F R E Q U E N T L Y A S K E D Q U E S T I O N S

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FREQUENTLY ASKED QUESTIONSPOCKET PARTICLE AQI 2.0HOME INSPECTION

ndustries/homeinsTable of Contents:How does the sensor work?2How long does the sensor take to charge?2How long will the battery last on a full charge?2How do I set up for a survey?2How do I connect to the sensor?2How long should I take recordings in each room?2Do I need to clean the sensor?3What does the LED color mean?3At what point is there a problem in the home?3How does this compare with Mold Sampling?3How do I reset my password?4PP2.0 - FAQ-Product REV1.0All Rights Reserved. Copyright 2019. Digital Environment LLC1

ndustries/homeinsHow does the sensor work?The sensor measures the concentration of two sizes important for health, PM10 andPM2.5. These two particles are capable of entering your lungs and cause a variety ofcardiovascular problems. The sensor also measures volatile organic carbon (VOC). This is alarge class of compounds that contain many harmful substances, such as benzene.How long does the sensor take to charge?The device will be fully charged in around 1.5 to 2 hours. Keeping the sensor plugged in willnot harm the battery. For extended use, an external battery pack can be plugged intosensor using the micro-USB port.How long will the battery last on a full charge?The battery will last for approximately 2 hours of continuous use on a full charge.Frequently turning the sensor on and off will decrease the battery life due to repeatedlywarming up the sensor. There is a battery indicator on the SmartENV Mobile App thatdisplays the current charge of the sensor when it is connected to your device.How do I set up for a survey?Take a reading in an open outside to get a baseline for an area. It’s ideal to setup aseparate Room for this initial reading. This reading will typically be lower than the indoorreadings, but could be higher if in a highly congested area. Next, take readings in eachRoom or area of the home. Note if there are any spikes in the reading as these are areas ofconcern. Please refer to the Particle Plus U ser’s Manual for detailed instructions.How do I connect to the sensor?You can connect to the sensor from the Recording Screen. Simply start the sensor, wait forthe LED to turn green, press the Bluetooth icon (with your phone’s Bluetooth enabled) andselect the sensor. The name will be “PM25 BLEXX:XX:XX” where the “XX:XX:XX” is a uniqueidentifier for your sensor. Note: to reach the recording screen you MUST have set up aProperty and a Room.How long should I take recordings in each room?We recommend taking 3-4 minutes per Room to do a proper survey. Slowly move throughthe room holding the sensor and be sure to survey all corners of the room.PP2.0 - FAQ-Product REV1.0All Rights Reserved. Copyright 2019. Digital Environment LLC2

ndustries/homeinsDo I need to clean the sensor?The sensor should not need any type of maintenance during normal use. If you plan onusing the sensor in highly contaminated conditions please contact us at info@digienv.comto discuss your specific use case before beginning a survey.What does the LED color mean?The LED is Blue while the sensor is warming up. When the LED turns green the sensor isready to pair. The LED will also change according to the Air Quality Index based on thePM2.5 and PM10 readings. The colors in the chart roughly reflect the color of the LED.At what point is there a problem in the home?This is more difficult to determine as there is no concrete number denoting a problem.Pocket Particle is meant to supplement your expertise and will provide you with moreinformation when discussing further sampling with your client. The most important thing isto watch for when the sensor spikes, you see consistently high readings in an area andcomparing the indoor readings to the outdoor reading.How does this compare with Mold Sampling?Particle Plus is a general air quality survey technology. While Particle Plus will detect moldspores, it will not give you an exact count of the spores or the species of the spores. Ourwhite paper here provides a conversion factor for estimating mold spore count based onparticulate concentrations (from the AQI sensor). If a problem is identified, Particle Plus canguide the decision of where detailed sampling should be performed on a room by roombasis and even within a room.PP2.0 - FAQ-Product REV1.0All Rights Reserved. Copyright 2019. Digital Environment LLC3

ndustries/homeinsHow do I reset my password?If you forget your password or just need it reset, you can do so from the SmartENV Mobileapp login screen or the Solutions Web page. An email will be sent to you with a randomlygenerated password.PP2.0 - FAQ-Product REV1.0All Rights Reserved. Copyright 2019. Digital Environment LLC4

T h e b a tter y w i l l l a st f or a p p r ox i ma tel y 2 h ou r s of con ti n u ou s u se on a f u l l ch a r g e. Fr eq u en tl y tu r n i n g th e sen sor on a n d of f w i l l d ecr ea se th e b a tter y l i f e d u e to r ep ea ted l y w a r mi n g u p th e sen sor .

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