PayPal Subscriptions And Recurring Payments Guide
Subscriptions and Recurring Payments Guide Last updated: May 2008
PayPal Subscriptions and Recurring Payments Guide Document Number: 100005.en US.200805 2008 PayPal, Inc. All rights reserved. PayPal is a registered trademark of PayPal, Inc. The PayPal logo is a trademark of PayPal, Inc. Other trademarks and brands are the property of their respective owners. The information in this document belongs to PayPal, Inc. It may not be used, reproduced or disclosed without the written approval of PayPal, Inc. Copyright PayPal. All rights reserved. PayPal S.à r.l. et Cie, S.C.A., Société en Commandite par Actions. Registered office: 22-24 Boulevard Royal, L2449, Luxembourg, R.C.S. Luxembourg B 118 349 Consumer advisory: The PayPal payment service is regarded as a stored value facility under Singapore law. As such, it does not require the approval of the Monetary Authority of Singapore. You are advised to read the terms and conditions carefully. Notice of non-liability: PayPal, Inc. is providing the information in this document to you “AS-IS” with all faults. PayPal, Inc. makes no warranties of any kind (whether express, implied or statutory) with respect to the information contained herein. PayPal, Inc. assumes no liability for damages (whether direct or indirect), caused by errors or omissions, or resulting from the use of this document or the information contained in this document or resulting from the application or use of the product or service described herein. PayPal, Inc. reserves the right to make changes to any information herein without further notice.
Contents Chapter P Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Organization of This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Notational Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Documentation Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Revision History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Chapter 1 Introduction to PayPal Subscriptions . . . . . . . . . . . . 15 Using PayPal Subscriptions for Subscriptions-Based Content . . . . . . . . . . . . . . . 15 PayPal-Supported Transactional Currencies . . . . . . . . . . . . . . . . . . . . . . 15 Chapter 2 How It Works . . . . . . . . . . . . . . . . . . . . . . . . 17 A Visual Tour of PayPal Subscriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 What Your Customer Sees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 What You See . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Automating the Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Chapter 3 Subscription Button Factory . . . . . . . . . . . . . . . . 23 Generating Your PayPal Subscription Button . . . . . . . . . . . . . . . . . . . . . . . . 23 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Testing Your Subscription Implementation . . . . . . . . . . . . . . . . . . . . . . . . 28 How You Get Your Money . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Chapter 4 Timing of Scheduled Subscription Payments . . . . . . . . 31 Payment Time Periods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Payment Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Chapter 5 Subscription Cancellation . . . . . . . . . . . . . . . . . . 33 Cancelling Individual Subscriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Subscriptions and Recurring Payments Guide May 2008 3
Contents Cancelling Multiple Subscriptions At Once. . . . . . . . . . . . . . . . . . . . . . . . . . 34 Chapter 6 Modifying Active Subscriptions . . . . . . . . . . . . . . . 37 Allowing Buyers to Modify The Terms of Active Subscriptions. . . . . . . . . . . . . . . . 37 Chapter 7 Custom Payment Pages . . . . . . . . . . . . . . . . . . . 39 Creating and Applying Custom Payment Page Styles . . . . . . . . . . . . . . . . . . . . 39 Examples of Custom Payment Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Adding a Page Style . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Editing a Page Style . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Previewing a Page Style . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Making a Page Style Primary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Removing a Page Style . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Overriding Page Style Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Chapter 8 Notifications Merchants Receive . . . . . . . . . . . . . . 45 How You Are Notified of New Activity for Your Subscriptions . . . . . . . . . . . . . . . . 45 Emails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Downloadable Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Download Payment History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Download Subscriber List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 IPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 End of Term . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Chapter 9 PayPal Subscriptions HTML Code . . . . . . . . . . . . . . 49 Manipulating The HTML Code for Your Subscription Button . . . . . . . . . . . . . . . . 49 Sample HTML Code for a Subscriptions Button . . . . . . . . . . . . . . . . . . . . . . . 49 Sample Hyperlink for a Subscriptions Link. . . . . . . . . . . . . . . . . . . . . . . . . . 50 Chapter 10 Integrating PayPal Subscriptions with your Website . . . . 55 Techniques for Automating PayPal Subscriptions . . . . . . . . . . . . . . . . . . . . . . 55 Pass-Through Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Instant Payment Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 4 May 2008 Subscriptions and Recurring Payments Guide
Contents Password Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Chapter 11 Prepopulating PayPal Payment Pages . . . . . . . . . . . 57 Sample Code. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Appendix A IPN Subscriptions Variables . . . . . . . . . . . . . . . . 59 Subscriptions Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Variables for Each Subscription Event. . . . . . . . . . . . . . . . . . . . . . . . . . 60 Subscriptions and Recurring Payments Guide May 2008 5
Contents 6 May 2008 Subscriptions and Recurring Payments Guide
List of Tables Table P.1 Revision History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Table 1.1 PayPal-Supported Currencies and Currency Codes for Transactions . . . 15 Table 4.1 Allowable Values for Payment Time Periods . . . . . . . . . . . . . . . . 31 Table 9.1 HTML Variables for PayPal Subscriptions . . . . . . . . . . . . . . . . . 50 Table 11.1 HTML Variables for Prepopulating Sign-up Table A.1 Subscriptions Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Table A.2 IPN Variables with Each Subscription Event . . . . . . . . . . . . . . . . 61 Subscriptions and Recurring Payments Guide May 2008 . . . . . . . . . . . . . . . . 57 7
List of Tables 8 May 2008 Subscriptions and Recurring Payments Guide
List of Figures Figure 7.1 A payment page in the standard PayPal page style . . . . . . 40 Figure 7.2 The same payment page with a Custom Payment Page Style applied. 40 Figure 7.3 The same payment page with a different Custom Payment Page Style applied 41 Subscriptions and Recurring Payments Guide May 2008 9
List of Figures 10 May 2008 Subscriptions and Recurring Payments Guide
P Preface This Document This document describes PayPal Subscriptions. Intended Audience This document is written for merchants and developers who implement PayPal Subscriptions on their websites Organization of This Document Chapter 1, “Introduction to PayPal Subscriptions,” gives a brief introduction to the product. Chapter 2, “How It Works,” is an overview of how PayPal Subscriptions works. Chapter 3, “Subscription Button Factory,” describes the PayPal Subscriptions button factory software. Chapter 4, “Timing of Scheduled Subscription Payments,” details how recurring subscriptions payments operate. Chapter 5, “Subscription Cancellation,” describes the effects of a cancelled subscription. Chapter 6, “Modifying Active Subscriptions,” details how to change subscriptions that are still active. Chapter 7, “Custom Payment Pages,” details how to alter the appearance of the PayPal pages that are part of creating a new subscription. Chapter 8, “Notifications Merchants Receive,” gives details about PayPal Instant Payment Notification (IPN) notifies your website about subscription events. Chapter 9, “PayPal Subscriptions HTML Code,” includes sample HTML for implementing Subscriptions on your website. Chapter 10, “Integrating PayPal Subscriptions with your Website,” describes how to add Subscriptions on your website. Chapter 11, “Prepopulating PayPal Payment Pages,” details how to prepopulate the fields a user sees on PayPal during sign-up for a subscription. Subscriptions and Recurring Payments Guide May 2008 11
Preface Notational Conventions Notational Conventions This document uses typefaces to identify the characteristics of text. These typefaces and the characteristics they imply are described below: Typeface How Used serif italics A document title. A term being discussed or defined. For example: A file is a readable or writable stream of characters Boolean values (not keywords). For example: The function returns true if it encounters an error. monospace Pathnames or file names that appear in body text frames. Code-related names that appear in body text frames. Such names are used for functions, callbacks, arguments, data structures, and fields. For example: AbstractResponseType is the SOAP response type definition on which all PayPal API response methods are based. Components of Internet protocol requests and responses, such as HTTPS and FORM variables. For example: The PayPal system uses a method POST request to return IPN status variables related to subscriptions, such as txn type. Serif bold User interface names, such as window names or menu selections. For example: On the Profile page, click Email to confirm your email address. San-serif oblique Placeholders used in the context of a format or programming standard or formal descriptions of PayPal system syntax. Placeholders indicate values or names that the reader should provide. Example: For example, amount is the variable for a single-item shopping cart, but amount X is the name of the variable for a multi-item shopping cart. amount 3 is the item amount for the third item in a multiple-item shopping cart. To convey additional information, this document may also apply color and underlining to words or phrases that use the typefaces described above. Such use is described below: 12 Text attribute How Used xxxxxx Hypertext link to a page in the current document or to another document in the set. xxxxxx Hypertext link to a URL or that initiates a web action, such as sending mail. May 2008 Subscriptions and Recurring Payments Guide
Preface Documentation Problems Documentation Problems If you discover any errors in or have any problems with this documentation, please e-mail us by following the instructions below. Describe the error or problem as completely as possible and give us the document title, the date of the document (located at the foot of every page), and the page number or page range. To contact Customer Service about documentation problems: 1. Go to https://www.paypal.com/. 2. Click Help in the upper left corner of the page. 3. Click Contact Us in the lower left of the page. 4. Chose Help by Email. 5. Complete the form. To contact Developer Technical Support about documentation problems: 1. Log in to your account at https://developer.paypal.com/ by entering your email address and password in the Member Log In box 2. Click Help Center at the bottom of the box on the right side of the page. 3. Click Email PayPal Technical Support. 4. Complete the form. Revision History Revision history for PayPal Subscriptions and Recurring Payments Guide. TABLE P.1 Revision History Date Description August 2007 Replaced logos and screen shots with new PayPal branding and navigation. October 2006 Corrected a checkbox label for deactivating email notifications Subscriptions and Recurring Payments Guide May 2008 13
Preface Revision History 14 May 2008 Subscriptions and Recurring Payments Guide
1 Introduction to PayPal Subscriptions Using PayPal Subscriptions for Subscriptions-Based Content PayPal Subscriptions and Recurring Payments let you accept recurring payments for your service. When you set up Subscriptions, you can offer subscribers a trial period, special introductory rates, and a regular rate. Subscribers are billed automatically according to the terms you specify, removing the hassle of keeping track of which payments you have and have not received. PayPal Subscription buttons can also help you improve your buyer experience with customizable buttons, secure payments, and the ability to prepopulate your subscribers’ PayPal signup pages If you are a developer who is comfortable with back-end web server code, PayPal provides Instant Payment Notifications to give you instant notification of all subscriptions activities and to facilitate Subscription Password Management. PayPal-Supported Transactional Currencies The following currencies are supported by PayPal for use in transactions. TABLE 1.1 PayPal-Supported Currencies and Currency Codes for Transactions ISO-4217 Code Currency AUD Australian Dollar CAD Canadian Dollar CHF Swiss Franc CZK Czech Koruna DKK Danish Krone EUR Euro GBP Pound Sterling HKD Hong Kong Dollar HUF Hungarian Forint JPY Japanese Yen NOK Norwegian Krone NZD New Zealand Dollar Subscriptions and Recurring Payments Guide May 2008 15
1 Introduction to PayPal Subscriptions Using PayPal Subscriptions for Subscriptions-Based Content TABLE 1.1 PayPal-Supported Currencies and Currency Codes for Transactions 16 ISO-4217 Code Currency PLN Polish Zloty SEK Swedish Krona SGD Singapore Dollar USD U.S. Dollar May 2008 Subscriptions and Recurring Payments Guide
2 How It Works A Visual Tour of PayPal Subscriptions In this tour, a customer named Bob, who is new to PayPal, will be purchasing a subscription to Alice’s Writers Weekly from Alice’s website. What Your Customer Sees 1. Bob goes to Alice’s website and clicks the Subscribe button. 2. Bob is taken to a PayPal Payment Details page, which displays the details of the payment he is about to make, as well as the details of the subscription. 3. Bob is prompted to log in to his PayPal account; however, he is not yet a PayPal member, so he follows the sign-up instructions. Subscriptions and Recurring Payments Guide May 2008 17
2 How It Works What Your Customer Sees 4. So that he can make future payments for this subscription, Bob is prompted to add his credit card, email address, and password, creating his new PayPal account. 5. Bob is taken to a confirmation page that displays the details of his subscription as well as information about how his automatic payments will be funded. He clicks the Pay button to complete payment. 18 May 2008 Subscriptions and Recurring Payments Guide
How It Works What Your Customer Sees 2 6. Bob is taken to a confirmation page where he sees the details of his successful transaction. He is also given Alice’s customer service email address and an ID for his subscription. He clicks the Continue button and is returned to a page Alice specified when she created the Subscriptions button. N O T E : If Auto Return for Website Payments is selected, buyers will beredirected back to the merchant’s site immediately after clicking the Pay button on the Payment Confirmation page. To learn more about Auto Return, please refer to the PayPal User Manual and Integration Guide, which is available on the PayPal website. 7. Bob receives an email receipt for the transaction, confirming his subscription and including a copy of the subscription’s terms and payment details. Subscriptions and Recurring Payments Guide May 2008 19
2 How It Works What You See What You See 1. Alice receives an email notification of Bob’s subscription. 2. Alice logs into her PayPal account to check the subscription, and sends Bob information about accessing the subscription. 3. After Bob’s trial period is over, Alice receives an email notification of his automatic subscription payment. 4. Alice logs into her PayPal account to check the payment Bob has sent. 20 May 2008 Subscriptions and Recurring Payments Guide
How It Works What You See 2 5. Alice clicks the Completed link to see the details of the payment. The link in the upper right corner gives Alice the subscription number. 6. The funds from Bob’s subscription payment are now reflected in Alice’s PayPal account balance. Subscriptions and Recurring Payments Guide May 2008 21
2 How It Works What You See Automating the Process You can automate the handling of your Subscriptions notifications, and even let PayPal help you manage your passwords. To learn more, see “Password Management” on page 55 and the PayPal Merchant User Manual and Integration Guide. 22 May 2008 Subscriptions and Recurring Payments Guide
3 Subscription Button Factory Generating Your PayPal Subscription Button PayPal Subscriptions lets you accept recurring payments for your service. You can create customized Subscriptions buttons for your website or generate a Subscriptions link to email to your customers. Getting Started z Log in to your PayPal account at www.paypal.com z Click on the Merchant Services tab z Click the Subscriptions and Recurring Payments link under the Website Payments heading to open the Subscriptions Button Factory 1. Enter the name of your subscription. Subscription Name Enter the name of the subscription you wish to sell in the Subscription Name field. If you do not enter anything in this field, your customers can complete it. PayPal recommends entering a Subscription Name to make it easier for you to deliver the order. Reference Item Number If you have an ID or tracking number for your item, enter it in the Reference Item Number field. This field will not be displayed to your customers at the time of payment, but they will see it in their transaction details on the PayPal website. Currency Choose the currency in which you would like this payment to be denominated. This field will default to the currency of your primary balance. Subscriptions Password Management Optional field for advanced users. If you would like PayPal to generate usernames and passwords for your subscribers, click the Subscriptions Password Management checkbox. Instant Payment Notification and server modifications are required. N O T E : To learn more about managing passwords, see “Password Management” on page 55. Subscriptions and Recurring Payments Guide May 2008 23
3 Subscription Button Factory Getting Started 2. Enter the terms of your subscription. Trial Periods You may enter up to two trial periods and rates for your subscription. To create a free trial period, enter an amount of 0. Trial periods can be entered as a number of days, weeks, months, or years. EXAMPLE 3.1 Your subscription may be free for the first week, and 5 USD for the following two month In Trial Period #1, you would enter: z Bill the subscriber now for 0 USD z This trial period should last 1 week In Trial Period #2, you would enter: z Then bill the subscriber for 5 USD z This trial period should last 2 months Regular Billing Cycle Required Field. Enter your regular subscription rate. If you entered one or two trial periods, the regular rate will take effect once the trial periods are over. Billing cycles can be entered as a number of days, weeks, months, or years. EXAMPLE 3.2 (Continued from previous example) Your subscription is 50 USD per year In Subscription Price, you would enter: z Bill the subscriber for 50 USD Recurring Basis Select “Yes” if you would like your subscribers to be billed on a recurring basis. This means that after the regular billing cycle that you previously entered is complete, your customers’ subscriptions will be automatically renewed unless a customer manually cancels his subscription. If you select “No,” your customers’ subscriptions and payments will end after the first cycle is completed. EXAMPLE 3.3 (Continued from previous example) Your subscription is 50 USD per year In Subscription Price, you would enter: z Bill the subscriber for 50 USD EXAMPLE 3.4 Examples of Regular Rates z 24 “9.99 per week” would mean a payment is made every 7 days. May 2008 Subscriptions and Recurring Payments Guide
Subscription Button Factory Getting Started z z 3 “9.99 per month” would mean a payment is made on the same day of the month every month. “9.99 per 30 days” would mean a payment is made every 30 days. Recurring Times (Installments) Select Yes if you would like to end your customers’ subscriptions after a certain number of payments at your regular rates. This means that once a customer has made the specified number of payments at your regular rate, his subscription will be completed. If you select No, your customers’ subscriptions will continue unless it is cancelled manually or by payment failure. EXAMPLE 3.5 Examples of Recurring Times (Installments) z “9.99 per month for 12 installments” You would receive 12 payments of 9.99 USD z “3.99 for the first week” z “9.99 per month thereafter for 12 installments” You would receive 1 payment of 3.99 USD and 12 payments of 9.99 USD Reattempt on Failure Click the Yes radio button if you would like PayPal to automatically reattempt failed payments. Payments will be reattempted three days after the failure date. After a second failure, PayPal will try once more five days later. A third failure will lead to an automatic cancellation of the subscription. Payments made with bank accounts are automatically reattempted once, three days after PayPal notifies the user that the payment failed. If you select No, failed payments will result in the automatic cancellation of the subscription. N O T E : For more information, see “Timing of Scheduled Subscription Payments” on page 31 3. Choose a subscription button to put on your website If you are going to be using PayPal Subscriptions on your website, choose the image for the button you would like your customers to use to make their purchase. To display your own image, enter the URL of the image’s location in the URL field. If you have no further details to add to your subscription, click Create Button Now. Otherwise, click Add More Options. 4. Add option fields to your button Let your customers specify information about their purchase by creating an option field. You can use option fields to specify things like color, size, or gift-wrapping. Options must not change the price of an item, but let you collect additional information from your customer without extra email communication. Each Subscriptions button may have up to Subscriptions and Recurring Payments Guide May 2008 25
3 Subscription Button Factory Getting Started two option fields, and you may use a drop-down menu or text box to collect the information. Unfortunately, option fields cannot currently be used if you are creating an email hyperlink. If you would still like to send out Subscriptions links in emails, you may try either sending an HTML email, providing a link to the Buy Now Button (with Option fields) on your website, or asking your user to include the optional information in the Note field. Option Field Type Choose the type of option field: drop-down menu or text box. If you choose drop-down menu, you will enter the different choices. If you choose text box, your customer will enter his choice. Option Name Enter the name of your option. There is a 60-character limit on Option Names. Drop Down Menu Choices If you are using a drop-down menu, enter your menu choices. There is a 30-character limit per choice, with a maximum of 10 choices. Use a carriage return (press ‘Enter’) to separate each choice. 5. Create a Cancel Subscription Button If you are going to be using PayPal Subscriptions on your website, you can let your subscribers cancel their subscriptions from your website. Choose an image for a Cancel Subscription button you would like your customers to press to cancel their subscriptions. To display your own image, enter the URL of the image’s location in the URL field. A link that you can send to your subscribers who wish to cancel will also be created. 6. Customize Your Payment Pages Custom Payment Page Style Give your customer's a seamless payment experience by customizing PayPal's payment pages to match the style of your website. If you have already added Custom Payment Page Styles in your Profile, they will be listed here. Choose the page style you would like to appear when your customer presses your PayPal Website Payments button. To learn more about creating page styles, please see Chapter 7, “Custom Payment Pages.” 7. Customize Your Customers’ Experience Your customers will expect information about accessing their subscriptions on your Successful Payment page. Successful Payment URL Enter the URL where you would like to send your customers after they have completed payment. Once your customer has completed his payment, he will see a payment confirmation page. From this page, he will click the Access Subscription button and return 26 May 2008 Subscriptions and Recurring Payments Guide
Subscription Button Factory Getting Started 3 to the successful payment URL you have specified. If you do not enter a successful payment URL, customers who click this link will be taken to a PayPal Web page. Cancel Payment URL Enter the URL where you would like to send your customers if they cancel their payments at any point in the PayPal Website Payments payment flow. If you do not enter a cancel payment URL, customers who click this link will be taken to a PayPal Web page. 8. Miscellaneous Shipping Address If you would like your customers to be prompted to provide a shipping address, choose ‘Yes’. If you choose ‘No’, your customers will not be asked to provide a shipping address. 9. Copy and Paste the Subscriptions Code When you have finished filling out the Subscriptions Button Factory form, click the Continue button. Your subscription terms will be listed under the Here are the Terms of the Subscription heading you just created. Make sure the terms listed are correct. If your customers will be using Subscriptions through your website: Copy the code from the For Web Pages text box by highlighting all of the text and pressing Ctrl C, or by highlighting all of the text, right-clicking on your mouse, and selecting Copy. In your website files, open the code for the Web page from which you wish to collect payment. Paste the code you just copied into your Web page file wherever you would like the image to appear (typically, next to the description of the subscription service) by either pressing Ctrl V or by right-clicking on your mouse and selecting the Paste option. N O T E : Please ensure that the HTML code on your Web page exactly matches the code you copied from PayPal. Some HTML editors may add, delete, or change some characters in your code. If this is the case, please change the code on your Web page to exactly match the code you copied. N O T E : Please be sure that when you paste the HTML code for your button, you are pasting this information into a field that accepts HTML code. If you paste this code into a standard text field, the code will be posted on your Web page as standard text. N O T E : For more tips on placing your payment button on your Web page, see the Help section of your Web page editor. If you will be sending your customers the Subscriptions link via email: Copy the code from the second text box (titled “For Emails”) by highlighting all of the text and pressing Subscriptions and Recurring Payments Guide May 2008 27
3 Subscription Button Factory Getting Started Ctrl C, or by highlighting all of the text, right-clicking on your mouse, and selecting Copy. Open the email you wish to send. Paste the code you just copied into your email by either pressing Ctrl V or right-clicking on your mouse and selecting Paste. When your customers receive the email, the code will appear as a link. Clicking the link will take them to your PayPal payments page. 10.Copy and Paste the Cancel Subscription Code or Link Copy the code from the Cancel Subscription text box by highlighting all of the text and pressing Ctrl C, or by highlighting all of the text, right-clicking on your mouse, and selecting Copy. Follow the steps described above to paste the Cancel Subscription code or link into your website files or email. 11. Testing the Button and/or Link Now that you have the HTML code in your website or in your email, you should test it. Click on the
PayPal Subscription buttons can also help you improve your buyer experience with customizable buttons, secure payments, and the ability to prepopulate your subscribers' PayPal signup pages If you are a developer who is comfortable with back-end web server code, PayPal provides Instant Payment Notifications to give you instant notification of all
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