Use CCAP To Get Answers To The Tough Custodial

Use CCAP To Get Answers To The Tough Custodial Management Questionsn How many people should it take to cleanour facility?n How much product should we be using?n How can we improve productivity?n How do we improve quality?n How can we lower our cleaning costs?n How can we train and retain cleaning staff?Delivering Answers To The ToughCustodial Management QuestionsHillyard’s CCAP (pronounced CAP)is a web-based suite of custodialmanagement tools that help facilitydirectors deliver results.AnalyzeThe analysis suite provides a robust set of tools that analyzes facility data, cleaning staff,supplies and equipment. The system establishes a baseline cleaning program and thenoptimizes it to deliver better cleaning results within budget. Savvy facility directors use thetools in the suite to improve productivity by performing “what-if” comparison analysis withCCAP’s extensive database of industry standard cleaning times and procedures.ManageThe management suite contains three critical management tools to successfully operate ahigh-performing custodial department. Task Manger helps manage staff work loads. QCManager is used to effectively monitor and measure cleaning quality. And, Report Generatorhelps managers quickly generate reports that communicate department effectiveness. Alsouse Report Generator to automatically create cleaning procedures and department manuals.TrainThe training suite contains a wide-array of online training tools for front-line cleaning staffand supervisors. Comprehensive training on cleaning processes is designed to introduceand reinforce best practice cleaning techniques resulting in improved cleaning quality andgreater productivity.View the CCAP video!CCAP the Cloud-based CustodialManagement SolutionScan the QRcode withyour smartphone to viewthe CCAPOnline video!Access CCAP with an internet browserfrom work stations, mobile devices,tablets or laptops. CCAP Information is always available 24/7, secured withthe latest encryption technology and backed up on our servers nightly.Enjoy updates and upgrades automatically without installing software.PO Box 909St. Joseph, MO 64502www.hillyard.comLIT-CCAP-0918

AnalyzeManageTrainTraining That Improves Productivity And Delivers Better ResultsOne of the biggest valuesHillyard CCAP brings to our111 sites is providing readilyavailable, standardizedinformation. CCAP helpsus make smarter businessdecisions.Facility DataEnter facility data at the building level. Capturesquare footage, flooring type, and fixtures.Automatically add fixtures based on room type.Easily add, copy, or change room level details.Reginald McClendonBuildings and Grounds ManagerTucson Unified School DistrictCleaning StaffUse the cleaning staff module to enter FTEs, wageinformation and critical non-cleaning time thatstaff is NOT available for cleaning tasks.Supplies & EquipmentEasily enter supplies and equipment that yourcustodial department uses so “what-if” analysis canbe performed.Collect DataAnalyze ItOptimize ItIIIIIIIVStandardized training tools in multiple formatsdesigned to reinforce best practices withexisting employees or quickly bringnew employees up to speed. Each CCAPtraining module builds on a specific tasklist for each “Area Type” in CCAP. The trainingtools are “Ready to Use” or may quickly becustomized for your facility. Our trainingcontent includes over 50 market segments.Task ManagerAutomate work loading.Assign and balance tasks.Build zone cleaning runs orteam cleaning runs. Set upcontingency tasking whenshort staffed.All CCAP Performance Toolsutilize customized cleaningsymbols. Cleaning symbols helpto visually reinforce the trainingmessage in a multi-cultural anddiverse work environment.QC ManagerManage, monitor, and continuously improve cleaningquality. Utilize a smart phone, tablet, or laptop.Automatically create pass/fail inspections from CCAPtasking and facility information.Report GeneratorAnalyze & OptimizeAfter the data is entered, a baseline cleaningprogram is established. Optimize the baseline byanalyzing the impact of productivity enhancerslike automated equipment options, backpackvacuums and flat mop systems. See the impactof high capacity paper and soap systems.Analyze the impact of a new disposal system.n CCAP provides cleaning program documentation thatcan help in obtaining points for the U.S. Green BuildingCouncil’s LEED certification program.n Develop staffing levels, standardize product andprocedures, evaluate cleaning processes,and provide written cleaning programdocumentation that meets ISSA’sCIMS-GB standards.StandardizationCCAP standardizes custodial services, improving outcomes!EquipmentCCAP - 20 plus years of helping facility directors manage over 500 million sq. ft.The Tool To Use For Industry Certification ProgramsGenerate reports that document cleaning results. Usereports to enhance decision-making and provide insightinto custodial department operations for executive levelstakeholders. Automatically generate cleaning manualsand task lists.TrainingProceduresSuppliesQualityControlCCAP provides the framework to standardize custodial departments.

AnalyzeManageTrainTraining That Improves Productivity And Delivers Better ResultsOne of the biggest valuesHillyard CCAP brings to our111 sites is providing readilyavailable, standardizedinformation. CCAP helpsus make smarter businessdecisions.Facility DataEnter facility data at the building level. Capturesquare footage, flooring type, and fixtures.Automatically add fixtures based on room type.Easily add, copy, or change room level details.Reginald McClendonBuildings and Grounds ManagerTucson Unified School DistrictCleaning StaffUse the cleaning staff module to enter FTEs, wageinformation and critical non-cleaning time thatstaff is NOT available for cleaning tasks.Supplies & EquipmentEasily enter supplies and equipment that yourcustodial department uses so “what-if” analysis canbe performed.Collect DataAnalyze ItOptimize ItIIIIIIIVStandardized training tools in multiple formatsdesigned to reinforce best practices withexisting employees or quickly bringnew employees up to speed. Each CCAPtraining module builds on a specific tasklist for each “Area Type” in CCAP. The trainingtools are “Ready to Use” or may quickly becustomized for your facility. Our trainingcontent includes over 50 market segments.Task ManagerAutomate work loading.Assign and balance tasks.Build zone cleaning runs orteam cleaning runs. Set upcontingency tasking whenshort staffed.All CCAP Performance Toolsutilize customized cleaningsymbols. Cleaning symbols helpto visually reinforce the trainingmessage in a multi-cultural anddiverse work environment.QC ManagerManage, monitor, and continuously improve cleaningquality. Utilize a smart phone, tablet, or laptop.Automatically create pass/fail inspections from CCAPtasking and facility information.Report GeneratorAnalyze & OptimizeAfter the data is entered, a baseline cleaningprogram is established. Optimize the baseline byanalyzing the impact of productivity enhancerslike automated equipment options, backpackvacuums and flat mop systems. See the impactof high capacity paper and soap systems.Analyze the impact of a new disposal system.n CCAP provides cleaning program documentation thatcan help in obtaining points for the U.S. Green BuildingCouncil’s LEED certification program.n Develop staffing levels, standardize product andprocedures, evaluate cleaning processes,and provide written cleaning programdocumentation that meets ISSA’sCIMS-GB standards.StandardizationCCAP standardizes custodial services, improving outcomes!EquipmentCCAP - 20 plus years of helping facility directors manage over 500 million sq. ft.The Tool To Use For Industry Certification ProgramsGenerate reports that document cleaning results. Usereports to enhance decision-making and provide insightinto custodial department operations for executive levelstakeholders. Automatically generate cleaning manualsand task lists.TrainingProceduresSuppliesQualityControlCCAP provides the framework to standardize custodial departments.

AnalyzeManageTrainTraining That Improves Productivity And Delivers Better ResultsOne of the biggest valuesHillyard CCAP brings to our111 sites is providing readilyavailable, standardizedinformation. CCAP helpsus make smarter businessdecisions.Facility DataEnter facility data at the building level. Capturesquare footage, flooring type, and fixtures.Automatically add fixtures based on room type.Easily add, copy, or change room level details.Reginald McClendonBuildings and Grounds ManagerTucson Unified School DistrictCleaning StaffUse the cleaning staff module to enter FTEs, wageinformation and critical non-cleaning time thatstaff is NOT available for cleaning tasks.Supplies & EquipmentEasily enter supplies and equipment that yourcustodial department uses so “what-if” analysis canbe performed.Collect DataAnalyze ItOptimize ItIIIIIIIVStandardized training tools in multiple formatsdesigned to reinforce best practices withexisting employees or quickly bringnew employees up to speed. Each CCAPtraining module builds on a specific tasklist for each “Area Type” in CCAP. The trainingtools are “Ready to Use” or may quickly becustomized for your facility. Our trainingcontent includes over 50 market segments.Task ManagerAutomate work loading.Assign and balance tasks.Build zone cleaning runs orteam cleaning runs. Set upcontingency tasking whenshort staffed.All CCAP Performance Toolsutilize customized cleaningsymbols. Cleaning symbols helpto visually reinforce the trainingmessage in a multi-cultural anddiverse work environment.QC ManagerManage, monitor, and continuously improve cleaningquality. Utilize a smart phone, tablet, or laptop.Automatically create pass/fail inspections from CCAPtasking and facility information.Report GeneratorAnalyze & OptimizeAfter the data is entered, a baseline cleaningprogram is established. Optimize the baseline byanalyzing the impact of productivity enhancerslike automated equipment options, backpackvacuums and flat mop systems. See the impactof high capacity paper and soap systems.Analyze the impact of a new disposal system.n CCAP provides cleaning program documentation thatcan help in obtaining points for the U.S. Green BuildingCouncil’s LEED certification program.n Develop staffing levels, standardize product andprocedures, evaluate cleaning processes,and provide written cleaning programdocumentation that meets ISSA’sCIMS-GB standards.StandardizationCCAP standardizes custodial services, improving outcomes!EquipmentCCAP - 20 plus years of helping facility directors manage over 500 million sq. ft.The Tool To Use For Industry Certification ProgramsGenerate reports that document cleaning results. Usereports to enhance decision-making and provide insightinto custodial department operations for executive levelstakeholders. Automatically generate cleaning manualsand task lists.TrainingProceduresSuppliesQualityControlCCAP provides the framework to standardize custodial departments.