Amadeus Ticket Changer (ATC)
Amadeus TicketChanger (ATC)User Guide
Amadeus Ticket ChangerUser ManualIndexContentsIntroduction . 3ATC reduces the reissueing process to 4 steps. . 3Features of Amadeus Ticket Changer . 4How does Amadeus Ticket Changer work? . 5Category 31 and Category 16 . 5How to access ATC . 6Control at Agency Level and PNR. 6How to handle penalty fees. 7ATC entries . 7Changes of PNR generation reissue or revalidation. 8Revalidation . 8Quotation options . 9Documents to be issued/cancelled . 9How to access in graphic mode. . 10Examples in Cryptic mode. . 11Reissue of a partially used tickets. . 18Reissue for several passengers. . 20ATC creates the reissuing TST’s for all passengers. . 21Residual Value. 22Recommendations for reducing the number of entries per reissuing. . 23Kind of transaction for the quotation of reissue. . 23Reissued Fare View . 24Reissued Fare View . 24Quotation of different kinds of passengers in a same PNR. . 24Back - Office . 24Information pages. 26Amadeus Ticket ChangerUser GuidePage 2 de 26
Amadeus Ticket ChangerUser Manual1. IntroductionAmadeus Ticket Changer (ATC) enables you to automatically recalculate voluntaryreissues and revalidations for electronic tickets. You will save time and avoid airline ADM’sgenerated from incorrectly reissued tickets. This translates into providing you with an addedvalue and a better client service.With just one transaction, ATC calculates the value of the new fare, penalty fees and residualvalue if such, or if the ticket requires a revalidation following the industry rules.Once the calculations are done, the data of the new fare is kept in the PNR creating a TSTwith the penalty information if it applies, as well as the FO elements with the information ofthe original issuing and the FOP element.The user can access to the ATC Reissue Panel at any time (information of the calculationsperformed by ATC), doing the following entry:TQRFor this calculation to be done Amadeus uses category 31, “VOLUNTARY CHANGES”loaded by the airline through ATPCO or SITA; or uses the encrypted category 16“PENALTY” when there is no category 31 filed.If a revalidation is possible and the airline has loaded it on category 31, the system will warnthe agent to perform a ticket revalidation.The airlines that load the category 31 on their fares can be reviewed with the entry:FQNATC/CXRATC reduces the reissueing process to 4 steps.1. New itinerary is booked.2. The new reservation is quoted with ATC; the system calculates the new fare, createsthe TST of the resulting fare with the penalty if it applies, the line of the original ticketand the original payment method.3. FOP is updated with the new payment method and the FV element.4. Ticket is issued.If there is no chance of reissuing because of fare restrictions, after step 2 the system willreplyr: REISSUE NOT ALLOWEDHelp pages: HE ATCAmadeus Ticket ChangerUser GuidePage 3 de 26
Amadeus Ticket ChangerUser Manual2. Features of Amadeus Ticket ChangerATC Reach Automatic calculations for reissues of international and domestic itineraries. Automatic calculations for new itinerary, quotation of the new fare (additionalvalue, same value, residual value) penalty for changes if it applies and newtaxes. Handling of the penalty, according the to the airline s instructions: tax code, Qsurcharge, Total, BSP link. Process of public and private fares (cat15, cat25, cat35 and IT/BT when net levelis equal to the sales level. Reissue of an electronic ticket whichever original issuing, included in other GDS. Process the interlineal agreements. Process several kinds of passengers (different PTC up to six types of passengersin one PNR, maximum 9 passengers). Automatic calculation for the reissuing of non-used or partially used tickets. Possibility of searching the cheapest fare and automatically book the class andsave the new TST. Possibility of requesting information only of the new fare according to thereservation. Possibility of requesting information only for the new cheapest fare. Possibility of calculating the fare according to the booking and save the new TST. Revalidation of tickets when reissue is not necessary. Process the conditions “VOLUNTARY CHANGES” loaded in category 31. In case of not having category 31, loaded by the airline, creates a fake category31 using the encrypted information in the category 16 “PENALTY” Creates a new TST, Creates the FO field, and enters the original way of paymentand the calculations panel for the reissue (TQR). Complete integration with CTS (Central Ticketing). Transmits all the necessary and available data in the A.I.R. for back office. A partially used ticket can be revalidated several times if it hasn t been reissuedafter an exit. A non used ticket can be reissued or revalidated as many times as necessary (arevalidations can be performed after a reissue or vice versa) Access in a cryptic or graphic mode.Limitations Does not process PNR groups.Does not process open segments.A partially used ticket can’t be revalidated once it has been reissued.A partially used ticket can be reissued once.Graphic mode only available for reissuing/revalidating with category 31 andwithout penalty.Amadeus Ticket ChangerUser GuidePage 4 de 26
Amadeus Ticket ChangerUser Manual3. How does Amadeus Ticket Changer work?Category 31 and Category 16 For ATC to compare between the original fare and the new fare it’s necessary:ooThat the airline had already loaded its published fares in the GDS via category31 “VOLUNTARY CHANGES” via ATPCO or SITA.That Amadeus creates a pseudo category 31 with information of theencrypted category 16 “PENALTY” when the airline has not loaded category31.If a fare has the category 31 loaded, it can be consulted with the entry:FQNx*VCResponse:Amadeus Ticket ChangerUser GuidePage 5 de 26(x fare number)
Amadeus Ticket ChangerUser ManualThe displayed text in the FQNx*PE is always the same. The category 31 only hasencrypted information that can’t be viewed in the fare note. For more information onthe conditions of the penalty, enter the PENALTY section of the fare note with thecommand FQNx*PE.Reissuing Warranty If the calculation is done based in category 31, is guaranteed by Amadeus. Theindicator on the ticket mask (TST) will appear as “I”. If the calculation is done based in category 16, is NOT guaranteed by Amadeus.In the display of the ATC a message will prompt “VC CATEGORY NOT FILED BYCXR - REISSUE NOT GUARANTEED *4*. The indicator on the ticket mask (TST)will appear as “M”.BSR (Currency changes) When the calculation is performed based on category 31, the BSR that will apply fortickets not initiated will be the day of reissuing and for partially used tickets the onefor the original day of issuing. When the calculation is performed based on category 16, the BSR that will apply isalways the one of the reissuing day, for both partially used tickets and not initiatedtickets.4. How to access ATCControl at Agency Level and PNR The travel agency must be qualified to issue e-tickets.The number of the ticket that is being reissued must be indicated in the PNR, at theFA or FHE element, or in the quotation entry.The PNR must contain the mandatory fields including the new itinerary.Capacity to display an e-ticket (TWD) for the ATC to be able to perform thecalculations, if it isn’t possible the reissuing or revalidation, won’t be performed andthe software will prompt:ACCESS TO DOCUMENT DENIEDAmadeus Ticket ChangerUser GuidePage 6 de 26
Amadeus Ticket ChangerUser Manual5. How to handle penalty fees.ATC handles penalty fees according to the airlines guidelines in Latin America, the optionsare:- Tax code- Q surcharge- Total- BSP link- Without specification.In the display of the ATC, a message will prompt to show how the penalty fee is collected:MethodATC MessageTax codePENALTY COLLECTED ON TICKETQ SurchargePENALTY COLLECTED ON TICKETTotalPENALTY COLLECTED ON TICKET. CHECK IF FE UPDATE NEEDEDBSP LinkPENALTY COLLECTION OF ARS 260.00. USE BSP LINKWithout specificatoinPENALTY COLLECTION METHOD NOT IDENTIFIED - CONTACTAIRLINE6. ATC entriesIf a passenger decides to modify his/her booking or itinerary after the ticket has been issued,the travel agent can perform any of the following ATC transactions to do the reissuing, afterperforming the changes in the PNR.FormatFXFFXQFXEFXOAmadeus Ticket ChangerUser GuidePage 7 de 26ObservationRequests the quotation as information only, does not prepare the reissuing. Does notcreate TST.Requests the confirmed quotation, prepares for reissuing, creates TST.Requests with the cheapest fare, as information only, does not prepare for reissuing,does not create TST.Requests the confirmed quotation with the lowest fare, prepares for reissuing andcreates TST.
Amadeus Ticket ChangerUser Manual7. Changes of PNR generation reissue or revalidationReissue Change in the travel datesChange in the flightChange in the classChange in the routeRevalidationThe system will choose the option of revalidating when the performed change has been aflight or a date, and the airline approves the revalidation. Can be done in the next cases: Same routeSame fare basis, airline and fare rulesThe same fare construction points (fare cut)Same surchangesSame taxesSame classesOnce the changes to the itinerary have been made, the user performs the ATC transactionsfor the automatic quotation of the new fare. ATC will follow the reissuing or revalidatingconditions loaded in the fare rules. A reissuing requires the issue of a new ticket.A revalidation modifies a ticket with new information.Amadeus Ticket ChangerUser GuidePage 8 de 26
Amadeus Ticket ChangerUser Manual8. Quotation optionsAll the quotation options can be applied to the 4 principal ATC transactions:FXF / FXQ / FXE / FXOEntryObservationFXFReissue request for all the passengers of thePNR.FXF/T8One specific passenger of the PNR.If there is more than one e-ticket (8 ticket s linenumber FA/FHE to be reissued)FXF/S5Specify the segment number, mandatory forpartially used tickets.FXF/P2FXF/TKT057-1234567890FXF/ Specific ticket number to be reissued.Cabin type:Y EconomicM Standard EconomicW Premium EconomicC Business/PreferentialF First ClassFor several passengers of the PNRCorporate fares with specific numeric codes ornames.Sort of passengers (in this case Youth)Note: if the original ticket has been issued for thiskind of passenger, will be necessary to add it inthe ATC entry unless this information includes:PNR in the FD element or the name.9. Documents to be issued/cancelledOnce the calculations of reissuing are performed, the agent should issue the new ticket: TTPAmadeus Ticket ChangerUser GuidePage 9 de 26
Amadeus Ticket ChangerUser Manual10.How to access in graphic mode.To access ATC in Selling Platform follow the next steps:1. Click the Fare button on the menu.The system displays several quotation options and one of the in Ticket Changer.2. Click on Ticket Changer and the system displays the next screen:3. Complete the requested data and click the desired button:Calculate only informativeAmadeus Ticket ChangerUser GuidePage 10 de 26
Amadeus Ticket ChangerUser ManualSubmit confirmed changes11.Examples in Cryptic mode.1. - Ticket without fare plus penalty – Category 31 airlineIn the next reservation the passenger has a departure date on April 15th., in Q ClassOriginal PNR:--- TST RLR 1A0980/0812MC/1DEC111.HARRINGTON/NICOLAS2 IB6586 Q 15APR 7 BOGMAD HK1 1805 0955 16APR E IB/NC8TY3 IB6585 Q 30APR 1 MADBOG HK1 1220 1535 30APR E IB/NC8TY4 AP BOG 571 5896600 - HELPDESK - A5 TK OK01DEC/BOG1A0980//ETIB6 FA PAX 0379024/S2-37 FB PAX 0100000132 TTP/RT OK ETICKET/S2-38 FE PAX 21 NOEND/CHGS REST-NON REF/S2-39 FM *M*110 FP CASH11 FV PAX IB/S2-3Original Fare:TST00001BOG1A0980 MC/01DEC I 0 LD 01JAN12 OD BOGBOG SIT-EFXB1.HARRINGTON/NICOLAS1BOG IB 6586 Q 15APR 1805 OK QLAPCO15APR15APR 1PC2 O MAD IB 6585 Q 30APR 1220 OK QLAPCO30APR30APR 1PCBOGFARE F USD635.00EQUIVCOP1222400TX001 X COP145570YSTR TX002 X COP597200YQAC TX003 X COP65500COVOTX004 X COP65000DGVZ TX005 X COP29100JDAE TX006 X COP5900QVDPTOTALCOP2130670BSR 1925.00GRAND TOTAL COP2130670BOG IB MAD317.50IB BOG317.50NUC635.00END ROE1.000000Passenger decides to leave on April 14th. in the same class reservation.The reservation is modified with this data and the FXQ entry is performed.Amadeus Ticket ChangerUser GuidePage 11 de 26
Amadeus Ticket ChangerUser ManualResponse:FXQ01 HARRINGTON/NICOLASLAST TKT DTE 01JAN12 - - SEE ADV PURCHASEPENALTY COLLECTION OF COP 192500. USE BSP LINK.TICKET STOCK RESTRICTIONBG CXR: --------------AL FLGT BKDATE TIME FARE BASISNVB NVABGBOGMAD IB 6586 Q14APRQLAPCO14APR14APR 1PBOG IB 6585 Q30APRQLAPCO30APR30APR 1PORIGIN TRVL CURRENCYREISSUE CURRENCYOLD BASE FAREUSD635.00NEW BASE FAREUSD635.00FARE BALANCECOP0PAYMENT CURRENCYOLD TAXCOP908270NEW TAXCOP908270TAX BALANCECOP0TICKET DIFFERENCECOP0PENALTYCOP192500GRAND TOTALCOP192500TOTAL ADD COLLCOP192500RESIDUAL VALUECOP0The new ticket does not have the additional value of the fare or taxes, and has aCOP192500 penalty that must be handled through BSP “PENALTY COLLECTION OF COP192500. USE BSP LINK”.The TST, FPO and FO elements have been updated in the PNR.Updated PNR:--- TST RLR 1A0980/0812MC/1DEC111 HARRINGTON/NICOLAS2 IB6586 Q 14APR 6 BOGMAD DK1 1715 1010 15APR E 0 346 BLSEE RTSVC3 IB6585 Q 30APR 1 MADBOG HK1 1220 1535 30APR E IB/NC8TY4 AP BOG 571 5896600 - HELPDESK - A5 TK OK01DEC/BOG1A0980//ETIB6 FA PAX 0379024/S37 FB PAX 0100000132 TTP/RT OK ETICKET/S38 FE PAX 21 NOEND/CHGS REST-NON REF/S2-39 FM *M*110 FO PAX 1/S2-311 FP PAX O/CASH/S2-312 FV PAX IB/S3Amadeus Ticket ChangerUser GuidePage 12 de 26
Amadeus Ticket ChangerUser ManualUpdated TST for reissuing.TST00002BOG1A0980 MC/01DEC I 0 LD 01JAN12 OD BOGBOG SIT-EFXQ1.HARRINGTON/NICOLAS1BOG IB 6586 Q 14APR 1715 OK QLAPCO14APR14APR 1PC2 O MAD IB 6585 Q 30APR 1220 OK QLAPCO30APR30APR 1PCBOGFARE R USD635.00EQUIVCOPCOPTX001 O COP65500COVO TX002 O COP145570YSTR TX003 O COP597200YQACTX004 O COP65000DGVZ TX005 O COP29100JDAE TX006 O COP5900QVDPTOTALCOP0BSR 1925.00GRAND TOTAL COP0BOG IB MAD317.50IB BOG317.50NUC635.00END ROE1.000000RESTRICTIONS APPLY8.FE 21 NOEND/CHGS REST-NON REF9.FM *M*110.FO 111.FP O/CASHThe issuing of the ticket will proceed in the regular way, updating the original paymentmethod and the FV element, if needed.For viewing the reissuing calculations again: TQRResponse:TST00002TKT-075-2996031624E1PENALTY COLLECTION OF COP 192500. USE BSP LINK.01.HARRINGTON/NICOLASORIGIN TRVL CURRENCYREISSUE CURRENCYOLD BASE FAREUSD635.00NEW BASE FAREUSD635.00FARE BALANCECOP0PAYMENT CURRENCYOLD TAXCOP908270NEW TAXCOP908270TAX BALANCECOP0TICKET DIFFERENCERESIDUAL VALUETST ADD COLLPENALTYTOTAL ADD COLLGRAND TOTALAmadeus Ticket ChangerUser GuidePage 13 de 26COPCOP0COPCOPCOPCOP01925001925001925000
Amadeus Ticket ChangerUser Manual2.- Ticket without fare difference plus penalty – Airline without category 31In the next booking the passenger has the departure date on April 15th., Class N.Original PNR:--- TST RLR 1A0980/0812MC/1DEC111.HARRINGTON/TOMAS2 AR2702 N 15APR 7 EZEROS HK1 0710 0802 15APR E AR/MVEGHL3 AR2703 N 30APR 1 ROSAEP HK1 0837 0920 30APR E AR/MVEGHL4 AP BOG 571 5896600 - HELPDESK - A5 TK OK01DEC/BOG1A0980//ETAR6 FA PAX 379024/S2-37 FB PAX 0100000126 TTP/RT OK ETICKET/S2-38 FE PAX NONEND/REF/CHG FEE APPLIES VALID AR ONLY/S2-39 FM *M*110 FP CASH11 FV PAX AR/S2-3Passenger decides to leave on April 16th., same reservation class.Reservation is modified with this data and the FXQ entry is performed.Response:01 HARRINGTON/TOMASLAST TKT DTE 12JAN12 - - SEE ADV PURCHASEPENALTY COLLECTION METHOD NOT IDENTIFIED - CONTACT AIRLINEVC CATEGORY NOT FILED BY CXR - REISSUE NOT GUARANTEED ---------------AL FLGT BKDATE TIME FARE BASISNVB NVABGBUEROS AR 2702 N16APRNVD16APR NABUE AR 2703 N30APRNVD30APR NAORIGIN TRVL CURRENCYREISSUE CURRENCYOLD BASE FAREUSD152.00NEW BASE FAREUSD152.00FARE BALANCECOP0PAYMENT CURRENCYOLD TAXCOP58000NEW TAXCOP58000TAX BALANCECOP0TICKET DIFFERENCECOP0PENALTYCOP48100GRAND TOTALCOP48100TOTAL ADD COLLCOP48100RESIDUAL VALUECOP0The “VC CATEGORY NOT FILED BY CXR - REISSUE NOT GUARANTEED *4*”, messageshows the airline has not loaded the category 31, thus calculations are not guaranteed.Amadeus Ticket ChangerUser GuidePage 14 de 26
Amadeus Ticket ChangerUser ManualThe new ticket does not have the additional value or fare or taxes and has aCOP48100 penalty.The method for the penalty handling in this case was not indicated and the airline must becontacted “PENALTY COLLECTION METHOD NOT IDENTIFIED - CONTACT AIRLINE”The TST, FPO y FO elements have been updated in the PNR.TST00003BOG1A0980 MC/01DEC M 4 LD 12JAN12 OD BUEBUE SITFXQ1.HARRINGTON/TOMAS1EZE AR 2702 N 16APR 0710 OK NVD16APR2 O ROS AR 2703 N 30APR 0837 OK NVD30APRAEPFARE R USD152.00EQUIVCOPCOPTX001 O COP14600XRAE TX002 O COP10400QNLO TX003 O COPTX004 O COP1000TQSETOTALCOP0BSR 1925.00GRAND TOTAL COP0BUE AR ROS76.00AR 96200 NONREF - NONEND/REF/CHG FEE APPLIES VALID AR 0316194E1O/CASH--- TST RLR 1A0980/0812MC/1DEC111.HARRINGTON/TOMAS2 AR2702 N 16APR 1 EZEROS DK1 0710 0802 16APR E 0 E90 BOFREZCA FACILIDAD WEB CHECKIN 127 AUOPERATED BY AUSTRAL LINEAS AEREASAVISO - VERIFIQUE LOS HORARIOS3 AR2703 N 30APR 1 ROSAEP HK1 0837 0920 30APR E AR/MVEGHL4 AP BOG 571 5896600 - HELPDESK - A5 TK OK01DEC/BOG1A0980//ETAR6 FA PAX 379024/S37 FB PAX 0100000126 TTP/RT OK ETICKET/S38 FE PAX COP96200 NONREF - NONEND/REF/CHG FEE APPLIES VALID ARONLY/S2-39 FM *M*110 FO PAX 1/S2-311 FP PAX O/CASH/S2-312 FV PAX AR/S3The tickets will proceed in the regular way, updating the original method of payment and theFV element if needed.To visualize the reissuing calculations again: TQRTST00002Amadeus Ticket ChangerUser GuidePage 15 de 26TKT-044-2996031619E1
Amadeus Ticket ChangerUser ManualPENALTY COLLECTION METHOD NOT IDENTIFIED - CONTACT AIRLINE01.HARRINGTON/TOMASORIGIN TRVL CURRENCYREISSUE CURRENCYOLD BASE FAREUSD152.00NEW BASE FAREUSD152.00FARE BALANCECOP0PAYMENT CURRENCYOLD TAXCOP58000NEW TAXCOP58000TAX BALANCECOP0TICKET DIFFERENCERESIDUAL VALUETST ADD COLLPENALTYTOTAL ADD COLLGRAND TOTALCOPCOP0COPCOPCOPCOP048100481004810004. Ticket with a fare difference, taxes and penalty.Customer has a Class Q ticket, after the ticket has been issued, he decides to travel inExecutive Class.Original PNR:--- TST RLR 1A0980/0812MC/2DEC111.HARRINGTON/AGUSTINA2 LH 543 Q 20MAY 7 BOGFRA HK1 2145 1555 21MAY E LH/5RL98Q3 LH 542 Q 05JUN 2 FRABOG HK1 1430 1905 05JUN E LH/5RL98Q4 AP BOG 571 5896600 - HELPDESK - A5 TK OK02DEC/BOG1A0980//ETLH6 FA PAX 0379024/S2-37 FB PAX 0200000135 TTP/RT OK ETICKET/S2-38 FE PAX FL/CNX/CHG RESTRICTED CHECK FARE NOTE/S2-39 FM *M*110 FP CASH11 FV PAX LH/S2-3Change in class reservation to Class J is performed and it’s quoted with FXQ.Amadeus Ticket ChangerUser GuidePage 16 de 26
Amadeus Ticket ChangerUser ManualResponse:FXQ01 HARRINGTON/AGUSTINALAST TKT DTE 20MAY12 - - DATE OF ORIGINPENALTY COLLECTED ON TICKETBG CXR: LH/LHPRICED WITH VALIDATING CARRIER LH - REPRICE IF DIFFERENT -----------AL FLGT BKDATE TIME FARE BASISNVB NVABGBOGFRA LH 0543 J20MAYJ77RT20MAY 2PBOG LH 0542 J05JUNJ77RT20MAY 2PORIGIN TRVL CURRENCYREISSUE CURRENCYOLD BASE FAREUSD1509.00NEW BASE FAREUSD6069.00FARE BALANCECOP8778000PAYMENT CURRENCYOLD TAXCOP1220960NEW TAXCOP1923200TAX BALANCECOP702240TICKET DIFFERENCECOP9480240PENALTYCOP231000TOTAL ADD COLLCOP9711240RESIDUAL VALUECOP0In this case there’s a fare and taxes difference. The change has a penalty that will behandled as a tax code (In this case DU). In the display, ATC will prompt: “PENALTYCOLLECTED ON TICKET “.TST created to reissue, where penalty has been included and the additional amounts tocharge.TST00002BOG1A0980 MC/02DEC I 0 LD 20MAY12 OD BOGBOG SITFXQ1.HARRINGTON/AGUSTINA1BOG LH 543 J 20MAY 2145 OK J77RT20MAY 2PC2 O FRA LH 542 J 05JUN 1430 OK J77RT20MAY 2PCBOGFARE R USD6069.00EQUIVCOPCOPTX001 X COP702240YSTR TX002 X COP231000DUTX003 O COP65500COVOTX004 O COP280160YSTR TX005 O COP597200YQAC TX006 O COP65000DGVZTX007 O COP119000OYCB TX008 O COP77000RAEB TX009 O COP17100DESETOTALCOP9711240BSR 1925.00GRAND TOTAL COP9711240BOG LH FRA3034.50LH BOG3034.50NUC6069.00END ROE1.0000007.FE8.FM9.FO10.FPFL RESTR/CANX BA FOC CHG BA 316272E1O/CASHAmadeus Ticket ChangerUser GuidePage 17 de 26
Amadeus Ticket ChangerUser ManualUpdated PNR:--- TST RLR 1A0980/0812MC/2DEC111.HARRINGTON/AGUSTINA2 LH 543 J 20MAY 7 BOGFRA DK1 2145 1555 21MAY E 0 346SEE RTSVC3 LH 542 J 05JUN 2 FRABOG DK1 1430 1905 05JUN E 0 346SEE RTSVC4 AP BOG 571 5896600 - HELPDESK - A5 TK OK02DEC/BOG1A0980//ETLH6 FHE PAX 220-29960316277 FE PAX FL RESTR/CANX BA FOC CHG BA FOC/S2-38 FM *M*19 FO PAX 1/S2-310 FP PAX O/CASH/S2-3The ticket will be issued in the regular way updating the method of payment and the airline.4.- Reissue of a partially used tickets.For the reissuing of partially used tickets, the segment to reissue must be specified:Original PNR:--- TST RLR ICOLAS4 LA 285 V 09DEC 5 SCLPUQFLWN5 LA 284 Q 18JAN 3 PUQSCL HK3 2010 2335 18JAN E LA/K0MNQ6 AP BOG 571 5896600 - HELPDESK - A7 TK OK14NOV/BUE1A0980//ETLA8 SSR FOID LA HK1 PP55555555/P19 SSR FOID LA HK1 PP66666666/P210 SSR FOID LA HK1 PP22222222/P3Amadeus Ticket ChangerUser GuidePage 18 de 26
Amadeus Ticket ChangerUser ManualPassenger 1 TWDTKT-0455066622222RCI1A LOC-586BFCOD-SCLSCL SIFCMI-0POI-SCL DOI-14NOV11 IOI-888888831.HARRINGTON/TOMASADTST1 OSCL LA 0285 V 09DEC 1350 OK VEESP020F09DEC 23K2 OPUQ LA 0284 Q 18JAN 2000 OK QEESP970O14DEC09JUN 23KSCLFAREF CLP120500EQUIVUSD244.00BSR0.002028TOTALTAX USD24.98TOTALUSD268.98/FC SCL LA PUQ Q12500.00 60500.00LA SCL Q12500.00 35000.00CLP120500.00ENDFE NONREF/CHNGS NOT PERMITTEDFP CASHFOR TAX/FEE DETAILS USE TWD/TAXSAC- 045AL22I8MMNVATC calculations for passenger 1In the entry, the currency is in US Dollars, because the ticket was issued originally inthat currency, the segment and the passenger number.FXF/R,FC-USD/S5/P101 MABE/JEFFREYLAST TKT DTE 14NOV11 - - SEE ADV PURCHASEVC CATEGORY NOT FILED BY CXR - REISSUE NOT GUARANTEED *4*PLEASE CHECK CODING PENALTY CATEGORY TEXTBG CXR: --------------AL FLGT BKDATE TIME FARE BASISNVB NVABGPUQSCL LA 0284 Q18JANQEESP97014DEC09JUN 23ORIGIN TRVL CURRENCYREISSUE CURRENCYOLD BASE FARECLP120500NEW BASE FARECLP120500FARE BALANCEUSD0.00PAYMENT CURRENCYOLD TAXUSD24.98NEW TAXUSD24.98TAX BALANCEUSD0.00TICKET DIFFERENCEUSD0.00PENALTYUSD0.00GRAND TOTALUSD0.00TOTAL ADD COLLUSD0.00RESIDUAL VALUEUSD0.00When the airline does not load the category 16 in an encrypted way, ATC will prompt:“PLEASE CHECK CODING PENALTY CATEGORY TEXT”.The travel agency then, has to check the FQNx*PE to know the amount of the penalty andhandle it as the airline demands.Amadeus Ticket ChangerUser GuidePage 19 de 26
Amadeus Ticket ChangerUser Manual5.- Reissue for several passengers.ATC allows processing several kinds of passengers at the same time, even being differenttype of passengers (up to 6 different types in 1 PNR, 9 maximum.)Original PNR:--- TST RLR /NICOLAS3.HARRINGTON/INES4.HARRINGTON/AGUSTINA5 AV9304 P 15APR 7 BOGMDE HK4 0702 0800 15APR E AV/5SIAPU6 AP BOG 571 5896600 - HELPDESK - A7 TK OK08DEC/BOG1A0980//ETAV8 FA PAX 379024/S5/P19 FA PAX 379024/S5/P210 FA PAX 379024/S5/P311 FA PAX 379024/S5/P412 FB PAX 0800000153 TTP OK ETICKET/S5/P1-413 FE PAX REFUND FEE50000COPCHNG FEE50000COP PLUS FARE DIFF/NONEND/S5/P1-414 FM *M*115 FP CASH16 FV PAX AV/S5/P1-4The passengers decide to travel in an exclusive class, so a reissue must be performed. It isquoted with the entry RRING*/IN*HARRING*/AG*TOTALAmadeus Ticket ChangerUser GuidePage 20 de 260PTC PENALTY TOT ADDCOL COP COP 50960RESIDUAL COP 0000GRD TOTAL COP 312740312740312740312740
Amadeus Ticket ChangerUser ManualTo display the calculation of each passenger you have to use the TQR entry, specifying theTST number.T2345P/S.1.2.3.4NAMEHARRINGTON/TO HARRINGTON/NI HARRINGTON/IN HARRINGTON/AG GRAND 555TQR/T2TST00002TKT-134-2996031640E1VC CATEGORY NOT FILED BY CXR - REISSUE NOT GUARANTEED *4*01.HARRINGTON/TOMASORIGIN TRVL CURRENCYREISSUE CURRENCYOLD BASE FARECOP140500NEW BASE FARECOP410100FARE BALANCECOP269600PAYMENT CURRENCYOLD TAXCOP34280NEW TAXCOP77420TAX BALANCECOP43140TICKET DIFFERENCERESIDUAL VALUECOPTST ADD COLLPENALTYTOTAL ADD COLLGRAND TOTALCOP312740COPCOPCOP31274003127400COP312740ATC creates the reissuing TST’s for all 0O/CASHO/CASHO/CASHO/CASHATC submits the FO and FPO elements for all passengers.17 FO PAX 1/S5/P118 FO PAX 1/S5/P219 FO PAX 1/S5/P320 FO PAX 1/S5/P421 FP PAX O/CASH/S5/P122 FP PAX O/CASH/S5/P223 FP PAX O/CASH/S5/P324 FP PAX O/CASH/S5/P4Amadeus Ticket ChangerUser GuidePage 21 de 265555
Amadeus Ticket ChangerUser Manual6.- Residual ValueThe client has a Class J issued ticket; then he decides to travel in a cheaper class.Original PNR:--- TST RLR 1A0980/0812MC/2DEC111.HARRINGTON/INES2 LH 543 J 20MAY 7 BOGFRA HK1 2145 1555 21MAY E LH/5RMBFC3 LH 542 J 05JUN 2 FRABOG HK1 1430 1905 05JUN E LH/5RMBFC4 AP BOG 571 5896600 - HELPDESK - A5 AP BOG 571 5896600 - HELPDESK - A6 TK OK02DEC/BOG1A0980//ETLH7 FA PAX 00379024/S2-38 FB PAX 0200000136 TTP/RT OK ETICKET/S2-39 FE PAX FL RESTR/CANX BA FOC CHG BA FOC/S2-3exact10 FM *M*111 FP CASH12 FV PAX LH/S2-3The reservation is modified to Class Q, quoted with FXQ.Response:FXQ01 HARRINGTON/INESLAST TKT DTE 02JAN12 - - SEE ADV PURCHASERESIDUAL VALUE - DELETE PRICING RECORD TO PROCESS -----------------AL FLGT BKDATE TIME FARE BASISNVB NVABGBOGFRA LH 0543 Q20MAYQRCKO20MAY20MAY 1PBOG LH 0542 Q05JUNQRCKO05JUN05JUN 1PORIGIN TRVL CURRENCYREISSUE CURRENCYOLD BASE FAREUSD6069.00NEW BASE FAREUSD1509.00FARE BALANCECOP-8778000PAYMENT CURRENCYOLD TAXCOP1923200NE
Amadeus Ticket Changer (ATC) enables you to automatically recalculate voluntary . 2. The new reservation is quoted with ATC; the system calculates the new fare, creates . Complete integration with CTS (Central Ticketing). Transmits all the necessary and available data in the A.I.R. for back office.
Display the e-ticket record of the original ticket, for example: TWD/L7 13. Issue the new e-ticket and the TSMs (penalty and residual value TSM, if there are any). TTP (to issue e-ticket only) TTM (to issue MCOs only) For EMD issuance, you must use the combined TTP/TTM entry (not applicable in the U.S. market). In the U.S. Market:
Airlines in Amadeus: function levels GG PCALFUN . Information about Amadeus input and output codes GG CODE . Amadeus Quick Reference Guide March 2009 8 Edition 9.1 . Amadeus Quick Reference Guide March 2009 14 Edit
changer. To prevent accidents or damage to the tire changer, use only Hunter recommended procedures and accessories. Wear OSHA approved eye protection while operating the tire changer. Wear non-slip safety footwear when operating the tire changer. Do not wear jewelry or loose clothing when operating the tire changer.
area where the EPT sealer will attach. 4503030T 4 x 8 mm WASHER-SCREW CD CHANGER LEFT CHANGER BRACKET 4 x 8 mm WASHER-SCREW SIDE BRACKET RIGHT CHANGER BRACKET 32. Measure and cut the EPT sealer as shown. Attach the EPT sealer to the left changer bracket. 33. Bundle up the CD changer bus cable using one wire tie with clip in the area shown. 35.
3.5 ATC Criteria CR-0061; Overhead Transmission Line Ampacity Ratings 3.6 ATC Criteria CR-0062; Underground Transmission Line Ampacity Ratings 3.7 ATC Design Criteria DS-0000; Substation 3.8 ATC Design Guide ECS-GD-0130, Equipment Connection Diagram Requirements 3.9 ATC Design Guide GD-3100; Bus 3.10 ATC Guide GD-0480; Document Control
Incident Report Ticket Incident Ticket Investigation Ticket This ticket reaches to the RTIR system via email/portal messages or is created manually by the responder if its lodged via phone or fax. This ticket is created by the manager after verifying the facts and getting all details from the incident report ticket. This ticket is created by the
Amadeus Air 17 PNR 29 Amadeus Customer Profiles 57 Amadeus Car Reservation 77 . Copy and replace lines from one page to another GCO/AIR/IB/FAR 1-3.AIR/ IB/BAG 12 . Display the status
Alex Rider is not your average fourteen-year-old. Raised by his mysterious uncle, an uncle who dies in equally mysterious circumstances, Alex finds himself thrown into the murky world of espionage. Trained by MI6 and sent out into the field just weeks later, Alex [s first mission is to infiltrate the base of the reclusive billionaire suspected of killing his uncle. Filmic and fast-paced (the .
