RESIDENCY HANDBOOK 2014-2015 - Hopkins Medicine

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JOHNS HOPKINS BAYVIEW MEDICAL CENTERDEPARTMENT OF PHARMACYRESIDENCY HANDBOOK2014-2015

Residency Handbook 2011-2012 Table of ContentsSection 1: Program Purpose . .Page 3Section 2: Program Overview .Page 4Section 3: Administration of the Program .Page 8 Lead Resident .Page 11Section 4: Program Schedule Page 12 Rotations .Page 12 Ambulatory Care Page 14 Customization of Residency Program Page 15Section 5: Evaluation Process Page 17Section 6: Attendance Policy Page 19Section 7: Staffing Policy .Page 22Section 8: ACGME Agreement Page 24Section 9: Dismissal Policy .Page 26Section 10: Monitoring Residency Program .Page 27Section 11: Education and teaching Page 28-33 Pharmacotherapy RoundsSection 13: Meetings .Page 34Section 15: Residency Project .Page 335 IRBSection 16: Travel and Professional Involvement .Page 38Section 17: Program Requirements .Page 39Section 18: Bayview Breeze Policy .Page 41Appendix A: Department Phone list .Page 44Appendix B: Evaluation Forms Page 45Appendix C: Resident Alumni list Page 46Appendix D: Presentation Format and Poster information .Page 47Appendix E: Drug Review Template and Request form .Page 48Appendix F: Resident Education Checklist Page 52Appendix G: Meetings/Committee List .Page 54Appendix H: Hospital Agreements .Page 55Appendix I: Resident Timeline .Page 56Appendix J: Meeting Schedule .Page 582

Pharmacy Practice Residency ProgramPurpose StatementThe PGY1 Pharmacy Residency Program at Johns Hopkins Bayview Medical Center will provide alearning and training environment designed to advance the practice of post-graduate pharmacists. Theresident will develop knowledge and skills in direct patient care with experiences in both acute andambulatory care settings, teaching, and research. Additionally the resident will be mentored in thedevelopment of pharmacy leadership skills that will serve the graduate well in a variety of integratedhealth care systems. It is the overarching goal of the program for the graduate to be successful inmultiple practice environments or build upon the foundation with enrollment into advanced trainingprograms.OverviewOur program is a 12-month postgraduate curriculum that offers training opportunities in acute care,ambulatory care, drug information, drug use policy development, clinical services and pharmacyleadership. Residents will gain the necessary experience and develop critical thinking skills needed tomove forward in the ever changing world of pharmacy practice.The program is based on six outcome measures: Understand all aspects of the medication use process in a complex health systemProviding evidence-based, patient-centered medication therapy using an interdisciplinaryapproachDemonstrate proficiency in providing pharmaceutical care for various patient populationsParticipate in pharmacy practice leadership activities to advance the professionEducate patients and health care providers on effective and safe drug useIncorporate medical informatics into the medication use processThe residency program is designed to offer an individualized training plan for each resident based ontheir interests, goals and past experiences. Residents are required to complete core rotations in order tobuild a strong knowledge base and have the opportunity to select elective rotations in many fields ofinterest.Residents are required to complete additional program requirements, aimed at developing a skilled andcompetent practitioner. Required elements of the program include completing a major research project,patient education, student precepting, providing pharmacy services, and developing leadership andcommunication skills. Upon successful completion of the program, residents will be awarded a programcertificate.3

IntroductionOur program is a 12-month postgraduate curriculum that offers training opportunities in acute care,ambulatory care, drug information, drug use policy development, clinical services and practiceleadership. Residents will gain the necessary experience and develop critical thinking skills needed tomove forward in the ever changing world of pharmacy practice.Program StructureJHBMC uses three types of learning experiences for the PGY1 program. The types of learningexperiences include rotations both core and selective and longitudinal experiences throughout the year.Core rotations: (4-6 weeks)Orientation (4 weeks)Internal MedicineAmbulatory Care (Anticoagulation Clinic)AdministrationOne ICU rotationMaternal/Child HealthCore rotations are required for the PGY1 program. Department of Pharmacy orientation and Internalmedicine rotations must be completed before a resident may participate in a elective rotation.Elective rotations (4-5 weeks)Investigational Drug ServiceOncologyCardiologyMedication safetyPain/Palliative CareTransitions of CareSurgical ICU or BURN ICUHome Infusion4

Emergency MedicineNeuro critical Care UnitNeurosciencesElective rotations are available at JHBMC in a variety of patient care settings. This program will beflexible to accommodate each resident’s area of interest. Every effort will be made to meet the interestsof the residents when scheduling elective rotations. Electives at other institutions may be available butnot guaranteed.Longitudinal Experiences: regularly scheduled experience for a quarter or 12 months Staffing/ServiceAmbulatory ClinicsDrug Information/Drug PolicyResearch ProjectAdditional Program Requirements Two Nursing or Medical team InservicesPublishing Pharmacy NewsletterFour journal clubsFour case presentationsMentor pharmacy studentsTeach at the University of Maryland School of Pharmacy, 4 credits per semesterPharmacotherapy Presentation (CE)Development and completion of a project related to pharmacy practice presented at EasternStates MUE A P and T monograph Completion and submission of manuscript for research project Staff development sessions, journal clubs, case presentations, etc. ASHP Clinical Midyear attendance Involvement in residency recruitment Participation in departmental or hospital sponsored fairs, pharmacy week, etc. Community Service project to benefit JHBMC community Attendance at MSHP meetingsSchedule Residents are expected to work a minimum of 40 hours a weekLate arrivals or early departures require prior approval in advanceResidents are expected to focus on their assigned learning experiences, meeting withpreceptors, clinical activities5

Time to work on research and pharmacotherapy rounds may be limited to after hours or whenthe resident’s tasks/assignments have been completed for that dayApplication and AppointmentThe resident must have received a Doctor of Pharmacy degree from an accredited school of pharmacy.Residents are required to become a registered pharmacist in the state of Maryland by August 1st asoutlined in their resident agreement contract.Dress CodeA professional appearance must be maintained at all times. Residents are expected to come to workappropriately attired. All residents must wear a laboratory coat with their identification badge whenengaged in direct patient contact and when providing service on the nursing units or other hospitalareas.*Pagers are to be with the resident at all times while on campus and must stay on while outside of thehospital in case of emergencies.TravelAll travel dates and arrangements must be approved in advance. Travel support for the ASHP ClinicalMidyear and Eastern States Conference will be reimbursed based on a pre- determined amount.Vacation and BenefitsResidents are given 22 days of paid time off plus seven paid holidays per year: New Year’s Day, MLK Jr.’sBirthday, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day and Christmas Day. Residents mayonly take 10 days of paid time off during their residency year. Each resident is required to work 1 majorholiday and 1 minor holiday during their residency program. See attendance policy.Requests should be submitted at least 2 months prior to requested time off. Requests should be initiallysubmitted to the program director for pre-approval.6

MeetingsTo broaden the residency experience, residents are requested to attend a variety of meetingsthroughout the year. These may be departmental meetings, administrative staff meetings, committeemeetings or clinical meetings. Preceptors, pharmacy administration the program director may requestattendance to other specific meetings to broaden the resident’s educational experience or assist withthe development of a project.Required Attendance1. Departmental Staff Meetings2. Monthly meeting with RPD3. Pharmacy and Therapeutics—must attend minimum of 6 over the 12 month programResidency Program Director Meeting to be held monthly. These meetings serve to keep both theresident and the RPD informed of the status of the program, to refocus goals and objectives and todiscuss problems or changes that need to be made. In addition appointments can be made upon requesteither by the RPD or resident to resolve issues that require immediate action.Meet with the Pharmacy Director quarterly .This meeting serves to discuss departmental clinicalprograms and goals related to the residents.Meet with mentor. Residents will be assigned a mentor in the beginning of the year and will meet withthem on a scheduled basis to ensure program requirements are on target.Pharmacotherapy Rounds (University of Maryland School of Pharmacy or JHH) the resident is required toattend a minimum of 8 lectures throughout the course of the year. Attendance should be equallydistributed throughout the year and communicated to your preceptors or RPD or RPD.7

Administration of the Residency ProgramOrganizational and Advisory StructureResidency Program DirectorThe residency program director is responsible for overseeing all aspects of the residency program.Program goals, objectives and requirements will be the responsibility of the program director inconjunction with the Director of Pharmacy.The program director will coordinate with other preceptors and pharmacy administration to coordinateschedules, rotations and to track the resident’s progress and to resolve any pertinent issues.This group meets quarterly to discuss the progress of the residents, any problems with the residents’schedule, ability to achieve goals/objectives, and progress on their project. This group also determinesthe overall plan for the year and if the program needs to make adjustments for the current year andhow we restructure for subsequent years.Residency PreceptorsNazeer Ahmed, Pharm.D. BCPS, CGPMedicineTiffany Choe, PharmD.Medicine/TOCBryna D. Ewachiw, PharmD.,BCOPOncology/OrientationLynn Frendak, PharmD.,BCPSPain/Palliative CareJennifer Peacock, PharmD, BCPSMaternal/Child HealthIsha John, PharmD. , MBAAdministration/Medication safetyNicole Kiehle, PharmD., BCPSSurgery/Critical Care/BurnCatherine Kiruthi, PharmD, BCPSCardiology/CICU/PCUAshley Martinelly, PharmDEmergency MedicineCandace Essel, PharmD.Administration/orientationIrma Franco, PharmD.Medication SafetySasha Beselman, PharmD, MBABrian Spoelhof, PharmD, BCPSResearchNeurology/NCCU8

Charlie Twilley, Pharm.D., MBAAmbulatory Care/Drug policyJavier Vazquez, PharmD., MSAdministrationHenry Yeh, Pharm.D.MICU/Orientation** The rotation preceptor will be responsible for scheduling the resident’s activities, assuring theresident’s progress toward meeting the objectives of the rotation, and identifying potential problemswith the resident’s competencies or the residency objectives. **Responsibilities of the Preceptor Introduce resident to unit/clinic, team members and area staff.Discuss the clinical activities/responsibilities of the clinical pharmacist in areaAttend rounds with resident if applicableInstruct resident how to verify orders, review profiles, identify and make interventions.Discuss how to identify ADR’s and how to reportReview pharmacokinetics, antibiotic monitoring, formulary interventions, and TDM, TPNmonitoring.Responding to drug information questions and resolving medication related problems.Project AdvisorThe resident will select a project advisor, who is a content expert in the subject matter of the specificproject. The project advisor/mentor assumes the primary responsibility to guide the resident incompleting the required research project. The mentor assists the resident in selection, planning andimplementation of the project to ensure successful outcomes. Residents are required to present theresults of their project at the Eastern States Conference in the spring. The project advisor RPD orPharmacy Administration may recommend the resident to present their project at other conferences ormeetings at the state and national level. The project’s manuscript must be submitted for final reviewtwo weeks prior to the end of the residency year.Resident MentorEach resident is assigned to a preceptor to serve as program mentor to advise the resident throughoutthe year. Mentors are a resource for the resident to help the resident achieve both their professionaland personal goals throughout their program year. The mentor will be given the resident’s baselineinformation at the start of the residency year and will ensure the resident stays focused on theirassignments, projects and other program requirements. The mentor will also assist the resident withtheir presentations, both written and oral and offer advice to the resident on their career options.Mentor will meet with the resident quarterly to ensure program requirements are on track.9

Residency Advisory CommitteeThe Residency Advisory Committee is a standing committee of the Department of Pharmacy. Standingmembers include the residency preceptors and the Residency Program Director. The Director ofPharmacy and Assistant Director are also invited to attend. The Committee serves to support theprogram goals and improve the quality of the residency program at JHBMC. This meeting creates aforum for the preceptors to discuss the residents’ progress, resident projects, concerns or issuesregarding the residency schedule, and other components of the program.Additionally the RAC: Discusses the incoming residents’ interests, strengths, and professional/personalgoals they have outlined during their orientation processDetermines a mentor for each residentDiscusses the residents’ performance on their assigned learning experiences andaddress any goals and objectives with a “needs improvement”Establishes preceptor responsibilities and preceptor development initiativesDiscusses the overall performance of the residents and to identify any areas forimprovementGoals and objectives achieved for the residency will be reviewed quarterly and theRPD will document completion in resitrakContinuously evaluates the curriculum, goals and objectivesDiscusses resident recruitment and selectionHolds an annual preceptor retreat to discuss program improvements, programadvancement and reflection on the current year10

Lead residentThe position of a “Lead Resident” for the Department of Pharmacy has been developed to provideadditional leadership opportunities and foster leadership skills. This position is designed to enhance theresident’s overall learning experience during their residency program.The Lead Resident will be a rotating assignment as a three month rotation. The Lead Resident positionwill begin in August and end in June of the residency year. The Lead resident schedule will be included aspart of the main residency schedule.Lead Resident Program Coordination The Residency Program Director Assistant Director of Pharmacy will review a schedule ofassignments with the residents in July.Lead Resident Responsibilities Serve as point program for Pharmacy Practice Residency Program at Johns Hopkins BayviewMedical Center.Taking Pharmacy rounds minutes or assign this to a studentParticipate in nursing orientationRepresent the Pharmacy Residency Program at all relevant University of Maryland School ofPharmacy and College of Notre Dame College of Pharmacy events and Johns Hopkins BayviewDepartment of Pharmacy meetings and conferences if applicable.Assist with Pharmacy student orientationCoordinate community projectCommunicate any needs of the residency programCo-edit Pharmacy NewsletterMidyear Responsibilities: Coordinate residents travel itinerary and contact information andpresent information to the Department of Pharmacy Administration staff at JHBMC and JHH.Lead Resident will also assist residents in preparing for the Midyear Clinical Meeting.Will also coordinate a schedule of events with Bayview group at the MCM.Recruitment: Lead Resident will assist RPD and Pharmacy Administration in reviewing programapplicants, organizing on campus interviews, and participating during the interview process.11

Eastern States: will distribute information and coordination of events for both residents andattendees.Rotation ScheduleRotations are determined by resident’s interests, and personal and professional goals for completingtheir residency program. Each rotation has its own goals, objectives and schedule, all determined by thepreceptor.Residents are expected to function independently and demonstrate proficiency throughout the rotation.Preceptors are responsible for ensuring rotation and program goals are met, provide mentorship andteach principals of pharmacy practice by incorporating the four teaching models. The preceptor isresponsible for establishing a schedule and providing ongoing feedback and timely summativeevaluations.Resident is responsible for communicating any schedule conflicts, absences or issues concerning therotation directly with the preceptor in a timely fashion. Resident is expected to contact the preceptorprior to the start of the rotation to discuss rotation schedule, rotation expectations and rotation specificgoals.Required: 5 weeksThe first rotation for the PGY1 residency program is hospital/departmental orientation which is 4-5weeks in length. Program director may extend orientation up to a week if it is determined the residentneeds additional orientation time. OrientationInternal MedicineAdministrationICU rotationsAmbulatory CareMaternal/Child HealthElective Rotations: 5 weeks CardiologyMedical Oncology12

Investigational Drug ServicePain and Palliative CareMedication safetySurgical ICU*Burn ICUHome InfusionTransitions of CareEmergency MedicineNeurosciencesNeuro critical Care*Resident must have completed internal medicine prior to this rotation.Resident may have the opportunity to take an elective rotation at The Johns Hopkins Hospital pendingschedule and preceptor availability.Longitudinal Experiences: Service (Staffing)Ambulatory CareDrug Information/Drug PolicyRotation ScheduleThe resident and RPD will meet within the first month to establish the rotation schedule and develop acustomized training plan. In the event the resident’s program goals change, the resident may request aschedule change. The RPD will make every attempt to adjust the schedule to accommodate bothresident and program preceptors. Any schedule changes will be documented in the customized trainingplan and communicated to program preceptors.13

Ambulatory CareThe resident will have the opportunity to have a longitudinal ambulatory clinic experience in ourpharmacist managed anticoagulation and smoking cessation clinics during their residency year. Theresident will spend five hours a week for a determined block of time to establish continuity of care andpositive patient relationships and providers.The resident will be involved in direct patient care activities using approved protocols foranticoagulation management and smoking cessation. The resident will be responsible for managingpatients’ drug therapy, ordering labs, improving compliance, identifying medication related problemsand monitoring outcomes using a SOAP note format. The preceptor will supervise activities to ensurethe resident is performing as expected.The resident will be required to perform various snapshots throughout the rotation and will also receiveongoing feedback over the three month period. The resident will be formally evaluated after theirlongitudinal experience is completed to ensure goals and objectives are met for the experience.Additional training in EPIC and provider documentation are required to be completed prior to thisexperience.14

Customization of Residency ProgramASHP requires that the resident’s training program must be customized based on their enteringinterests, skills and experiences. Progress toward achieving program outcomes and requirements shouldbe assessed quarterly by the Program Director. Additionally the customized training plan will beevaluated quarterly to ensure resident’s interests and personal goals are consistent with program goalsand objectives.Self-Assessment FormPrior to the program start, the incoming residents will be given a self-assessment form to complete toassess their abilities, practice interests, skill level, experience and educational background. Thisinformation will be shared with the preceptors and RPD to assist in developing a customized trainingplan, schedule and mentor assignment.ASHP Entering Interests FormThe residency program at JHBMC uses the standard form created by ASHP to determine the residents’individual professional goals and objectives for their program year. The standard form is completed onceduring the resident orientation experience. The standardized form addresses career goals; currentpractice interests; strengths; weaknesses; and professional and program goals. Residents also addressareas of concentration for their program, a strategy for fostering continuing pharmacy education andtheir involvement in professional organizations. The resident is required to provide a narrative reflectingon these elements in order to provide them with a customized training plan.Residents will identify a number of areas where improvement is desired and the RPD will develop a planto address these areas to achieve professional and personal goals.Goal Based Residency EvaluationThe Goal-Based Residency Evaluation is to collect baseline information for use in the development ofindividualized educational goals and objectives for the upcoming year in residency. The resident will usethis form to perform a self-evaluation on all the program’s outcomes and goals. The Goal BasedResidency Evaluation Form is completed once as part of the resident’s orientation/introductory learningexperience.Residents will review the information provided on both forms with their RPD in order to create acustomized schedule and training plan.15

The RPD will discuss the information gathered for each resident from both forms at the first ResidencyAdvisory Committee to ensure preceptors can assist in facilitating achievement of program goals for theindividual resident.Customized Training PlanASHP requires the Customized Training Plan to be reviewed quarterly. A reminder will be sent out to theRPD for completion. The Customized Training Plan is where 1) the RPD determines which goals theresident has achieved for the residency program and 2) where a written plan is communicated to ensurecustomization of the program as it relates to the initial training plan. This written plan should include 1)comments on resident progress, 2) suggestions for improvement and 3) any changes to the plan fromthe previous quarter. This training plan is discussed quarterly with the resident and must be signed byboth RPD and resident to ensure both parties are in agreement with the statements in the plan. This willbe submitted via Resitrak.Residents must acknowledge their individual training plan in Resitrak and comment on their progress orchanges as related to their initial plan.Quarterly Assessment of Program Outcomes and GoalsAn evaluation of the residents’ progress in achieving program’s goals and objectives will be completed inconjunction with the Customized Training Plan. The RPD will review the resident’s evaluations quarterlyand add comments accordingly. The RPD will determine if program outcomes and goals have beenachieved. The RPD will also consider residents self evaluation and preceptor feedback to determineachievement of program goals for that quarter.RPD will review the quarterly evaluation with the resident at the end of each quarter. Residents shouldperform a self assessment on their progress before reviewing preceptor or RPD’s assessment.16

PGY1 Residency Evaluation ProcessThere are four types of required assessments for our PGY1 program to monitor resident’s progress andprogram effectiveness. Residents will be evaluated by rotation preceptors, the program director, thePharmacy Director and themselves.The Resitrak system is the ASHP approved database used to manage our residency program.Summative evaluation: performed by the preceptor at the end of the rotation.Quarterly evaluation: performed by the RPD each quarter. The RPD will determine if the resident hasdemonstrated consistency throughout their learning experiences and mark Achieved for Residencyaccordingly.Preceptor evaluation: performed by the resident at the end of the rotation/experience.Self-evaluations: resident completes a self evaluation for each summative evaluation.Preceptor (Summative) Evaluation of Residents’ Attainment of Goals and Objectives Preceptors will provide appropriate orientation to the learning experience, including reviewof educational goals and objectives, learning activities, expectations and evaluationschedule.Preceptors will provide ongoing feedback throughout each learning experience. Preceptorshould meet with the resident 2-3 times a week in order to keep communication ongoing.Written formative evaluation is encouraged. Examples to review include patient monitoringforms, care plans, monographs, MUE’s.Formative evaluation will also be completed by multiple ‘snapshots’ throughout eachexperience, expectation for 1 snapshot a week.Summative evaluation will be completed by the preceptor no later than 1 week after the lastday of the learning experience. For longitudinal rotations the evaluation must be donequarterly. (See resitrak task list).Preceptors will check the appropriate rating to indicate resident progress and providenarrative commentary for any goal for which progress is “needs improvement” or Achieved. NI: Needs Improvement Resident’s level of skill on the goal does not meet the preceptor’s standards ofachieved or satisfactory progress. Resident was unable to complete assignments on time and/or requiredsignificant preceptor oversight Resident’s aptitude or clinical abilities were deficient Unprofessional behavior was noted17

SP: Satisfactory progress Resident’s skill levels has progressed at a rate that will result in full mastery bythe end of the residency program Resident is able to perform with some assistance from the preceptor Improvement is evident throughout the experience ACH: Achieved Resident has fully mastered the goal/skill based on their residency training Resident has performed the skill consistently with little or no assistance fromthe preceptor Achieved for Residency: ACHR RAC including the RPD will determine if the resident has demonstrated the goalhas been achieved for their program over multiple learning experiences withconsistency, independence, and professionalism. RPD will mark these as achieved quarterly in resitrakSummative evaluations must be discussed with the resident and both parties must cosignand acknowledge any additional comments.All evaluations are delivered to the RPD via the resitrak system for review and signature.At the end of the residency year, the residency committee will meet to consider residents’progress and ultimate achievement of the program’s goals and objectives.Residents’ Self Evaluation of Their Attainment of Goals and Objectives Residents will complete a self assessment at the end of each learning experience and atquarterly intervals and will be reviewed by the RPD.Residents should review their progress during their learning experience and should explainany goal/objective that is deemed “needs improvement”Residents must review and sign the preceptors’ evaluation.At the end of the year, each resident should review their goals and objectives and selfevaluate their achievement.Residents’ Evaluation of the Preceptor and Learning Experience Residents will complete the program’s evaluation form no later that one week after thelearning experience has been completed or quarterly for longitudinal rotations.Completed evaluations will be discussed with the preceptors and signed by each.Completed and signed evaluations will be forwarded to the residency program director forreview.Resident’s evaluation of the residency program In May of each residency year the current residents will complete a program evaluation basedon their personal experiences on all aspects of the program. The feedback will be used to improve and direct the program for the following year.18

Attendance PolicyPURPOSE:To provide a structured attendance policy that enables the resident to successfully complete therequired elements of the PGY1residency program in accordance with departmental policies for full timeemployees.POLICY:A.BackgroundThe PGY1 program is a complete 12 month program encompassing all aspects of pharmaceuticalcare through various clinical and administrative learning experiences.In order to complete all the requirements of the program, the residency position i

RESIDENCY HANDBOOK 2014-2015 . 2 Residency Handbook 2011-2012 Table of Contents . Residency Program Director Meeting to be held monthly. These meetings serve to keep both the resident and the RPD informed of the stat

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