A Resource Guide For Older Adults - SAHMA

ABUSE Abuse, neglect and exploitation of elderly and disabled adults are some of the most under recognized and under reported social problems. Abuse: Willful infliction of physical pain, injury, mental anguish, unreasonable confinement or the willful deprivation by a caretaker of services, which are necessary to maintain mental or physical health. Self-Neglect: Disabled adult who lives alone or has no caretaker and is not able to provide necessary services to maintain his/her mental and physical health. Caretaker Neglect: Failure of the caretaker to provide services necessary to maintain the physical or mental health of the disabled adult. Exploitation Indicators: Illegal or improper use of the disabled adult or his resources for another’s profit or advantage (includes financial). If you suspect that an elderly or disabled adult may be the victim of abuse, neglect or exploitation, do not hesitate to call and discuss the situation with a professional. Your identity will remain confidential, but anonymous calls are also accepted. Call Adult Protective Services at 902-1111. After hours, if someone is in danger, call 911. Abuse in Later Life Program at the Family Violence Program, Inc. Mailing Address: PO Box 8429, Greenville, NC 27835 Office Telephone: (252) 758-4400 24 Hour Crisis Line (252) 752-3811 Website: www.pittfvp.org *Addresses family violence issues affecting people age 50 and older. Services include: information and referral, counseling, safety planning, support group, outreach and emergency housing. Services are free and confidential. Greenville Police Department Family Services Unit Telephone: (252) 329-4348 *Provides police officers and victim advocates for victims of domestic violence, sexual assault/rape and other crimes. Support groups and counseling also provided. Pitt County Council on Aging, Inc.- (252) 752-1717 www.pittcoa.com Page 4

ABUSE Victims Compensation Services NC Department of Crime Control and Public Safety Address: 512 N Salisbury Street, Room T23, Raleigh, NC 27610 Mailing Address: 4703 Mail Service Center, Raleigh, NC 27699-4703 Telephone: (800) 826-6200 Website: www.nccrimecontrol.org/vjs *Provides reimbursement to citizens who experience medical expenses and lost wages as a result of being an innocent victim of a crime. Adult Protective Services Pitt County Department of Social Services Address: 1717 W 5th Street, Greenville, NC 27834 Telephone: (252) 902-1110 or (252) 902-1111 Website: www.co.pitt.nc.us/depts (click on department descriptions and info) *Investigates allegations of abuse, neglect and exploitation, of elderly and disabled adults, and provides legal protection when necessary. Reports are kept confidential and may be made anonymously. If there is even suspicion of abuse, neglect or exploitation, a report should be made immediately, so that the situation can be investigated. Victim Advocate Program Pitt County Sheriff’s Department Telephone: (252) 902-2665 (252) 830-4157 (24 hour line) Website: www.co.pitt.nc.us/depts (click on department descriptions and info) * Provides emotional support to victims of crime and their families 24 hours a day. Information and referral is also provided. REAL Crisis Intervention, Inc. Address: 600 E 11th Street, Greenville, NC 27858 Telephone: (252) 758-4357 E-mail: realcrisis@earthlink.net Website: www.realcrisis.org * Non-profit organization providing information and referral, 24 hour crisis assistance and supportive counseling, which is free of charge and confidential. Pitt County Council on Aging, Inc.- (252) 752-1717 www.pittcoa.com Page 5

BUSINESS /EMPLOYMENT BUSINESS/CONSUMER INFORMATION Better Business Bureau of Eastern NC (BBB) Address: 5540 Munford Road, Suite 130, Raleigh, NC 27612-2655 Telephone: (919) 277-4222 Fax: (919) 277-4221 E-mail: info@raleigh.bbb.org Website: www.easternnc.bbb.org *Provides objective, unbiased information about businesses and encourages/supports best practices. Consumers can file and search for complaints against businesses operating online and offline, charities and non-profit organizations. Educational information and expert advice is also offered on a variety of topics. Greenville-Pitt County Chamber of Commerce Address: 302 S Greene Street, Greenville, NC 27834 Telephone: (252) 752-4101 Fax: (252) 752-5934 E-mail: chamber@greenville.org Website: www.greenvillenc.org *Offers information and demographics about the Greenville-Pitt community to current residents, newcomers and businesses. Some services include newcomer’s packages, community data book (information about local governments and public education), listing of all the civic clubs and organizations in the community, listing of manufacturing companies in the area, lunch and learn seminars and more. National Do Not Call Registry Telephone: (888) 382-1222 or TTY (866) 290-4236 Website: www.donotcall.gov *This registry gives you a choice of whether or not to receive telemarketing phone calls. You can register your home phone or cell phone, free of charge. Placing your number on the registry will stop most, but not all, telemarketing calls. Complaints can be made if calls continue. Pitt County Council on Aging, Inc. – (252) 752-1717 www.pittcoa.com Page 6

BUSINESS /EMPLOYMENT EMPLOYMENT Eastern Carolina Vocational Center, Inc. (ECVC) Address: 2100 N Greene Street, Greenville, NC 27834 Mailing Address: PO Box 1686, Greenville, NC 27835 Telephone: (252) 758-4188 or (800) 758-4188 Fax: (252) 830-1260 E-mail: info@ecvcinc.com Website: www.ecvcinc.com *Provides job training and employment services to persons with disabilities in Pitt and surrounding counties. Easter Seals UCP North Carolina – Supported Employment Training Address: 702 Cromwell Street, Suite F, Greenville, NC 27858 Telephone: (252) 353-8007 Fax: (252) 353-5559 Website: www.nc.easterseals.com *Assists people with disabilities in finding and maintaining employment. Employment Security Commission of North Carolina Address: 3101 Bismark Street, Greenville, NC 27834 Telephone: (252) 355-9067 Website: www.ncesc.com *Offers employment services, career planning and job search. Job Link Career Center (Pitt County) Address: 4054 Community Square Shopping Center, Suites J and K, Greenville, NC 27834 (Adjacent to Pitt Community College) Mailing Address: PCC/JobLink, PO Box 7007, Greenville, NC 27835 Telephone: (252) 321-4534 Fax: (252) 321-4553 Website: www.regionqwdb.org/PittJL.htm *Provides career planning, training and placement services for all age groups. Pitt County Council on Aging, Inc. – (252) 752-1717 www.pittcoa.com Page 7

BUSINESS /EMPLOYMENT EMPLOYMENT Vocational Rehabilitation (Greenville Office) NC Division of Vocational Rehabilitation Services Address: 101 Fox Haven Drive, Greenville, NC 27858 Telephone: (252) 830-8560 Fax: (252) 830-6599 Website: http://dvr.dhhs.state.nc.us *Assists consumers with physical and emotional disabilities in developing job skills and securing job placement. NC Division of Services For The Blind (Local Office) Address: 404 St. Andrews Drive, Greenville, NC 27834 Telephone: (252) 355-9016 or (800) 422-1877 Website: www.dhhs.state.nc.us/dsb/ *Provides assessment of employment needs, vocational and other job-related training, job counseling, job placement and follow-up. Title V—Senior Employment Program Mid-East Commission Address: 1385 John Small Avenue, Washington, NC 27889 Telephone: (252) 946-3116 *Provides part-time employment and on-the-job training opportunities to individuals over the age of 55. Career information and guidance, resume’ preparation and job placement services are also provided. Pitt County Council on Aging, Inc. – (252) 752-1717 www.pittcoa.com Page 8

CAREGIVER RESOURCES The Pitt County Council on Aging maintains a listing of caregivers interested in receiving information and notices of upcoming classes/workshops being offered in the area. If you would like to be added to this mailing list, please call the Pitt County Council on Aging at 752-1717 ext. 12 and leave your name, phone number and mailing address. ADULT DAY CARE Creative Living Center Address: 901 Staton Road, Greenville, NC 27834 Telephone: (252) 757-3344 Website: www.creativelivingnc.org *An adult day health care program that serves senior and disabled adults, 18 years of age or older, in Pitt and surrounding counties. Services include: on-site RN/LPN (4 hours per day), along with therapeutic programs and activities. Participants must complete a registration process in advance. Both grants and private pay are available. Private pay fees are based on the participant’s level of care and income. SUPPORT AND EDUCATION Family Caregiving Program (American Red Cross—Pitt County Chapter) Address: 601 F Country Club Drive, Greenville, NC 27834-6124 Telephone: (252) 355-3800 Fax: (252) 355-8831 Website: https://www.pittredcross.org *Provides educational sessions and resources aimed at teaching caregiving skills to caregivers and others in the community. Family Caregiver Resource Specialist Mid-East Commission Area Agency on Aging Address: 1385 John Small Avenue, Washington, NC 27889 Telephone: (252) 974-1837 Website: www.mecaaa.org *Provides information and assistance, individual counseling, support groups, caregiver training and respite services to senior citizens in Beaufort, Bertie, Hertford, Martin and Pitt counties. Pitt County Council on Aging, Inc. – (252) 752-1717 www.pittcoa.com Page 9

CAREGIVER RESOURCES RELIEF FOR CAREGIVERS Caregivers/Housecalls Program Pitt County Council on Aging, Inc. Address: 4551 County Home Road, Greenville, NC 27858 Telephone: (252) 752-1717 Website: www.pittcoa.com *Volunteers provide companionship, transportation and assistance with errands. Assistance is limited and based on volunteer availability. Caregiver Respite Getaway Mid-East Commission Area Agency on Aging Address: 1385 John Small Avenue, Washington, NC 27889 Telephone: (252) 974-1837 E-mail: swilliamson@mideastcom.org *Provides relief to caregivers who are experiencing stress and/or fatigue. A three day, two night stay or one all day stay is arranged for the care recipient at a participating, licensed facility chosen by the caregiver. There is no charge for this program. Call the Family Caregiver Resource Specialist at the number listed above for eligibility guidelines. Caregiver Support Group Creative Living Center Address: 901 Staton Road, Greenville, NC 27834 Telephone: (252) 757-3344 *A support group for anyone in the caregiver role. The group meets the 2nd Tuesday of each month from 12:30pm -1:30pm. Respite Program Pitt County Department of Social Services Address: 1717 W 5th Street, Greenville, NC 27834 Telephone: (252) 902-1111 *Provides relief for the primary caregiver. A certified aide provides up to 4 hours per week of supervision for the care recipient. Call for eligibility guidelines. Some long-term care facilities provide overnight respite for a fee. Contact the Pitt County Council on Aging at (252) 752-1717 for a listing of participating facilities in Pitt County. Pitt County Council on Aging, Inc. – (252) 752-1717 www.pittcoa.com Page 10

DENTAL CARE Donated Dental Services Mailing Address: PO Box 354883, Palm Coast, FL 32135 Telephone: (888) 426-7379 Web site: http://www.nfdh.org/joomla nfdh/content/view/16/37/ *Provides dental care to disabled, elderly or medically compromised individuals who cannot afford necessary treatment and do not receive public assistance. James D. Bernstein Dental Center Address: 261 Belvoir Highway, Greenville, NC 27834 Telephone: (252) 695-6355 *Provides dental cleanings, fillings, extractions, root canals, crowns, bridges, and partial and full dentures for individuals with no insurance. Prices based on a sliding fee scale. National Foundation of Dentistry for the Handicapped Address: 1800 15th Street, Suite 100, Denver, CO 80202 Telephone: (303) 534-5360 Website: www.nfdh.org *Arranges dental treatment and preventive education outreach to needy, disabled, elderly or medically compromised individuals through a national network of volunteer dentists. Pitt County Council on Aging, Inc. – (252) 752-1717 www.pittcoa.com Page 11

DEPARTMENT OF SOCIAL SERVICES (PITT COUNTY) Pitt County Department of Social Services (DSS) Address: Pitt County Office Building, 1717 W 5th Street, Greenville, NC 27834 Telephone: (252) 902-1111 Fax: (252) 413-1252 E-mail: George Perry, Director at glperry@pittcountync.gov The Pitt County Department of Social Services provides financial assistance and social services to all residents of Pitt County who meet eligibility criteria. Its purpose is to enable individuals to function at their maximum capacity, to become self-sufficient, to improve their standard of living, to learn to cope adequately with their problems, and to provide preventive services that will avoid family breakup and enable individuals to remain in their own homes. The two main program areas providing services are Income Maintenance Programs and the Services/Social Work Programs. Income Maintenance Programs include - Work First Employment Services, Housing Referrals, Food Assistance (Food Stamps), Child Support Services, Emergency and Crisis Assistance, Work First Family Assistance, and Medicaid. Social Services also arranges for transportation to medical appointments for persons who receive Medicaid and have no means of transportation. Services/Social Work Programs include - Adoption, Day-Care for Children, Foster Care for Adults and Children, Protective Services for Children and Adults, Case Management Services for Children and Adults, Services to the Handicapped or Aged and Disabled to include CAP (Community Alternative Program), Respite, Case Management and In-Home Services. The Department also monitors rest homes. *Information above was taken directly from the Pitt County Government website: www.pittcountync.gov Pitt County Council on Aging, Inc. – (252) 752-1717 www.pittcoa.com Page 12

DISABILITIES ARC of Pitt County Address: 1311 West Arlington Blvd., Suite 104, Greenville, NC 27834 Mailing Address: PO Box 30280, Greenville, NC 27834-6210 Telephone: (252) 756-1056 E-mail: arcpitt@embarqmail.com Website: www.arcpittnc.org *Provides advocacy, support, education, training, workshops, family support and public awareness regarding developmental disabilities. Easter Seals UCP North Carolina (Regional Office) Address: 2111 Neuse Blvd., Suite F, New Bern, NC 28560 Telephone: (252) 636-6007 or (800) 662-7119 for Raleigh office Fax: (252) 636-3732 E-mail: info@nc.eastersealsucp.com Website: www.nc.easterseals.com *Provides individual and community supports, child and family services, mental health services, supported employment training, durable medical equipment and advocacy. Eastern Carolina Vocational Center, Inc. (ECVC) Address: 2100 N Greene Street, Greenville, NC 27834 Mailing Address: PO Box 1686, Greenville, NC 27835 Telephone: (252) 758-4188 Fax: (252) 830-1260 E-mail: info@ecvcinc.com Website: www.ecvcinc.com *Provides job training and employment services to persons with disabilities in Pitt and surrounding counties. Eastern NC Center for Independent Living (ENC-CIL) Address: 300-D West Arlington Blvd., Greenville, NC 27834 Telephone: (252) 355-6215 E-mail: enccil@gmail.com *Provides several services for independent living to persons with disabilities and their families. Services include: advocacy, information and referral, peer mentoring and independent living skills training. Pitt County Council on Aging, Inc. – (252) 752-1717 www.pittcoa.com Page 13

DISABILITIES North Carolina Assistive Technology Program Address: 2313-A Executive Park Circle, Greenville, NC 27834 Telephone: (252) 830-8575 (Voice/TTY) Fax: (252) 830-8576 E-mail: svaught@ncatp.org Website: www.ncatp.org *Provides assistive technology services to people of all ages and abilities. Adaptive equipment is available for demonstrations and short-term loan. Some services have a fee. Independent Living Program NC Division of Vocational Rehabilitation (DVR) Address: 101 Fox Haven Drive, Greenville, NC 27835 Telephone: (252) 830-3471 Website: www.dhhs.state.nc.us *Serves physically and mentally disabled individuals with independent living training, home and vehicle modification, peer counseling, advocacy, recreational therapy, leisure activities, coordination of resources, assistance with adaptive aids and prosthetics. Vocational Rehabilitation (Greenville Office) NC Division of Vocational Rehabilitation Address: 101 Fox Haven Drive, Greenville, NC 27858 Telephone: (252) 830-8560 Fax: (252) 830-6599 Website: http://dvr.dhhs.state.nc.us * Assists consumers with physical and emotional disabilities in developing job skills and securing job placement. Social Security Administration Address: 2805 South Charles Boulevard, Greenville, NC 27858 Telephone: (252) 758-1634 Website: www.socialsecurity.gov *Assistance in applying for Social Security benefits including disability, retirement, survivors benefits, Supplemental Security Income (SSI) and Medicare. Pitt County Council on Aging, Inc. – (252) 752-1717 www.pittcoa.com Page 14

DISASTER SERVICES American Red Cross (Pitt County Chapter) Address: 601-F Country Club Drive, Greenville, NC 27834 Telephone: (252) 355-3800 Fax: (252) 355-8831 Website: https://www.pittredcross.org/ *Provides disaster services, emergency preparedness, health and safety, armed forces services, blood services, community and school programs, and trainings--First Aid, CPR, AED, water safety, caregiving classes, and workplace safety. Salvation Army Address: 2237 Dickinson Avenue, Greenville, NC 27834 Telephone: (252) 756-3388 or (252) 756-5215 (Thrift Store/Donation Site) *Provides numerous disaster relief services (both immediate emergency assistance and long-term recovery help) to meet the basic needs of those who have been affected by disasters, both survivors and first responders (such as firefighters). Special Medical Needs Registry Pitt County Emergency Management Address: Pitt County Office Building, 1717 W Fifth Street, Greenville, NC 27834 Telephone: (252) 758-4357 (REAL Crisis Center for registration) *A computerized registry of people with special medical needs who may require assistance

Greenville Utilities Commission 401 S. Greene St. Greenville, NC 27834 (252) 752-7166 Health Department, Pitt County 201 Government Circle Greenville, NC 27834 (252) 902-2300 Homeless Shelter (Greenville Community Shelter) 207 Manhattan St. Greenville, NC 27834 (252) 752-0829 Housing Authority 1103 Broad St. Greenville, NC 27834