Backup And Restore User Manual HortiMaX-Go! - Ridder
SV 01030/11/2021Backup and Restore User ManualHortiMaX-Go!
Ridder Growing Solutions B.V.Honderdland 1312676 LT MaasdijkThe NetherlandsMailing addressP/O box 332676 ZG, MaasdijkThe NetherlandsTel: 31(0)15 3620300Website: www.ridder.comE-mail: info@gs.ridder.com, sales@gs.ridder.com,helpdesk@gs.ridder.comAll efforts have been made to ensure the accuracy of the contents of this manual.Should any errors be discovered, however, Ridder Growing Solutions B.V. wouldgreatly appreciate being informed of them. The above notwithstanding, RidderGrowing Solutions B.V. can assume no responsibility for any errors in this manualor their possible consequences.This product is subject to the General Conditions of Ridder Growing SolutionsB.V.This document may not be copied or made public by means of print, photocopy, microfilmor any other process, without the written permission of Ridder GrowingSolutions B.V.Publication date: 30/11/2021Manual version number: 010
User Manual Backup and Restore HortiMaX-Go!Contents123Introduction to this manual .61.1Introduction .61.2Purpose .61.3Target group .61.4Symbols and method of notation .61.4.1Symbols .61.4.2Method of notation .71.5Documentation overview .71.6Disclaimer .7General .82.1Basic concept.82.2Components.8How to create a backup.93.1Screen layout .93.2Memory device . 103.3Backup function . 103.4Backup file name format. 123.5Restore function . 135
User Manual Backup and Restore HortiMaX-Go!1Introduction to this manualWelcome to the Backup and Restore User Manual for the HortiMaX-Go! (Firmware2.6.1 and higher). This manual was originallypublished in Dutch.1.1IntroductionThe HortiMaX-Go! is an affordable, user-friendly control computer designed specificallyfor the horticultural sector. With the HortiMaX-Go!, you can control both the climate andirrigation inside your greenhouse. The HortiMaX-Go! is easy to customize by choosingunique ‘Smart Switches’ that can be installed in a plug-and-play manner.The HortiMaX-Go! is also a breeze to operate thanks to its touchscreen display. You caneven operate the HortiMaX-Go! remotely with your smartphone using the CloudBoX andthe HortiMaX-Go! app. You can manage your CloudBoXes, controllers and app users onthe CloudPortal.1.2PurposeThe purpose of this manual is to instruct you on how to use the Backup and Restore function ofthe HortiMaX-Go! Firmware 2.6.1 and higher.1.3Target groupThis manual is intended for users.1.4Symbols and method of notationThis manual uses specific symbols and methods of notation. This section explains themain symbols and methods of notation used.1.4.1SymbolsThis document may contain the following symbols:Note: This notice provides important information or a warning. Ignoring thisinformation may result in product damage or personal injury.Note: This notice provides important information or a warning.Information: This notice provides additional information or a brief explanation.Tip: A tip provides a useful suggestion, such as a preference setting or arecommended course of action.6
User Manual Backup and Restore HortiMaX-Go!1.4.2Method of notationThe following method of notation is used in the user instructions:Abutton is indicated as follows: the Start button.A field is indicated as follows: the Connect string field.A setting is indicated as follows: the Current time zone setting.A window is indicated as follows: the Log On window.1.5Documentation overviewFor more information, please consult the online help or the following manuals:HortiMaX-Go! Installation ManualHortiMaX-Go! User ManualThe OEM (Original Equipment Manufacturer) documentation provided1.6DisclaimerRidder Growing Solutions has done its best to include up-to-date images andscreenshots in this manual. However, the images and screenshots used may differfrom the actual ones shown.This software product is provided by Ridder ‘as is’. Ridder makes no representations orwarranties of any kind concerning the safety, suitability, lack of viruses or faults, inaccuracies,typographical errors, or other harmful components of this software product. There are inherentdangers in the use of any software, and you are solely responsible for determining whether thissoftware product is compatible with your equipment and other software installed on yourequipment. You are also solely responsible for the protection of your equipment and backup ofyour data. Ridder will not be liable for any damages suffered in connection with using,modifying, or distributing this software product.The instructions provided in this manual are suitable for a HortiMaX-Go! runningfirmware version 2.6.1 or higher.7
User Manual Backup and Restore HortiMaX-Go!2GeneralThis chapter contains more information about the Backup and Restore function for theHortiMaX-Go!2.12.2Basic concept The backup and restore function is only available on the unit itself. The system uses the current HortiMaX-Go! log file system. This is called the backupfile in this document. Backups must be initiated by the user; there is no automatic backup option. The backup files are stored in the root directory of a USB memory stick. The restore function will only restore the latest backup file.The system does not have file selection option.No controller dependency is used when restoring a backup, i.e. the restore functionwill restore any backup file from any unit. If the hardware configuration of the restored system is different from theconfiguration during backup, you must rescan the Smart Switches. There is no file management in the unit. This means that the USB memory stick willnot be erased and new files will be added, until the memory stick is full. When restoring a backup file, you can choose to also restore the historical data. Thisis useful when replacing HortiMaX-Go! units. We do not recommend using this optionif the user only wants to restore settings. Data will not be restored while the system is running, but during the next reboot.Once the system is ready to restore the backup, there is a 15-minute time windowduring which you must reboot the system. Otherwise the backup will not be restored. All settings will be restored, which means that certain settings (such as the date andtime settings) will need to be checked once the backup has been restored.ComponentsThis sections provides an overview of the various components of the HortiMaX-Go!.HortiMaX-Go! control cabinetControl panel cabinet with a built-inHortiMaX-Go! panel PC, which runs thecontroller software.8
HortiMaX-Go!Individual HortiMaX-Go! panel PC, runningthe controller software.3How to create a backupThis chapter contains more information about how to create a backup for the HortiMaX-Go!3.1Screen layoutThe main screen of the HortiMaX-Go! is the Home screen. The Home screen display anumber of fixed elements, such as the tiles, the top bar and the right sidebar.The exact layout of the Home screen depends on your configuration. The screenshotbelow shows what the Home screen may look like on your system.1.2.3.4.Top bar with the breadcrumb trail on the left-hand side.Tile headerTile body with informationTop bar with direct access to manual control, valves and alarms on the righthand side.5. Right sidebarTo create a backup, use the right sidebar.
User Manual Backup and Restore HortiMaX-Go!3.2Memory deviceThe backup files are stored on a USB flash memory stick. This stick must be preformattedusing one of the following file systems FAT/FAT32/etx2/etx3/etx4. Most USB memory sticksare preformatted with FAT32.Do not use USB hard drives, since the poweroutput of the unit may not be sufficient for adisk.The backup port is the middle USB porton the unit.3.3Backup functionStep 1Tap and hold the clock icon for3 seconds.Step 2The content of the right sidebar changes.Tap the USB icon.10
Step 3The content of the right sidebar changes.Tap the USB Backup icon.Step 4Confirm that you want to backupthe settings.Step 5The program prompts you to insert aUSB memory stick into the backup port.You do not need to re-insertthe USB stick if one has alreadybeen inserted.Tap the Confirm icon. The program startscreating a backup on the USB stick.Step 5This last window appears whenthe backup has been completed.Step 6To return the Main menu, tapthe Back icon from the menu.
User Manual Backup and Restore HortiMaX-Go!Possible error codesWhen an error is detected, the followingmessage will be shown:Currently only error codes are shown. The following errorsmight be detected:Code12351011 10003.4DescriptionCannot mount the USB stickCannot find the USB mountCannot find the USB stickCannot find the USB directoryCannot find the backup scriptCannot create the backup fileSystem error during mounting ofthe USB stickBackup file name formatThe backup files are located in the root directory of the USB memory stick. The namingconvention of the backup file is:txc log Serial code YYYYMMDDhhmmss .tar.gze.g.: txc log AABD20200408083019X 20210719070923.tar.gzYYYYMMDDhhmmss is the day and time value. This is always the system time of the unit inUTC (Universal Time Coordinated).UTC is the local time minus the current offset in minutes for daylight saving time (also knownas summer time in some countries).The backup file contains more than just the settings and historical data. It also containssystem information for debugging.12
3.5Restore functionStep 1First go to the USB menu,as described earlier.The right sidebar changes.Tap the USB Restore icon.Step 2Confirm that you want to restore settings.Step 3The program now warns you thatthat all settings from the backup will berestored, overwriting all current settings.Step 4The program asks you whether you alsowant to restore the historical data.If the historical data is restored,all data collected after you madethe backup will be overwritten.Tip: If you want to restore the settings from your backup AND you want to continuehaving access to the historical data up to today, proceed as follows: Restore the settings without the historical data.
User Manual Backup and Restore HortiMaX-Go!Step 5The program now informs you that the backupis ready to be restored and that this will occurwhen the system is rebooted.Once this message is displayed, you have 15 minutes to reboot your system in orderto restore your backup data. If you do not reboot within this time, the restoration ofyour backup data will automatically be canceled WITHOUT warning. To restart thesystem properly, see the Installation Manual HortiMaX Go! Section 6.4, SystemSettings Restart system.Step 6To return to the Main menu,select the Back icon from the menu.Possible error codesIf an error is detected, the followingmessage is shown:Currently, only error codes are shown.The following error codes might appear:Code1235202122 1000DescriptionCannot mount the USB stickCannot find the USB mountCannot find the USB stickCannot find the USB directoryCannot find the restore scriptCannot restore backup fileCannot find a backup fileSystem error during mounting of theUSB stickTip: After you have restored your settings, rebooted within fifteen minutes andpossibly made some changes; create a new backup in order to have your historicaldata and settings as up to date as possible.14
Backups must be initiated by the user; there is no automatic backup option. The backup files are stored in the root directory of a USB memory stick. The restore function will only restore the latest backup file. The system does not have file selection option. No controller dependency is used when restoring a backup, i.e. the restore .
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Engagement Database Backup & Restore Utility. Your third party backup and restore software is unable to restore a single binder that has been deleted from the Central File Room. Also, the Database Backup & Restore Utility is the best tool to assist you in migrating the ProSystem fx Engagement Administrator module from one server to another.
Limitations of the Backup-Restore Only one active backup session is supported. HBASE-16391 will introduce multiple-backup sessions support Both backup and restore can't be canceled while in progress. (HBASE-15997,15998) Single backup destination only supported. HBASE-15476 There is no merge for incremental images (HBASE-14135)
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