Ideas For Action With Six Thinking Hats - Mindwerx

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DCI-08 1 Ideas for Action with Six Thinking Hats Mindwerx International Pty Ltd PO Box 3588, Helensvale. QLD 4212 Australia Phone: 1800 060 982 61 419 645 299 E-mail: bill@mindwerx.com mindwerx.com buzan.com.au fuzz2buzz.com

DCI-08 2 Managing the Thinking Process The h facilitation f l hat h Organises the thinking “Thinking about the thinking” Sets the focus: Defines the problems and shapes the questions Manages the use of other hats Ensures Parallel Thinking rules are observed Summaries, overviews and conclusions Mindwerx International mindwerx.com de Bono’s Six Thinking Hats Managing the Thinking Process Key Disciplines: Discipline of Focus Discipline of the Hats Discipline of Time Mindwerx International Mindwerx International mindwerx.com de Bono materials McQuaig Group mindwerx.com

DCI-08 3 Defining the Challenge What’s the Blue Hat focus for your thinking? Multiple p Mindwerx International Definitions mindwerx.com What’s your Challenge? More than one way to look at things Starting g Problem: Sales are slumping. p g Customers aren’t buying as much as they used to. Field sales reps aren’t selling as much as they used to. The competition is winning more of our business. Our target market is declining. Mindwerx International Mindwerx International mindwerx.com mindwerx.com

DCI-08 4 Focus Statements From problems to focussed thinking Switch the problem to a positive focus Use an action thinking verb to start start Indicate the purpose of your thinking Qualify it with your ultimate goal e.g. Generate ideas that enhance customer perceptions of sales service, to ensure we effectively target the next initiative e.g. Explore new ways to overcome sales objections, to give sales reps more confidence during client meetings e.g. Simplify sales support processes, to build client loyalty to the level where they become advocates for our business Mindwerx International mindwerx.com Th!nking Verbs To direct your thinking Imagine Explore Generate Research Analyse Review Design Clarify Refine Mindwerx International Mindwerx International Simplify Strategise Plan Develop Solve Diagnose Create Investigate Determine mindwerx.com 2003 de Bono Institute & The McQuaig Group mindwerx.com

DCI-08 5 Take one of the challenges or potential areas of opportunity you have identified, and redefine it in several different ways Mindwerx International mindwerx.com

DCI-08 6 Information Known or Needed Neutral and objective Information, data, facts and figures Separate fact from speculation Never your own opinions Also identifies information that is missing, and possibly needed and where to find it Ensure relevance and reliability Mindwerx International mindwerx.com de Bono’s Six Thinking Hats Feelings, Hunches and Intuition Seeing S i red, d anger, emotion ti Legitimises emotions and feelings “This is how I feel” Fears, likes, dislikes, loves, hates No need to g give reasons or basis Explores the feelings of others Valuable for voting and sorting Decision making after other hats Mindwerx International Mindwerx International mindwerx.com de Bono’s Six Thinking Hats mindwerx.com

DCI-08 7 Values & Benefits, Positive Aspects Positive and d constructive Explores and probes for value and benefit short and long term Strives to find logical support – Why it will work Creates concrete proposals and suggestions Speculative & opportunity seeking Permits visions and dreams Mindwerx International mindwerx.com de Bono’s Six Thinking Hats Judgement / Devil’s Advocate Negative Aspects Dark, Gloomy, Negative Caution - not argument Critical negative judgement Risk analysis - Why it will not work P i t outt ffaults Points lt iin a d design i Points out dangers and potential problems Logical reasons must be given Mindwerx International Mindwerx International mindwerx.com de Bono’s Six Thinking Hats mindwerx.com

DCI-08 8 Possibilities, Alternatives & New Ideas Creative ideation The search for alternatives Does not have to be logical Movement replaces judgement Moves from one idea to reach other ideas Generates new concepts and new perceptions Mindwerx International mindwerx.com de Bono’s Six Thinking Hats Edward de Bono’s Six Thinking Hats Mindwerx International Mindwerx International mindwerx.com de Bono’s Six Thinking Hats mindwerx.com

DCI-08 9 Notes Mindwerx International mindwerx.com

DCI-08 10 Fixed Sequences Contingent or Flexible Sequences Evolving Sequences Timing Depends on people involved As short as 90 seconds White Hat can be opened ended Don’t cut off - But don’t drag out Red Hat can be very brief - 30 seconds Always put a time limit - Don’t announce any Hat as open ended Mindwerx International mindwerx.com

DCI-08 11 Notes Mindwerx International mindwerx.com

DCI-08 12 Th!nking Activities Individual & Team Applications Starting g Problem/Opportunity pp y Sales falling due to foreign imposed price increases Blue Hat - Focus for Thinking Develop strategies that overcome price objections in order to. objections, to Generate ideas that demonstrate greater value of our services, in order to. Explore presentation options that reduce focus on price, in order to. Mindwerx International mindwerx.com Team Collaboration The Power of Parallel Thinking Blue Hat Focus: Develop strategies that overcome price objections, in order to. Hats Sequence White - price, lost sales, competitors Yellow - what value in our product Black - issues other than price Green - ideas to highlight value Red - what ideas look promising Green - develop ideas to overcome price objections Blue - next steps to action ideas Mindwerx International Mindwerx International mindwerx.com mindwerx.com

DCI-08 13 Th!nking Activities Individual & Team Applications Starting Problem/Opportunity Potential to partner in a China office Blue Hat - Focus for Thinking Explore viability of operating in China, in order to to. Ideate and develop China entry strategies, . Assess value of partnering in China, . Generate ideas on how to succeed in China,. Mindwerx International mindwerx.com Team Collaboration The Power of Parallel Thinking Blue Hat Focus: Explore viability of operating in China, in order to. Hats Sequence White - facts available, needed Yellow - benefits & opportunities Yellow - strengths for success Black - risks, downsides, dangers Black - weaknesses, threats, barriers Green - ideas to increase viability Red - feelings now, chance of success Blue - next steps, what actions now Mindwerx International Mindwerx International mindwerx.com mindwerx.com

DCI-08 14 Where can you use Parallel Thinking? Situation Analysis Planning Activities Mindwerx International mindwerx.com Where can you use Parallel Thinking? Meeting Management Team Building Mindwerx International Mindwerx International mindwerx.com mindwerx.com

DCI-08 15 Where can you use Parallel Thinking? Creative Problem Solving Process Improvement Mindwerx International mindwerx.com Where can you use Parallel Thinking? Concept Development Leadership Development Mindwerx International Mindwerx International mindwerx.com mindwerx.com

DCI-08 16 Th!nking Activities Problem/Opportunity: Where do you want to direct your thinking? Focus for Hats: Mindwerx International mindwerx.com Exercise The Power of Parallel Thinking Blue Hat Focus: Hats Sequence Mindwerx International Mindwerx International mindwerx.com mindwerx.com

DCI-08 17 Design a Six Thinking Hats sequence on the topic given. If working in a team appoint a Blue Hat facilitator to help control the session. Mindwerx International mindwerx.com

Organises the thinking "Thinking about the thinking" Sets the focus: Defines the problems and shapes the questions Mindwerx International mindwerx.com Manages the use of other hats Ensures Parallel Thinking rules are observed Summaries, overviews and conclusions de Bono's Six Thinking Hats Managing the Thinking Process

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