes throughTRAVEL agents in WesternAustralia will share in a 3million targeted financial supportpackage announced this morningby the state’s Tourism MinisterPaul Papalia (TD breaking news).The funding follows monthsof lobbying the WA StateGovernment, with Papalia nowrecognising that “travel agentshave been one of the industriesmost impacted by COVID-19,with up to 90% of their incomedrawn from Western Australianstravelling overseas”.To be eligible, agents mustbe a legitimate small businessand have experienced a 75% orgreater reduction in turnover.Applications for the packagewill be open from 02-30 Oct, andagents will be contacted directlywith information on how to apply.Those who have not beencontacted about the program byWed 23 Sep are asked to emailtasp@smallbusiness.wa.gov.au.The initial rollout of theprogram will provide packages ofup to 5,000 for eligible homebased agents, and a minimumof 10,000 for bricks and mortartravel agent businesses.“The Federal Government’sinternational border closures willcontinue to severely impact thesebusinesses for some time to come.“Western Australia is the firstand only state in the country toimplement a dedicated travelagent support program of thiskind,” Papalia said, with theState Government recognisingthe important work agents havebeen doing to refund customers’travel credits and vouchers fromsuppliers across the globe.“This support fund is designedto provide some assistance totravel agents to maintain theiroperating expenses until theFederal Government devises alonger term solution,” he added.Christine Ross-Davies fromAttadale Travel and Jo Francisfrom Global Travel Solutions, whohave strenuously highlightedthe industry’s issues to the WAGovt, welcomed the packageand said they hoped other stateand territory governments wouldfollow and also offer targetedsupport for travel agents.HOT boss resignsNEW Zealand’s House ofTravel (HOT) today announcedthe departure of its CEO MarkO’Donnell, who will leave thebusiness in Dec to take on a newrole outside the travel sector.Brent Thomas has beenappointed as temporary ChiefOperating Officer and will workwith HOT founder Chris Paulsenduring a transition period.HA back to LASHAWAIIAN Airlines has flaggeda restart of non-stop flightsfrom Honolulu to Las Vegasnext month, with thrice weeklyA321neo services now open forreservation for travel from 02 Oct.SPONSOPPO ORSHIPRTUNITIESAVAILABLENews on the flyNew episode available!CLICK HERE TO LISTENnew 2022 cruisesavailable nowAlaska Greenland Northwest Passage IcelandTravel Dailye info@traveldaily.com.aut 1300 799 220w www.traveldaily.com.aupage 1

CLICK to readFriday 18th September 2020Seychelles IT planTRAVELLERS to the Seychelleswill be able to submit identity andhealth information prior to theirtrips, under a new technologyplatform which aims to facilitatethe reopening of borders in thesafest possible manner.Launched in partnership withSwiss firm Travizory, the platformunifies advance informationabout all passengers wishing totravel to the Indian Ocean islands,and gives authorities the abilityto run rapid and efficient vettingprocedures to minimise risks.The new visitor managementsystem replaces existing emailand form-based measures whichwere cumbersome for travellers,airlines and local officials.When travel resumes forAustralians, a successfulapplication for the SeychellesHealth Travel Authorisation (HTA)will be a prerequisite beforeboarding flights, along with anegative COVID-19 test.Super Cruise open to allTHE Cruiseco consortium thismorning announced its 2021Super Cruise will be available forsale through any travel agenciesin Australia and NZ, rather thanexclusively via Cruiseco members.The 2021 Super Cruise will forthe first time ever combine thepopular ‘Rock the Boat’ and‘Cruisin’ Country’ voyages in asingle departure, with the sevennight cruise departing Sydneyaboard Royal Caribbean’s Ovationof the Seas on 23 Nov 2021.Headline performers includeSuzi Quatro, The Angels, TheRadiators, Ross Wilson and more,along with Lee Kernaghan, JohnWilliamson, Tory Cassar-Daleyand Gina Jeffreys.Cruiseco said opening up theitinerary for sale through allagents was a “hard but logicaldecision during this downturn”.“With a charter this size and inthis current environment we need Destination NSWNature isn’t very far fromSydney’s doorstep. Discoverbookable experiences in Sydneyand surrounds in the Septemberissue of travelBulletin.to ensure that our partners atChoose Your Cruise can operate aviable and successful charter.“The challenge for us is how wedo this while maintaining priceintegrity - that is less discounting.“The best way to achieveboth aims is to have the widestpossible distribution for theproduct this year.as suchChoose Your Cruise and Cruisecohave determined that the bestoutcome is to invite agentsoutside of the Cruiseco networkto offer the 2021 Super Cruiseproduct,” Cruiseco GM Sales &Marketing Adam Vance told TD.In an update to membersyesterday Cruiseco also confirmedit was waiving all membershipfees until at least Jun 2021.The update also announced thedeparture of respected long-timeNational Product Manager DeanSinclair to pursue an opportunityoutside the travel industry.WindowSeatCAN you have too muchprotection from COVID-19?While there have beenseveral incidents in the USof passengers ordered todisembark because they refuseto wear masks, it also appearsthe opposite is happening too.So much so that AmericanAirlines this week issued a newstaff policy advising how to dealwith passengers with too muchPersonal Protective Equipment.In particular, AA hashighlighted recent incidentswhere travellers on some of itsflights haveinsisted onpersonalbody tents(pictured) oreven ozonegenerators.Join the NCL Team from 6-31 October for a walking challenge like no other,celebrating health & wellbeing within the travel industry during this time.Get active and track your steps while we journey around an interactive map of the world,reaching virtual global milestones and completing fun weekly challenges, all alongsideyour travel industry friends. Plus, there’ll be plenty of great prizes up for grabs includingfitbits and gift cards.Register now and we’ll provide more information on how to get started, including downloadingour free app. The first 100 registrants will receive a Walk for Wellness t-shirt!REGISTER NOWTravel Dailye info@traveldaily.com.aut 1300 799 220w www.traveldaily.com.aupage 2

Tourism Port Douglas & DaintreeFriday 18th September 2020Keep your clients engaged andplanning their next trip withkeep dreaming.CORPORATE UPDATEOrbit Travel’s industry leadersCORPORATE CHATTERwith Ryan PottsWhat is your I.P. address?THE team from Orbit WorldTravel (pictured) were thrilledearlier this year when it wasannounced at their pre-COVIDstaff conference that theorganisation was joining TravelLeaders (TD 14 Sep).The move has seen Orbit’s sixlocations in Australia and ninein New Zealand become part ofthe international presence of USbased Travel Leaders, which nowcomprises more than 70 travelmanagement companies aroundthe world.Orbit World Travel ExecutiveDirector Lisa Story said theexpansion allowed the companyto offer a highly personalisedservice model to internationalorganisations, combining existingrelationships with the benefitsof Travel Leaders’ consolidationof global and regional travelprograms and TMC tools.Travel Leaders Network,sister brand ALTOUR and TravelLeaders Corporate are part ofInternova Travel Group which hasa wide portfolio of other brandsincluding Protravel International,Corporate Travel Services, CruiseSpecialists, Tzell Travel Group,Nexion Travel and Vacation.com.CWT responsible frameworkCWT SOLUTIONS Group,the consulting arm of CWT, hascreated a new responsible travelconsulting framework, with theaim of helping companies build“more balanced travel programs”.The initiative will assistbusinesses looking beyond costmanagement and compliance toalign their travel programs withother important objectives.The framework is dubbedECO, short for Employeewellbeing, Climate Impact andOrganisational performance.“With this approach businesstravel becomes an avenuethrough which companies cansimultaneously create an engagedand motivated workforce, reducetheir environmental impact andmanage costs more effectively,”said CWT Solutions Group SeniorDirector Richard Johnson.“Our aim is to help companiesTravel Dailyfind the sweet spot betweenthese different and sometimesconflicting priorities in their travelprograms,” he said.The ECO framework hasreceived extremely positivefeedback after being piloted witha small group of clients, and isnow being embedded into theCWT global consulting offer.FCM return to travelFLIGHT Centre’s FCM TravelSolutions has released a“Return to Travel Framework”document to remove confusion,create direction and empowercustomers to take confidentaction as borders reopen.Key issues addressed includeconsiderations to ensure travelpolicies are fit for purpose in thenew travel landscape - for moredetails see fcmtravel.com.e info@traveldaily.com.auNO, I’M not talking about yourinternet protocol address, I meanyour intellectual property.Can you quickly locate theskills, knowledge, attitude andculture that you have built overmany years? Can you bring itback when we open up?We are all desperate to open upour amazing country, yet I can’thelp but question if we are ready?I feel immensely for those whohave been stooddown or losttheir jobs. This isa clear toll of thepandemic.Yet as Isee many ofmy industrycolleaguesadvertise thefantastic newsof a new careerin an alternateindustry, Iponder, whatI.P. gap this willleave in ourbeloved travelindustry.One of theclear outcomeswe at theConnectionsGroup havebeen focused onis the retention of our staff.It’s been a tremendous sacrificethat all have taken onboard, and Iam so very proud of how we as ateam have stood together.Our I.P. address is very clear,it’s easy to locate. This is theone line of sight (our Purposeif you will) we can be confidenton, regardlessof anyt 1300 799 220government mandate orvaccines. Our people are who weare, this is what our business isbuilt on.Those who choose to work intravel do it for the love, it is alifestyle choice for so many thatturns into a career.It becomes a part of you andthis is clearly reflected in everytravel agency. With the currentexodus and the thousandswho havebeen stooddown, willthat passionreturn, will theknowledgereturn?For years wehave all triedto find a pointof difference.There hasbeen thiscompetitivespirit betweenagencies, yetall I feel nowis sorrow, asadness thatwe may notreturn to thatenergy, driveand passion.Will therebe permanentlong term impacts we have notyet seen?Will there be the funds andskills to continue down anyR&D path to drive our industryforward, will the supply chainhave the skills to evolve to anynew way of operating? Will theyhave the drive to do so?I’m met with both optimismand sadness.“Can you quicklylocate the skills,knowledge,attitude andculture that youhave built overmany years?Can you bring itback when weopen up?”Ryan Potts has spent most of his career in corporate travelin a range of roles including his current position as Headof Partnerships and Strategy at Connections group ofcompanies including CT Connections, Totem Group andExecutive Edge.w www.traveldaily.com.aupage 3

ourytimbuSes!picerliatcockCLICK HERE TO SUBMITFriday 18th September 2020Extreme dining!Agents need more: CATOTHE Council of Australian TourOperators (CATO) ManagingDirector Brett Jardine says he is“desperately worried” about thefuture of travel agents, especiallytheir state of mind duringthe challenges posed by theCOVID-19 pandemic.Speaking to Skal InternationalSydney President Melinda Brownat an event in Sydney this week,Jardine laid out the immensechallenges currently faced bytravel agents.“They have now gone sixmonths without revenue, stillworking, refunding, dealing withclients, and they are on the frontline and more importantly thananything right now is their mentalhealth,” he said.“Where retail agents arepaying for shopfront premises inparticular, how can we possiblyhave a retail travel agency stillopen by Christmas and payingrent for me as someone whohas always being a very strongadvocate for distributionthrough retail agents, unless youphysically own the shop what doyou do,” Jardine questioned.The CATO chief also touchedon the industry group’srecently released discussionpaper proposing reformsin the travel sector aroundconsumer protection (TD 26Aug), suggesting the responsesfrom travel agents had beenoverwhelmingly positive.“The feedback we’ve had fromthe trade has been amazing, verypositive and very supportive, notonly from our own members butfrom retail travel agents who areobviously very passionate and alot of them are owner operators,”he said.“While we have tried to standup and say ‘let’s have thisdiscussion’, it will be up to all ofindustry to get involved and seewhere it goes.”Jardine also emphasised theimportance of establishing aunified border policy betweenstate and territory leaders,lamenting the choices ofsome Premiers to leverage thepandemic for political gain.“You can’t tell me the currentsituation isn’t politicallymotivated, there’s an issue inVictoria, let’s not sugarcoat that,but at the end of the day weshould be able to travel between[states] – it’s mind-blowing,”Jardine said.Lux travel intentionLUXURY travel networkVirtuoso has revealed that nearly60% of its members would bewilling to take an internationaltrip in 2020, so long as travelrestrictions were not in place.The company also noted thatthree quarters were seeking abeach holiday, while 66% saidthey had no problem taking aflight but preferred the middleseat to be empty during the trip.PENTHOUSE dining is nowavailable for guests at WBrisbane’s Extreme WOW Suite(pictured).Guests can take over theluxurious space for an exclusivelong lunch or dinner through theOnce Upon A Suite Time promo.The 200m² Extreme WOW Suiteis located on level 33 and offers aparty with a live DJ or musician,and a “Spritz Cart” completewith spirits and garnishes, all setagainst a panoramic backdrop ofthe Brisbane River.Highlights of the four-coursemenu and three-hour beveragepackage includes fresh kingprawns on a bed of squid inkcouscous, lemon pepper pearls,orange and a cucumber lemondressing, prosciutto and melonserved with grissini, mint andcaramel feta, 12-hour slowcooked lamb shoulder ragoutpappardelle and Moreton Baybugs served with fermented chillidressing and crispy bread.The Extreme WOW Suitepackage is priced from 2,300,catering for up to 10 guests - call07 3556 8888 for details.QLD sanctions ACTTHE Queensland Governmenthas announced borderrestrictions with residents ofthe ACT will be lifted from 1amnext Fri 25 Sep, following nonew COVID cases recorded in thenational capital for months.“This is.a great chance to comeand visit friends and relatives,go to the reef, or to one of ourwonderful tourism hotspots,”said the state’s Deputy PremierSteven Miles.LET US HELP YOUEDUCATE THE TRADEThese suppliers have chosen theTravel Daily Training Academy fortheir trade education programs.Click here to find outhow you can too.Travel Dailye info@traveldaily.com.aut 1300 799 220w www.traveldaily.com.aupage 4

GET YOUR MESSAGETO LISTENING EARSCLICK HERE FOR INFO ONPODCAST SPONSORSHIPFriday 18th September 2020Where in the world?Pub quiz1. What is the most populous city in the Levant region of theMiddle East?2. Before Manila, what was the first capital of the Philippines?3. What is the most populous city in the southern UnitedStates?4. When did Fiji gain independence from the United Kingdom?a) 1960sb) 1970sc) 1980s5. Which English actress serves as the godmother for theluxury yacht Scenic Eclipse?6. Tidbinbilla Nature Reserve is closest to which Australiancity?7. Brightline, the United States’ first new private train operatorin decades, currently serves which three Florida cities?8. The Buddhist temples Wat Arun and Wat Pho are in whichcity?9. Is Hobart closer to the equator or the South Pole?10. What country was formerly known as Rhodesia?UnscrambleHOW many words can you make out of these nine letters? Every wordneeds to include the centre letter, have four letters or more and not bea proper noun or a plural. You can only use each letter once.E R CR F NO I ETHIS structure is the oldestcurrently standing Islamicmonument, having been built inthe late seventh century.It is not technically a mosque,but is the first major Muslimmonument for public worship.The structure is built over a rockwhich is sacred to two differentreligions.Both the interior and exteriorof this monument are decoratedGood – 15 wordsVery good – 22 wordsExcellent – 29 wordsFunnies FlashbackWE’VE trawled through the TD Window Seatarchives to give you a blast from the past. Here’s somegems from 07 Nov 2013:NOTE: We’ve used ChambersDictionary to decide whatwords are acceptable.ANSWERS 17 SEPPub quiz: 1 Transport SecurityAdministration, 2 Sputnik, 3Seychelles, 4 The Langham,London, 5 P&O Cruises UK, 6 LakeAlexandrina, 7 b) More than 5,000years, 8 Barron Gorge National Park,9 Moscow and Pyongyang,10 BirminghamWhose flag is this: LaosTravel Dailywith marble, mosaics and metalplaques and although the mosaicsare similar in technique to othersfound in Byzantine buildings andchurches, these ones are specialdue to the absence of humanor animal forms, only depictingArabic script, jewels, crowns andvegetal patterns.Do you know what this buildingis called and where it is located?Check Mon for the answer.e info@traveldaily.com.aut 1300 799 220Two students in New Zealand have been announced as thewinner of a competition run by AJ Hackett Bungy, after theypromised to get matching tattoos promoting the adventure touroperator.Toni Love and Joshua Hemara will fly to Queenstown fromAuckland this weekend, after AJ Hackett co-founder Henry vanAsch selected their entry as the winner in a competition tocelebrate the firm’s 25th anniversary.Entrants had to write a short essay showing what they arewilling to do to win a Queenstown getaway - and Love blewthe judges away by promising the couple would get AJ HackettBungy tattoos.According to the company, “the exact size and location of thetattoos is sill up for negotiation, but the pair is true to theirword and will be tattooed this Friday” before they leave fortheir prize trip.w www.traveldaily.com.aupage 5

Need a distractionamid the doomand gloom?Check out our daily puzzle page.Friday 18th September 2020AIME appointsEvents DirectorOne last big push to go737 Max findingsASIA Pacific Incentives andMeetings Event (AIME) hasappointed Silke Calder to be itsnext Event Director.She brings with her more than20 years of experience acrossinternational trade conventionsand venues, and joins theTalk2 Media & Events team tospearhead the first hybrid AIMEevent starting 15 Mar, running atthe Melbourne Convention andExhibition Centre and online.“The opportunity to deliver theevent’s new format and pave theway for more innovative meansfor our industry to conductbusiness is incredibly exciting,”said Talk2 Media’s CEO MattPearce - details to come in BEN.AN 18-MONTH United StatesHouse panel investigation intotwo Boeing 737 Max crashesthat left 346 people dead hasconcluded the accidents were notthe result of a singular failure.The House Transportationand Infrastructure Committeethis week found the crasheswere primarily the result ofpoor oversight from the FederalAviation Administration anda series of faulty technicalassumptions on behalf ofBoeing’s engineering team.The report was also scathingof Boeing for withholding crucialdetails from the FAA, passengersand its pilots, includingconcealing the existence of theMCAS software flaw from crew.TRAVEL SPECIALSWELCOME to Travel Specials, Travel Daily’s Fridayfeature. If your firm has released a travel special you’d like to make theindustry aware of, send the details to specials@traveldaily.com.auUnlimited double points are available with IHG Rewards Club for stayswith InterContinental Hotels Group. The deal is valid for stays from Octto 15 Dec, with members able to earn double the points with no limits onthe total number of points earned throughout the promotion. For furtherdetails, CLICK HERE, or call 1 800 007 697.The Maldives’ Sun Siyam Resorts is offering 40% off when booking aminimum four-night stay. Valid for stays at four different locations in thecountry, the deal also includes spa treatments booked before arrival book at www.sunsiyam.com.Celebrate the 2021 Christmas season with A-ROSA, with super-earlybooking discounts for 2021 departures. Savings of up to 20% apply to over25 departures in Nov and Dec 2021. CLICK HERE for more information.Guided holiday operator AAT Kings has released special upgradesavings on the Outback Discovery Short Break from Adelaide to theNorthern Territory. The offer includes the chance to upgrade to SuperiorAccommodation from Budget for only 20 per person. For moreinformation or to book call 1300 228 546.CHIMU Adventures’ JamesMcAlloon’s long march to helpthose affected by the impact ofCOVID-19 is almost at an end,with the charitable travel expertset to wrap up his 3,000kmjourney to Uluru tomorrow.The Footsteps For Food trekkicked off in his home state of Qldway back on 01 Jul, having sincebattled against the tough Aussieclimate conditions through muchof the country’s rugged outback.Shin splints, exhaustion, sorefeet and sunburn have done littleto break McAlloon’s resolve, withmore than 30,000 already raisedfor families in need during thepandemic.“It’s quite surreal to finally beso close to the end of achievingsomething that was so far beyondmy imagination, yet sad that whathas been my life for the last threemonths is only a week from beingover,” he said upon nearing isfinal charitable objective.Those wanting to supportMcAlloon’s journey can also scorea trip to Antarctica by entering araffle - CLICK HERE to pledge.Pictured: McAlloon pushing hisway through the outback.Vic revs its enginesREGIONAL Victoria willbe allowed to gets its motorrunning in more ways than one,following an announcement fromMotorsport Australia that it willpermit motorsport events to onceagain take place from this week.“Initially, these changes torestrictions will allow regionalevents to go ahead with localcompetitors and officials only,”said the body’s Director ofMotorsport and CommercialOperations Michael Smith.While no travel will be allowedas yet, Smith said he was hopefulof visitor attendance at events in“the months ahead”.Got a confidential tip? Contact Travel Daily via our secure WhatsApp service on 61 2 8007 6760 or click HEREwww.traveldaily.com.auTravel Daily is part of the BusinessPublishing Group family ofpublications.Produced each weekday since1994, Travel Daily is Australia’sleading travel industry publication.Travel DailyEDITORIALEditor in Chief and Publisher – Bruce PiperContributors – Adam Bishop,Nicholas O’Donoghue, Myles Stedman,Jenny Piper.info@traveldaily.com.auADVERTISING AND MARKETINGSean Harrigan and Hoda Alzubaidiadvertising@traveldaily.com.auBUSINESS MANAGERJenny Piperaccounts@traveldaily.com.auSuite 1, Level 2, 64 Talavera RdMacquarie Park NSW 2113 AustraliaPO Box 1010 Epping NSW 1710 AustraliaTel: 1300 799 220 ( 61 2 8213 6350)Travel Daily operates by paid subscriptionto people within the travel industry - signup at www.traveldaily.com.au.business events newsTravel Daily is a publication of TDaily Pty Ltd ABN 34 108 508 765. All content fully protected by copyright. Please obtain written permission to reproduce any material. While every care has been taken in the preparation of TravelDaily no liability can be accepted for errors or omissions. Information is published in good faith to stimulate independent investigation of the matters canvassed. Responsibility for editorial comment is taken by Bruce Piper.e info@traveldaily.com.aut 1300 799 220w www.traveldaily.com.aupage 6

Williamson, Tory Cassar-Daley and Gina Jeffreys. Cruiseco said opening up the . itinerary for sale through all agents was a “hard but logical decision during this downturn”. “With a charter this size and in . this current environment we need to ensure that our partners at Choose

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