How To Become A More Agile & Scalable Organization

How to become a moreagile & scalableorganizationThe virtual B2B E-commerce Summit 2020Constant evolution

AgendaDisruptionsCOVID-19 has disruptedthe B2B-market. Butwhat is now exactly theimpact, and which otherdisruptions we foresee.Disruptions

AgendaE-commerceadoptionHow fast is the worldmoving around us?E-commerce adoption

AgendaAgilityHow quickly can youadapt to the changes inthe market?How to be more agile?

AgendaScalabilityIs your techstack readyfor the current and futuredisruptions in themarket?How to become more scalable?

AgendaScalabilityIs your techstack readyfor the current and futuredisruptions in themarket?How to become more scalable?

AgendaKeytakeawaysHow to prepare yourorganization andtechnology for futuredisruptions?Key takeaways

Constant evolutionDisruptions

Poll question#1

Business models

Jessica Stam - Selecta“Due to the outbreak ofCOVID-19, most people arenow working from home.Because we are mainly activein the B2B market, this meansthat our turnover has fallensharply. To compensate forthis, we have decided to opena consumer (B2C) web store.”

Supply Chain

Henk van de Stroet – Berg Toys‘’Retail chains wereclosed, and still notpopular with theconsumer, but demand inour products increased,so we shift our focus tomarketplaces likeAmazon.’’

Buying behavior

Traditional sales

‘’Our e-commerce team is doing everything tohelp our colleagues from other departments tofocus on digital as well. A lot of things are notpossible these days, like physical visits. But onthe digital playground, there are a lot ofopportunities” – Royal Brinkman

Product assortment

New product linePepco pivoted their business entirely to start manufacturinghand sanitizer: essential items in high demand at the time.

Constant evolutionE-commerce adoption

Positive impact on online sales26%66%24%Amazon SalesDigital ChannelsB2B E-commerce(B2B) Consumers orderedtheir goods more viamarketplaces such asAmazon.66% of B2B decision makersbelieve digital sales be moreimportant in post-COVID era.*McKinsey – COVID-19 briefing materials:Updated: July 6th, 2020B2B buyers are buying moreonline. E-commerce has beenincreased with 24% comparedto last year.*B2B Future Shopper report

The LeapUS e-commerce penetration %Satya Nadella – CEO, Microsoft10 years growthIn 3 months35%‘We’ve seen twoyears’ worth ofdigitaltransformation intwo months.’’5%2009*Source: Bank of America: Forrester Analytics, Shawpring Research.20112013201520172019Q1 2020

Poll question#2

Constant evolutionHow to be more agile?

What does it mean?Acting agilevsBeing agile

Agile organization‘’The ability to quickly and flexiblyrespond to changing businessenvironments and stakeholder/customerexpectations – in other words, being agile– is a decisive factor in determining anorganization’s competitiveness and longterm survival.’’

Agile organizationThe building blocks for a future-proof B2Borganization that can adapt to any futuredisruptions.MindsetDynamic TeamsE-commerce Engine

Poll question#3

Constant evolutionHow to become more scalable?

What does it mean?ScalableTechstack

Scalable techstackThe building blocks for a future-proof B2Borganization that can adapt to any futuredisruptions.Peak times orseasonalityAdjustableEvolving needs

Scalable TechstackCustomizationsHostingUpgrades

Case studyPepcoPepco partnered with SanaCommerce and ERP partner,Createch, to launch e-commercein 20 days and drive tting theirbusiness entirelyto startmanufacturinghand sanitizer:essential items inhigh demand atthe timeLeverage theirbusiness agility incombination witha scalable ecommercesolutionleveraging theirexisting ERP-dataStreamlinedprocesses and amore agilebusiness. 100%businesstransformation injust 20-days.

Key takeawaysE-commerce is theway to move forwardin a future digitalB2B-landscape.

Key takeawaysE-commerce is theway to move forwardin a future digitalB2B-landscape.Build an agileorganization with theright mindset,dynamic teams ande-commerce engine

Key takeawaysE-commerce is theway to move forwardin a future digitalB2B-landscape.Build an agileorganization with theright mindset,dynamic teams ande-commerce engineImplement a scalabletechstack to supportin future growth orexpanding.

Pepco pivoted their business entirely to start manufacturing hand sanitizer: essential items in high demand at the time. New product line. E-commerce adoption Constant evolution. 26% 66% 24% Amazon Sales (B2B) Consumers ordered their goods more via marketplaces such as Amazon. Digital Channels 66% of B2B decision makers believe digital sales be more important in post-COVID era. B2B E-commerce .