The Relationship Of Social Equity And Landscape Architecture

1y ago
5 Views
2 Downloads
2.88 MB
29 Pages
Last View : 2m ago
Last Download : 3m ago
Upload by : Samir Mcswain
Transcription

The Relationship of Social Equityand Landscape ArchitectureMadison Quincke Seminar III Fall 2018

Table of ContentsA Landscape Architect’s ResponsibilityHistory of Landscape ArchitectureHow the Landscape Architecture Declaration has ChangedPeople’s Rights to the CityPeople’s Rights to the EnviromentDeforestation UrbanizationExamplesThe Marais des Cygnes River Osawatomie, KSTHe Houston Greenways Houston, TXGardens, Greenspace, Health and Well-being Lima, PeruPolitical Fringe- The Pink Lake CitySocial MovementsConclusion

A Landscape Architect’s ResponsibilityAs landscape architects, I envision ourrole to be leaders not only in the realm ofdesign but also socially, environmentally, andeven politically. I’ve heard many times thatlandscape architects are the fabric whichhold a project or different types of peopletogether and I hope that we continue to dothis. I hope that as a profession we stayhumble yet focused. We should seeourselves as advocates for the present andthe future along with the environment andpeople. There is strength in unity whichlandscape architects can emphasize in thedesign process by creating more communitycentered projects. I envision landscapearchitecture involving and educating peoplewithin all social classes about the importanceof the environment to understand that to havea healthy life we need a healthy environment.This booklet will be compiled information fromweekly submissions of blogs that are tiedtogether with the topic of social justice. Socialequity has affected all aspects of landscapearchitecture in both positive and negativeways. Although it presents more designopportunities for landscape professionals, theproblems that have risen from this politicalcrisis is a hard topic to ‘solve’ only with design.The goal of this booklet is to educate thereader about social equity in the landscapeand understand the true rights of people andtheir interaciton with nature.What is social justice?The belief that every individual and group isentitled to fair and equal rights and participationin social, educational,and economicopportunities. Social justice addresses anagenda for increasing understanding ofoppression and inequality and taking action toovercome them.-ASLA

History and Evolution of Environmental Landscape PlanningAfter thinking about the readings and thelecture, it is clear that history has impacted theenvironment we live in today. Some of thoseeras throughout history moved us forward intime while some have slowed our progressdown.The first era, moved us forward for itstime. During the progressive era, peoplelike William Kent and “Capability”Brown were focused on bringing thebeauty of landscape inot the forefront ofpeople’s lives. Opening the door to the ideasof environmental planning was a crucialstep in time that began to introduce peopleto their environments around them. Thenwhen the industrial age arrived in the 19thcentury, cities were expanding, immigrantswere overcrowding the northeast, and publicspace was nearly non-existent. The role ofenvironmental planning came into play toimplement public spaces that can serve largeneighborhoods or cities which integratedlandscapes into the city as well as increasedthe awareness for public health and minglingduring this time.Following the industrial era, the 20thcentury brought new ideas to the world ofenvironmental planning. Instead of focusingon the aesthetic and public aspects of the citylandscape, the focus shifted to environmentalassessment. Preservation, advocated byJohn Muir, and conservation, by GiffordPinchot, in combination with the previousadvances in environmental planning becamethe determining factors on how the landscapewas treated. Government influence also playeda role during this time by creating importantagencies advocating for conversation andpreservation but unfortunately it wasn’tenough. Much like today, business andeconomic factors determined priorities for theland and sprawl began as people wanted toget away from the dirty city.In the third era, World War II caused the“environmental issues to take a back seatto international conflicts” (Daniels, 184).Because of the neglect, pollution within theenvironment became a real problem andit soon was apparent that the combinationof environmental issues, economic growth,public health, and landscape beauty canall work together to form a great quality oflife. Overall, this would be the birth and thebeginning of modern environmental planning.of social classes. Olmsted and EbenezerHoward were both huge influencesThird Era: Trying to clean the mess of the industrial era.Next,the fourth era, was an era of fallback.Many political regulations created byReagan and Bush administrationsFirst Era: Capability Brown’s landscapes were picturesque andpastoral.Industrial Era. ial-revolution/.“retarded environmental progress” (Daniels,186). Business interests overpoweredenvironmental issues so environmental

planners began giving incentives to encouragepositive environmental resolutions. Theyknew that change needed to happen andwith the new expansion of the Internet, greeninfrastructure and sustainability became newoptions for advancing environmental change.Lastly, the fifth era is all about expanding theideas of sustainability and the era we arecurrently living. This era truly combines thesocial, ecological, business, and incentiveaspects of sustainability. As the beginningof the 21st century started planners havetaken the opportunity to become leaders indevelopment realizing the change that needsto happen for issues such as sprawl, pollution,climate change, governmental influence, andthat people MUST adopt Aldo Leopold’sland ethic.In conclusion, the first era revealed thenecessity to make spaces that are created forthe people, give a sense of place, access topublic health, and are aesthetically pleasing.These aspects of landscape architecture havebeen and will always be in the foundationalprinciples to landscape/environmentalplanning because it is the people we willalways need to accommodate whether it isthe public, a client, a donor, or a governmentofficial. Secondly, the idea of creatingaccessible public space for any time of day,in a central space of the city, and for all socialclasses to interact will, at the end of the day,always be a goal for green space within urbancities. The fifth, or current era has so muchpotential for landscape architects to step intothe role of political officials who are “supposeto be in charge” of the environmental change.We are at a time in history, that it is time toutilize all of the tools, people, software, andknowledge of the past and apply them to thefuture in order to make an impact.Obviously, we cannot return the environmentto its original state but like John Muir alwaysadvocated for, natural change can happenovertime. If we can put creative problemsolvers like landscape architects and plannerspaired with development or governmentpresence, then there can be an alternativeroute to many environmental challenges.People are moving back to cities due to costsand efficiencies of life so we need to takeadvantage of that time now, create betterinfrastructure, design greenspace withinthe cities, and repair social spaces so thatencroachment into protected areas can becontrolled and we can preserve the naturalenvironments we have left.It was clear how just a few people throughouthistory directed the era of landscape andits policies. It is also important to recognizethat not all of these people are landscapearchitects. Often times, especially today,it is the government who determines howimportant the landscape is economically,environmentally, and socially. The downfallof this is the local citizens living in unsuitableenvironments do not have a voice in thesedecisions when they should. Is this rightsocially? Organizations like the EnvironmentalProtection Agency (EPA), Friends of the Earth,Greenpeace, and the Landscape ArchitectureFoundation (LAF) are constantly changing theirviews, goals, and advocating for the peopleand the landscape to help fight political power.Sustainable Landscapes. 11th-street-bridge-park/.

The Old LAF Declaration vs the New LAF Declaration“For over 50 years, LAF hasbeen identifying prioritiesand strengthening thediscipline to meet weightyenvironmental, social, andeconomic challenges. Webelieve in the power ofdesign to create a healthier,more equitable, andsustainable world.”- LAFThe LAF is one of the largest guidingorganizations of the landscape architectureprofession for students and workingprofessionals. The foundation strives toprovide educationals activities, scholarships,and an interactive community backed up bytheir declaration. The orginal declaration waswritten in 1966 but was recently updatedin 2016.The first and second “declaration of concern”had many similarities and contrasts. First,it is important to mention the amount of“concerned landscape architects” who wroteeach document which demonstrates howmuch the field of landscape architecturehas grown between 1966 and 2016. The firstdeclaration was written by “a small group oflandscape architects who shared a concernfor the quality of the American environmentand its future ” (LAF, 1966). This smallnumber in contrast to the 700 participants inthe 2016 declaration is stunning. In one hand,one must remember that the field of landscapearchitecture was just beginning to bloom inthe late 17th century therefore it makes sensethat such a small number of people were“concerned” about the American landscape,on the other hand, one must wonder how inthe world 700 people wrote one declaration- allin agreement.Secondly, the 1966 declaration mentioned veryspecific landscape issues that were occurringduring that time. Some of these issues wereLake Erie becoming septic, how New Yorkwas low on water, the Potomac River filled withsewage and lastly, air pollution. It is interestingthat most of the issues mentioned in thedeclaration were all water related whereas,in the 2016 declaration, broader issues suchas climate change, rising seas, speciesextinction, and human ethicswere mentioned.One topic both declarations saw eye-toeye was the depletion of natural resources.The 1966 version referred to the depletionas landscape architect’s responsibility tobe educated, understand the process ofnatural resources, to “clean it up” and thatonly then can landscape architects interpretthe landscape correctly. The profession oflandscape architecture was so small at thistime that the declaration of 1966 was toinform the public about the responsibilitiesof, as well as the need for more landscapearchitects. When the declaration was written,America was just entering the industrial age,a time of economic growth but not with thebest environmental practices. Only oncedoes the document mention anything aboutthe people’s role in the environment stating,“He [Landscape Architecture] isessential in maintaining the vitalconnection between man andnature” (LAF, 1966). Even in thisstatement, the responsibility of change ison the backs of the profession to makethe connection between people and thelandscape.In contrast, the 2016 declaration, wrote ofnatural resources as if we have already ruinedwhat we can and now we have to changeour way of living. This is a complete differentperspective than the 1966 document, puttingthe responsibilities of change in the hands ofthe people writing, “ appreciate humanity’srole as integral to its stability and productivity,we can build a new identity for society as aconstructive part of nature” (LAF, 2016). Thisstatement really shows, that the mindset oflandscape architecture indeed changed fromeducating and recruiting landscape architectsto, now essentially, education and recruitingthe people.

Overall, I believe both declarations had validconcerns and arguments for their respectabletimes. It makes sense that the first declarationwas expanding the profession of landscapearchitecture and that their “call to action”was about the education of new landscapearchitects creating a 4-point program to bridgethe gap between knowledge and practice. Forthis time in history, it was important to recruitmore landscape architects, educate them well,and only then, think about implementation ofpractice. They recognized that it takes peopleFIRST to make change in the world.The 2016 declaration was/is much moreabout the implementation of this knowledgeand change that needs to occur putting thepressure on the “land ethic.” This statement isa powerful one, “ landscape architectsare uniquely positioned to bringrelated professions together intonew alliances to address complexsocial and ecological problems”(LAF, 2016). The profession is still at workon the 2016 declaration’s “call to action” aswe have succeeded in extending research toprove environmental issues but we haven’tcompletely and successfully created acommunion between humans and the naturalworld. This will be the biggest challenge fortoday’s generation of landscape architects toovercome.Looking into the future, which the film“Less a Declaration than Some Thoughts”talked about, I see many opportunities andconstraints. As the speaker, Marc Treibspoke about, we can continue to talk aboutlandscape architecture in a way of bringingpeople and nature together or bringingdifferent disciplines together to createsomething better but in doing this, we arealso contradicting ourselves. We tend to viewour policies, implementation, and advocacyin many categories or as the Treib referred toit as “either/ ors.” As natural as it is to haveoptions, I think he was trying to bring to theviewer’s attention that we must stop lookingat change in options.The declarations have recognized in full thesignificance of human interaction with natureto create change. Socially, every person inthe world would need to be represented inacts of change which is almost impossibleas it is the nature of people to be different.There continues to be economic and politicaldivide which adds to the challenge of ‘gettingeveryone on the same page.’People claim independence and ownershipof the land yet we are not willing to change orsacrifice our lifestyles to create change.What are people’s rights to place?As landscape architects, we must stopviewing sustainability and beauty as twooptions because, in reality, they need to worktogether. As the Treib noted “ We [people]don’t care about the sustainability, we careabout the beauty” (Treib, 2016) and it iscompletely true. But instead of wasting ourtime thinking about the “either/ors” of whichis more important- sustainability or beautyand instead do what is right.Why can‘t design solve the “both/ands”? Wehave the knowledge, tools, and professionalsto make landscapes achieve both aspectswhich in turn will please both the naturalworld and society. If 700 landscapearchitects can come together to create acohesive, integrated call to action plan for theprofession of landscape architecture, whycan’t we create the same for implementationof change?(Unknown Author, 2018).

People’s Right to the CityTwo people in the mid-1900s drasticallyshaped the experience people have within thecity: Robert Moses and Jane Jacobs.Not only did they advocate for what theybelieve in but in that process they broughtmany different types of people together. Thisargument in history was one of the first aboutsocial justice and developing public space.Robert Moses’ wanted the city to become abooming urbanized, fast-paced concept. Inthe film, Jacob vs Moses: An Urban Fight,Moses said that “Cities are created by andfor traffic.” He wanted to implement majorveins of transport infrastructure throughoutthe city. In doing this he believed the citycould be this large, grand scaled system thatprovided large amounts of economic benefits.“Robert Moses did to the whole New Yorkmetropolitan region what Haussmann haddone in Paris. That is, Moses changed thescale of thinking about the urban processand through the system of (debt-financed)highways and infrastructural transformations,through suburbanization and through the totalre-engineering ” (Harvey, p.5). But whatMoses was really doing was presenting ideasthat were unacceptable for the lifestyle for thepeople living within New York. His plans wouldhave destroyed low-income and minorityneighborhoods and created a capitalist hub.of the tracks we are on and to what kind of consumerism we have access to(Harvey, p.9). Not only would Moses’ highways increase the divide socially but also physically,creating a separation between places and people.Jane Jacobs on the otherhand, believe in social justice or people having their own rights to theirenvironments. Cities to Jacobs meant being able to walk to work, having unique neighborhoods,short blocks, “eyes on the street” and mixed-use development within the blocks so that therecould be a variety of people, jobs, and population density. Because of Jacobs, people withinthe city of New York had a voice. Although her passion was writing, Jacobs stood up for whatwas right, and was also an activist. This speaks words to who she was and supports the reasonpeople of the city saw her as a leader and therefore readily and willingly followed her duringprotests.The disagreements between Moses and Jacobs, allow city planners and even landscapearchitects to begin to understand the power of people as well as capitalism and government.Although, this fight could have been a typical top-down scenario where money wins, the peoplewon instead.As Harvey said, “ [we] live in divided,fragmented and conflict-prone cities.How we view the world and definepossibilities depends on which sideMoses’s plan for huge expressway system cutting through Manhattan, NY (Sagalyn, 2016).

On page 1 Harvey writes, “ what kind ofcity we want cannot be divorced from thequestion of what kind of people we want to be,what kinds of social relations we seek, whatrelations to nature we cherish, what type ofdaily life we dire, what kinds of technologieswe deem appropriate, what aesthetics valueswe hold.” As future planners and designerswe need to remember this. There cannot bea balance if there is an imbalance betweenmoney/power and the citizens.Like Jane Jacobs, we need to advocate forwhat is right, what are rights are, and for ourdesires in public space, neighborhoods,community development and on a globalscale, the way we view our planet. Changecannot happen if we do not use ourvoices persistently and in unification. LikeHarvey wrote, “We have, however, yet to seea coherent oppositional movement to all ofthis [protection of the city] in the twenty-firstcentury. There are multitudes of diverse socialmovements focusing on the urban questionbut they have yet to converge on thesingular aim of gaining greater control over thesurplus ” (Harvey p.14). Because if we don’tspeak our opinion, “ man’s most successfulattempt to remake the world he lives in moreafter his heart’s desire. But, if the city is theworld which man created, it is the world inwhich he is henceforth condemned to live.Thus, indirectly, and without any clear sense ofthe nature of his task, in making the city manhas remade himself” (Harvey p.1).“The freedom to make and remake ourselvesand our cities is, I want to argue, one of themost precious yet most neglected of ourhuman rights”-Harvey, p.2Jane Jacobs actively participatingin protest again the expressway(Sisson, 2016).

People’s Right to the EnvironmentNow, in the 21st centruy, the world is not onlydebating the people’s right to the city butalso the environment. New technology andresearch has began the era of sustainability.We as a human civilazation are trying to figureout a balance between our needs and desiresof the city with the natural environment.In my opinion, the two environmental factorsthat are the most significant in shaping thebuilt environment are water and topography.Since the beginning of time, we havediscovered the benefits of water and howcrucial it is for living. Most cities were builtaround some presence of water. We useit as a place for transport both daily andrecreationally, importing and exporting goodsbetween cities, regions, and countries, andlastly, a place of visual importance. But whenliving by a type of water body, it does placethreats onto the development around it aswell as the water body itself. Water systemsdetermine where people can or cannot livedue to its risk of flooding and how closepeople can get to the water because of itschanging and instable banks. One problemwith developing cities near water bodies ispollution. Polluted stormwater runoff, wastedisposal, and some human interaction withwater are damaging. It risks the development’ssource of water and in result, until today,people in many places have turned their back,covered up the source, or have engineeredtechniques to mitigate the pollution in waterbodies.Topography is another environmental factor that influences development. Humans naturally buildin places where the topography is not as dramatic or instable. This is because it requires a lotmore money, effort, and time to do otherwise. For example, in most cases, we are more likely tobuild in the valleys of mountains rather than on the slope or on top of that mountain. Topographyalso changes more frequently over time than a more flat part of the earth due to erosion andvulnerability. In addition, water runoff erodes the earth much faster on steep slopes which makesthis much more vulnerable during storms or natural disasters such as earthquakes. It is also muchmore difficult to build dense urban environments on dramatic topographic zones because is notideal for reaching resources.I feel that these two factors are the most influential because they physically determine where societycan and cannot build.But do we, as a human population, have the right to build anywhere we want?Little intervention on extreme topography or near oceanside inCrete, Greece (Quincke, 2018).Building on topography and next to ocean in Santorini, Greece(Quincke, 2018).

The idea of integrating nature into cities isa very intricate and complex topic. In anideal world we could live with two extremeenvironments of nature vs the city as separateentities or completely fragment nature tointermingle with the city.The concept of completely fragmentingnature for green space to be integrated intocities has many positives and negatives.Through an environmental lens, this option isdestroying diverse communities of animalsand vegetational life. As we talked about inclass, if there is not enough space for allthe layers of the ecological processes tohappen, that ecological community is goingto be less resilient if affected by change. Incontrast, if you look at this solution througha social lens, then everyone has their “ownpiece of green space” plus it is accessible toall social classes. Fragmenting green spacedepending on the size of the green space (forexample, if it is a block vs a backyard) is verydifferent. If we were to strategically transforma block of the city into public green spaceand repeat this several times throughout theurban environment, it would be beneficialand allow more plants and animals to thrive.If green space was fragmented into strips ofbackyards, it would only be benefiting thepeople. Another constraint to giving everyonetheir own private “backyard” it is decreasingthe amount of social interaction betweenneighbors and social classes.Secondly, if we were to preserve all theremaining large ecosystems such as aprairie, forest, or national parks, ecologicallythat ecosystem is going to thrive andbe more resilient in the case of a naturaldisaster or indifference. This wouldrequire that all people and developmentbe contained within a certain boundary.Our cities would need to expand verticallyinstead of horizontally. If this solution wasachieved we could control the amount orwhat type of expansion we did into thepreserved areas of the natural environment.At the end of the day, to be sociallyequal and considerate of allorganisms on earth, we need toserve both animals and people asone cannot live without the other.The best option for survival of both humanand natural systems, would be mixed. Thebuilt environment can be contained andbuilt dense while the natural environment isbig enough to grow, strengthen, and build arich ecosystem. If we were to move towardthis model in the future, it could impactlarge mountainous and forested regions.Current practices are already putting theseecosystems in danger for deforesting toomany trees. The next blog will talk about thecorrelation between urbanizationand deforestation.ADENSEBMIXEDCFRAGMENTEDNature and City Interaction Diagram (Quincke2018).

Deforestation UrbanizationThere are many reasons as to how rapidurbanization has happened over the pastdecades.Some of the top causes are:1. Population Growth2. Rural Urban Transformation3. Employment DemandBecause there are more people in the world,there will be an increase in the amount ofpeople created as time passes. Unfortunately,though, the pace at which the populationis growing is too fast and causing seriousenvironmental damages as the world isconsuming, polluting, and spending more.The second cause is rural urbantransformation. People originally wanted tomove away from the cities because of thegross conditions and lack of space. But now,people living in the suburbs are realizing thedifficulty of access to daily necessities suchas transportation, the grocery store, socialenvironments, and even education for theirchildren. In result, “the world’s populationhas grown from 2 percent to nearly 50percent of all people living in an urban area.In 1975 only four megacities existed; in 2000there were 18” (Torrey, 2017). Today thereare approximately 46 and its still growing!(Science Museum, 2018).The third and final reason described inthis post is the expansion of employmentdemand. As all of the other factors are takingplace and people are moving back into thecities, of course living expenses go up. It isthe simple and logical idea of supply anddemand. Because of this, people need jobsand not just any job, a good paying one. “Ithas long been accepted that urbanizationattracts people to towns and cities becausethose are the places where jobs can befound. The pull of the city results from theexpansion of the urban labor markets”(Gottman, 1978).So, what are the effects of these three-rapidurbanization causes? The answer is complex,but in short, there are many environmentalconsequences. For example, because thereis a higher concentration of people withinthe cities, there is an increase in air pollutionas well as water runoff since there is lessgreen space and trees to absorb and cleansethe air and water. In addtion, because ofthe speed at which the cities are growing,we cannot build more or remodel theinfrastructure we have today which is mostlyfrom the industrialization time period. Thatmeans people are living in either insufficient,poor spaces or expensive, high-end livingcontributing to the social gaps within cities.Lastly, with more people, comes moreconsumption. As stated before, people aremoving to the cities for jobs so that theycan make money to live comfortably (Prugh,2016). As population increases, so doesthe amount at which those people consumebecause resources are readily available. Inresult of more consumption creates morewaste which our earth cannot accommodateor break down fast enough generating, yetanother pollution issue.

Affects from rapid urbanizationis killing strong, diverse, andindispensable forests around theworld. Almost all of our products we useare made from the forested ecosystem andits trees. In Singapore, for example, in 181282% of the country was covered in evergreenforest. Then in 1950, rapid urbanizationbegan. In total, Singapore has lost 90% of itsforest, less than 5% of its original mangroveshave disappeared, and 39% of all nativecoast-land plants are extinct (Mah, 2014).These numbers may sound fictitious, but thedestruction of forests is happening all over theworld.So how do we solve it? The issue is,we cannot stop gaining resources from ourforests. As stated before, we get nearly allof our built products from the trees. A fewsolutions to mitigating deforestation is throughclose management, implementation of forestcertification and legality verification as wellas promoting sustainable forest communitiesby conserving forests. Respectively, the laststrategy was implemented in Africa’s CongoBasin Rainforest and has been consideredsuccessful as “total deforestation averagedbetween 1-2% during the 1990s-2010 period,compared to about 3-4% for Latin Americanduring the two decades” (Yale University,2014). “In 1999 the Yaounde Declaration,where [the six countries of the Congo Basin]promised to cooperate to conserve the forestsof the Congo Basin. In the last 10 years more than 10% of the forest is now coveredby two massive conservation areas. And ata second summit in 2005, the DemocraticRepublic of the Congo committed toprotecting another 150,000sq km” (WWW,2011).Reusing the same land while conserving therest is a method currently being used in Krui,Indonesia. Many people within the countrywere taking advantage of the forests, cuttingto make profit and doing so without anylicenses. To combat this, “In 1998, a decreeissued by the Indonesian governmentenabled communities in Krui to register forconcession rights over the area of state forland planted with their agroforests thedecree has been instrumental in stoppingoutsiders’ attempts to appropriate theseagroforests” (Kusters et. all, 2007).Overall, as a city, region, country, andnation everyone needs to do their partin strategizing how forests are used fora resource. As a population, we need toremember that what we do to anotherforest in another cou

A Landscape Architect's Responsibility History of Landscape Architecture . How the Landscape Architecture Declaration has Changed People's Rights to the City . People's Rights to the Enviroment Deforestation Urbanization. Examples Political Fringe- The Pink Lake City. Social Movements Conclusion. The Marais des Cygnes River Osawatomie, KS

Related Documents:

Silat is a combative art of self-defense and survival rooted from Matay archipelago. It was traced at thé early of Langkasuka Kingdom (2nd century CE) till thé reign of Melaka (Malaysia) Sultanate era (13th century). Silat has now evolved to become part of social culture and tradition with thé appearance of a fine physical and spiritual .

May 02, 2018 · D. Program Evaluation ͟The organization has provided a description of the framework for how each program will be evaluated. The framework should include all the elements below: ͟The evaluation methods are cost-effective for the organization ͟Quantitative and qualitative data is being collected (at Basics tier, data collection must have begun)

̶The leading indicator of employee engagement is based on the quality of the relationship between employee and supervisor Empower your managers! ̶Help them understand the impact on the organization ̶Share important changes, plan options, tasks, and deadlines ̶Provide key messages and talking points ̶Prepare them to answer employee questions

On an exceptional basis, Member States may request UNESCO to provide thé candidates with access to thé platform so they can complète thé form by themselves. Thèse requests must be addressed to esd rize unesco. or by 15 A ril 2021 UNESCO will provide thé nomineewith accessto thé platform via their émail address.

Dr. Sunita Bharatwal** Dr. Pawan Garga*** Abstract Customer satisfaction is derived from thè functionalities and values, a product or Service can provide. The current study aims to segregate thè dimensions of ordine Service quality and gather insights on its impact on web shopping. The trends of purchases have

Chính Văn.- Còn đức Thế tôn thì tuệ giác cực kỳ trong sạch 8: hiện hành bất nhị 9, đạt đến vô tướng 10, đứng vào chỗ đứng của các đức Thế tôn 11, thể hiện tính bình đẳng của các Ngài, đến chỗ không còn chướng ngại 12, giáo pháp không thể khuynh đảo, tâm thức không bị cản trở, cái được

Glossary of Social Security Terms (Vietnamese) Term. Thuật ngữ. Giải thích. Application for a Social Security Card. Đơn xin cấp Thẻ Social Security. Mẫu đơn quý vị cần điền để xin số Social Security hoặc thẻ thay thế. Baptismal Certificate. Giấy chứng nhận rửa tội

Le genou de Lucy. Odile Jacob. 1999. Coppens Y. Pré-textes. L’homme préhistorique en morceaux. Eds Odile Jacob. 2011. Costentin J., Delaveau P. Café, thé, chocolat, les bons effets sur le cerveau et pour le corps. Editions Odile Jacob. 2010. Crawford M., Marsh D. The driving force : food in human evolution and the future.