Request For Proposal: 3267 PROJECT MANAGEMENT OFFICE
State of NevadaDepartment of AdministrationBrian SandovalGovernorPurchasing DivisionPatrick CatesDirector515 E. Musser Street, Suite 300Carson City, NV 89701Jeffrey HaagAdministratorState of NevadaPurchasing DivisionRequest for Proposal: 3267ForPROJECT MANAGEMENT OFFICE (PMO) SERVICES FOR CHILDSUPPORT ENFORCEMENT (CSE) SYSTEM REPLACEMENTPROJECTRelease Date: December 22, 2016Deadline for Submission and Opening Date and Time:February 10, 2017 @ 2:00 PMRefer to Section 9, RFP Timeline for the complete RFP scheduleFor additional information, please contact:Gail Burchett, Purchasing Officer IIState of Nevada, Purchasing Division515 E. Musser Street, Suite 300Carson City, NV 89701Phone: 775-684-0172Email address: gburchett@admin.nv.gov(TTY for Deaf and Hard of Hearing: 1-800-326-6868Ask the relay agent to dial: 1-775-684-0172/V.)Refer to Section 12 for instructions on submitting proposalsPMO Services for CSE System Replacement ProjectRFP 3267Page 1 of 96
VENDOR INFORMATION SHEET FOR RFP 3267Vendor Must:A) Provide all requested information in the space provided next to each numbered question. Theinformation provided in Sections V1 through V6 will be used for development of the contract;B) Type or print responses; andC) Include this Vendor Information Sheet in Tab III of the Technical Proposal.V1Company NameV2Street AddressV3City, State, ZIPV4V5V6Telephone NumberArea Code:Number:Area Code:Number:Extension:Facsimile NumberExtension:Toll Free NumberArea Code:Number:Extension:Contact Person for Questions / Contract Negotiations,including address if different than aboveV7Name:Title:Address:Email Address:V8V9V10V11Area Code:Telephone Number for Contact PersonNumber:Extension:Area Code:Facsimile Number for Contact PersonNumber:Extension:Name of Individual Authorized to Bind the OrganizationName:Title:Signature (Individual must be legally authorized to bind the vendor per NRS 333.337)Signature:Date:PMO Services for CSE System Replacement ProjectRFP 3267Page 2 of 96
TABLE OF CONTENTS1. PROJECT OVERVIEW . 42. ACRONYMS/DEFINITIONS . 63. BACKGROUND . 164. SCOPE OF WORK. 295. COMPANY BACKGROUND AND REFERENCES . 446. PROJECT COSTS . 537. FINANCIAL . 548. WRITTEN QUESTIONS AND ANSWERS . 559. RFP TIMELINE . 5610. REFERENCE LIBRARY . 5611. PROPOSAL SUBMISSION REQUIREMENTS, FORMAT AND CONTENT . 5712. PROPOSAL EVALUATION AND AWARD PROCESS . 6813. TERMS AND CONDITIONS. 6914. SUBMISSION CHECKLIST . 82ATTACHMENT A – CONFIDENTIALITY AND CERTIFICATION OF INDEMNIFICATION . 83ATTACHMENT B – TECHNICAL PROPOSAL CERTIFICATION OF COMPLIANCE . 84ATTACHMENT C – VENDOR CERTIFICATIONS . 85ATTACHMENT D – CONTRACT FORM . 86ATTACHMENT E – INSURANCE SCHEDULE FOR RFP 3267 . 87ATTACHMENT F – REFERENCE QUESTIONNAIRE . 88ATTACHMENT G – PROJECT DELIVERABLE SIGN-OFF FORM . 89ATTACHMENT H – STATEMENT OF UNDERSTANDING . 90ATTACHMENT I – PROPOSED STAFF RESUME . 91ATTACHMENT J – PROJECT COSTS . 92ATTACHMENT K – COST PROPOSAL CERTIFICATION OF COMPLIANCE . 93ATTACHMENT L – CERTIFICATION REGARDING LOBBYING . 94ATTACHMENT M – FEDERAL LAWS AND AUTHORITIES . 95ATTACHMENT N – PROJECT MANAGEMENT RESPONSIBILITIES . 96PMO Services for CSE System Replacement ProjectRFP 3267Page 3 of 96
A Request for Proposal (RFP) process is different from an Invitation to Bid. The State expectsvendors to propose creative, competitive solutions to the agency's stated problem or need, asspecified below. Vendors’ technical exceptions and/or assumptions should be clearly stated inAttachment B, Technical Proposal Certification of Compliance with Terms and Conditions of RFP.Vendors’ cost exceptions and/or assumptions should be clearly stated in Attachment K, CostProposal Certification of Compliance with Terms and Conditions of RFP. Exceptions and/orassumptions will be considered during the evaluation process; however, vendors must be specific.Nonspecific exceptions or assumptions may not be considered. The State reserves the right tolimit the Scope of Work prior to award, if deemed in the best interest of the State per NRS333.350(1).Prospective vendors are advised to review Nevada’s ethical standards requirements, including butnot limited to, NRS 281A and the Governor’s Proclamation, which can be found on thePurchasing Division’s website (http://purchasing.nv.gov).1.PROJECT OVERVIEWThe State of Nevada Purchasing Division on behalf of the Division of Welfare and SupportServices (DWSS) is currently seeking vendors that can provide Project Management Office(PMO) Services.The Nevada Department of Health and Human Services (DHHS), Division of Welfare andSupportive Services (DWSS), Child Support Enforcement Program (CSEP) is undergoing atechnology modernization initiative to replace the child support portion of the aged NevadaOperations of Multi-Automated Data Systems (NOMADS) application with modern technology.Nevada CSEP conducted a feasibility study that concluded that a transfer system alternativerepresents the most appropriate approach to replacing the current child support automatedsystem, which is the child support portion of NOMADS. The replacement system called theNevada Child Support Enforcement Automated System (NCSEAS) is a solution based onCalifornia’s Child Support Enforcement (CSE) system except for the data warehouse / reportingcomponents which will instead be based on Nevada’s existing data warehouse / reportingcomponent. The project’s goals are to better satisfy federal and state processing mandates,upgrade aging software architectures, and offset and avoid expensive future maintenance costs.The CSEP has set high expectations for the NCSEAS. The objectives for the modernized systemare that the system must effectively interface with external partners, systems, data exchanges, aswell as with customers. It must also be intuitive and user friendly for both beginning andexperienced users, and operate in an efficient and cost effective manner. To achieve theseexpectations and overcome limitations with the current child support enforcement system, theNCSEAS must be able to adapt to changing business needs and be characterized as maintainable,extensible, flexible, and reliable.1.1Select project management and quality assurance contract staff will be brought onboardas early as June 7, 2017 to prepare for arrival of the implementation vendor on October 1,2017, which is the project start date.1.2The CSEP has set the initial timeline to complete the design, development, and testing(including User Acceptance Testing) for the NCSEAS to be forty-two (42) months. Thisincludes activities to develop the software for the automated system, beginning withunderstanding the detailed design standards and conventions followed by the softwarePMO Services for CSE System Replacement ProjectRFP 3267Page 4 of 96
development process. After completing the development process, the next activitiesfocus on acceptance testing and finalizing training materials.1.3Following the accepted testing results and completed training materials, the six (6) monthtraining and rollout phase begins. The CSEP plans to roll out the NCSEAS to a pilot sitefirst and then to three (3) regions of users. Users in the pilot site and each of the three (3)rollout groups will receive training on the NCSEAS. After the training and rollout phase,a twenty-four (24) month maintenance and support phase begins. During this phase, theImplementation Contractor will stabilize the NCSEAS for maintenance and operationand work to transition the modernized system’s maintenance and operation tasks to Statestaff.1.4A critical element of Nevada’s risk mitigation strategy for the Child SupportEnforcement System Replacement Project is to maintain a project management structurethat is broad enough to control the full scope of the project and deep enough to controlthe volume of work that needs to flow through the project in order to remain on schedule.1.5The CSEP has determined that the scope and complexity of this project requires othercontracted resources to provide the volume of staff needed and expert knowledge neededto successfully manage and implement this modernized automated child support system.1.6The Program will utilize supplemental vendor resources to support the NCSEAS project.The Project Management Office (PMO) contractor will create a PMO for the NCSEASproject and assist the Program in developing and implementing project control plans andstructures. This contractor will assist in monitoring and updating the projectmanagement plan and schedule. This contractor will assist the Program in coordinatingbetween entities and keeping them contributing to the project per the agreement in theproject charter. This contractor will assist the Program in ensuring that other contractedstaff stay on schedule or otherwise mitigate project delays.1.7In addition to the PMO Contractor, which is the subject of this RFP, the Program will beprocuring the following contractor services:·Quality Assurance (QA)The Program will procure the services of a QA contractor before theImplementation Contractor begins work. This contractor will be independent ofthe Implementation Contractor and will work with and report to the Program’sProject Management Team to develop a quality management plan, monitorproject tasks and activities, and report on deviations from the approved projectmanagement plan. The Program’s staff will work with the QA contractor toensure that the project conforms to the approved schedule and that deliverablesmaintain the high quality expected. The QA contractor will begin work no lessthan sixty (60) days before the start of the project to establish the Program’squality assurance standards and processes.·Staff AugmentationWhere State staff does not possess the individual skill sets necessary or theavailability for supporting the development of the NCSEAS, the Program willPMO Services for CSE System Replacement ProjectRFP 3267Page 5 of 96
procure domain expertise through one or more contracts to augment the statestaff assigned to the NCSEAS project.·Design, Development and Implementation (DD&I)The DD&I Vendor, or simply Implementation Vendor, will complete the design,development, and testing (including User Acceptance Testing) for the project.The CSEP has set the initial timeline for these activities to be forty-two (42)months. This includes activities to develop the software for the automatedsystem, beginning with understanding the detailed design standards andconventions followed by the software development process. After completingthe development process, the next activities focus on acceptance testing andfinalizing training materials.·Independent Verification and Validation (IV&V)The IV&V contractor will not participate in daily project management or projectactivities but will review project plans and documentation with an outsideperspective. The Program will require the IV&V contractor to complete a reportassessing project plans, documentation, accomplishments, and vulnerabilities.The IV&V contract will be managed by an agency outside of DHHS, and theIV&V contractor will provide plans, reports of findings, and recommendationsdirectly to the federal Office of Child Support Enforcement (OCSE) at the sametime the IV&V contractor submits them to the Program, as specified in 45 CFR307.15(b)(10)(ii).1.82.For purposes of this Request for Proposal (RFP), the term PMO Contractor or Proposershall refer to the vendor responding to this RFP and the term the Program shall refer tothe CSEP.ACRONYMS/DEFINITIONSFor the purposes of this RFP, the following acronyms/definitions will be used:AcronymDefinitionACHAutomated Clearing House—an electronic network for financialtransactions.AEIAdministrative Enforcement – InterstateAIXAdvanced Interactive eXecutive – an open, standards-based operatingsystem.ANSIAmerican National Standards InstituteAPDAdvanced Planning Document.AssumptionAn idea or belief that something will happen or occur without proof. Anidea or belief taken for granted without proof of occurrence.PMO Services for CSE System Replacement ProjectRFP 3267Page 6 of 96
AcronymDefinitionAwarded VendorThe organization/individual that is awarded and has an approved contractwith the State of Nevada for the services identified in this RFP.BIBusiness IntelligenceBOEState of Nevada Board of ExaminersBOWBorn Out-of-WedlockBPMSBusiness Process Management SystemBPRBusiness Process Re-EngineeringBRMSBusiness Rules Management SystemCAPCorrective Action PlanCASEComputer Aided Software EngineeringCBACost Benefit AnalysisCFRCode of Federal RegulationsCHIPChildren’s Health Insurance ProgramClient/ServerThe client/server model typically defines the relationship between processesrunning on separate machines. The server process is a provider of services.The client is the consumer of the services. In essence, client/server providesa clean separation of function based on the idea of service.CMConfiguration ManagementCMMICapability Maturity Model IntegrationConfidentialInformationAny information relating to the amount or source of any income, profits,losses or expenditures of a person, including data relating to cost or pricesubmitted in support of a bid or proposal. The term does not include theamount of a bid or proposal. Refer NRS 333.020(5) (b).Contract ApprovalDateThe date the State of Nevada Board of Examiners officially approves andaccepts all contract language, terms and conditions as negotiated between theState and the successful vendor.Contract AwardDateThe date when vendors are notified that a contract has been successfullynegotiated, executed and is awaiting approval of the Board of Examiners.ContractorThe company or organization that has an approved contract with the State ofPMO Services for CSE System Replacement ProjectRFP 3267Page 7 of 96
AcronymDefinitionNevada for services identified in this RFP. The contractor has fullresponsibility for coordinating and controlling all aspects of the contract,including support to be provided by any subcontractor(s). The contractorwill be the sole point of contact with the State relative to contractperformance.COTSCommercial Off-the-Shelf SoftwareCPUCentral Processing UnitCross ReferenceA reference from one document/section to another document/sectioncontaining related material.CSEChild Support EnforcementCSENetChild Support Enforcement NetworkCSEPChild Support Enforcement ProgramCSLNChild Support Lien NetworkCSPIAChild Support Performance and Incentive ActCSTCustodial ParentCustomerDepartment, Division or Agency of the State of Nevada.DBADatabase AdministratorDDMData Driven ManagementDEERSDefense Enrollment Eligibility Reporting SystemDeliverablesProject work products throughout the term of the project/contract that may ormay not be tied to a payment.DETRDepartment of Employment, Training, and RehabilitationDevelopmentEnvironmentA computer system, toolset and methodology used to develop and/or modifyand test new software applications.DHHSDepartment of Health and Human ServicesDivision/AgencyThe Division/Agency requesting services as identified in this RFP.DMDocument ManagementDMVDepartment of Motor VehiclesPMO Services for CSE System Replacement ProjectRFP 3267Page 8 of 96
AcronymDefinitionDORDeliverables Observation ReviewDSDDetailed System DesignDWSSDivision of Welfare and Supportive ServicesEAPEnergy Assistance ProgramEDIElectronic Data Interchange is a standard format for exchanging businessdata. The standard is ANSI X12, developed by the Data InterchangeStandards Association. ANSI X12 is either closely coordinated with or isbeing merged with an international standard, EDIFACT.EFTElectronic Funds Transfer – an electronic transfer of funds through a nationalautomated clearinghouse directly to a designated account.EINEmployer Identification NumberEITSEnterprise Information Technology Services DivisionEIWOElectronic Income Withholding OrderEmailElectronic mailEPLNElectronic Parent Locator Network – The EPLN has been renamed theInterstate Data Exchange Consortium (IDEC).ERDEntity Relationship DiagramESBEnterprise Service BusETLExtract, Transform, LoadEvaluationCommitteeAn independent committee comprised of a majority of State officers oremployees established to evaluate and score proposals submitted in responseto the RFP pursuant to NRS 333.335.ExceptionA formal objection taken to any statement/requirement identified within theRFP.FCRFederal Case RegistryFEINFederal Employer Identification NumberFIDMFinancial Institution Data MatchFIPSFederal Information Processing StandardPMO Services for CSE System Replacement ProjectRFP 3267Page 9 of 96
AcronymDefinitionFlat FileA simple data storage schema based on structured files using ASCII, UTF, orother character-based file formats.FPLSFederal Parent Locator ServiceFTEFull Time EquivalentFTIFull Time EquivalentFunctionalRequirementsA narrative and illustrative definition of business processes independent ofany specific technology or architecture.GAAPGenerally Accepted Accounting PrinciplesGoodsThe term “goods” as used in this RFP has the meaning ascribed to it in NRS§104.2105(1) and includes, without limitation, “supplies”, “materials”,“equipment”, and “commodities”, as those terms are used in NRS Chapter333.GUIGraphical User InterfaceHTTPHypertext Transfer Protocol – A stateless computer-to-computercommunication protocol that underlies most web-based applications.HTTPSHypertext Transfer Protocol Secure – An encrypted variant of HTTP.IDECInterstate Data Exchange Consortium (formerly EPLN)IEEEInstitute of Electrical and Electronics EngineersImplementationContractorINSA vendor responding to this RFP.InteroperabilityThe ability to exchange and use information (usually in a largeheterogeneous network made up of several local area networks).Interoperable systems reflect the ability of software and hardware onmultiple machines from multiple vendors to communicate.IRSInternal Revenue ServiceITINIndividual Taxpayer Identification NumberIV-ATitle IV, Part A of the Social Security Act is the public welfare programs.IV-DTitle IV, Part D of the Social Security Act is the child support program.Immigration and Naturalization ServicesPMO Services for CSE System Replacement ProjectRFP 3267Page 10 of 96
AcronymDefinitionIV-ETitle IV, Part E of the Social Security Act is the child welfare program.IVRInteractive Voice ResponseIV&VIndependent Verification and ValidationIWOIncome Withholding OrderJADJoint Application DevelopmentJEEJava Enterprise Edition – the standard in community-driven enterprisesoftware.JSONJavaScript Object NotationKey PersonnelVendor staff responsible for oversight of work during the life of the projectand for deliverables.LANLocal Area NetworkLCBLegislative Counsel BureauLOILetter of Intent - notification of the State’s intent to award a contract to avendor, pending successful negotiations; all information remains confidentialuntil the issuance of the formal notice of award.MayIndicates something that is recommended but not mandatory. If the vendorfails to provide recommended information, the State may, at its sole option,ask the vendor to provide the information or evaluate the proposal withoutthe information.MSMicrosoftMS-FIDMMulti-State Financial Institution Data MatchMustIndicates a mandatory requirement.Failure to meet a mandatoryrequirement may result in the rejection of a proposal as non-responsive.NACNetwork Access Control (aka Network Admission Control)NACNevada Administrative Code –All applicable NAC documentation may bereviewed via the internet at: www.leg.state.nv.us.NCOANational Change of AddressNCPNoncustodial ParentNCSEASNevada Child Support Enforcement Automated SystemPMO Services for CSE System Replacement ProjectRFP 3267Page 11 of 96
AcronymDefinitionNDNHNational Directory of New HiresNIEMNational Information Exchange ModelNISTNational Institute for Standards and TechnologyNMSNNational Medical Support NoticeNOANotice of Award – formal notification of the State’s decision to award acontract, pending Board of Examiners’ approval of said contract, any nonconfidential information becomes available upon written request.NOMADSNevada Operations of Multi-Automated Data SystemsNPANon-Public AssistanceNRSNevada Revised Statutes – All applicable NRS documentation may bereviewed via the internet at: www.leg.state.nv.us.NSFNon-Sufficient FundsOCROptical Character RecognitionOCSEOffice of Child Support EnforcementOJUROther State JurisdictionOMROptical Mark RecognitionOpen SystemsComputer systems that provide some combination of interoperability,portability and open software standards.OSOperating SystemPAAPermanently Assigned ArrearsPacific Time (PT)Unless otherwise stated, all references to time in this RFP and anysubsequent contract are understood to be Pacific Time.PCPersonal computerPDFPortable Document FormatPHIProtected Health InformationPIERPost Implementation Evaluation ReviewPMO Services for CSE System Replacement ProjectRFP 3267Page 12 of 96
AcronymDefinitionPIIPersonally Identifiable Information – any data that could potentially identifya specific individual.PINPersonal Identification NumberPMBOKProject Management Body of Knowledge – a widely-used projectmanagement framework that aligns readily with waterfall-based SDLCs.PMOProject Management OfficePOCProof of ConceptProductionEnvironmentA computer system, communications capability and applications softwarethat facilitates ongoing business operations. New hardware/software is notintroduced into a production environment until it is fully tested and acceptedby the State.ProgramCSEPProposerA vendor responding to this RFP.ProprietaryInformationAny trade secret or confidential business information that is contained in abid or proposal submitted on a particular contract. (Refer to NRS 333.020(5) (a).PRWORAPersonal Responsibility and Work Opportunity Reconciliation ActPTPacific TimePublic RecordAll books and public records of a governmental entity, the contents of whichare not otherwise declared by law to be confidential must be open toinspection by any person and may be fully copied or an abstract ormemorandum may be prepared from those public books and public records.(Refer to NRS 333.333 and NRS 600A.030 [5]).QAQuality AssuranceQDROQualified Domestic Relations OrdersQUICKQuery Interstate Cases for KidsRDBMSRelational Database Management SystemRedactedThe process of removing confidential or proprietary information from adocument prior to release of information to others.RESTRepresentational State TransferPMO Services for CSE System Replacement ProjectRFP 3267Page 13 of 96
AcronymDefinitionRFPRequest for Proposal - a written statement which sets forth the requirementsand specifications of a contract to be awarded by competitive selection asdefined in NRS 333.020(8).RPORecovery Point ObjectivesRPPRepayment PlanRTMRequirements Traceability MatrixRTORecovery Time ObjectivesSCaDUState Collection and Disbursement UnitSCCSource Code ControlSDLCSystem Development Life Cycle – A set of processes, roles, and adjectivesthat allows a team to coordinate on the development of a (usually complex)software system.SDNHState Directory of New HiresSDUState Disbursement UnitSEINState Employer Identification NumberSFTPSecure File Transfer ProtocolShallIndicates a mandatory requirement.Failure to meet a mandatoryrequirement may result in the rejection of a proposal as non-responsive.ShouldIndicates something that is recommended but not mandatory. If the vendorfails to provide recommended information, the State may, at its sole option,ask the vendor to provide the information or evaluate the proposal withoutthe information.SIEMSecurity information and event management (SIEM) is an approach tosecurity management that seeks to provide a holistic view of anorganization's information technology (IT) security. The acronym ispronounced "sim" with a silent ‘e’. DWSS is currently using Splunk as ourSIEM.SMSShort Message Service – A text-based messaging protocol used widely inmobile computing environments (e.g. mobile phones).SNAPSupplemental Nutrition Assistance Program – formerly known as FoodStamps.PMO Services for CSE System Replacement ProjectRFP 3267Page 14 of 96
AcronymDefinitionSPLSState Parent Locator ServiceSSNSocial Security NumberStateThe State of Nevada and any agency identified herein.Statement ofUnderstandingA non-disclosure agreement that each contractor and/or individual must signprior to starting work on the project.SteeringCommitteeThe Steering Committee is made up of the Director/Administrator of theagency and State, local government and private sector representatives.SubcontractorThird party, not directly employed by the contractor, who will provideservices identified in this RFP. This does not include third parties whoprovide support or incidental services to the contractor.TANFTemporary Assistance to Needy FamiliesTIFFTagged Image File FormatTitle XIXTitle XIX of the Social Security Act is the Medicaid program.Trade SecretInformation, including, without limitation, a formula, pattern, compilation,program, device, method, technique, product, system, process, design,prototype, procedure, computer programming instruction or code that:derives independent economic value, actual or potential, from not beinggenerally known to, and not being readily ascertainable by proper means bythe public or any other person who can obtain commercial or economic valuefrom its disclosure or use; and is the subject of efforts that are reasonableunder the circumstances to maintain its secrecy.UDAUnassigned During Assistance ArrearsUIFSAUniform Interstate Family Support ActUMLUnified Modeling LanguageURAUnReimbursed AssistanceUSCUnited States CodeUserDepartment, Division, Agency or County of the State of Nevada.VendorOrganization/individual submitting a proposal in response to this RFP.VPNVirtual Private NetworkVSAMVirtual Storage Access Method – a file-based database schema.PMO Services for CSE System Replacement ProjectRFP 3267Page 15 of 96
AcronymDefinitionWalkthroughOral presentation by the contractor of deliverables and/or work products.WANWide Area NetworkWillIndicates a mandatory requirement.Failure to meet a mandatoryrequirement may result in the rejection of a proposal as non-responsive.XMLExtensible Markup Language2.1STATE OBSERVED HOLIDAYSThe State observes the holidays noted in the following table. Note: When January 1st,July 4th, November 11th or December 25th falls on Saturday, the preceding Friday isobserved as the legal holiday. If these days fall on Sunday, the following Monday is theobserved holiday.3.HolidayDay ObservedNew Year’s DayMartin Luther King Jr.’s BirthdayPresidents' DayMemorial DayIndependence DayLabor DayNevada DayVeterans' DayThanksgiving DayFamily DayChristmas DayJanuary 1Third Monday in JanuaryThird Monday in FebruaryLast Monday in MayJuly 4First Monday in SeptemberLast Friday in OctoberNovember 11Fourth Thursday in NovemberFriday following the Fourth Thursday in NovemberDecember 25BACKGROUND3.1PROJECTThe Department of Health and Human Services (DHHS), Division of Welfare andSupportive Services (DWSS) requires automated computer systems to process ChildSupport Enforcement Program (CSEP) claims related to Nevada’s citizens entitled tochild support, including statewide public assistance program recipients. Currently, theCSEP and the public assistance programs are supported by the Nevada Operations ofMulti-Automated Data Systems (NOMADS) application.The NOMADS application is a mainframe based system for which development began in1992 and the system was certified in 2001. State and county organizations have createdancillary systems to meet their business needs, resulting in a patchwork architecture andinconsistent functionality.PMO Services for CSE System Replacement ProjectRFP 3267Page 16 of 96
Nevada recognizes the need for a reliable, effective and efficient automated statewidesystem and
The Project Management Office (PMO) contractor will create a PMO for the NCSEAS project and assist the Program in developing and implementing project control plans and structures. This contractor will assist in monitoring and updating the project management plan and schedule
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