Montana Title Reference Guide - IAA

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MontanaTitle Reference GuideThe IAA Vehicle Alternate Method of Disposal Guide is a proprietary document prepared solely for internal use byInsurance Auto Auctions, Inc., its subsidiaries and affiliated entities (“IAA”). No part of this document is to be photocopied,reproduced, stored in a retrieval system, transmitted electronically, or disclosed to a third party without prior writtenconsent of Diversified Services Administration or IAA Executive Management. 2013. Insurance Auto Auctions, Inc.

I N S U R A N C EA U T OA U C T I O N SLast Updated 11/2014Table of ContentsContact Information . 3Title and Disposal Information . 4Standard Title Processing . 4DMV Title Fees . 4Duplicate Title . 4Other Information . 5Deceased Owner Requirements . 5Name Changes . 5Owner Retained . 5Un-Recovered Theft. 5Alternate Disposal . 5State Guidelines . 6Title Requirements by Vehicle Type . 6Title Branding Guidelines . 7Determining the Correct Title Type . 8Frequently Asked Questions . 9Is a copy of the written estimate needed to process the title? . 9Can a title be processed without a lienholder’s release?. 9What type of POA is required if the title is not signed? . 9What is required to correct a mistake that is made by the owner on the back of the title?. 9If an owner’s full name is listed, does he/she need to sign as listed on the face of the title? . Error! Bookmarknot defined.What paperwork is required when an owner is deceased? . 9What do I do if the insured cannot locate the title? . 9What if my insured’s name is different than on the face of the title? . 9Example Documents . 10Montana Title (Front) . 10Montana Title (Back) . 11Glossary . 12Index . 13Please note - This document is intended to cover most requirements for obtaining a negotiable, lien-free title. Itis not intended to replace motor vehicle department regulations or rulings. If you have title questions pleasecontact IAA’s Title Solutions Department (TitleSolutions@iaai.com).Please direct any questions, comments or corrections to IAA’s Title Solutions team.TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) 2013. Insurance Auto Auctions, Inc.Page 2

I N S U R A N C EA U T OA U C T I O N SLast Updated 11/2014Contact InformationIAA Website:http://www.iaai.comTitle Questions:IAA – Title Solutions7835 Woodland DriveSuite 200Indianapolis, IN 46278Toll Free: 888-698-4853FAX: 855-598-5198TitleSolutions@iaai.comIAA Locations in Montana:Billing75 Cerise RoadBillings, MT 59101Phone: 406-259-2377Fax: 406-259-2302Auction: Wednesday 9AM MTMissoula10131 Garrymore LaneMissoula, MT 59808Phone: 406-542-3442Fax: 406-549-8933Auction: Bi-Wednesday at 11:00 AM MTMotor Vehicle Department:Title and Registration BureauMotor Vehicle DivisionMontana Department of Justice1003 Buckskin DriveDeer Lodge, MT 59722Phone: itle mistakes can be costly and can significantly delay the sale of salvage vehicles. Catching these potentialerrors before the title paperwork goes to the auction can prevent title problems that will delay a vehicle’s sale byPlease direct any questions, comments or corrections to IAA’s Title Solutions team.Page 3TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) 2013. Insurance Auto Auctions, Inc.

I N S U R A N C EA U T OA U C T I O N SLast Updated 11/2014weeks or even months.Title and Disposal InformationStandard Title ProcessingIAA will apply for the appropriate title in the provider’s name. In order to initiate this process the vehicleprovider must provide the following documentation: Properly Executed Title – Titles must be notarized. Montana is a title holding state for owners. Ownersmust submit properly signed original title.For lien files, provider must submit a notarized signedsatisfaction of lien letter documenting vehicle VIN, year, make and model, along with owner’s name. Anunsigned title or mileage left blank requires a secured Power of Attorney. Odometer Disclosure – Odometer disclosure is required for vehicles less than 15 model years. This can beaccomplished on the title or with a separate odometer statement, signed by the owner. Mileage should bestated with a verified reading and should not be an estimate or guess. Lien Release (if applicable) – Lien satisfied and dated on the face of the title or separate lien terminationstatement on lienholder letterhead, with a vehicle description and owner’s name(s)If IAA is not processing the title, please attach the properly executed sale document and any additionalrequired forms as outlined above to your coversheet, with your selling instructions noted, and forward tothe appropriate IAA Branch.DMV Title FeesSalvage title fee:Clear title fee:Duplicate title fee:URT: 5.00 12.00 10.00 12.00Duplicate TitleWith the insured’s cooperation, IAA can apply for a duplicate title. IAA will need: One (1) Notarized Generic Power of Attorney – Copies accepted Copy of driver’s license for titled owner(s) Lien release – if applicable. Copies are acceptable Statement of Fact on file for all claimsPlease direct any questions, comments or corrections to IAA’s Title Solutions team.TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) 2013. Insurance Auto Auctions, Inc.Page 4

I N S U R A N C EA U T OA U C T I O N SLast Updated 11/2014Other InformationDeceased Owner Requirements JTROS or "OR" between owner names: Survivor signs and provides copy of Death Certificate andMVT-12 (Application for Title of a Vehicle by Right of Survivorship).If "and" between names, provide Certified copy of the Death Certificate and MVT-12 (Application forTitle of a Vehicle by Right of Survivorship).Name Changes If your insured’s name is different than it appears on the title (i.e. different last name or nicknameinstead of first name), a copy of the marriage license or court document stating legal name has changedmay be required in addition to the signed title. Please contact a Montana branch if questions arise. If the name is completely different then this could be a situation where the owner purchased the vehiclefrom someone and didn’t title it properly. In most cases the owner will be required to pay sales taxesand have the vehicle titled properly before it can be sold. Contact your local IAA auction or TitleSolutions for assistance in resolving these situationsOwner Retained If the vehicle is five (5) or fewer model years old, has been declared a total loss by the Provider, and hasbeen deemed repairable, the owner can retain the vehicle but must obtain a salvage titleVehicles that have been deemed Non-repairable cannot be retained by the vehicle ownerThe Provider is required to notify the DMV of the total loss owner retentionVehicles that do not apply to salvage law can be retained with their original titleUn-Recovered Theft The provider is required to obtain a title in their name because the provider will need proof of ownershipif the vehicle is recoveredAlternate Disposal Parts OnlyPlease direct any questions, comments or corrections to IAA’s Title Solutions team.TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) 2013. Insurance Auto Auctions, Inc.Page 5

I N S U R A N C EA U T OA U C T I O N SLast Updated 11/2014State GuidelinesTitle Requirements by Vehicle TypeVehicle TypeTitledPassenger vehiclesYesATVsYesBoatsYesCommercial trucks (i.e. tractor trailers)YesManufactured and mobile homesYesMopedsNoMotor Homes and RV’sYesMotorcyclesYesOff-road vehiclesYesSnowmobilesYesTrailers includes travel and utilityYesSlide in CampersYesNoteUnless they are under 12 feet not powered by a motorSell on bill of salePlease direct any questions, comments or corrections to IAA’s Title Solutions team.TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) 2013. Insurance Auto Auctions, Inc.Page 6

I N S U R A N C EA U T OA U C T I O N SLast Updated 11/2014Title Branding GuidelinesSalvage titles are required for vehicles five (5) model years of age or newer that haveSalvage Titlebeen deemed uneconomical to repair by the provider.Passenger vehicles 5 or more model years old at the date of the loss are exempt from thesalvage title process.Recovered Theft or Reconstructed If older than 5 years – clear title Unrecovered – clear titleClear Title If the vehicle is more than 5 years old it can be sold with a clear title Trailers are exempt from title branding and can be sold with a clear title or bill ofsale if they are less than 3,000 lbs GVWRPlease direct any questions, comments or corrections to IAA’s Title Solutions team.TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) 2013. Insurance Auto Auctions, Inc.Page 7

I N S U R A N C EA U T OA U C T I O N SLast Updated 11/2014Determining the Correct Title TypeVehicle isdeclared a totallossIs the vehicle morethan 10 years old?YesNoHas the vehicle beendeclared repairableby the Provider?NoYesSell vehiclewith a cleartitleApply for andsell vehiclewith aRepairableSalvage titlewhich carriesat least onesub-brand ofcollision, theft,flood, fire, salt,vandalism orotherApply for andsell with aSalvage-PartsOnly titlePlease direct any questions, comments or corrections to IAA’s Title Solutions team.TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) 2013. Insurance Auto Auctions, Inc.Page 8

I N S U R A N C EA U T OA U C T I O N SLast Updated 11/2014Frequently Asked QuestionsIs a copy of the written estimate needed to process the title?The state of Montana does not require a damage appraisal to process the title.Can a title be processed without a lienholder’s release?No. If a lien is listed on the face of the title, the lienholder must sign and date the release or provide a separatenotarized lien termination on lienholder letterhead. Either document must include a vehicle description andowner’s name(s).What type of POA is required if the title is not signed?The state of Montana will accept a Generic Notarized Power of Attorney form to sign the title on behalf of theowner.What is required to correct a mistake that is made by the owner on the back of the title?If there is an error on the title please contact the branch to determine if an affidavit of correction will suffice orif a duplicate title is required. If the title was assigned to the wrong purchaser a duplicate title will be required.An affidavit of correction will not be sufficient. Please contact the branch for more specific situations.What paperwork is required when an owner is deceased?Please refer to the section entitled Other Information.What do I do if the insured cannot locate the title?Please refer to the section entitled Other Information.What if my insured’s name is different than on the face of the title?Please refer to the section entitled Other Information.Please direct any questions, comments or corrections to IAA’s Title Solutions team.TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) 2013. Insurance Auto Auctions, Inc.Page 9

I N S U R A N C EA U T OA U C T I O N SLast Updated 11/2014Example DocumentsMontana Title (Front)Please direct any questions, comments or corrections to IAA’s Title Solutions team.TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) 2013. Insurance Auto Auctions, Inc.Page 10

I N S U R A N C EA U T OA U C T I O N SLast Updated 11/2014Montana Title (Back)Please direct any questions, comments or corrections to IAA’s Title Solutions team.TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) 2013. Insurance Auto Auctions, Inc.Page 11

I N S U R A N C EA U T OA U C T I O N SLast Updated 11/2014GlossaryTermDefinitionAffidavit of CorrectionA notarized form that can correct certain errors made by an owner on title.AppraisalWritten estimate detailing damage and replacement costs for a vehicle. Also known as anEstimate of Repair.Date of LossDate accident occurred or vehicle was stolen.Duplicate TitleA duplicate title is a replacement title obtained through the state DMV. When a duplicatetitle is issued the original title becomes void.Electronic TitleSome states are now using E-Titles especially when there’s a Lienholder listed. An E –Title is held in the DMV system until the Lienholder releases the lien and then the title isprinted and mailed out to the specified party.Exceeds MechanicalLimits (EML)Exceeds Mechanical Limits is an option on most titles that is selected when the vehiclehas travelled more miles than the odometer can register. Many older vehicles werelimited to 99,999.9 miles so if the vehicle had exceeded the odometers mechanical limitswhen it had travelled 100,000.0 miles. This option is rarely selected on newer vehiclessince most odometers now register up to 999,999 miles.Lien ReleaseWhen a lien has been perfected on a vehicle the state requires the lienholder to releasethe lien indicating that the lien has been satisfied before ownership of the vehicle can betransferred. Lien releases are typically executed by having the lienholder sign and datethe face of the title or by providing a separate notarized lien termination statement onlienholder letterhead. If a separate statement is used the statement should include adescription of the vehicle (including VIN, year, make and model) and the owner’sname(s).Not Actual Mileage(NAM)Not Actual Mileage is an option on most titles that allows the owner to indicate that themileage shown on the odometer is not a true representation of the mileage of the vehicle.This can happen on some vehicles when the odometer or the vehicles engine control unit(ECU) is replaced or when the odometer or its related systems are damaged.Odometer DisclosureOdometer disclosure is required for vehicles less than 10 model years. This can beaccomplished on the title. Mileage should be stated with a verified reading and shouldnot be an estimate or guess.OwnerThe name listed on the front of the title. It usually states Owner or Legal Owner.Owner RetainedAn owner retained vehicle is any vehicle deemed a total loss by the provider that theowner elects to maintain ownership of. Most states will require that the title is convertedinto some form of salvage title. The rules regarding who is responsible for transferringthe title vary by state.Please direct any questions, comments or corrections to IAA’s Title Solutions team.TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) 2013. Insurance Auto Auctions, Inc.Page 12

I N S U R A N C EA U T OA U C T I O N SLast Updated 11/2014GlossaryParts Only TitleA “Junk Receipt” is issued with the sole intent of allowing the vehicle to be sold forparts. Vehicles with a Junk Receipt can have a rebuilt title issued in the future.Power of Attorney (POA)POA allows the appointed person/Provider to sign Title, application or any otherdocuments related to the vehicle listed on the form on behalf of the owner.Properly Executed TitleTitle that is properly signed by owner and LH has released lien if applicable.ProviderProvider, charity, or individual selling the vehicle through IAA.Repair EstimateWritten appraisal detailing damage and replacement costs for a vehicle. Also known as aDamage AppraisalSale DocumentDocument that was used to sell the vehicle at an IAA auction. (bill of sale, MV907A,clear title, salvage title, certificate of destruction, junk title, scrap title etc.)Salvage TitleTitles are branded Salvage on vehicles 5 model years of age or newer that have beendeemed uneconomical to repair by the provider. These vehicles are issued a salvage titleand may be subject to repair and re-inspection.Title ProblemsTitle paperwork received by IAA that is not correct or incomplete and requires additionaldocuments or information before the title can be processed and vehicle can be sold.Title SolutionsInnovative service provided by IAA that offers prompt solutions for your toughest titleproblems.Total LossAny vehicle that has been deemed uneconomical to repair by the provider.Un-Recovered TheftAny vehicle that has been stolen and not recovered.IndexPlease direct any questions, comments or corrections to IAA’s Title Solutions team.TitleSolutions@iaai.com Toll Free - 888-MY-TITLE (888-698-4853) 2013. Insurance Auto Auctions, Inc.Page 13

MAAffidavit of Correction . 12Appraisal . 12, 13Manufactured and mobile homes . 6Mopeds . 6Motorcycles. 6BNBoats . 6NAM . 12Name changes . 5CCommercial truck. 6ODOdometer disclosure . 4, 12Owner Retained . 5, 12Deceased Owner . 5Duplicate Title . 4, 12PEEML . 12LLien release . 4, 12POA. 9, 13TTrailers . 6, 7UUn-recovered Theft . 5, 13

Billings, MT 59101 . Phone: 406-259-2377 . Fax: 406-259-2302 . Auction: Wednesday 9AM MT . Missoula . 10131 Garrymore Lane . Missoula, MT 59808 . Phone: 406-542-3442 . Fax: 406-549-8933 . Auction: Bi-Wednesday at 11:00 AM MT . Motor Vehicle Department: Title and Registration Bureau Motor Vehicle Division

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