UNCONTROLLED COPY - Mitchell Aircraft
UNCONTROLLED COPYQuality Assurance ManualREVISION Q05/01/20171160 Alexander Court, Cary IL 60013
QUALITY ASSURANCE MANUALREVISION QTABLE OF CONTENTSEFFECTIVE DATE:05/01/2017UNCONTROLLED COPYPROCEDURE/SUBJECTPAGES IN SECTIONTable of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Mitchell Aircraft AS-100 Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Introduction and Corporate Policy Statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Record of Revisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5QAP–1.0ORGANIZATIONAL STRUCTURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 thru 1-4QAP–2.0QUALITY ASSURANCE SYSTEM & PROCEDURES . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 thru 2-5QAP–3.0HOUSING AND FACILITIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 thru 3-4QAP–4.0PROCUREMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 thru 4-7QAP–5.0RECEIVING INSPECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 thru 5-5QAP–6.0MATERIAL CONTROL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 thru 6-4QAP–7.0TECHNICAL DATA CONTROL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 thru 7-2QAP–8.0RECORDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1 thru 8-3QAP–9.0SHELF LIFE PROGRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1 thru 9-3QAP–10.0 TRAINING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1 thru 10-4QAP–11.0 MEASURING & TEST EQUIPMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1 thru 11-2QAP–12.0 CERTIFICATION & TRACEABILITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1 thru 12-4QAP–13.0 SHIPPING INSPECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1 thru 13-3QAP–14.0 SCRAPPED PARTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-1 thru 14-3QAP–15.0 INTERNAL AUDITS AND SURVEILLANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-1 thru 15-5QAP–16.0 FORMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-1 thru 16-27i
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QUALITY ASSURANCE MANUALREVISION QINTRODUCTION & CORPORATEPOLICY STATEMENTEFFECTIVE DATE:05/01/2017UNCONTROLLED COPYINTRODUCTION AND CORPORATE POLICY STATEMENTThe policy and intent of Mitchell Aircraft Spares, Inc. — hereafter described as MAS — is toprovide quality products and services which meet or exceed the requirements of all applicableFederal Aviation Regulations (FAR’s), European Aviation Safety Agency (EASA) regulations, theAviation Suppliers Association Quality System (ASA-100), the Coordinating Agency For SupplierEvaluation (C.A.S.E.) Standard 3A guidelines, and most importantly the specifications of ourcustomers.The entire MAS organization is dedicated to becoming the “Partner of Choice” to its worldwidecustomers and service providers. This dedication stems from every employee's commitment andresponsibility to continuously improve the quality of the products and services provided by theircompany. Accordingly, MAS fosters a work ethic and environment in which every employee sharesthe responsibility for adherence to all policies and procedures addressed in this manual.The policies and procedures contained in this manual describe the company's overall QualitySystem which is designed to provide for the receipt, inspection, storage, shipment and traceabilityof parts obtained from authorized Original Equipment Manufacturers (OEM's), FAR Part 121/135 AirCarriers, FAR Part 145 Repair Stations, and when approved by MAS customers — Foreign AirCarriers. The policies also address long standing accepted industry practices.MAS has assigned primary responsibility for the continuous monitoring of this Quality System tothe Inventory/Quality Assurance Manager who is directly responsible to the President.(Signed Copy on File at Mitchell Aircraft)APPROVED:President8
QUALITY ASSURANCE MANUALREVISION QRECORD OF REVISIONSEFFECTIVE DATE:05/01/2017UNCONTROLLED COPYRECORD OF REVISIONSThis manual has been developed, distributed and is maintained by the Quality AssuranceOrganization of Mitchell Aircraft Spares, Inc. The manual details concise and easy-to-followprocedures covering all company quality assurance activities.The manual is issued externally to our customers upon request on an un-controlled basis.Internally the manual is available as a “read only” file on the MAS network. A master hard copy isretained by the Quality Assurance Manager and is available for viewing, additionally a hard copy isissued to the Aviation Suppliers Association as the accreditation organization.Interim revisions may be made to this manual, in advance of the normal revision cycle, when it isdetermined that a correction to the manual is immediately required. Interim revisions will becontrolled and issued with an Interim Revision Number. Interim revisions are issued and controlledby the Quality Assurance Department and will be incorporated into the next regular scheduledmanual revision.ISSUEDATECOMMENTSInitial03-01-96Initial Document ReleaseInit copy on fileRev A08-01-97Actual changes not recorded in previous document format.Init copy on fileRev B10-01-98Actual changes not recorded in previous document format.Init copy on fileRev C10-01-99Actual changes not recorded in previous document format.Init copy on fileRev D12-01-00Actual changes not recorded in previous document format.Init copy on fileRev E02-01-02Actual changes not recorded in previous document format.Init copy on fileRev F01-01-041. Revised Organizational Chart for Sales Department2. Required OEM test reports with all Factory New (FN)aircraft fasteners and standard parts.3. Tasked warehouse personnel with monitoring age sensitivematerials and disposing of such when applicable.4. Added currency re-training requirements for all HAZMATemployees.5. Added password protection and retention policy forelectronic Scrap Log.Init copy on fileivAPPROVED
ISSUEQUALITY ASSURANCE MANUALREVISION QRECORD OF REVISIONSEFFECTIVE DATE:05/01/2017UNCONTROLLED COPYDATECOMMENTSAPPROVEDRev G07-01-041. Revised format for Record of Revisions. Included lastdocumented changes for Rev F.2. QAP 4.0 paragraph 1.g changed bi-annual to biennial.3. Added a cross-reference in QAP 4.0 for Mitchell’s policyregarding release of original certifications and the use of a“Certified True Copy” stamp.4. QAP 4.0 paragraph 6.b deleted ", and copies of the agency’sairworthiness Approval Tags and Return to Service Tags"from end of paragraph.5. In QAP 13.0, detailed the policy for retention of originalFAA 8130-3 when making multiple shipments from asingle received lot.Init copy on fileRev H07-29-071. Changed all references to JAA and JAR (JAR’s) to EASAand EASA Regulations.2. Updated Organizational Chart to reflect loss of VP SalesDivision Five (Dubai) and the Building Maintenanceposition under Operations.3. Deleted OEM/Distributor relationship reference to Smith’sAerospace in QAP 4.0.4. Removed reference to Customer Shipping Instructionschecklist for every pre-shipment inspection. This section tobe reinserted upon successful integration of this featurewith Quantum.5. Updated or added new forms to QAP-16 to reflect the newQuantum format:a. Sample Purchase Order Formb. Sample Repair Order Formc. Sample Invoice Formd. Sample Sales Order Acknowledgemente. Sample Pick Ticketf. Sample Proforma Invoiceg. Sample Invoiceh. Sample Packing Listi. Sample Inventory Control Tagj. Sample ATA Spec 106 Material Certification Formk. Sample Employee Training Record Continuation Pagel. Sample Certificate of Conformity6. Removed the following forms:a. MAS Multiple-purpose Form (PO, RO, INVOICE)b. Shelf Life Limited Items Logc. Scrapped Parts LogInit copy on filev
ISSUEQUALITY ASSURANCE MANUALREVISION QRECORD OF REVISIONSEFFECTIVE DATE:05/01/2017UNCONTROLLED COPYDATECOMMENTSAPPROVEDRev I01-29-091. Replaced the words “the U.S.” with “any” in last line ofparagraph F.2.b. of QAP 4.0.2. In QAP 9.0, revised wording of paragraph F.5 to moreclearly reflect the intention of the original statement.3. Deleted reference to FAA Circular 21-38 in QAP 14.0paragraph C.Init copy on fileRev J07-01-111.QAP 4.F.g, delete last sentence that no longer reflects current procedure.QAP 5.F.1, add language to address the non-use of inspection stamps.QAP 5.F.3, delete non-essential wordingQAP 5.F.4, change word “quarterly” to “annual” to reflect currentinventory procedure.QAP 15.E.3, delete non-essential wording in paragraph 2.Init copy on fileQAP 4.F.1.c, change language to comply with ASA-100 rev 3.6QAP 4.F.2.a, change wording to reflect change in ASA-100, 5(A), rev3.6.QAP 9.F.4, add paragraph to comply with ASA-100 rev 3.6 (9(A))Shelf Life Control. Renumber paragraphs 3 thru 7 to 4 thru 8QAP 10.E.1.b, add bullet point to confirm training for “Unapproved &Counterfeit parts.”QAP 12.E.1, add language to reference documentation requirementsof ASA-100, rev 3.6 Appendix A, Required for Shipment.QAP 12.E.3.a, change language from “Government agency or noncertified aircraft” to “A public aircraft, such as a government use ormilitary aircraft.”QAP 12.E.4, Remove language that restricts acceptance of electronicsignatures.QAP 14.C, remove reference to FAA Order 8120-11.Init copy on fileReplaced the word “Airline” with “Aviation” in the first paragraph inthe Introduction and Corporate Policy Statement.2. QAP 2.A.f, amended paragraph to comply with ASA standard.3. QAP 3.D.4, replaced the word “manger” with “manager” in the lastsentence.4. QAP 4.F.l, removed entire paragraph.5. QAP 10.A, amended paragraph to comply with ASA standard.6. QAP 10.D.4, inserted paragraph for the training program.7. QAP 12.A, amended paragraph to comply with ASA standard.8. QAP 12.3.a, revised wording to more clearly to reflect original statement.9. QAP 13.D.12, added paragraph regarding drop shipments.10. QAP 16, replaced the word "JAA" with "EASA" in the Instructions forMaterial Inspection Checklist image.Init copy on file2.3.4.5.Rev K07-01-121.2.3.4.5.6.7.8.Rev L12-01-121.vi of viii
ISSUERev MQUALITY ASSURANCE MANUALREVISION QRECORD OF REVISIONSEFFECTIVE DATE:05/01/2017UNCONTROLLED COPYDATE04-01-14COMMENTSAPPROVEDInit copy on file6.QAP 10.D.4, revised paragraph to include ESD procedure.Revised paragraph to reflect annual training.QAP 10.E.2.f, added ESD TrainingQAP 14, Removed Section C. - Related MaterialsQAP 14.D.2, Replaced the words "Scrapped Parts Log" and"log" with record. Deleted non essential wording.Updated forms to QAP-16 to reflect new formatting:a. Sample Purchase Order Formb. Sample Sales Order Acknowledgmentc. Inventory Control Tagsd. Sample Proforma Invoicee. Sample Invoicef. Sample Certificate of Conformanceg. FAA Form 8130-3 DAR Export Approval Formh. Sample Repair Orderi. Internal Audits Schedulej. Audit Finding Reportk. Supplier Performance ReportRemoved MAS Parts/Material Certification Form1.2.3.4.5.Rev N09-01-141.2.3.QAP 4.0 g, deleted non-essential wordingQAP 13.0.10, replaced paragraph with updated procedureQAP 16, Added Split Shipment Statement formInit copy on fileRev O09-01-151.2.QAP 2.0.F, change language to comply with ASA-100 rev 4.0QAP 4.0.F.1.c, change language to comply with ASA-100 rev4.0QAP 4.0.F.1.f, change language to comply with FAA AdvisoryCircular #00-56BQAP 4.0.2.a, change language to comply with ASA-100 rev 4.0QAP 5.0.F.2.e, added wording to incorporate electronic version of form QAP 1eQAP 12.0.E.1, change language to comply with ASA-100 rev4.0QAP 16.0, Updated to reflect new Material Inspection Checklists.Init copy on fileQAP 6.e.2, Amended paragraph for Corrective ActionQAP 15.0.A, Added word "all"QAP 15.0.C, Added Corrective Action Form referenceQAP 15.0.D, Amended paragraph for Corrective ActionQAP 15.d.1, Added phrase "non-conformance"QAP 15.0.7, inserted paragraphs for Corrective Action procedure.Init copy on file3.4.5.6.7.Rev P12-01-151.2.3.4.5.6.vii of viii
ISSUERev QQUALITY ASSURANCE MANUALREVISION QRECORD OF REVISIONSEFFECTIVE DATE:05/01/2017UNCONTROLLED .13.QAP 1.0 - updated C.A.S.E section to reflect current standard.QAP 3.0 - updated C.A.S.E section to reflect current standard.QAP 4.0 - updated C.A.S.E section to reflect current standard.QAP 4.5 - removed authorized distributor wordingQAP 4.6.a - updated wording to reflect OPS Spec A449QAP 5.10 - changed FAA/JAA to FAA/EASAQAP 6.0 - updated C.A.S.E section to reflect current standard.QAP 9.0 - updated C.A.S.E section to reflect current standard.QAP 10.0 - updated C.A.S.E section to reflect current standard.QAP 11.0 - updated C.A.S.E section to reflect current standard.QAP 12.A - corrected ASA-100 version from 3.6 to 4.0QAP 14.0 - updated C.A.S.E section to reflect current standard.QAP 15.0 - updated C.A.S.E section to reflect current standard.viii of viiiAPPROVEDInit copy on file
QUALITY ASSURANCE MANUALREVISION QPROCEDURE: QAP–1.0ORGANIZATIONAL STRUCTUREEFFECTIVE DATE:05/01/2017UNCONTROLLED COPYQAP–1.0ORGANIZATIONAL STRUCTURE1-1
QUALITY ASSURANCE MANUALREVISION QPROCEDURE: QAP–1.0ORGANIZATIONAL STRUCTUREEFFECTIVE DATE:05/01/2017UNCONTROLLED COPYMAS ORGANIZATIONAL STRUCTURE[Ref. ASA-100, Part 1 & C.A.S.E. Std 3A]A. GENERALThis procedure describes the organizational layout of the MAS corporation and details thegeneral responsibilities of each department.B. APPLICABILITYThe information contained in this procedure is intended for the knowledge and use of allcompany personnel.C. RELATED MATERIALSQuality Assurance Procedures QAP-1.0 through QAP-16.0.D. PROCEDURE1. Mitchell Aircraft Spares (MAS) consists of four separate departments which are Sales,Inventory/Quality Assurance, Overhaul/Warranty, and Office/Administrationa. Office/Administration oversees and is responsible for all daily activities regardingaccounts payable/receivable, customer records, and general office administrativefunctions.b. Sales is responsible for all sales activities and for the purchase and procurement ofparts, materials, and outside support services. The department is the primary contactand coordinator of all customer support service activities. Sales is also responsible forongoing market development.c. Inventory/Quality Assurance is responsible for the development of Quality AssuranceProcedures, receipt, storage, and shipment of inventory, storage and maintenance of allrelated records, and the internal audit program.d. Overhaul/Warranty is responsible for handling all warranty claims and for activitiespertaining to the repair/overhaul of repairable parts received from outside sources.1-2
QUALITY ASSURANCE MANUALREVISION QPROCEDURE: QAP–1.0ORGANIZATIONAL STRUCTUREEFFECTIVE DATE:05/01/2017UNCONTROLLED COPYe. The President is responsible for the overall business operations of MAS. The VicePresident shares this responsibility. Both principals are ultimately responsible forensuring that the procedures contained in this manual are adhered to at all times.APPROVED:(Signed Copy on File at Mitchell Aircraft)President1-3
QUALITY ASSURANCE MANUALREVISION QPROCEDURE: QAP–1.0ORGANIZATIONAL STRUCTUREEFFECTIVE DATE:05/01/2017UNCONTROLLED COPYMAS ORGANIZATIONAL CHARTSSalesOperations1-4
QUALITY ASSURANCE MANUALREVISION QPROCEDURE: QAP–2.0QUALITY ASSURANCE SYSTEM &EFFECTIVE DATE:05/01/2017UNCONTROLLED COPYQAP–2.0QUALITY ASSURANCE SYSTEM & PROCEDURES2-1
QUALITY ASSURANCE MANUALREVISION QPROCEDURE: QAP–2.0QUALITY ASSURANCE SYSTEM &EFFECTIVE DATE:05/01/2017UNCONTROLLED COPYQUALITY ASSURANCE SYSTEM & PROCEDURES[Ref. ASA-100 Part 1 & C.A.S.E. Std 3A, Part 2]A. GENERAL1. Mitchell Aircraft Spares, Inc. has established and implemented a comprehensive qualitysystem that is described and documented in this Quality Assurance Manual. The manualcontains Quality Assurance Procedures — as applicable to MAS's business operations —which coincide with the functions listed in the Table of Contents. The procedures aredesigned to ensure that all products and services provided by MAS meet or exceed theapplicable FAR's, EASA, ASA-100, C.A.S.E Standard 3A and all customer specifications. TheQuality Assurance Organization is responsible for the development, documentation,implementation, and monitoring of procedures that comply with the applicablerequirements and standards. The Quality System has been implemented through theapplication and monitoring of the following requirements:a. The formally documented Quality Assurance Manual. Revisions to the manual willcoordinated by the Manager - Inventory/Quality Assurance. All revisions will be approvedand signed by the President.b. Internal audits, which monitor all activities for compliance with customer specifications,regulatory requirements, and good industry, practice. The audit program is designed toprovide a complete quality system review annually along with continuous qualityimprovement. Identification of non-compliance root causes and effective correctiveaction is a key focus of the internal audit program.c. Control of non-conforming products.d. Appropriate training of all personnel involved in the various quality system functionsand activities.e. A roster of personnel who are authorized to accomplish specific functions andinspections along with details of those activities.f.All parts and materials must be traced to a prior source and bear acceptabledocumentation of at least one of the receipt requirements of ASA-100, Rev 4.0 AppendixA. MAS recognizes it’s responsibility to prevent Suspected Unapproved Parts (SUPS) fromentering the supply chain, therefore, all concerned employees will be kept informed ofFAA Advisory Circular 21-29 (Detecting and Reporting Suspected Unapproved Parts) andthe reporting procedures contained therein.2-2
QUALITY ASSURANCE MANUALREVISION QPROCEDURE: QAP–2.0QUALITY ASSURANCE SYSTEM &EFFECTIVE DATE:05/01/2017UNCONTROLLED COPYg. Preparation, accountability, and maintenance of all quality records.h. Continual review and improvement of required quality control methods and procedures,skills and resources to achieve desired quality levels.i.Identification and clarification of acceptable standards for handling MAS's inventory.B. QUALITY ASSURANCE PROCEDURESThe Inventory/Quality Assurance Manager is responsible for ensuring that the policy andprocedures regarding the Quality Assurance System are adhered to. In his absence theAssistant Manager is responsible.1. GENERALQuality Assurance Procedures are issued by Quality Assurance and consist of instructionsor procedural methods for accomplishing the tasks and activities related to the handling ofMAS's components and materials inventory. The procedures help ensure that all qualityrequirements are consistently met and maintained.2. APPLICABILITYThis procedure is applicable to employees involved in the implementation or revision ofQuality Assurance Procedures along with those having final approval authority or responsibility for distribution of approved copies. Compliance with all documented procedures ismandatory.3. DEFINITIONSQuality Assurance Procedures (QAP's): The policies and instructions issued by the QualityAssurance Organization which disseminate established means and methods for accom
QUALITY ASSURANCE MANUAL REVISION Q RECORD OF REVISIONS EFFECTIVE DATE: 05/01/2017 iv RECORD OF REVISIONS This manual has been developed, distributed and is maintained by the Quality Assurance Organization of Mitchell Aircraft Spares, Inc. The manual details concise and easy-to-follow procedures covering all company quality assurance activities.
court and spark Joni Mitchell ; edith and the kingpin Joni Mitchell ; both sides now Joni Mitchell ; river Joni Mitchell ; sweet bird Joni Mitchell ; tea leaf prophecy Joni Mitchell / Larry Klein; solitude Edgar De Lange / Duke Ellington / Irving Mills; amelia Joni Mitchell; nefertiti Wayne Shorter; the jungle line Joni Mitchell produced by
- B734 aircraft model added - B735 aircraft model added - E145 aircraft model added - B737 aircraft model added - AT45 aircraft model added - B762 aircraft model added - B743 aircraft model added - Removal of several existing OPF and APF files due to the change of ICAO aircraft designators according to RD3: A330, A340, BA46, DC9, MD80
2009 Mitchell Repair Information Company. The Mitchell 1 name is used herein by permission from Mitchell International, which has no ownership interest in Mitchell 1.
Mitchell County Public Library Board, Mitchell County Board of Education, Chamber Boards in each county, Joblink, Yancey County Cooperative Extension, Mitchell and Avery Economic Development Boards, Mitchell County Shepherd’s Staff oard, Mitchell County Juvenile Crime Prevention Board, Blue Ridge Regional Hospital Board, High Country Council .
F/A-18E/F Super Hornet Fighter 1,253.1 million (14 aircraft) 1,996.4 million (24 aircraft) V-22 Osprey Tiltrotor Aircraft 961.8 million (6 aircraft) 1,280.1 million (7 aircraft) C-130J Hercules Military Transport Aircraft 886.1 million (9 aircraft) 1,571.9 millio
A holding pattern is a shift by T This is the set in which we want to schedule aircraft. We seek one arrival time for each aircraft in each of the colored sets. aircraft 1 aircraft 2 aircraft 3 feasible arrival times aircraft aircraft 4 a1 b1 a2 b2 a3 b3 a4 b4 A holding pattern can be expressed as a MILP
Camp Alice Trail 0.50 Commissary Trail 2.00 Deep Gap Trail 4.30 Mount Mitchell Trail 6.00 Mountains-to-Sea Trail 3.20 3.20 Old Mitchell Trail 2.20 Summit Trail 0.25 Mount Mitchell SP Totals (miles) 19.20 3.20 Balsam Nature Trail: Trailhead at Upper Summit Parking Lot. This self-guided 0.75-mile nature
GENERAL MARKING ADVICE: Accounting Higher Solutions. The marking schemes are written to assist in determining the “minimal acceptable answer” rather than listing every possible correct and incorrect answer. The following notes are offered to support Markers in making judgements on candidates’ evidence, and apply to marking both end of unit assessments and course assessments. Page 3 .
