Resume Of Alan Bluwol

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Resume of Alan BluwolDetails:Location:Mobile:Email:Website :Sydney, Australia0404 294 557alan@bluwol.comalan.bluwol.comObjectives:To secure a position in a reputable establishment that offers an ongoingchallenge, professional development and leadership opportunities, whereby mydiligence, dedication and the ability to acquire new skills will be an asset.Employment History:SAS Customer Intelligence SMEOptus, TelecommunicationsPeriod: April 2013 ‐ PresentThe purpose of my position is to assist with defining and promoting changes to theend‐to‐end business processes of the Optus Marketing function, and training,mentoring and documenting best practice use of SAS CIMain Duties: Defining End‐to‐end Business Process of Marketing Design of best practice Campaigning Mentoring, training and developing the Campaigns Team in bestpractices Unlocking the broader capabilities of SAS CI Fully documenting all new processes Process re‐engineering to maximize the tools effectiveness Transitioning workarounds into longer‐term, strategic processes Lifting the Campaign Team capabilities and skill‐sets Initiating an induction process Contributing to the development of the new SAS CI Training Programsincluding: Supporting the Training Program development and delivery QA the training program Performing SME role during training delivery, and Acting as post training point of contact

ConsultantServian, IT ConsultingPeriod: July 2012 ‐ PresentAs an IT consultant I work in partnership with clients, advising them how to useinformation technology to meet their business objectives or overcome problems.Main Duties: improve the structure and efficiency of their information systems strategic guidance to organisations with regard to: technology, IT infrastructures, and the enablement of major business processes through enhancements to IT provide highly expert technical assistance, and responsible for user training and feedbackTasks typically involve: meeting with clients to determine requirements understanding a client's work practices and the nature of their business liaising with staff at all levels of a client organisation defining software, hardware and network requirements giving objective advice on the use of IT developing agreed solutions and implementing new systems presenting solutions helping clients with change‐management activities designing, testing, installing and monitoring new systems preparing documentation and presenting progress reports to customers organising training for users and other consultantsOther Duties: SAS AmbassadorClients: Optus – August 2012 ‐ PresentCampaign AnalystOptus, TelecommunicationsPeriod: August 2012 ‐ April 2013 (9 months)The purpose of my position is to assist with the migration of Marketing Campaignsfrom Teradata CRM to SAS CI.Main Duties: Liasing with Marketing Executives to gather Requirements Discussing Campaign Delivery Strategies Developing Campaigns in SAS Customer Intelligence Studio (SAS CI) Migrating existing TCRM Campaigns into SAS CI Building re‐usable templates to standardise development practices

Testing data quality and campaign deliverablesQA CampaignsMentoring and training the Campaigns TeamTechnologies: SAS Customer Intelligence Studio SAS PL Teradata: BTEQ/SDeveloper/AnalystQBE, InsurancePeriod: January 2008 – July 2012 (4 years 6 months)The purpose of my position is to provide application support, enhancement, projectand consulting services to QBE business units.Main Duties: ETL/ Stored Procedure development, enhancement and optimisation Maintenance of data models Systems, Business and Data analysis Production support for all systems Data migration, extraction, conversion and reporting Automation and optimisation of Data Warehouse infrastructure Architectural and design consultation Liaising with business units Manage project work at all phases of SDLC System technical documentationTechnologies: DataStage – ETL DB2 – SQL/SP Unix – ScriptingESP – Enterprise SchedulerOther Duties: Member of the CEO Advisory board Occupational First Aider for IT Business UnitCasual IT SupportErming Building Services, ConveyancingPeriod: 2006 ‐ Present (7 years)Main Duties: Web application development, enhancement and optimisation Website maintenance Upgrade desktop systems Hardware and Network installation/configuration Data backup and restoration Developing and maintaining a CRM portal web application

Coordinating e‐mail marketing campaignsDesigning advertisement graphicsTechnologies: Apache 2.2.3 MySQL 5.0.27 PHP 5.2.0 JavaScript / jQuery X/HTMLCSSAdobe Fireworks CS3Sales AssistantOfficeworks, RetailPeriod: March ‐ October 2007 (8 months)Duties: Fielding telephone calls, customer service, retrieving furniture fromreceiving dock, filing, providing suggestions/recommendations and adviceto customers concerning office equipment including furniture, electronicdevices and stationary.Casual ReceptionistErming Building Services, ConveyancingPeriod: 2004 ‐ 2006 (3 years)Duties: Main office duties including data entry, processing official contracts anddocuments, filing company records, finalising business accounts, attendingbusiness phone calls, composing and distributing various company lettersas well as arranging and attending client settlements.IT AssistantOmni Systems, I.T.Period: August ‐ November 2003 (4 months)Duties: Workplace analysis, system/utility software, hardware and networkinstallation, system implementation, troubleshooting, updating andconfiguring POS systems and software.Skill Summary:Non‐Technical Strong communication and writtenskills Strong interpersonal skills Ability to work independently and aspart of a team Sound organisational skills Ability to listen and respect others’opinionsOutgoing and reliableTrustworthy and politeDiligent and committed to achievingthe bestFluent English & Spanish

Technical DataStage Server Edition 7.5.3 Unix Scripting (Intermediate) SQL/SP ‐ DB2 (Advanced) WebFocus Reporting (Basic) Microsoft Office Suite (Advanced) Adobe Fireworks (Intermediate) SAS Customer Intelligence (Adv.) SAS PL (Basic) Teradata BTEQ/SQL (Intmd.) CA ERwin Data Modeller (Intmd.)Sybase PowerDesigner (Intmd.)Web Application developmento PHP (Adv.)o MySQL (Adv.)o HTML (Adv.)o CSS (Adv.)o Javascript/jQuery (Intmd.)Education and Training:Tertiary: 2009 – 2010 – Master of IT in Information SystemsMacquarie University – GPA: 4.0Award: Vice Chancellors Commendation for Academic Excellence 2005 – 2007 – Bachelor of e‐Business in Information TechnologyMacquarie University – GPA: 3.42 2004 – Certificate III – Mortgage Lending – OTENTAFE NSW North Sydney Institute 2003 – Statement of Attainment – Network Engineering – CISCOTAFE NSW North Sydney InstituteSecondary: 2004 – NSW High School Certificate – Marsden High School 2002 – NSW School Certificate – Marsden High SchoolTraining: SAS Customer Intelligence StudioSAS Visual Analytics Standalone InstallIBM InfoSphere DataStage 8.7IBM DB2 SQL for Experienced UsersIBM DB2 Stored ProceduresMicroStrategy BI Reporting Version 9Tableau BI Reporting Version 8Project Management Fundamentals ‐ PMBOKInformation Technology Infrastructure Library ‐ ITILInformation Builders WebFocus ReportingEmerging Leadership Program ‐ QBEOccupational First Aid – Statement of Attainment ‐ St JohnGeneral Insurance ‐ ANZIIFExtra Curricular: Golden Key Society IT Coordinator – Volunteer (5 years) Presenter at University Open Day, Macquarie University – Volunteer(Current)

Resume of Alan Bluwol Details: Location: Sydney, Australia Mobile: 0404 294 557 Email: alan@bluwol.com Website : alan.bluwol.com Objectives: To secure a position in a reputable establishment that of

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