BAO CAO Chi So Hieu Qua Quan Trj Va Hanh Chinh Cong (PAPI .
UY BAN NHAN DANTINH SON L AS6:J 9/BC-UBNDCONG HOA XA HOI C H U NGHIA V I E T NAMDoc Lap - Tu- do - Hanh PhiTcSon La, ngay Of thdng 4 nam 2019BAO CAOChi so Hieu qua Quan trj va Hanh chinh cong (PAPI)cua tinh So-n L a nam 2018Ngay 02.4.2019, tai Ha N o i , Chirong trinh Phat t r i l n Lien hop qu6c( UNDP) phoi hop v d i Trung tam B6i duong can bo va nghien cuu khoa hoc MatIran to quoc Viet Nam, Trung tam Nghien cuu phat trien va h6 tra cong d6ng((dECODES), Hoc vien Chinh tri Quoc gia H6 Chi M i n h cong b6 Bao cao Chiso hieu qua Quan tri va Hanh chinh cong cip tinh a Viet Nam (PAPI) 2018.Tham du Hoi nghi c6 dai dien Lanh dao cac tinh, thanh ph6 trong ca nude, cacchuyen gia trong nude va quoc te; Lanh dao Hoc vien Chinh tri quoc gia H6 ChiMinli, Dieu phoi vien thudng tru Lien hop quoc tai Viet Nam chu t r i buoi congbd Chi s6 PAPI 2018. Tren ca sd bao cAo PAPI nam 2018, y kidn thao luan vekinh nghiem cua cac dia phuang (cap tinh) tai H o i nghi, U B N D tinh bao caoBan Thudng vu tinh uy Chi so hieu qua Quan tri va Hanh chinh cong cap tinhcua San La nam 2018 va kien nghi mot so giai phap, cu the nliu sau:1. MOT SO QUY DINH CHUNG V E PAPIChi so PAPI dugc khao sat qua y kien cua ngudi dan, la tam guang phan(Lieu hieu qua cua bg may cong quyen trong quan tri va hanh chinh cong, dnhung ITnh vuc ngudi dan quan tam va tuang tac thudng xuyen nhat vdi chinhc[uyen dia phuang. PAPI gdp phan tao dgng luc cho doi ngu can bo, cong chuc,vien chuc d cac nganh, cac cap nang cao hieu qua quan tri cong, quan ly nhanude va cung ung dich vu cong. Chi so PAPI va nhung phat hien, nghien cuuhudng tdi muc tieu ddng gdp cho nhung no luc cua Viet Nam trong viec xaydung mot he thong cong phuc vu nhan dan. Hem chinh, hanh dgng quyet liet vakien tao phat trien. PAPI cung cap dan chung de cac ca quan dan cu, bao chi vacac to chuc xa hoi su dung trong qua trinh kien nghi cac cap chinh quyen dua racac bien phap thiet thuc, nhSm dap ung tot hon nhu cau cua ngudi dan.rrrChi so PAPI dugc khao sat true tiep t u y kien cua ngudi dan, hudng tdicai thien hieu qua phuc vu nhan dan cua chinh quyen dia phuang, dap ung tothan yen cau ngay cang cao cua nhan dan doi vdi quan t r i va hanh chinh cong,thong qua hai ca che bo trg Ian nhau la:- Tao ra phong trao thi dua, su canh tranh lanh manh va van hoa hgc hoitrao doi kinh nghiem giua cac dia phuang.- Tao ca hoi cho ngudi dan nang cao nang luc danh gia hieu qua hoatdgng cua chinh quyen, dong thdi, giup chinh quyen nang cao hieu qua quan triva hanh chinh cong phuc vu nhan dan.
Chi so PAPI dugc khao sat true tiep t u ngudi dan, danh gia qua 8 chi sonoi dung, 28 chi so noi dung thanh phan, 120 chi tieu va hon 550 cau hoi nhieucau hoi wh cac van dh chinh sach cua Viet Nam, d i l m tdi da la 80 diSm (Nam.2017 Id 6 Id chi so noi dung, 22 chi sS noi dung thdnh phan, 90 chi tieu vd han500 cau hoi nhiiu cau hoi vi cac vdn de chinh sdch cua Viet Nam). 8 chi sd ndidung chinh bao gdm:1. Tham gia cua ngudi dan.2. Cdng khai, minh bach.3. Trach nhiem giai trinh vdi ngudi dan.4. Kiem soat tham nhung trong khu vuc cdng.5. Thu tuc hanh chinh cdng.6. Cung ung dich vu cdng (Gido due, Yte, Hatang.).7. Quan tri mdi trudng.8. Quan t r i dien t u .Tinh d i n h i t nam 2018, Chi so PAPI da dugc thuc hien qua 10 nam, trongdd, 8 nam lien t i l p (tu 2011- 2018) khao sat PAPI dugc thuc hien tren t i t ca 63tinh, thanh phd trong ca nude. Chi sd PAPI ngay cang dugc nhieu co quan, bannganh, td chuc trong va ngoai nude tham khao, su dung. Dac biet cac tinh, thanhphd tren toan qudc ngay cang quan tam tdi chi sd PAPI. Sd tinh, thanli phd banhanh chu truong, chinh sach va ke hoach hanh ddng nham cai thien, khac phucnhung diem con han che, bat cap tiep tuc tang len (Trong do co tinh Son La).II. C H I SO PAPI NAM 20181. C h i so chung cua cac tinh trong ca nudeBao cao PAPI nam 2018 dugc xay dung tren co sd d i l u tra Idiao sat dat14.304 ngudi dan, dugc chon nglu nhien dai dien cho cac nhom nhan k h i u dadang tai tat ca 63 tinh, thanh pho tren ca nude. V l ndi dung, bao cao PAPI 2018tap trung danh gia xu the thay ddi ve hieu qua quan tri va hanh chinli cdng d capqudc gia va cap tinh, thdng qua phan tich cac chi sd thanh phan.r7rrChi sd tdng hgp PAPI khdng xep hang theo 63 tinh thanh phd ma phanthanh 4 nhom: Cao nhit; trung binh cao; trung binh t h i p ; thap nhit.1.1. Tdng quan xu the bien doi tich cue cua Chi sd PAPI.- So vdi nam 2017, 6/6 chi sd ndi dung cua Chi so PAPI 2018 gdc ciia canude chuyen bien tich cue: Cdng khai minh bach; Tham gia cua ngudi dan d d pCO sd; K i e m soat tham nhung trong khu vuc cdng; Thu tuc hanh chinh cdng;Cung ling dich v u cdng; rieng chi sd "Trach nhiem giai trinh vdi ngudi dan" cddiem giam nhe. K i t qua d 2 chi sd mdi khao sat tu nam 2018 la Quan tri mditrudng va Quan tri dien tu con thip.2
- Ngudi dan tra Idi qua khao sat tren pham vi toan qudc, danh gia dieukien kinh te ho gia dinh cua ngudi dan co cai thien hon so vdi trudc day. Ngoaif7r7rra ngudi dan cung tiep tuc the hien su lac quan vao phat trien kinh te cua datnude va dieu kien kinh te ho gia dinli trong tuong lai.7r7r \1.2. Danh gia tdng the chi sd PAPI va 8 chi sd thanh phan:Danh gia chung chi sd PAPI 2018 cd nhieu tien bd so vdi nam 2017, trongr7r'7f7do tinh cd diem cao nhat Ben Tre va Lang Son (47.05 diem); tinli cd diem thapnhat la tinli Binh Dinh (41.04 diem), Binh Thuan (41.60 diem), cu the:1.2.1. N d i dung I , Su tham gia cua ngudi dan d cap co sdDiem trung binh toan qudc la 5.19 diem, tinli cd diem cao nhat la 6.16,.r7rrtinh cd diem thap nhat la 4.41. Nam 2018, cac tinh/thanh phd trong nhom datdiem cao nhat: Thai Binh, Ha TTnh, Nghe A n , VTnh Phiic (Thai Binh la diaF7*rr7rphuang CO diem cao nhat); cac tinh/thanh phd trong nhom dat diem thap nhat:Khanh Hda, Hau Giang, Tra Vinh, VTnh Long, A n Giang {Khdnh Hda la diaphuang CO diem thap nhat).1.2.2. N d i dung 2, Cdng khai, minh bachDiem trung binh toan qudc la 5.19 diem, tinh cd diem cao nhat la 6, tinh cd7rrrf7ciem thap nhat la 4.55. Cac tinh/thanh phd trong nhom dat diem cao nliat: QuangBinh, Thai Nguyen, Bac Giang, Thai Binh {Thdi Nguyen la dia phuong cd diemcao nhat); cac tinh/thanh phd trong nhom dat diem thap nhat: Hau Giang, BacLieu, Tra Vinh, Binh Thuan {Hau Giang la dia phuong cd diem thap nhat).1.2.3. Ndi dung 3, Trach nhiem giai trinh vdi ngu'di dan cua cac cap chinh quyenr77r7Diem trung binh toan qudc la 4.98 diem, tinh cd diem cao nhat la 5.60,t nh cd diem thap nhat la 4.31. Cac tinh/thanh phd trong nhom dat diem caohat: Thai Nguyen, Quang Binh, Nghe A n , Quang T r i {Thdi Nguyen la diar7'r'r7rphuang cd diem cao nhat); cac tinh/thanh phd trong nhom dat diem thap nhat:Hue, Tien Giang, Binh Thuan, Kien Giang, Khanh Hda {Tien Giang la diaphuang cd diem thap nhat).1.2.4. Ndi dung 4, Kiem soat tham nhung trong khu vuc cdng7f77rDiem trung binh toan qudc la 6.57 diem, tinh cd diem cao nhat la 7.61,I7/ rr7tfnh cd diem thap nhat la 5.52. Cac tinh/thanh phd trong nhom dat diem caohat: Quang Tri, Tay Ninh, Ben Tre, Phu Tho, VTnh Long {Quang Tri la diadhuang dat diem cao nhat); cac tinh/thanh phd trong nhom dat diem thap nhat:Hai Phong, Dac Lac, Thanh phd Hd Chi Minh, Ha Nam (Hdi Phdng la diaphuang cd diem thap nhat).1.2.5. N d i dung 5, Thii tuc hanh chinh cdngDiem trung binh toan qudc la 7.39 diem, tinh co diem cao nhat la 7.95,tinh c6 diem thap nhat la 6.90. Cac tinli/tlianh phd trong nhom dat diem caoilhat: Quang Ninh, Tra Vinh, Ben Tre, Bac Giang {Quang Ninh la dia phuong3
dat diem cao nhdt); cac tinh/thanh pho trong nhom dat diem thap nhat: BinhDinh, Lam Ddng, Cao BSng {Binh Dinh la. dia phuong c6 diem thap nhdt).1.2.6. N d i dung 6, Cung ung dich vu cdng cho ngudi danDidm trung binh toan quoc la 7.10 diem, tinh co diem cao nhat la 7.68, tinhCO didm thdp nhat la 6.58. Cac tinh/thanh pho ti-ong nhom dat diem cao nhat: NiiihThuan, Da N l n g , Ha Nam, Hda Binh {Ninh Thuan, Dd Ndng Id dia phuong dat diemcao nhdt); cac tinh/thanh phd trong nhdm dat didm thdp nhat: Binli Duong, DacNdng, Cao BSng, Gia Lai {Binh Duong Id dia phuang c6 diem thdp nhdt).1.2.7. N d i dung 7, Quan tri mdi trudngDidm trung binh toan quoc la 4.63 diem, tinh co didm cao nhat la 6.74,tinh CO didm thap nhat la 3.54. Cac tinh/thanli pho trong nhdm dat didm caonhdt: Ddng Thap, A n Giang, Hau Giang, Bdn Tre {Dong thdp Id dia phuong cddiem cao nhdt); cac tinh/thanh phd trong nhdm dat didm thap nhat: Lam Ddng,Thanh phd Hd Chi M i n h , Ha Ndi, Hung Ydn, Hai Phdng, Ha Nam {Hung Yen Id7rFdia phuang cd diem thdp nhdt).1.2.8. N d i dung 8, Quan tri Dien t i iDidm trung binh toan qudc la 2.99 didm, tinh cd didm cao nhat la 4.24,tinh cd didm thdp nhat la 1.93. Cac tinh/thanh pho trong nhdm dat didm cao nhatDa Ndng, Bdc Giang, Quang Ninh, Nghe A n {Dd Ndng Id dia phuong cd diemcao nhdt); cac tinh/thanh phd trong nhdm dat didm thap nhat: Tidn Giang, Hud,7FFQuang Ngai {Quang Ngdi Id dia phuang cd diem thdp nhdt).Theo Bao cao Chi so PAPI 2018: Cd hai tinh la Quang N i n h va Dong thapkhdng cd didm tdng hop PAPI {02 chi sd ndi dung khdng cd diem Id Cdng khaiminh bach, Kiem soat tham nhung trong khu vuc cdng) do du lieu cua hai tinhcd sai sd Idn, can tiep tuc danh gia thdm.2. C h i so P A P I nam 2018 - tinh Son L a2.1. Kdt qua chungILeo bao cao PAPI 2018, Chi so PAPI tinh Son La nam 2018 d t 43,78 diemthuoc nhdm 16 tinh /thanh phd dat didm trung binh cao, tang 8,15 didm (2017 dat35,63 diem thudc nhdm 15 tinh /thdnhphd dat diem trung binh thdp); nam 2018 bdsung thdm 2 chi sd ndi dung mdi la Quan tri mdi tru'dng va Quan tri dien tu.Theo quy dinh, Chi sd Hieu qua Quan tri va Hanh chinh cdng d p tinh (PAPI)khdng danh gia xdp loai theo thu bac ma td chuc phan loai theo 04 nhdm (Cao nhdt;trung binh cao; trung binh thdp; thdp nhdt). Tuy nhidn, qua tdng hop sd didmcua cac tinh theo tung ndi dung tinh Son La nam 2018 (theo 06 chi sd ndi dungcua Chi sd PAPI 2018 gdc) dat 36.55 didm, xdp d nhdm Trung binli cao (tdng0.92 diem so vai nam 2017, nam 2017 xep a nhdm Trung binh thdp); xdp d v i tri34/63 tinh, thanh phd, tang 13 bac so v d i nam 2017 (nam 2017 xip a vi tri4 7/63 tinh, thdnh phd).4
a) Cac chi so noi dung tang diem so vdi nam 2017 (Tong diim tdng: 1,72 diim)- Kiem soat tham nhung trong Idiu vuc cong dugc 6.52 didm, tang 0.44( idm {ndm 2017 duac 6.08 diem).- Thu tuc hanh chinh cong dugc 7.49 diem, tang 0.55 didm (nam 20174ugc 6.94 didm).- Cung ung dich vu cong dugc 6.95 didm, tang 0.28 diem (ndm 2017 dugc6 .67 diem).b) Cac chi so noi dung giam diem so vai ndm 2017 (Tong diem giam: 0.38 diem)- Tham gia ciia ngudi dan d cap co sd: dugc 5.30 didm, giam nhe 0.054idm (ndm 2017 dugc 5.35 diim).- Trach nhiem giai trinh vdi ngudi dan: dugc 5.11 diem, giam nhe 0.03 iem (ndm 2017 dugc 5.14 diim).- Cdng khai minh bach: dugc 5.16 didm, giam 0.3 diem (ndm 2017 dugc5 .46 diem).c) Hai chi so mdi khao sat cua ndm 2018 (Tdng diem: 7.23 diem)- Quan tri mdi trudng dugc 4.49 didm.- Quan tri dien tii dugc 2.74 didm.2.2. Kdt qua cu the ciia tung chi sd ndi dunga) Tham gia ciia ngudi dan d cap co sd: didm dat dugc thudc nhdm trungt i n h thap: Chi sd thanh phan Chat lugng ban cii dat didm cao nhat (1.72 didm);F\7F702 chi sd thanh phan dat diem Trung binh thap la T r i thiic cdng dan (1.03 didm),Dong gdp t u nguydn (1.06 diem);b) Cdng khai minh bach: didm dat dugc thudc nhom trung binh thap: Chiad thanh phan Tidp can thdng tin (0.85 didm) va Cdng khai minh bach danh sachhd ngheo (1.74 diem) dat diem trung binh cao; chi sd thanh phan Cdng Idiain i n h bach ngan sach cap xa, phudng (1.31 didm) dat didm Trung binh thap; chisd thanh phdn Cdng khai minh bach quy hoach su dung dat/gia dat dat didm thapnhat (1.27 diem).c) Trach nhiem giai trinh vdi ngudi dan: didm dat dugc thudc nhdm trungF*yFrF'*'binh cao: Chi sd thanh phan Giai quydt khidu nai, td giac cua ngudi dan (1.2677FFy.F* 7didm) dat didm cao nhat; chi sd thanh phan Tidp can dich vu tu phap (1.94 didm)dat diem Trung binh cao; chi sd thanh phan Tuong tac vdi cac cap chinh quyendat didm trung binh thap (1.91 didm).d) Kidm soat tham nhung trong khu vuc cdng: didm dat dugc thudc nhdm F 7'''trung binh cao: Chi sd thanh phan Cdng bang trong tuydn dung vao khu vuc7FF'7 7c dng (1.13 didm) va Quydt tam phdng chdng tham nhung (1.92 didm) dat didmtrung binh cao; chi sd thanh phan Kidm soat tham nhung trong cung ung dich vu5
cong (1.94 diem) dat d i i m Trung binli thap; chi s i thanh p h i n Kiem soat thamnhung trong chinh quyen dat diem thap nhat (1.52 diem).d) Thu tuc hanh chinh cong: diem dat dugc thuoc nhom trung binli cao: Chiso thanli phan Dich vu d p phep xay dung (1.92 diem) dat diem cao nhat. Chi sothanli phan Dich vu chung diuc, xac nhan (1.87 diem) va Dich vii cap giay chungnhan quyen su dung dat (1.79 diem) dat diem trung binh cao; chi so thanli phanDich vu hanh chinh cap xa/phuong (1.91 diem) dat diem Trung binli thap.e) Cung ung dich vu cong: diem dat dugc thuoc nhom trung binh thap: Chi sothanh pliln Dich vu Y t l cong cong (2.05 diem), Dich vu giao due tieu hoc cong lap(1.67 diim) va A n ninh, trat tu khu dan cu (1.47 diem) dat diem trung binli cao; chi/\ r7F7SO thanh phan Ca so ha tang can ban dat diem thap nliat (1.76 diem).f) Quan t r i M o i truong: Chi so thanh phan Chat lugng Idiong Ichf (2.07diem) dat diem trung binh cao; chi so thanh phan Nghiem tuc trong bao ve moitruong (1.93 d i i m ) va C h i t lugng nude (0.49 diem).g) Quan t r i dien t u : Chi so thanh phan Su dung cong thong tin dien tu ciiachinh quyen dia phuong (0.59 diem) dat diem trung binh cao; chi so thanh phanTiep can va su dung Internet tai dia phuang (2.15 diem).3. Danh gia chungrFrr jrChi so PAPI nam 2018 tinh Son La la ket qua su no luc co gang Ion tronglanh dao, chi dao cua Tinh uy, H D N D , U B N D tinh ve doi m d i cdng tac cai eachhanh chinh, nang cao chat lugng quan tri, hanh chinh cdng. Dac biet la hoanthien the che, co che chinh sach, ddi mdi quan ly, dieu hanh de nang cao chatlugng cai each hanh chinh va quan t r i cdng, dugc nhan dan ddng tinh ung hd,nhat la ddi mdi trong thuc hien tham gia cua ngudi dan tai co sd, thuc hien cdngkhai, minh bach, ddi mdi thu tuc hanh chinh cdng. Ket qua day manh cdng taclanh dao, chi dao cua tinh ve cai each hanh chinh cdng, nang cao nang luc canhtranh, chi sd chat lugng Quan t r i hanh chinh cdng, gdp phan vao tang trudngkinh t l nam 2018. k i t qua, nam 2018 Chi sd PAPI tinh Son La x I p d nhdmTrung binh Cao, tang 13 bac so vdi nam 2017 (tu vi tri 47 len 34/63 tinh thdnhtrong toan qudc). Chi sd PAPI la tieu chi phan anh hieu qua cua Bd may cdngquyen trong quan t r i va hanh chinh cdng d nhung ITnh vuc ngudi dan quan tam.Do ngudi dan danh gia, nhan xet. Cd y nghTa quan trgng de rut kinh nghiem d lra cac giai phap nang cao chi sd quan tri va hanh chinh cdng.F\FFF\Ben canh ket qua da dat dugc, can het sue luu y mot sd chi sd thanh phangiam nhe so nam 2017: Tham gia ciia ngudi dan d cap co sd; Trach nhiem giaitrinh vdi ngudi dan; Cdng khai minh bach va 02 chi so ndi dung mdi Quan triM d i trudng, Quan tri dien t u thudc nhdm diem thap, de cd giai phap hieu qua v ltd chuc bd may, neu cao tinh than trach nhiem, ky luat, ky cuong cua cdng chuc,vien chuc trong thuc hien cdng vu, nang cao chi so PAPI nam 2019.6
III. K I E N NGHI, D E XUATDe tiep tuc trien Idiai co hieu qua nliiem vu phat t r i i n kinh te - xa hoi nam2019, phan dau nang cao Chi so nang luc canh tranh c§p tinli (PCI), Chi s6 caicac hanh chinh (PARINDEX) va Chi so quan tri va hanh chinh cong (PAPI), gopphan thuc hien thang Igi Nghi quyet dai hoi l l n thu X I V cua Dang bo tinh,UBND tinh trinh Ban Thudng v u Tinh uy xem xet cho y k i l n mot s i chii truong,nhiem vu, giai phap cu the nhu sau:1. Giao UBND tinh chi dao1.1. Van phong UBND tinh- Dang tai day du TTHC cua ca 3 cap len Cong thong t i n dien t i i tinh,dong thdi, thuc hien ket noi v d i Co sd du lieu quoc gia theo dung quy dinh taiNghi dinh 92/2017/ND-CP ngay 07/8/2017 ciia Chinh phu. Don d i e , k i l m traviec cong khai TTHC tai bg phan mot cua, tren Cdng/Trang thong tin dien t i icua nganh, dia phuong day dii, diing quy dinh.- Nghien ciiu, ban hanh van ban hudng dan cac cap, cac nganh lua chgn,de xuat, xay dung 16 trinh ke hoach thuc hien 20% TTHC thudng xuyen phatsinh hd so thuc hien tai cho toan bd quy trinh giai quyet ddi v d i TTHC thudctfliam quyen giai quylt ngay tai Trung tam Phuc vu Hanh chinh cdng tinh va50% TTHC thudng xuyen phat sinh hd so tai Bd phan tiep nhan va tra ket quacap huyen, cap xa, gdm: Viec hudng dan; tiep nhan va tra ket qua; x u ly va thamdinh hd so; phe duyet ket qua TTHC. Ra soat, cap nhat, bd sung ban hanh Quyetdinh cdng h i danh muc thii tuc hanh chinh thuc hien qua dich vu buu chinhcdng ich tai tinh Son La.r77r- Tiep tuc td chiic kiem tra, danh gia chat lugng hoat ddng cua Bd phanl iep nhan va tra ket qua, nhat la trach nhiem cua can bd, cdng chuc thuc hienviec t i l p nhan, giai quylt va tra ket qua thii tuc hanh chinh cho ngudi dan, tdchuc; kip thdi chin chinh nhung hieu hien gay khd khan, phien ha, nhung nhieu.- Chii tri, phoi hgp vdi cac sd: Sd Xay dung cung cap day dii thdng tin chidan va b i l u mau can thuc hien t u Cdng thdng tin dien t i i ciia tinh khi lam thii tucrFf»cap phep xay dung; Sd Tai nguyen va M d i trudng cung cap dii thdng tin chi danva hieu m l u c i n thuc hien tu Cdng thdng tin dien tu ciia tinh Idii lam thii tuc capgiay chiing nhan quyen sii dung dat.1.2. S d N o i v u- T i l p tuc tham muu to chiic thuc hien cd hieu qua Thdng bao sd 332TB/TU ngay 25/4/2016 ciia Ban Thudng vu tinh liy v l t i l p tuc thuc hien cac giaiihap nang cao Chi s i PAPI, K I hoach s i 82/KH-UBND ngay 16/6/2016 v l nangcao Chi s i PAPI giai doan 2016-2020; K i t luan s i 492-KL/TU ngay 07/9/2016ciia Ban Thudng vu tinh liy ve tiep tuc thuc hien cac giai phap nang cao chi sdCCHC ciia tinh; K I hoach nang cao Chi s i PAPI nam 2019 ciia tinh;- T d chiic thuc hien K I hoach t r i l n khai D I an " H d trg cai thien Hieu quaQuan tri va Hanh chinh cdng tinh Son La giai doan 2018-2019" nam 2019.7
- T i l p tuc t r i l n khai De an thi diem mo hinh mot cua lien thong hien daidoi voi phudng, thi tran va mot so xa tren dia ban tinh.fF7- Ban hanh Ke hoach trien khai Do ludng su hai Idng ciia ngudi dan doivdi su phuc vu hanh chinh ciia cac co quan hanh chinh nha nude tren dia bantinh nam 2019.- Xay dung De an thi nang ngach, thang hang vien chiic; K I hoach tuyendung cong chiic; xay dung Quy tac ling x i i ciia can bo, cdng chuc khi thi hanlinhiem vu cdng vu, khi phuc vu nhan dan, doanh nghiep.- To chiic thanh tra, kiem tra cdng vu, kiem tra dot xuat viec chap hanh kyluat, ky cuong hanh chinh; k i l m tra cdng tac CCHC; Idem tra ve cdng tac dan vantrong CO quan hanh chinh nha nude, don v i su nghiep cdng lap thudc U B N D tinh.- T r i l n khai Ke hoach tap huan hdi dudng kien thuc ve dan van, dan chiitrong CO quan hanh chinh nha nude, don v i su nghiep cdng lap va chinh quyencac cap; Td chiic hdi dudng, tap huan cdng tac CCHC tai cap huyen.- Tiep tuc phdi hop v d i hoc vien Hanh vien Chinh tri qudc gia Hd ChiMinh trien khai tap huan ve Chi sd hieu qua Quan tri va hanh chinh cdng.- Tham muu cho \tinh td chuc Hdi nghi cap tinli danh gia nit kinhUBND7F7Fnghiem ve td chiic chi dao, trien khai ket qua thuc hien chi sd PCI, PAPI nam'7*72018, trien khai nhiem v u nam 2019 (xong trudc ngay 20/4/2019). Trien khaicac giai phap de nang cao 03 ndi dung giam diem trong chi sd PAPI.1.3. Thanh tra tinh \F )F- Nghien ciiu, ra soat, de xuat bd sung, hoan thien Quyet dinh ciia U B N D rFFtinli ban hanh quy dinh ve tiep nhan, x i i ly giai quyet don kien nghi, phan anh trendia ban tinh.F7FFF7FF - Hudng dan cac cap, cac nganh td chiic tdt viec tiep cdng dan, ddi thoaivdi ngudi dan; tap trung giai quyet diit diem nhung kien nghi ciia nhan dan, giaiquyet khieu nai, td cao ciia cdng dan.1.4. Giao Cong an tinhChii tri, phdi hgp v d i cac sd, nganh lien quan, U B N D cac huyen, thanli phdtd chuc trien khai cac giai phap nham giu vung an ninh trat tu tren dia ban khudan cu; cac chuomg trinh muc tieu qudc gia ve phdng, chdng tdi pham, phdng,chdng ma tiiy; day manh phong trao toan dan tham gia bao ve an ninh Td qudctheo K I hoach SO S G / K H - U B N D ngay 21/02/2019 ciia U B N D tinh. Thuc hien tdtke hoach chuyen hda dia ban trgng diem ve an ninh trat tu theo Ke hoach.1.5. Sd Ke hoach va Dau tu- Thudng xuyen td chiic ddi thoai, thao gd khd khan kip thdi cho doanhnghiep dinh ky hang quy va hoat ddng ky niem ngay Doanh nhan Viet Nam; tdchiic "Chuang trinh cd phe doanh nhan ". FFF- De xuat cac giai phap can ddi ngudn vdn thuc hien cac chuong trinh,Nghi quylt Dai hdi X I V Dang bd tinh quy dinh (100% xa cd dudng giao thdngcung hda, 97,5% hd gia dinh cd dien ludi).8
1.6. Sd Lao dong Thirong binh va Xa hoiTham mim cho U B N D tinh ban hanh va trien Idiai K I hoach ra soat hongheo, ho can ngheo nam 2019; van ban trien khai thuc hien Chuang trinh muctieu quoc gia giam ngheo ben vung nam 2019; don doc, huc'mg dan va kiem tra,giam sat viec thuc hien ra soat hg ngheo, hg can ngheo tai cac huyen, thanli pho;em xet x u ly trach nhiem nhimg ngudi thong ke, dieu tra lap danh sach nhungt rudiig hgp khdng phai hd ngheo vao danh sach hd ngheo.1.7. Giao Sd Tir phapf7F- Tiep tuc thuc hien Ke hoach cdng tac PBGDPL; hda giai d ca sd, chuaiitjiep can phap luat nam 2019.- Chu t r i , phdi hgp vdi cac sd, ban, nganh va U B N D huyen Mdc Chaubhdi hgp vdi Sd T u phap tinh Hua Phan, nude Cdng hoa dan chu nhan dan Laoto chuc H d i tuyen truyen phap luat bang hai thu tieng Viet Nam va tieng Lao taikhu vuc bien gidi tren dia ban huyen Mdc Chau (Mdc Chdu - Sdp Ban) sau khiugc su nhat tri cua hai tinh Son La - Hiia Phan.1.8. S d Y t e- Tidp tuc td chiic lay y kien danh gia ciia benh nhan, ngudi nha benhhan vd thai do, ling x i i ciia dpi ngu y, bac sT trong qua trinh Idiam, chua benh.- Tridn khai nhiem vu xa hdi hda ITnh vuc y td theo kd hoach de ra.1.9. Sd Giao due va Dao tao- Td chiic lay y kien ciia phu huynh hgc sinh vd thai dd ciia giao vidn ddi\[di cac hgc sinh va chat lugng day hgc ciia giao vidn; tang cuang quan ly cackhoan ddng gdp va vide day them, hgc thdm.7F- Tham muu trien khai Ke hoach thuc hien xa hdi hda cac hoat ddng cungi iig dich vu cdng tren ITnh vuc giao due theo kd hoach dd ra.1.10. Sd Tai nguyen va Mdi trudngFFr F- Thuc hien cdng bd, cdng khai quy hoach, kd hoach su dung dat chi tidt\)a khung gia d i t hien thdi trdn Cdng thdng tin dien t u ciia tinh, cua Sd Taiguydn va M d i trudng.- Thudng xuydn kidm tra tai UBND d p huyen, U B N D cap xa dd kip thdidhin chinh vide cdng khai quy hoach, ke hoach sii dung dat thdng bao cu thd vdriuc dich sii dung dat, miic gia den bu khi thu hdi dat; cdng khai ke hoach dau tuciia cac du an trdn dia han va ket qua x u ly cac vu vide qua giam sat d khu dan cu.- K i d m tra, giam sat cac doanh nghiep tren dia ban tinh trong viec thucidn nghTa vu bao vd mdi trudng.1.11. Sd Cong thiro ngDay nhanh tidn dd cac du an cap dien cho cac hd dan nam 2019, phan dauam 2019 dat 96% sd hd dan cd dien ludi qudc gia.9
1.12. Sd Thong tin va Truyen thong- K h l n truong hoan thanh viec t r i l n Idiai He t h i n g thong tin mot cua dientu d p tinh; chu tri tham muu Uy ban nhan dan tinh to chuc trien khai thiic hiendich vu cong true tuyen muc do 3, muc do 4 theo dung muc tieu, yen cau ciiaChinh phu tai Nghi quyet s i 02/NQ-CP ngay 01/01/2019, dam bao tich hop,chia se thong tin vdi He t h i n g thong tin mot cua dien tu d p bo va Cong dich vucong quoc gia khi dugc dua vao van hanli.- Ban hanh quy trinh noi bo, Quy trinh dien tu doi v d i viec giai quyet tungTTHC d p tinh, huyen, xa thuc hien t h i n g nhit tren dia ban tinh dap ung quydinh. Phin d l u d i n c u l i nam 2019, 100% h i so giai quylt thu tuc hanh chinhdugc cap nhat, theo doi tinh hinh thuc hien thong qua He t h i n g thong tin motcua cua tinh.- T i l p tuc ra soat, dang tai d l y du TTHC ciia 3 d p tren Cong thong tinhanh chinh cong ciia tinh. Ban hanh Danh muc TTHC dugc t i l p nhan true tuyentren Cong dich v u cong d p tinh; siia doi, bo sung Quy che hoat dong ciia Congdich vu cong.1.13. Sd Nong nghiep va P T N TT i l p tuc t r i l n khai viec cung d p nude sach cho ngudi dan theo chuongtrinh muc tieu quoc gia ve nude sach va ve sinh moi trudng ndng thon.1.14. Dai phat thanh - Truyen hinh: Duy tri Chuyen muc ''Giam doc Sovdi cu tri" phat song tren Dai Phat thanh - T r u y i n hinh tinh. T I chiic tuyentruyin nhiem vu, giai phap nang cao Chi s i PCI va PAPI nam 2019; k i t qua noibat Chi s i PAPI nam 2018.2. De nghi Uy ban Mat tran To quoc Viet Nam tinh: Chii tri, p h l i hgpvdi cac sd, nganh lien quan to chiic trien khai thuc hien cac giai phap nang caochat lugng hoat dgng ciia Ban Thanh tra nhan dan va Ban Giam sat dau tu ciiaA/7Acong dong cap xa tai ca sd de gdp phan nang cao trach nhiem giai trinh cuachinh quyen ca sd ddi v d i ngudi dan; tang cudng cdng tac tuyen truyen de nangcao trach nhiem cua cac cap, cac nganh, cac ca quan, dan v i thuc hien tdt quyche dan chii tai ca sd, nhat la thuc hien phuang cham "Dan biet, dan bdn, danIdm, dan kiem tra", thuc hien cac nhiem vu, giai phap nang cao chat lugng chisd CCHC, PAPI ddi v d i su phat trien ben vimg ciia tinh.3. De nghi Ban Tuyen giao tinh uy: Chi dao cac cap, cac nganh, cac diaphuang, cac ca quan thdng tan bao chi trong tinh td chiic quan triet, tuyentruyen, nang cao nhan thiic chinh tri cho ddi ngu can bd, cdng chuc, vien chiveva nhan dan ve y nghTa tam quan trgng ciia viec nang cao chat lugng quan tri vahanh chinh cdng ddi v d i su phat t r i l n ciia tinh. Tao su chuyin b i l n v l nhan thucva td chii'c trien khai thuc hien cac thii tuc hanh chinh lien quan d i n ngudi dan.A 774. De nghi Ban Dan van tinh uy: Tiep tuc bd sung giai phap trien Idiaihieu qua Nghi dinh ciia Chinh phii v l thuc hien dan chu trong hoat ddng ca quan10
va Phap lenh thuc hien dan chii d xa, phudng, thi tran; cu the hoa, dam bao yeu\F7\FF(pan "Dan biet, dan bdn, dan Idm, dan kiem tra". Tham muu de xuat co che tao(Jieu kien cao nhat ngudi dan dugc biet, dugc ban, dugc tham gia hoac kiem tra,giam sat cac ngi dung, van de trudc khi co quan c6 tham quyen quyet dinh.5. De nghi Ban Thudng vu cac huyen uy, thanh uy; cac sd, ban, nganh,UBND cac huyen, thanh pho, cac co' quan, don viFFFCan cii ket qua Chi so PAPI nam 2018, xay dung ke hoach lanh dao, chi3ao d l y manh nang cao cac Chi so thanh phan va Chi so ngi dung thuoc nlidml i l m trung binh cao va cao nhat; xay dung cac giai phap Idiac phuc nhung ChiIso thanh phin va Chi s6 ngi dung thuoc nhdm diem thap nhat va trung binh thaptheo chiic nang, nhiem v u ciia tung co quan, don v i trong nam 2019.Tren day la bao cao chi so Hieu qua Quan t r i va Hanh chinh cdng(PAPI) ciia tinh Som L a nam 2018, U y ban nhan dan tinh tran trgng bao caoBan Thudng v u tinhoy.l. Noi nhan:-Ban Thuong vu Tinh uy (B/c);T T HDND tinh (B/c);D/c Bf thu tinh uy, Chu tich H D N D tinh (B/c);D/c Chu tjch U B N D tinh (B/c);Uy ban M T T Q V N tinh;Cac d/c Pho Chii tich U B N D tinh;VP Tinh uy;V P Doan D B Q H ; V P H D N D tinh;Cac Sd, ban, nganh, don vi su nghi p thuoc tinh;Huyen uy, thanh uy; U B N D cac huyen, thanh pho;Dai Phat thanh - Truyen hinh tinh;Lanh dao V P U B N D tinh;Luu: V T , N C , Hi?p(80ban).T M . UY BAN NHAN DANKT. CIIU TICH11
tinh, thanh phd trong ca nude. Chi sd PAPI ngay cang dugc nhieu co quan, ban nganh, td chuc trong va ngoai nude tham khao, su dung. Dac biet cac tinh, thanh phd tren toan qudc ngay cang quan tam tdi chi sd PAPI. Sd tinh, than
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trien9 khai thirc hien cac noi dung danh gia cua Chi sor PAPI, trong do phan cong cu the trach nhiem cua co quan, don vi chu tri thuc hien timg tieu chi, tieu chi thanh phan cua Chi so PAPI. Voi vai tro la co quan thuong true giup UBND tinh trien khai cac nhiem vu lien quan denr Chi sor PAPI
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