Webex Calling Connect With Cloud Calling

Webex CallingConnect withcloud callingWebex Calling is your completebusiness phone system 2021 Cisco and/or its affiliates. All rights reserved.

Webex CallingTable of contents2030405Driving flexibilityto work fromwherever you areThe value ofWebex CallingBuilt for scaleand efficiency060708Built for qualityBuilt withcentralizedadministrationBuilt forintegration09Built with a flexiblemigration path 2021 Cisco and/or its affiliates. All rights reserved.

Webex Calling3Driving flexibilityto work fromwherever you areThe future of work is evolving.Today, businesses need flexibility to support their employees’ability to work from home, in the office or anywhere between.Give the modern workforce calling, messaging, meetings, contentsharing, and app integrations in a single experience and watchproductivity rise. Enable workers to take their business numberwith them everywhere, granting access to respond, contribute,and drive initiatives even if they aren’t in the office. Empowerstaff as members of call groups, who receive calls based on theiravailability, through a mobile app. Connect as if you were in theoffice and be productive wherever you go.78%of office employees tohave long term mandatoryor optional work fromhome arrangements.1Find out how it’s more than a phone system 2021 Cisco and/or its affiliates. All rights reserved.1. Source: Metrigy Workplace Collaboration: 2021-22 Benchmark Study. Irwin Lazar, Robin Gareiss

Webex Calling4The value ofWebex CallingWebex Calling combinesenterprise-calling features,market-leading virtual meetingstechnology, and messaging ina single app, delivering a fullyconnected, seamlesscollaboration experience.With an unmatched set of intelligent audio andvideo devices, Webex delivers the functionality,quality, control and security you expect anddemand. Webex Calling supports on-premises,cloud and hybrid deployments, keeping ourcustomers connected and productive fromanywhere. As a cloud calling solution, WebexCalling enables IT administrators the abilityto provision, onboard, and manage accountsthrough a centralized management portal viathe Control Hub. Webex provides the mostsecure and reliable enterprise-grade quality,security, and reliability, all from a geo-redundantglobal network.Read a business case for Webex Calling 2021 Cisco and/or its affiliates. All rights reserved.

Webex Calling5Built for scaleand efficiencyA proven cloud business phone system, Webex Calling lets you replace yourPBX network with a solution built for scale and efficiency.Enterprise ANon-cloud sitesInternal callsExternal calls 2021 Cisco and/or its affiliates. All rights reserved.Enterprise ACloud sitesAs a global cloud service, Webex Callingalso offers advanced integration capabilitiesso businesses can continue to use existingon-premises PBXs as needed and migrate tothe cloud over time, if desired. Webex Callingoffers route optimization for your global dialplan, giving you the ability to configure yourenterprise network how you want. You can addgeo-redundant routing policies based on locationfor even greater control of global traffic. Callrouting is enhanced to support redundant routesto on-premises PBXs and premises based PSTN,providing load balancing as well as resiliencyagainst a route failure. These advanced callrouting features make it easier for on-premisesand cloud users to connect and experience highquality performance.Learn more details“Super easy to deploy Webex Calling with cloudprovided PSTN. Fairly straightforward and setupis a breeze. The bulk editing tools have beenimproving over time and the solution fits manySMB and school environments.”— Consultant in Primary/Secondary Education“Webex Calling works great for remote workersas the phone system lives in the cloud so is easilyaccessible to anyone with an internet connectionwithout the need to create a VPN back into thecorporate network. The PSTN access is viathe corporate network which means it can stillconnect to other phone systems in the officeas required.”— IT Engineer

Webex Calling6Built for qualityExternal callsInternal calls 2021 Cisco and/or its affiliates. All rights reserved.Webex is the industry’s most trusted andsecure global cloud platform, with provenmaturity and reliability.Geo-redundant data centers around theworld mean Webex Calling provides 99.99%committed availability, with global support.For large, multi-national organizations, WebexCalling uses media path optimization, so whenco-workers call each other from the samelocation their traffic stays local. This decreasesbandwidth usage and delivers higher qualitycalls. In addition, multi-national organizationscan utilize cloud connected PSTN providers intheir local regions, to improve media quality andsimplify deployments. No additional hardware orconfiguration is required.“My organization benefited because we wereable to quickly deploy it as a stand-alonesolution for a handful of users who requiredboth domestic and international calling. Wecould deploy in many different ways: 1) desktop,handset, smartphone, and integrated with MSTeams. The flexibility is very valuable to us.”— IT Engineer

Webex Calling7Built with centralizedadministrationWebex offers a unifiedadministration experiencethrough Control Hub.This single-pane-of-glass provides a centralview of all your organization’s Webex services.You can provision new user accounts anddevices, manage your services, users and more.Drill down to see analytics and performancemetrics for individual users, even down to eachcall. Centralized in one place, metrics can besearched for trends and bring IT admins insightsneeded to make recommendations to improvequality and performance. Control Hub providesthe visibility and control IT needs to managea remote/distributed workforce and ensureeveryone has access to the network. 2021 Cisco and/or its affiliates. All rights reserved.“(I) was able to remove a school district’s oldPBX system and swap out to Webex Callingcloud-based phone system. It was fast and easyto deploy and the systems admins were able totake ownership and manage the system.”— Consultant in Primary/Secondary EducationExplore Control Hub

Webex CallingBuilt forintegrationWebex is built for connections.Intelligent Webex video and audio devices, with built-in proximitysensors, enable a seamless collaboration experience. You cancontrol and connect your paired desk phone or room systemthrough the Webex app and move calls between devices easily,with shared lines.Webex is an open platform with a growing catalog of integrations,bots, and apps that connect third party tools with the Webex App,Webex Meetings, and Webex Calling. Design your own integrationwith Webex Calling or take advantage of pre-existing integrationswith the tools you already use.Visit Webex App Hub 2021 Cisco and/or its affiliates. All rights reserved.8

Webex Calling9Built with a flexiblemigration pathTransitioning your on-premisescalling infrastructure to the cloudtraditionally takes detailed planningand coordination.Webex Calling demystifies the process byenabling organizations to follow a flexible,phased approach. You’ll be able to integratecloud-based services into existing on-premisesplatforms and have time to plan for a full cloudtransition when the time is right. Webex Callingenables a powerful cloud migration journey:on-premises PBXs going to cloud site-by-site,location-by-location, user-by-user; a methodicalapproach that works for your organization. 2021 Cisco and/or its affiliates. All rights reserved.“It was very simple to deploy this phone systemboth in general and to remote workers. Beingable to use existing numbers meant we gotflexibility without needing to change howcustomers interact with us.”— IT EngineerLearn how to transition to the cloud

Webex Calling10Find out how Webex Callingcan help you simplify yourpath to the cloud.Contact us 2021 Cisco and/or its affiliates. All rights reserved.

webex.com 2021 Cisco and/or its affiliates.All rights reserved. Cisco, the Cisco logo, Cisco Webex, and Webex are trademarks or registered trademarks ofCisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, see the Trademarkspage on the Cisco website. Third-party trademarks mentioned are the property of their respective owners. The useof the word “partner” does not imply a partnership relationship between Cisco and any other company. (2016R)

As a global cloud service, Webex Calling also offers advanced integration capabilities so businesses can continue to use existing on-premises PBXs as needed and migrate to the cloud over time, if desired. Webex Calling offers route optimization for your global dial plan, giving you the ability to configure your enterprise network how you want.