FLIPPED LEARNING ENABLER PLATFORM : FOR UNIVERSITI .

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NUR AQILAH BT MUHAMMAD NUR AZAMFLIPPED LEARNING ENABLER PLATFORM : FOR UNIVERSITI TEKNOLOGIPETRONAS (UTP) ENVIRONMENTBYNUR AQILAH BINTI MUHAMMAD NUR AZAMB. TECH (HONS) BUSINESS INFORMATION SYSTEM MAY 2015BACHELOR OF TECHNOLOGY (HONS) BUSINESS INFORMATION SYSTEMUNIVERSITI TEKNOLOGI PETRONASMAY 2015

FLIPPED LEARNING ENABLER PLATFORM : FOR UNIVERSITITEKNOLOGI PETRONAS (UTP) ENVIRONMENTBYNUR AQILAH BINTI MUHAMMAD NUR AZAM16172Dissertation submitted in partial fulfilment ofthe requirements for theBachelor of Technology (Hons)(Business Information System)FYP II May 2015Universiti Teknologi PETRONAS,Bandar Seri Iskandar,32610, Perak Darul Ridzuan,Malaysia

CERTIFICATION OF APPROVALFLIPPED LEARNING ENABLER PLATFORM : FOR UNIVERSITITEKNOLOGI PETRONAS (UTP) ENVIRONMENTPREPARED BY,NUR AQILAH BINTI MUHAMMAD NUR AZAM16172A dissertation submitted to theBusiness Information System ProgrammeUniversiti Teknologi PETRONASIn partial fulfilment requirement for theBACHELOR OF TECHNOLOGY (HONS)BUSINESS INFORMATION SYSTEMApproved by,(Dr Emy Elyanee Binti Mustapha)Project SupervisorUNIVERSITI TEKNOLOGI PETRONAS,TRONOH, PERAKMAY 20153

CERTIFICATION OF ORIGINALITYThis is to certify that I am responsible for the work submitted in this paper, that theoriginal work is my own except as specified in the references andacknowledgements, and that the original work contained herein have not beenundertaken or done by unspecified sources or persons.NUR AQILAH BT MUHAMMAD NUR AZAM4

AcknowledgementFirst and foremost, I would like to take this opportunity to extend the utmostgratitude to those who have contributed either directly or indirectly for theircontinuous support and contribution in completing this Final Year Project. These 8months of experience have given me a chance to learn something new and embracethe challenge that has been given to me.I would like to appreciate the insight encouragement given by my supervisor Dr.Emy Elyanee Binti Mustapha for guiding me with endless patience and cooperationhelping me completing this project. I would like to thank her for continuous supportand motivation and I sincerely appreciate all the guidance and knowledge she taughtme to preparing me to face the real world in the coming years. Henceforth, I amdetermined to strive for the best so that I could apply all that I have learnt throughoutthis journey.I also acknowledge the support and express my special thanks to Dr. SubranaSivapalon of Management & Humanities Department as well as Dr. Tazli Azizan ofChemical Engineering Department, who both greatly assisted me in the research andbenefitted me and the project in various ways.Finally, I would like to thank my parents, family and friends who helped me a lot infinishing this project within the limited time and gave me endless support andencouragement which enabled me to provide my best for this project. I hope afterthis program, all the knowledge and experience I gained can be shared with everyoneand especially students across the globe.5

AbstractThe Flipped Learning offers a great use of technology - especially if it can divertlecture out of the classrooms and into the hands and control of the learners in thisprojects’ context, the students of UTP. The Flipped Learning videos have a place inthe models and cycles of learning proposed by educational psychologists andinstructional designers. Providing educators with a full framework of how theFlipped Learning can be used in their educational settings will increase its validityfor educators and their administrators. Hence, this project will look into thefeasibility of developing a framework for implementing flipped learning in UTP andtackle the challenges associated with that. The subject-focussed of this project are thelecturers and course instructors of UTP who will be the executor of flipped learningin UTP. Aiming at providing a cost free solution with ease of access andstraightforward user interface, this project looks into developing a platform withguidance in implementing constructed flipped learning for lecturers and instructorsof UTP. This user-guiding platform will model and enable the flipped learningmethod into the education system of UTP.This project paper outlines thedevelopment of Flipped Learning enabler platform that guides lecturers andinstructors in implementing flipped learning wholesomely in UTP.6

Table of ContentContentsCERTIFICATION OF ORIGINALITY . 4Acknowledgement. 5Abstract . 6Table of Content . 7List of Figures and Tables . 9Chapter 1 . 111.Introduction . 111.1.Project Background . 111.2.Problem Statement . 131.3.Objectives . 151.4.Scope of Study. 16Chapter 2 . 172.Literature Review . 172.1.What is Flipped Learning? . 172.1.1.Why Flip? . 182.1.2.Flipped Learning Model . 202.1.3.Flipped Learning Vs. Traditional Learning . 272.2.The Pros and Cons of Flipped Learning . 292.3.Flipped Learning in Malaysia . 312.4.Technology that Enables Flipped Learning . 342.4.1.Videos, Screencasts Maker and Related Software in Flipped Learning . 35Chapter 3 . 393.Methodology . 393.1.Meta-Analysis Educational Research . 393.2.Project Development Methodology. 403.3.Project Activities . 423.3.1.Planning . 423.3.1.1.Key Milestones . 433.3.1.2.Gantt Chart . 453.3.2.Analysis . 463.3.2.1.The Flipped Learning Enabler Platform Guidelines Feature . 463.3.2.2.Requirements Definition . 503.3.3.3.3.3.1.Design . 52Requirements Modelling . 537

3.3.3.2.System Architecture of the Flipped Learning Enabler Platform . 563.3.3.3.Interface Design of the Flipped Learning Enabler Platform . 583.3.4.Development . 613.3.5.Implementation . 633.3.6.Testing . 653.3.6.1.Acceptance Testing for UTP Flipped Learning Enabler Platform . 66Chapter 4 . 674.Results and Discussion. 674.1.The Flipped Learning Framework for Implementation in UTP . 674.2.The Flipped Learning Enabler Platform for UTP. 694.2.1.The Flipped Learning Enabler Platform Acceptance Testing Results . 75Chapter 5 . 775.Conclusion and Recommendation. 775.1.Conclusion . 775.2.Recommendation . 78References . 79Appendices . 838

List of Figures and TablesList of FiguresFigure 1: Campus-Based Blended Learning ApproachFigure 2: Flipped Learning Flow ModelFigure 3: The Flipped Classroom ModelFigure 4: Flipped Learning model process flow as proposed by Philip & Trainor(2014)Figure 5: Venn diagram of several student-centered learning theories and methods.(based on Bishop & Verleger, 2013)Figure 6: The ‘traditional’ model vs the ‘flipped’ classroom model (based on Steed,2012)Figure 7: Rapid Application Development (RAD) MethodologyFigure 8: Key Milestones for the development in the first semester (FYP I)Figure 9: Key Milestones for the development in the second semester (FYP II)Figure 10: Project Gantt Chart With Milestone (FYP I & FYP II)Figure 11: Use Case Diagram for The Flipped Learning Enabler PlatformFigure 12: Activity Diagram for The Flipped Learning Enabler PlatformFigure 13: System Flow Diagram for The Flipped Learning Enabler PlatformFigure 14: Functional Decomposition Diagram for The Flipped Learning EnablerPlatformFigure 15: The concept of Service Oriented Architecture (SOA)Figure 16: Proposed SOA Diagram for The Flipped Learning Enabler PlatformFigure 17: Proposed Homepage UI for the Flipped Learning Enabler PlatformFigure 18: Proposed “Guidelines & About” UI for the Flipped Learning EnablerPlatformFigure 19: Proposed “Screencasting & Video Recorder Functionalities” UI for theFlipped Learning Enabler PlatformList of ChartsChart 1: Chart of Blended Learning Readiness Assessment in Malaysia based onstudies by Embi et. el (2014).Chart 2: Usability of UTP Flipped Learning Enabler PlatformChart 3: UTP Flipped Learning Enabler Platform functionalities scores9

List of TablesTable 1: Top Motivations for Higher Education to Flip Their CoursesTable 2: Proposed video lectures deliverance procedureTable 3: Traditional Learning Vs. Flipped Learning comparison, adapted from Jiugenet. el (2014)Table 4: Screencast Software comparison, adapted from Douch (2014), UVM(n.d),Walsh(2010), Agarwal(2012), and SocialCompare(n.d.)Table 5: Streaming Site comparison, adapted from the stated site, King (2014) andSelin (n.d.).Table 6: Table of Non-functional Requirements of the UTP Flipped LearningEnabler PlatformTable 7: Table of Hardware & Software Requirements of the UTP Flipped LearningEnabler Platform10

Chapter 11. Introduction1.1. Project BackgroundIn traditional learning environments in higher education, lecturers have limited classhours to fully deliver new topics and concepts. Due to time constraint, students andlecturers engagement in discussing the new topics or concepts is restricted. Withinthe limited class hours, lecturers could not attend to all students personally toestablish good understanding towards the given subjects. These constraints limit theteaching-learning process. Hence, the flipped learning has emerged as a newteaching-learning methodology to address the issues mentioned above.Flipped learning as per outlined by Flipped Learning Network (FLN)(2014), is apedagogical approach that shift teaching-learning focus from group oriented toindividual oriented learning zone, whereby flexibility of student-centered, self-pacedand multimodal approach to learning are made possible. It is also followed by an inclass dynamic and interactive group learning environment guided by the instructor asstudents apply the concepts and engage creatively in the subject matter. Flippedlearning are not to be confused with flipped classroom whereby flipped classroommay be implemented by simply instructing students to read text outside of class,watch supplemental videos, or solve additional problems (FLN, 2014). Flippedlearning involves a holistic approach in integrating important grounds as afoundation for an effective flipped learning implementation which will be discussfurther in this paper.A typical flipped learning implementation involves the students learning the topic bythemselves through video lessons prepared by lecturers according to their own paceand time outside class. With no pressure of competing with their peers and the abilityto repeat the lessons up to their understanding certainly boost student’s participationin active learning activities with the aim to deepen their understanding of the topicand lecturers. Class time is dedicated for discussion and constructed activities to teststudent’s understanding and ability to apply the knowledge learned. This teaching-11

learning methodology promotes student-centered learning and collaboration throughin-class engagement in projects and assignments. Unlike traditional classroommodels, flipped learning gives the flexibility and freedom of access to video lecturesfor student to refer to at any time they want. Thus, providing an effective learningexperience for students.Flipped learning has been successfully implemented in many institutions worldwide,extending from high schools to higher education institutes (FLN, 2014). Though,flipped learning is a fairly new concept in Malaysia, higher education institutes likeUniversiti Malaysia Terengganu (UMT), Universiti Pendidikan Sultan Idris (UPSI),Universiti Kebangsaan Malaysia (UKM), Universiti Malaysia Sabah (UMS), andInternational Medical University (IMU) have started employing this method in theireducation structure (Embi, 2014). In this paper, we will look into enabling flippedlearning approach into the teaching-learning structure in Universiti TeknologiPETRONAS (UTP). Consistent with UTP’s mission whereby to expand the frontiersof technology and education, flipped learning will persistently integrate technologyinto education and vice versa if embedded into its education system.This project focuses on implementing flipped learning in UTP and tackles thechallenges associated with that. The subject-focussed of this project are the lecturersand course instructors of UTP who will be the executor of flipped learning in UTP.Aiming at providing a cost free solution with ease of access and straightforward userinterface, this project looks into developing a platform with guidance inimplementing constructed flipped learning for lecturers and instructors of UTP. Thisuser-guiding platform will model and enable the flipped learning method into theeducation system of UTP.FLN (2014) suggested several platforms in makinglectures videos such as Explain Everything and Microsoft Movie Maker. However,this platform focuses on video making and editing. Our aim is to provide a platformthat guides lecturers and instructors in implementing flipped learning wholesomelyin UTP, as per mentioned before it is extended beyond just having students watchingvideo outside class.12

Flipped learning itself is already a very established research area. Hence, this projectwill focus more on adaptation of flipped learning in UTP environment alongside withdevelopment of Flipped Learning Enabler Platform to assist and guide lecturers andcourse instructors in pursuing flipped learning approach in their teaching method.1.2. Problem StatementIn traditional learning culture within the context of higher education, lecturers andcourse instructors control the learning environment including the pace of teachingand how classes are being carried out. Traditional learning culture is not studentcentered and student’s engagement in class is almost unneeded. It lacksindividualized learning, guidance and hands on activities, as well as having lowacademic expectations and academic supports (Bromley et. el, 2009). Bromley et.el(2009) further discussed the failure of traditional teaching method in education,based on their studies of American’s educational system, is that most secondaryeducation systems offers a one-size-fits-all educational methodology. In the currentsystems, students are expected to pass and meet a predetermined academicachievement instead of emphasizing towards expectations for growth and learning(Bromley et. el). The same assumptions are relevant in UTP. Although havingmultiple approaches in teaching-learning method within the institution, many coursesin UTP are still using traditional learning culture. Flipped learning gives numerouspotential in improving the learning culture in UTP. Hence, we will look into howflipped learning will resolve issues of student participation in class and promoteseffective learning to enhance performance of students in class.Flipped learning utilizes technology to deliver the lectures and other learningmaterials prior to the actual class (FLN, 2014). Focussing on video-based constructedflipped learning context, making and editing videos can be a tedious process forlecturers and are prone to add workload to lecturers. With abundance of video editingsoftware in the market, which would be the most suitable to be used in enablingflipped learning? And would it be cost effective to purchase this software? However,that would actually be the least of the concern in ensuring effective implementationof flipped learning. This is because, taking into consideration that not all lecturers are13

tech-savvy, usability of the software can be an issue. In addition, most of thissoftware has plenty of added features that might not be of use to making flippedlearning lecture videos. We are looking into a cost free, highly accessible platformwith intuitive user interface and features that fits to flipped learning approach inassisting UTP’s lecturers in realizing flipped learning into their teaching method.Furthermore, flipped learning is not just about instructional videos on their own, buttheir integration into the overall approach which makes the differences in teachinglearning environment (Tucker, 2012). Making the lectures videos is only one part ofit; lecturers need to be guided on how to properly deliver the videos to the students.Not only that, the question of what happened next after watching the videos need tobe addressed by the lecturers in providing a constructed flipped learning to students.A manual to facilitate lecturers on preparing activities and in class discussions wouldbe beneficial to ensure a structured implantation of flipped learning.14

1.3. Objectives1. To determine the area of flipped learning suitable to be adapted in UniversitiTeknologi PETRONAS (UTP) environment.This paper will look into the concept of flipped learning and its various methodsto identify methods that are suitable in higher education framework and theapproach that best fit UTP environment. The pros and cons of flipped learningimplementation in UTP will also be analysed. This is to maximise the potential offlipped learning in UTP as well as tackling the downsides and challenges thatcomes with it.2. To build flipped learning enabler platform that can assist instructor to implementflipped learning in their courses.Focusing on developing a platform directed to lecturers and instructors to beguided in implementation of flipped learning in their courses, this project aim toproduce flipped learning platform with features such as simple yet intuitive userinterface, ease of access and use alongside with providing guidance andinformation with regards to the subject area. The hardware and softwarerequirements and the development process will be identify and described in thispaper.3. To test the usability of the Flipped Learning Enabler Platform.This project will also look into the evaluation of the Flipped Learning EnablerPlatform whether it satisfies the specified requirements or not. System Testingand Acceptance Testing is done to assess the usability of the Flipped LearningEnabler Platform for UTP environment.15

1.4. Scope of StudyIn this project, we will focus on the constructed video-based learning method offlipped learning whereby lecturers record and narrate screencasts of the topic and/orvideos of themselves teaching the topic. The fundamental is that the video is madeand deliver by the lecturers themselves and not from secondary sources such asvideos from online learning academy.A full implementation of flipped learning model is intended for UTP whereby eachstructure of flipped learning methodology is followed and implement into the UTPteaching-learning environment. However, in testing the impact of flipped learning inUTP environment, we will limit the implementation to six to seven courses involvingone lecturer and a class of students per courses. In addition, flipped learningapproach will not be implemented throughout the whole course; instead, this projectwill focuses on implementation in two to three topics of the course which can be besttaught through flipped learning. Extended implementation to all other courses inUTP, covering majority of the topics within the courses will be recommended forfuture research.Although the study of flipped learning effectiveness in UTP focuses on how studentresponded to the flipped learning experience and how lecturers perceived the processof carrying out flipped learning lessons, the platform development arelecturers/instructors centered. Hence, the main focus is to deliver a flipped learningguidance platform that is easy to understand which enable video editing function thatfocuses solely on teaching purposes. With that outline, the functionality of its videoediting features will be limited and not too extensive.Limitations of time and focussed development along with the aim to provide a costfree platform will impact the project by having limited capabilities and a verystraight forward and simple platform delivery. The research area is focussing onflipped learning in UTP environment; hence the discussions and results will reflectwith the radius of this paradigm.16

Chapter 22. Literature Review2.1. What is Flipped Learning?In the recent years, Flipped Learning has emerged to tackle the issues of limited classhours that restrict the teaching-learning process between the teachers and the students(Jiugen et. el, 2014). While there are many methods of classroom managementstrategies to promote active learning such as in-class activities and group discussions,however, these methods applied on its own would not be suffice (Carroll et. el,2008). Hence, we’re looking into a more holistic approach in enhancing the teachinglearning performance.Before we delve into the flipped learning paradigm, it is best to understand the theorybehind blended learning as flipped learning is a branch of blended learning. Asdescribed by Garisson and Kanuka (2014), blended learning is simple yet complexbecause the integration of classroom face-to-face learning experiences with onlinelearning experiences held the simple structure of blended learning, however, itsimplementation pose a challenge of virtually limitless design possibilities andapplicability resulting it to be complex in nature. The essence of blended learningapproach can be understood through figure 1 below. Based on Garrison &Vaughan(2006) and Neals(2010), blended learning can be describes as a studentcentered, self-paced, flexible and multimodal approach to learning.Figure 1: Campus-Based Blended Learning Approach (based on Joutsenvirta & Myyry, 2010)17

As a branch of blended learning, flipped learning follows the same principle. Similarto blended learning, flipped learning relies on digital sources too such as videos andonline notes; however, how it is structured into teaching-learning process varies.Flipped learning consists of two parts: in-class interactive group learning activities,and direct computer-based individual instruction outside classroom (Bishop &Verleger, 2013). Flipped learning is highly distinguishable from blended learning(FLN, 2014). This is because blended learning can be any form of combination ofnormal teaching practice with additional outside class materials, usually from theinternet technology (Garisson & Kanuka, 2014).Although it is a branch of blended learning, Chen & Chen (2014) described thatflipped learning is different by the notion of flipping the learning methodology tocome out with a new approach to learning. This can be as simple as interchanging thelearning lessons to be at home and doing homework to be in class (Embi, 2014). Asper outlined by FLN (2013), flipped learning is a learning model where teachersswitch the learning focus from a large group learning space to a more individuallearning space in which students learn content at home by watching online videolectures, followed by homework done in class with teachers and students discussingand solving questions. In flipped learning model, teacher’s interaction with studentsis more of giving guidance instead of lecturing and it is also more personalized(Chen & Chen).2.1.1. Why Flip?In a traditional lecture setting, students are expected to concentrate in class andcapture what is being taught in front of the class (EDUCAUSE, 2012). Not only that,students are not able to stop during lessons and process what is being taught and theyare prone to miss significant points when they are trying to take note on the lectures(EDUCAUSE). To defy the ineffectiveness of traditional teaching-learning method,flipped learning. Because of this, educators are continually challenged to find newstrategies in engaging students in the classroom in order to increase the effectivenessof the learning process (Findlay-Thompson & Mombourquette, 2014).18

Jiugen et. el (2014) emphasized that online resources such as videos andsupplementary materials has been utilized in traditional teaching method for sometime with regards to the development of education information infrastructure. Therise of flipped learning not only promote the usage of online resources but whencombined with face-to-face teaching, student adaptation and understanding of newknowledge will be improved as flipped learning boost active learning, peer-to-peerlearning and student-centered learning (Jiugen et. el; Graham, 2004). The use ofvideos and pre-recorded media puts learning at student’s own pace whereby they canwatch, fast forward or rewind as needed apart from being able to watch multipletimes if they don’t understand, this is especially beneficial to students who are nonEnglish speakers or slow learners (EDUCAUSE, 2012). This notions is supported byPhillips and Trainor(2014), adding that flipped learning are more time efficient astime in class can be utilized for much useful activities such as application ofconcepts, collaborative projects and topic discussions. Through this in classactivities, apart from enabling collaborative learning among students, error ofthinking can be detected and student understanding of the given topic can be tested(EDUCAUSE). Lecturers and instructors will then only have to provide extraclarification and correct misunderstanding of the concept during class time instead ofhaving to explain everything from scratch (Garrison & Kanuka, 2004). Hence, maketeaching and learning become more focus.Based on Literature Review done by Flipped Learning Network (2013), manyprimary and secondary educations in United States has benefited from this approach.FLN summarizes success stories from schools in United States which have shownsignificant increase in passing major subjects such as algebra, calculus and grammarof more than 20% apart from the increment of homework completion rate amongstudents after the implementation of Flipped Learning. Not only that, highereducation institutes in Canada (University of British Columbia) and United States(University of Memphis, University of North Carolina, Texas A&M University,Capital University, Georgia Institute of Technology and Harvey Mudd College) haveimplemented flipped learning across multiple disciplines and based on studentevaluations, the students of these universities performed better and are more satisfywith the new teaching and learning approach (FLN, 2013).19

FLN (2013) suggested eleven (11) top motivations for higher education to flip theircourses which can be the underlying base for Universiti Teknologi PETRONAS(UTP) to start implementing Flipped Learning in its courses. The top motivations areoutlines as below including its scale of importanc

flipped learning enabler platform : for universiti teknologi petronas (utp) environment by nur aqilah binti muhammad nur azam

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