The Economic And Social Effects Of Reward Based Crowdfunded Technology .

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The Economic and Social Effects of Reward Based Crowdfunded Technology Projects on the Metropolitan New York Community Citation Arboleda, Edwin. 2016. The Economic and Social Effects of Reward Based Crowdfunded Technology Projects on the Metropolitan New York Community. Master's thesis, Harvard Extension School. Permanent link 8 Terms of Use This article was downloaded from Harvard University’s DASH repository, and is made available under the terms and conditions applicable to Other Posted Material, as set forth at http:// erms-of-use#LAA Share Your Story The Harvard community has made this article openly available. Please share how this access benefits you. Submit a story . Accessibility

The economic and social effects of reward based crowdfunded technology projects on the Metropolitan New York Community Edwin Arboleda Thesis in the field of International Relations in Partial Fulfillment of Requirements for the Master of Liberal Arts Degree Harvard University November 2016

Abstract Does reward based crowdfunding provide benefits to the local communities where the crowdfunding projects are based from? Drawing from qualitative data from fourteen interviews with successfully funded Kickstarter projects as well as secondary sources, this research looked to quantify the socioeconomic benefits from local based crowdfunding projects. Financial, social, networking and volunteering data was collected as part of the interviews that were conducted via telephone, email or video conferencing. Crowdfunding is a relatively new funding platform where projects can raise money from individuals looking to invest in an idea or product in return for rewards. Crowdfunding is emerging as a viable alternative to traditional funding options such as bank loans for startups and new projects. Successfully funded Kickstarter projects with funding raised between 29,000 to 1.3M were included as part of this research. The data shows that crowdfunding provided benefits for the local community across various socioeconomic markers. Eleven of thirteen data points collected as part of this research directly or indirectly support the hypothesis that the positive effects greatly outweigh any negative effects to the local community. Regardless of the amount raised during the crowdfunding campaign, an increase in jobs, volunteering and networking were noted for the local community.

Table of Contents List of Tables .v Chapter I- Crowdfunding Background .1 Chapter II- Research Methods, Limitations and Definition of Terms .10 Chapter III- Crowdfunding Research Data .14 Chapter IV- Crowdfunding and Data Analysis .50 Chapter V- Conclusion .66 Bibliography .73 iv

List of Tables Table 1- Interview Information .51 Table 2- Project Category, Kickstarter Amount Raised and Location .53 Table 3- Current Status, Idea Time and Local Advertising .55 Table 4- Project Workers involved with the project .57 Table 5- Office Space, Total Sales and Additional Funding .60 Table 6- Donation of Services, Networking and Leveraging Local Business .62 Table 7- New products, Patents and Trademarks and US company .64 v

Chapter I Crowdfunding Background Since the emergence of modern day crowdfunding sites such as Artistshare in 2003, the crowdfunding sector has grown to more than 450 global sites,1 with 5.1B in expected funding raised for 2013.2 The leading reward based crowdfunding site by capital raised is Kickstarter, based in Brooklyn, New York and launched in April 2009. Kickstarter itself reached the 1B pledge mark from 5.7 million backers across 224 countries in March of 2014 with 663,316,496 of the funding originating from US backers.3 Typical crowdfunding sites such as Kickstarter integrate online technology platforms, global communities of individual backers or investors and project sponsors looking for financial contributions. The projects span across company startups, innovative products and social and civic causes. In return for money from the financial backers, a project sponsor will typically provide a return in the form of rewards or equity in the company, product or cause (though some charitable projects offer nothing outside of a thank you or email acknowledgment). While growing rapidly, the new and evolving nature of the crowdfunding model has led to a gap in the available academic research in 1 Hui, Julie S., Michael D. Greenberg, and Elizabeth M. Gerber. 2014. Understanding the role of community in crowdfunding work. Paper presented at Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing. 2 Crowdsourcing website. “The crowdfunding Industry Report.” crowdfunding.org crowdfunding-industry-report/25107 3 Kickstarter website. "Promo Newsletter." Kickstarter.com. https://Kickstarter.com/1billion (accessed January 1, 2015). 1

understanding the post funding impacts of how successfully funded projects and businesses affect the local communities.4 A generally accepted principle of business growth is that startups and entrepreneurship help to drive economic growth.5 In line with that belief, communities have rolled out the red carpet in the form of incentives, legislation and subsidies to local technology startups and growing businesses in the hopes that their community becomes the next Silicon Valley, Silicon Alley or technology hub. Crowdfunding has purportedly been a catalyst for the economic growth of startups by enabling the successful backing of projects at the inception or seed funding stages, where funding is especially critical for growth. Startups seeking funding from traditional funding establishments such as banks often do not qualify for loans due to having limited financial history. Venture Capital and Angel Investments on the other hand have helped bridge the gap for early stage funding but do so in exchange for equity and some control in the startup. A major advantage of reward based crowdfunding is that there are no loans to pay back and no loss of equity or control. Additionally, having a successful crowdfunding campaign does not preclude the startup from seeking Venture Capital at a later date if desired. This research seeks to identify if the positive effects for local communities outweigh the negative effects for successful reward based Kickstarter technology projects. Specifically, my thesis will seek to answer the following questions: 4 Mollick, Ethan. 2014. The dynamics of crowdfunding: An exploratory study. Journal of Business Venturing 29: 1 5 Macht, Stephanie A. 2014. Reaping Value‐Added benefits from crowdfunders: What can we learn from relationship marketing? Strategic Change 23 (7-8): 439 2

1) What are the economic impacts to the Metropolitan New York Community and other local communities from successfully crowdfunded technology projects? 2) Are the funds raised from crowdfunding reinvested in the local community and leading to job creation and innovation? 3) What are the social impacts as a result of successfully funded crowdfunded technology projects on the local community? 4) Are local educational, Not-For-Profits and charitable organizations and institutions supported by successfully funded Kickstarter technology projects? In order to answer these questions, the crowdfunding effects will be consolidated into three categories: positive, negative and mixed\neutral. Each category will identify criteria that will used as part of the analysis. Positive effects of a successfully crowdfunded project include: Creation of part time or full time jobs Leveraging local businesses, services or contracts Development of additional services, product enhancements, new products or innovations Intellectual Property created such as patents, trademarks and copyrights Owning or leasing office space Paying taxes such as corporate or payroll taxes Networking with other local businesses or projects Donations, volunteering or providing no cost services to local educational institutions, Not-For-Profits or charities 3

Local advertising of products or services Outside investment beyond the Kickstarter campaign An example of a successfully crowdfunded project that demonstrates the positive effects on the local community could be a software company that uses the secured funds to reinvest within the local community. The software company leases an office space in Brooklyn, hires a locally based developer, leverages a local restaurant for catering, uses local printers for its printing needs and is a member of a local Not-For-Profit technology startup group. As result of the secured funding through Kickstarter, the company is now paying local rent for office space, paying payroll and other taxes to the local government, supporting local restaurants and print shops as well as participating in a local group that networks with and mentors other local businesses. Negative effects of a successfully crowdfunded project include: A net loss of local community jobs ((Part-time or Full-time employee or contractor) Use of outsourced or non-local businesses, services and contracts No networking with other local businesses No involvement with local charities, donations or volunteering. Not paying US or local taxes such as corporate or payroll taxes An example of a successfully crowdfunded project that demonstrates the negative effects on the local community could be an online based cleaning company that uses the secured funds to displace local workers. The cleaning company maintains a minimal local presence, employees unauthorized workers, pays little to no local taxes and dumps a 4

recently developed and untested cleaning solvent within the local community. As the cleaning company has lower costs to operate, they secure contracts with other businesses leading to worker displacement at other local cleaning companies, potential health issues for local community members as a result of the solvent dumping and provide no charitable or networking opportunities. Mixed\Neutral effects of a successfully crowdfunded project include: No new hires (part time or full time employee or contractor) A virtual based company and does not own or lease office space or office equipment locally An example of a successfully crowdfunded project that demonstrates the mixed\neutral effects on the local community could be a tech clock company where all coding, product development and manufacturing is done overseas. The clock company employees foreign based workers and maintains a limited local presence. Minimal local taxes are collected and few to no goods or services are procured within the community. My Hypothesis is that with reward based crowdfunding there are positive social and economic effects that the local community realizes as part of a successful crowdfunding project that outweigh any negative effects. In order to test my hypothesis, successful Kickstarter projects that reached 100% or more of their targeted funding goals will be derived from the Product Design and Technology categories or the corresponding subcategories. Evidence that will be presented includes primary source documents that I will develop from interviews with representatives of successfully funded projects. 5

The significance of my research is that it will enable local politicians, community leaders, the business community, investors, scholars and the general public to understand the post funding impact of crowdfunding to their local communities as it continues to develop into a mainstream funding platform. Decisions on business subsidies, incentives such as tax breaks and SEC legislation changes could be impacted as a result of findings from this research. Quantifying the social and economic benefits of crowdfunding to local communities such as Metropolitan New York will also demonstrate how global funding can be leveraged and encouraged to support local communities. Additionally, this study will help bridge the gap in academic research around the post funding effects of crowdfunding technology projects. My expected conclusion is that the positive effects of crowdfunding on the Metropolitan New York Community will greatly outweigh any negative effects. I expect to find an increase in local and Metropolitan New York jobs, consistent use of local services and goods, an increase in local economic benefits, an increase in innovative products and services, and an increase in positive civic activity deriving from crowdfunded projects. I also expect to identify some negative impact to the local and Metropolitan New York communities for a segment of the projects. I expect to encounter some instances where project funding was primarily kept by the project sponsor with little to no reinvestment in their local community. The negative effects associated with crowdfunding however should be significantly less than the positive effects to local communities. 6

The crowdfunding process for Kickstarter begins with a project sponsor creating a new funding request for a project (i.e. to raise 10,000) and setting up a reward structure for backers. The project sponsor has fifteen categories within Kickstarter that are available for their project as well as 94 subcategories. The projects categories are: Art, Comics, Crafts, Dance, Design, Fashion, Film & Video, Food, Games, Journalism, Music, Photography, Publishing, Technology and Theater. The subcategories for Design are: Architecture, Civic Design, Graphic Design, Interactive Design, Product Design and Typography. The subcategories for Technology are: 3D Printing, Apps, Camera Equipment, DIY Electronics, Fabrication Tools, Flight Gadgets Hardware, Makerspaces, Robots, Software, Sound, Space Exploration, Wearables and Web. Once the project is approved by the Kickstarter staff, it is posted on the Kickstarter site within the appropriate main category and subcategory if needed. “Backers” then review the projects and decide if they are going to pledge funds towards the project. Funds are only released to the Creator if the project successfully reaches the full 100% or more of the targeted funding goal- known as the All or Nothing model. Once the targeted funding goal is met, Kickstarter charges a 5% fee from the total funds pledged. Project Creators do not need to pay back the funding as long as they provide the rewards outlined in the original project request. In the event that project Creators do not deliver on the rewards promised, they may be subject to legal action or responsible to return the funds received. Federal legislation was enacted to enable crowdfunding to serve as a catalyst for creating startup businesses and innovation. In 2012, President Obama signed the 7

Jumpstart Our Business Startup Act (JOBS) that in part sought to soften registration requirements from the 1933 Securities Act for equity based crowdfunded projects. The complex, onerous and high cost compliance regulations were a major hindrance for crowdfunded companies and startups seeking to attain funding in exchange for equity. The JOBS Act would allow equity based crowdfunding as long as it was through a portal registered with the U.S. Securities and Exchange Commission (SEC) or through a licensed broker dealer. The legislation however was seemingly signed with limited in depth studies of the short or long term effects of successfully funding a crowdfunding project. “Scholars know very little about the dynamics of successful crowdfunding, as well as the general distribution and use of crowdfunding mechanisms”.6 A critical aspect of understanding the post funding effects of crowdfunding would be the impact on the local communities for the successfully funded projects. Ethan Mollick and Venkat Kuppuswamy's crowdfunding research show an average increase of 2.2 employees resulting from successfully funded projects in the fields of technology, design, and video games.7 What is not clear from the research is if the increase in employees benefited the project sponsor's local community or if the employees were geographically dispersed. It is conceivable that successfully funded projects used the funding raised to spur economic and community growth in a foreign state, while taking advantage of US benefits including the JOBS act. Technology and manufacturing 6 Mollick, Ethan. 2014. The dynamics of crowdfunding: An exploratory study. Journal of Business Venturing 29: 1 Mollick, Ethan, and Venkat Kuppuswamy. 2014. After the campaign: Outcomes of crowdfunding. 1 7 8

projects are especially susceptible to foreign re-investment. For example, it is common for computer programming to be contracted in India or Russia and manufacturing to be contracted in China or Mexico. 9

Chapter II Research Methods, Limitations and Definition of Terms My research methods will consist of qualitative data derived from interviews with successful crowdfunded technology project sponsors as well as data from secondary sources. The post funding data will be grouped into a table matrix across all of the interviewees. Permission for the interviews was approved by the Harvard Committee on the Use of Human Subjects that acts as the Institutional Review Board for interviews. Interviews will be conducted via phone, video conference (Skype), email and in person when possible in Metropolitan New York. The data collected will include the average number of jobs created per successfully funded Kickstarter project and if any volunteer work, mentoring or networking was undertaken for the local community. Additionally, the data collected will include if local vendors were leveraged for goods and services as well if any networking opportunities with other local based projects or companies were realized. An analysis will be conducted on the data collected, culminating in a summarization of the findings that will be presented as part of this research. As of June 24, 2015 there were one hundred and eighty-nine projects identified on the Kickstarter website that were successfully funded, based in New York City and listed under the main Kickstarter Technology category or corresponding subcategories since 2009. Some projects may be primarily technology focused or have technology components but may be listed under a Kickstarter category other than Technology such as 10

Design. An example is the Pebble Watch developed by Pebble Technology that has raised the highest amount of funding as of June 24, 2015 on Kickstarter with over 20M raised. Despite the project having a heavy technology focus, the campaign is categorized under the Kickstarter Design category. The focus of this study will be on projects with a technology component and will be limited to projects listed under the Kickstarter Technology or Design category and corresponding subcategories. Additional analysis is needed to confirm if any identified technology project sponsors or representatives are available and willing to be interviewed. Project sponsors may not agree to divulge how their project's funds were used and if they were used for local re-investment. The unavailability of project sponsors or representatives to participate in the interviews may be a limiting factor in the number of sample projects leveraged for this research. In the case of projects that are no longer operational or have moved, the scope of the research will be limited to the time it was operational in Metropolitan New York. Geographic areas outside of Metropolitan New York including a small sample of International locations will be included as part of the study in order to back any Metropolitan New York findings. Another limitation is the difficulty in separating a local business from a global or national parent business to identify the local benefit. For the purposes of this study, any identified purchase or service contracted with a national or global company (such as a national chain store) will only be considered to be local- if the vendor/facility has a local presence that is engaged as part of the business transaction (i.e. a national manufacturing company with a local office in Brooklyn that was engaged to create a prototype). 11

“All or Nothing”: The Kickstarter crowdfunding policy whereby a project must be funded 100% before any raised funds are released. If the 100% threshold is not reached for a project, funding is not dispersed to the project sponsor or Creator and all pledged funding is returned to the backers. “Backers”: The individuals who pledge money toward a project on the crowdfunding site. They can alternatively be known as investors if they are providing money towards a crowdfunding site that provides equity in return for their financial contribution. “Credit/Debt Based crowdfunding”: A type of crowdfunding where business and project sponsors seek funding in the forms of loans with specific interest and terms to repay the loans. The loans to the sponsors are made by individuals looking to receive a financial return on their investment. Examples are prosper.com and lendingclub.com “Donation Based crowdfunding”: A type of crowdfunding where individuals pledge donations towards the success of a cause. The range of causes can be extremely varied from research toward the advancement of a cure for Alzheimer’s, to individuals looking to take a second honeymoon. Examples are gofundme.com and crowdrise.com “Crowdfunding”: A funding mechanism typically leveraging a technology based Internet platform where people provide monetary contributions in order to fund a project or initiative. crowdfunding categories include Credit, Donation, Reward and Equity based crowdfunding. 12

“Creator”: The person or team responsible for initiating the project. They can also be known as the project sponsor. It is their idea that drives the creation of the project on the crowdfunding platform. “Equity Based crowdfunding”: Investors provide monetary contributions in return for shares or equity in the company or product. Funds are typically solicited via sites such as crowdfunder.com and angellist.com. “Reward Based crowdfunding”: Incentives from a Creator that are provided to backers once the project successfully reaches its targeted funding. The incentives are not equity based and the backers have no ownership claims to the project. Examples are Kickstarter.com and Indiegogo.com. 13

Chapter III Crowdfunding Research Data An account and profile was setup on Kickstarter.com to collect the names and contact information for projects that were identified for the research. Initially, the Kickstarter messaging system was leveraged to reach out to Kickstarter campaigns. As a result of reaching out to Kickstarter campaigns through the Kickstarter messaging system, the account was flagged as a spamming account and frozen. Upon guarantees that the no further messages would be sent through Kickstarter, the account was reactivated. As the internal Kickstarter messaging system could no longer be leveraged, contact information was researched for each campaign and identified through product and company websites as well as corporate and founder Facebook accounts and emails. A Facebook account was created to facilitate contact with Kickstarter project representatives via Facebook Messenger. New requests for interviews with Kickstarter campaign representatives from the Technology and Design Kickstarter categories were initiated and over two hundred total requests were sent. Additional follow up communications including phone calls, emails and instant messages were also sent out. A number of project representatives initially responded to the interview requests and in some cases scheduled interviews before becoming unresponsive or terminating communication. Additionally, a number of Kickstarter campaigns were listed as based in New York on the Kickstarter campaign page when in fact they were based elsewhere. 14

Ultimately, fourteen interviews were conducted with nine Kickstarter projects based in New York State. Eight projects were based in Metropolitan New York and one in Upstate New York (Troy). Two additional projects were US based with one based in California, and one based in Tennessee. Three international projects including one in Canada, one in France and one in Argentina were also included as part of the study. The interview questions leveraged were: 1. What is the name of the Kickstarter project and Creator(s)? 2. What was the total project funding amount raised during the Kickstarter campaign and what main category was the project listed under on Kickstarter.com? 3. What U.S. city or town is the Kickstarter project currently or most recently based out of? 4. How long did it take from formulating the project idea to the start of the Kickstarter campaign? 5. How many estimated workers and volunteers were involved with the Kickstarter project from the idea stage to the current or last active state? 6. How many estimated days were spent working on the Kickstarter project from the idea stage to the current or last active state (assuming an 8-hour work day)? 7. What is the current status of the Kickstarter project? 8. What is the estimate of total sales for the project after the end of the Kickstarter campaign? (in U.S. Dollars) 9. What is the estimated yearly amount spent on local advertising for the Kickstarter project? (in U.S. Dollars) 10. How many square feet of office space have been locally rented or leased for the Kickstarter project? 11. Outside of any Kickstarter campaign funding, what other funding types have been leveraged for the Kickstarter project? 12. What is the estimated percentage that the Non-Kickstarter funding accounts for as part of the total project funding? 13. What is the total estimated value of donated goods, services and money from the project team or business created for the project to local charities, educational institutions and Not for Profit organizations since the end of the Kickstarter campaign? 14. Have members of the project team or business created for the project volunteered time to local charities, educational institutions and Not for Profit organizations since the end of the Kickstarter campaign? 15

15. Is the project team or business created for the project currently a member of any local civic groups or business organizations and does it network with local businesses or other local Kickstarter projects? 16. Were any local products or services spawned as a result of the Kickstarter project? 17. Does the project team or business created for the project leverage other local businesses for goods and services? 18. How many estimated products, licensing agreements, patents and trademarks have been developed as a result of the Kickstarter project? 19. Was a U.S. company created as a result of or to support the Kickstarter project? The first interview conducted was with Axel Audio's Kickstarter project titled: Modular headphone with a difference: Soundscapes. The Kickstarter campaign description states: “Personalized Sound. Soundscapes are specifically engineered speaker units designed to match your unique taste. While our headphones all share the same exterior design, the difference between each Soundscape comes down to inner engineering. Based on your listening preferences, you can choose a Soundscape that will reproduce your favorite type of music with the best possible sound. Currently, we have three Soundscapes––Deep, Pure, and Core”.8 The Kickstarter campaign raised 201,169 from 678 backers and was categorized within the Sound category. The funding goal for the campaign was 180,000 and the funding period was thirty-five days, from Apr 28 2015 - Jun 2 2015. The Axel Audio Kickstarter campaign page shows the company as being based out of New York, NY. The company has a New York City office, a Port Washington, NY office and a warehouse 8 Kickstarter website. "Kickstarter campaign site." kickstarter.com cription 16

location in Old Westbury, NY. The Kickstarter Creator and Founder for the Axel Modular Headphone is Sam Oh. Sam Oh’s daughter, Samantha Oh is currently the Creative Director for Axel and the interview was conducted with her on February 25, 2016 via a phone call. The interview was originally scheduled to be in person interview but that was changed due to possible storm damage to Axel’s warehouse the morning of the interview. In order to move the campaign forward, Axel enlisted the help of a crowdfunding campaign management company- Vann Alexandra. Vann Alexandra’s website states that they have a 100% crowdfunding funding success rate in managing campaigns.9 The idea for the project was developed by Sam Oh an estimated two years and three months prior to the launch of the Kickstarter campaign and he began prototyping the product before the formal launch of the Kickstarter campaign as well as developing a patent and launching a US based company. Ten to fifteen non paid family members were involved with Axel as well as nine paid staffers (four-part time and five full time) during and right

1 Chapter I Crowdfunding Background Since the emergence of modern day crowdfunding sites such as Artistshare in 2003, the crowdfunding sector has grown to more than 450 global sites,1 with 5.1B in expected funding raised for 2013.2 The leading reward based crowdfunding site by capital raised is Kickstarter, based in Brooklyn, New York and launched in April 2009.

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